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If you record your name and reason for calling, I'll see if this person is available.\n\nChannel 0: I'm looking for Rob.\n\nChannel 1: Thanks, Rob. Please stay on the line. Hi. Rob speaking.\n\nChannel 0: Yes. Hi. Good morning. Rob, this is Mary calling from Vigilance AI. I hope you're doing well.\n\nChannel 1: Calling from where? Sorry.\n\nChannel 0: Vigilance Vigilance AI, we are a cybersecurity company that runs\n\nChannel 1: I'm not\n\nChannel 0: an\n\nChannel 1: in\n\nChannel 0: AI powered\n\nChannel 1: I'm sorry. I don't wanna waste your time. I'm not interested, but thank you very much. 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The customer, Mary frombound AI, introduces herself and explains that she is calling from a cybersecurity company calledreactance AI. She apologizes for wasting the customer's time and ends the call."},"intents":{"segments":[{"text":"If you record your name and reason for calling, I'll see if this person is available. I'm looking for Rob. Thanks, Rob. Please stay on the line. Hi. Rob speaking.","start_word":1,"end_word":30,"intents":[{"intent":"Contact rob","confidence_score":0.0148196425}]}]},"sentiments":{"segments":[{"text":"Hi. If you record your name and reason for calling, I'll see if this person is available. I'm looking for Rob.","start_word":0,"end_word":20,"sentiment":"neutral","sentiment_score":0.012467057444155216},{"text":"Thanks, Rob.","start_word":21,"end_word":22,"sentiment":"positive","sentiment_score":0.3342243731021881},{"text":"Please stay on the line. Hi. Rob speaking. Yes. Hi.","start_word":23,"end_word":32,"sentiment":"neutral","sentiment_score":0.1191883459687233},{"text":"Good morning.","start_word":33,"end_word":34,"sentiment":"positive","sentiment_score":0.4041106104850769},{"text":"Rob, this is Mary calling from Vigilance AI.","start_word":35,"end_word":42,"sentiment":"neutral","sentiment_score":0.29078036546707153},{"text":"I hope you're doing well.","start_word":43,"end_word":47,"sentiment":"positive","sentiment_score":0.4475600719451904},{"text":"Calling from where? Sorry. Vigilance Vigilance AI, we are a cybersecurity company that runs I'm not an in AI powered I'm sorry.","start_word":48,"end_word":69,"sentiment":"neutral","sentiment_score":-0.24178092181682587},{"text":"I don't wanna waste your time. I'm not interested, but thank you very much.","start_word":70,"end_word":83,"sentiment":"negative","sentiment_score":-0.5766494274139404},{"text":"Bye.","start_word":84,"end_word":84,"sentiment":"neutral","sentiment_score":-0.12274783849716188}],"average":{"sentiment":"neutral","sentiment_score":-0.07502053913317229}}}}