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The customer confirmed their availability and the representative made a note of it."},"intents":{"segments":[{"text":"We are a cybersecurity company that runs an AI powered MDR platform. Reason we called you because our CTO would love to have a quick demo just to introduce about our company, who we are and what we do.","start_word":29,"end_word":67,"intents":[{"intent":"Introduce company","confidence_score":0.44958767}]},{"text":"We are a cybersecurity company that runs an AI powered MDR platform. Reason we called you because our CTO would love to have a quick demo just to introduce about our company, who we are and what we do. That's why, we're just checking your availability if you do have an open schedule by next month.","start_word":29,"end_word":84,"intents":[{"intent":"Check availability","confidence_score":0.89026845},{"intent":"Discuss ai platform","confidence_score":0.011153318}]},{"text":"I'll make a note Righto. of it.","start_word":150,"end_word":156,"intents":[{"intent":"Make note","confidence_score":0.5085505}]}]},"sentiments":{"segments":[{"text":"Yes. Hi. Good afternoon. Hello? Rowan? Yeah.","start_word":0,"end_word":6,"sentiment":"neutral","sentiment_score":0.17370711266994476},{"text":"Rowan, good day to you. My name is Mary, and I'm calling from Vigilance AI. I hope you're doing well. Great.","start_word":7,"end_word":27,"sentiment":"positive","sentiment_score":0.4478654265403747},{"text":"Yeah. We are a cybersecurity company that runs an AI powered MDR platform. Reason we called you because our CTO would love to have a quick demo just to introduce about our company, who we are and what we do. That's why, we're just checking your availability if you do have an open schedule by next month. Looking at on the October 15, would you be available? I'm already using an AI powered platform. You are now using an AI? Is Correct. it from us or a different company? I would say one of the biggest ones in the world. I see. I understand. Okay One then. that sponsors I'll make Formula an One. mhmm. If I that see. makes sense. Okay. I'll make a note Righto. of it.","start_word":28,"end_word":156,"sentiment":"neutral","sentiment_score":0.10416531562805176}],"average":{"sentiment":"neutral","sentiment_score":0.16144761996031887}}}}