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How are you doing? Tim here.\n\nChannel 1: Hello, buddy.\n\nChannel 0: Yeah. Not bad, mate. Just checking back. He said to give you a call on Monday tonight just to follow-up. We had that demo for suburb, sir.\n\nChannel 1: Yeah. Can you give us ring light during the week? So it'll be fine.\n\nChannel 0: You're you're all good, mate. You're all good. I know you I know you're busy. What does Thursday, Friday look like?\n\nChannel 1: Should be alright. Just give me a ring right now.\n\nChannel 0: Yeah. Nice stress, man. Alright. Wish you the best of luck with everything.\n\nChannel 1: What's that?","paragraphs":[{"sentences":[{"text":"Hello?","start":0.79999995,"end":1.3,"sentiment":"neutral","sentiment_score":0.033725813031196594}],"sentiment":"neutral","sentiment_score":0.033725813031196594,"channel":1,"num_words":1,"start":0.79999995,"end":1.3},{"sentences":[{"text":"Hey, Nathan.","start":2.56,"end":3.36,"sentiment":"neutral","sentiment_score":0.1472434177994728},{"text":"How are you doing?","start":3.36,"end":3.9199998,"sentiment":"neutral","sentiment_score":0.28243453800678253},{"text":"Tim here.","start":3.9199998,"end":4.74,"sentiment":"neutral","sentiment_score":0.09744180738925934}],"sentiment":"neutral","sentiment_score":0.2023885753005743,"channel":0,"num_words":8,"start":2.56,"end":4.74},{"sentences":[{"text":"Hello, buddy.","start":5.6,"end":6.42,"sentiment":"neutral","sentiment_score":0.14175669848918915}],"sentiment":"neutral","sentiment_score":0.14175669848918915,"channel":1,"num_words":2,"start":5.6,"end":6.42},{"sentences":[{"text":"Yeah.","start":7.44,"end":7.7599998,"sentiment":"neutral","sentiment_score":0.20927248895168304},{"text":"Not bad, mate.","start":7.7599998,"end":8.4,"sentiment":"positive","sentiment_score":0.3570193250974019},{"text":"Just checking back.","start":8.4,"end":9.5199995,"sentiment":"neutral","sentiment_score":0.1806784470876058},{"text":"He said to give you a call on Monday tonight just to follow-up.","start":9.5199995,"end":13.395,"sentiment":"neutral","sentiment_score":0.05986205775004167},{"text":"We had that demo for suburb, sir.","start":13.455,"end":15.715,"sentiment":"neutral","sentiment_score":0.07615139601486069}],"sentiment":"neutral","sentiment_score":0.11606045660597307,"channel":0,"num_words":27,"start":7.44,"end":15.715},{"sentences":[{"text":"Yeah.","start":17.395,"end":17.895,"sentiment":"neutral","sentiment_score":0.07551190257072449},{"text":"Can you give us ring light during the week?","start":19.635,"end":21.654999,"sentiment":"neutral","sentiment_score":0.045870223393042885},{"text":"So it'll be fine.","start":21.955,"end":23.095,"sentiment":"neutral","sentiment_score":0.23958201333880424}],"sentiment":"neutral","sentiment_score":0.10333371189023767,"channel":1,"num_words":14,"start":17.395,"end":23.095},{"sentences":[{"text":"You're you're all good, mate.","start":24.095001,"end":25.055,"sentiment":"positive","sentiment_score":0.6353123188018799},{"text":"You're all good.","start":25.055,"end":25.415,"sentiment":"positive","sentiment_score":0.5844737688700358},{"text":"I know you I know you're busy.","start":25.415,"end":26.755001,"sentiment":"neutral","sentiment_score":0.007302997101630483},{"text":"What does Thursday, Friday look like?","start":28.32,"end":30.5,"sentiment":"neutral","sentiment_score":0.007170206401497126}],"sentiment":"neutral","sentiment_score":0.2392440532733287,"channel":0,"num_words":21,"start":24.095001,"end":30.5},{"sentences":[{"text":"Should be alright.","start":31.59,"end":32.15,"sentiment":"neutral","sentiment_score":0.12999466806650162},{"text":"Just give me a ring right now.","start":32.15,"end":33.53,"sentiment":"neutral","sentiment_score":0.11128019328628268}],"sentiment":"neutral","sentiment_score":0.11689453572034836,"channel":1,"num_words":10,"start":31.59,"end":33.53},{"sentences":[{"text":"Yeah.","start":34.72,"end":34.96,"sentiment":"neutral","sentiment_score":0.21108412742614743},{"text":"Nice stress, man.","start":34.96,"end":35.760002,"sentiment":"positive","sentiment_score":0.5685251553853353},{"text":"Alright.","start":35.760002,"end":36.08,"sentiment":"positive","sentiment_score":0.46562498807907104},{"text":"Wish you the best of luck with everything.","start":36.08,"end":37.54,"sentiment":"positive","sentiment_score":0.6320475488901138}],"sentiment":"positive","sentiment_score":0.5722049979063181,"channel":0,"num_words":13,"start":34.72,"end":37.54},{"sentences":[{"text":"What's that?","start":37.989998,"end":38.65,"sentiment":"neutral","sentiment_score":0.09711387753486633}],"sentiment":"neutral","sentiment_score":0.09711387753486633,"channel":1,"num_words":2,"start":37.989998,"end":38.65}]},"summary":{"result":"success","short":"A customer named Tim calls an agent named Nathan to follow up on a demo for a product called Absolute. He asks Nathan to call him during the week to confirm the demo and wishes him luck. They exchange pleasantries and end the call."},"intents":{"segments":[{"text":"He said to give you a call on Monday tonight just to follow-up. We had that demo for suburb, sir. Yeah.","start_word":18,"end_word":38,"intents":[{"intent":"Schedule appointment","confidence_score":0.0006093166}]}]},"sentiments":{"segments":[{"text":"Hello? Hey, Nathan. How are you doing? Tim here. Hello, buddy. Yeah.","start_word":0,"end_word":11,"sentiment":"neutral","sentiment_score":0.16631284356117249},{"text":"Not bad, mate.","start_word":12,"end_word":14,"sentiment":"positive","sentiment_score":0.34359073638916016},{"text":"Just checking back. He said to give you a call on Monday tonight just to follow-up. We had that demo for suburb, sir. Yeah. Can you give us ring light during the week? So it'll be fine.","start_word":15,"end_word":51,"sentiment":"neutral","sentiment_score":0.09558180719614028},{"text":"You're you're all good, mate. You're all good.","start_word":52,"end_word":59,"sentiment":"positive","sentiment_score":0.6166139245033264},{"text":"I know you I know you're busy. What does Thursday, Friday look like? Should be alright. Just give me a ring right now. Yeah.","start_word":60,"end_word":83,"sentiment":"neutral","sentiment_score":0.06389424949884415},{"text":"Nice stress, man. Alright. Wish you the best of luck with everything.","start_word":84,"end_word":95,"sentiment":"positive","sentiment_score":0.5829678773880005},{"text":"What's that?","start_word":96,"end_word":97,"sentiment":"neutral","sentiment_score":0.11699917167425156}],"average":{"sentiment":"neutral","sentiment_score":0.2242978246588456}}}}