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Hi, sir.\n\nChannel 1: Hello?\n\nChannel 0: Good afternoon. This is Abby from TechnoWand in Springfield, Brisbane. Is this mister Matt McDonald in C Road? Yes, sir. Abby from Techno One.\n\nBasically, Danielle asked me Danielle from Techno One as well asked me to reach out to you to check if it is the same interest since we've spoken with you in the past. And I have a note here that shows you're coming up for an IT review towards the middle of this year.\n\nChannel 1: Yeah. So I don't\n\nChannel 0: IT.\n\nChannel 1: deal with that anymore. Yeah. We'll we'll they're alright. But yeah. Thanks a lot.\n\nChannel 0: So far so good. Everything's good.","paragraphs":[{"sentences":[{"text":"Nothing.","start":1.36,"end":1.86,"sentiment":"neutral","sentiment_score":-0.05227842554450035}],"sentiment":"neutral","sentiment_score":-0.05227842554450035,"channel":1,"num_words":1,"start":1.36,"end":1.86},{"sentences":[{"text":"Hello?","start":2.72,"end":3.22,"sentiment":"neutral","sentiment_score":-0.008799219503998756},{"text":"Hi, sir.","start":3.4399998,"end":4.0,"sentiment":"neutral","sentiment_score":0.07895338535308838}],"sentiment":"neutral","sentiment_score":0.04970251706739267,"channel":0,"num_words":3,"start":2.72,"end":4.0},{"sentences":[{"text":"Hello?","start":4.0,"end":4.5,"sentiment":"neutral","sentiment_score":0.1385062038898468}],"sentiment":"neutral","sentiment_score":0.1385062038898468,"channel":1,"num_words":1,"start":4.0,"end":4.5},{"sentences":[{"text":"Good afternoon.","start":4.0,"end":4.74,"sentiment":"neutral","sentiment_score":0.14133673161268234},{"text":"This is Abby from TechnoWand in Springfield, Brisbane.","start":4.7999997,"end":8.66,"sentiment":"neutral","sentiment_score":0.052294271532446146},{"text":"Is this mister Matt McDonald in C Road?","start":9.2,"end":13.219999,"sentiment":"neutral","sentiment_score":0.022697656182572246},{"text":"Yes, sir.","start":15.665,"end":16.404999,"sentiment":"neutral","sentiment_score":0.05540473014116287},{"text":"Abby from Techno One.","start":16.465,"end":17.665,"sentiment":"neutral","sentiment_score":0.03405997483059764}],"sentiment":"neutral","sentiment_score":0.047069093522926174,"channel":0,"num_words":24,"start":4.0,"end":17.665},{"sentences":[{"text":"Basically, Danielle asked me Danielle from Techno One as well asked me to reach out to you to check if it is the same interest since we've spoken with you in the past.","start":17.665,"end":30.805,"sentiment":"neutral","sentiment_score":0.01414602980807875},{"text":"And I have a note here that shows you're coming up for an IT review towards the middle of this year.","start":31.23,"end":38.77,"sentiment":"neutral","sentiment_score":-0.015399190597236156}],"sentiment":"neutral","sentiment_score":0.0026562218726785096,"channel":0,"num_words":54,"start":17.665,"end":38.77},{"sentences":[{"text":"Yeah.","start":41.254997,"end":41.574997,"sentiment":"neutral","sentiment_score":-0.07276297360658646},{"text":"So I don't","start":41.574997,"end":41.975,"sentiment":"neutral","sentiment_score":-0.1386436571677526}],"sentiment":"neutral","sentiment_score":-0.12217348627746105,"channel":1,"num_words":4,"start":41.254997,"end":41.975},{"sentences":[{"text":"IT.","start":41.83894,"end":42.33894,"sentiment":"neutral","sentiment_score":-0.16437995433807373}],"sentiment":"neutral","sentiment_score":-0.16437995433807373,"channel":0,"num_words":1,"start":41.83894,"end":42.33894},{"sentences":[{"text":"deal with that anymore.","start":41.975,"end":42.954998,"sentiment":"neutral","sentiment_score":-0.188731350004673},{"text":"Yeah.","start":44.614998,"end":44.934998,"sentiment":"neutral","sentiment_score":-0.028328539803624153},{"text":"We'll we'll they're alright.","start":44.934998,"end":46.475,"sentiment":"neutral","sentiment_score":-0.01985070446971804},{"text":"But yeah.","start":46.535,"end":46.934998,"sentiment":"neutral","sentiment_score":0.09553048759698868},{"text":"Thanks a lot.","start":46.934998,"end":47.754997,"sentiment":"positive","sentiment_score":0.5206708113352457}],"sentiment":"neutral","sentiment_score":0.06360118939275188,"channel":1,"num_words":14,"start":41.975,"end":47.754997},{"sentences":[{"text":"So far so good.","start":48.71894,"end":49.518936,"sentiment":"positive","sentiment_score":0.6739822626113892},{"text":"Everything's good.","start":49.518936,"end":50.543938,"sentiment":"positive","sentiment_score":0.5419613271951675}],"sentiment":"positive","sentiment_score":0.6299752841393153,"channel":0,"num_words":6,"start":48.71894,"end":50.543938}]},"summary":{"result":"success","short":"Abby from TechnoWand calls Mr. Matt McDonald to check if he is interested in an IT review. She mentions that Danielle from Techno One had asked her to reach out to him in the past, and she has a note indicating that he is coming up for an IT review towards the middle of the year. They confirm that everything is going well, and they end the call."},"intents":{"segments":[{"text":"Basically, Danielle asked me Danielle from Techno One as well asked me to reach out to you to check if it is the same interest since we've spoken with you in the past.","start_word":29,"end_word":61,"intents":[{"intent":"Check interest","confidence_score":0.5606563}]},{"text":"And I have a note here that shows you're coming up for an IT review towards the middle of this year. Yeah.","start_word":62,"end_word":83,"intents":[{"intent":"Schedule it review","confidence_score":0.42047414}]}]},"sentiments":{"segments":[{"text":"Nothing. Hello? Hi, sir. Good Hello? afternoon. This is Abby from TechnoWand in Springfield, Brisbane. Is this mister Matt McDonald in C Road? Yes, sir. Abby from Techno One. Basically, Danielle asked me Danielle from Techno One as well asked me to reach out to you to check if it is the same interest since we've spoken with you in the past. And I have a note here that shows you're coming up for an IT review towards the middle of this year. Yeah. So I don't IT. deal with that anymore. Yeah. We'll we'll they're alright. But yeah.","start_word":0,"end_word":98,"sentiment":"neutral","sentiment_score":0.0034603860694915056},{"text":"Thanks a lot. So far so good. Everything's good.","start_word":99,"end_word":107,"sentiment":"positive","sentiment_score":0.6118178367614746}],"average":{"sentiment":"neutral","sentiment_score":0.060139644220008615}}}}