{"metadata":{"transaction_key":"deprecated","request_id":"01a079b2-ed0a-7662-ad09-e92de012a159","sha256":"4c2496c87fb3edfdfb3f5304560d235e2647a6e00516cb3941f791718fb39b89","created":"2026-09-07T02:29:25.808Z","duration":6.1199374,"channels":2,"models":["c0dd532d-9b09-484d-a717-be8b6fd1bb8c"],"model_info":{"c0dd532d-9b09-484d-a717-be8b6fd1bb8c":{"name":"2-phonecall-nova","version":"2024-02-07.8919","arch":"nova-2"}},"summary_info":{"model_uuid":"67875a7f-c9c4-48a0-aa55-5bdb8a91c34a","input_tokens":0,"output_tokens":0},"sentiment_info":{"model_uuid":"80ab3179-d113-4254-bd6b-4a2f96498695","input_tokens":24,"output_tokens":24},"intents_info":{"model_uuid":"80ab3179-d113-4254-bd6b-4a2f96498695","input_tokens":24,"output_tokens":8}},"results":{"channels":[{"alternatives":[{"transcript":"","confidence":0.0,"words":[],"paragraphs":{"transcript":"\n","paragraphs":[]}}]},{"alternatives":[{"transcript":"Your call has been forwarded to voice mail. The person you're trying to reach is not available. At the","confidence":1.0,"words":[{"word":"your","start":0.24,"end":0.48,"confidence":0.9951172,"punctuated_word":"Your","sentiment":"negative","sentiment_score":-0.8529443740844727},{"word":"call","start":0.48,"end":0.71999997,"confidence":1.0,"punctuated_word":"call","sentiment":"negative","sentiment_score":-0.8422622680664062},{"word":"has","start":0.71999997,"end":0.88,"confidence":1.0,"punctuated_word":"has","sentiment":"negative","sentiment_score":-0.8995888829231262},{"word":"been","start":0.88,"end":1.1999999,"confidence":0.99902344,"punctuated_word":"been","sentiment":"negative","sentiment_score":-0.9029788970947266},{"word":"forwarded","start":1.1999999,"end":1.52,"confidence":1.0,"punctuated_word":"forwarded","sentiment":"negative","sentiment_score":-0.8962457180023193},{"word":"to","start":1.52,"end":1.76,"confidence":1.0,"punctuated_word":"to","sentiment":"negative","sentiment_score":-0.8987835645675659},{"word":"voice","start":1.76,"end":2.0,"confidence":0.99316406,"punctuated_word":"voice","sentiment":"negative","sentiment_score":-0.889363169670105},{"word":"mail","start":2.0,"end":2.5,"confidence":1.0,"punctuated_word":"mail.","sentiment":"negative","sentiment_score":-0.8877476453781128},{"word":"the","start":2.8,"end":2.96,"confidence":1.0,"punctuated_word":"The","sentiment":"negative","sentiment_score":-0.898526668548584},{"word":"person","start":2.96,"end":3.28,"confidence":1.0,"punctuated_word":"person","sentiment":"negative","sentiment_score":-0.8762057423591614},{"word":"you're","start":3.28,"end":3.52,"confidence":0.9785156,"punctuated_word":"you're","sentiment":"negative","sentiment_score":-0.8959029912948608},{"word":"trying","start":3.52,"end":3.84,"confidence":1.0,"punctuated_word":"trying","sentiment":"negative","sentiment_score":-0.9138752222061156},{"word":"to","start":3.84,"end":4.0,"confidence":1.0,"punctuated_word":"to","sentiment":"negative","sentiment_score":-0.8978525996208191},{"word":"reach","start":4.0,"end":4.24,"confidence":1.0,"punctuated_word":"reach","sentiment":"negative","sentiment_score":-0.8951554894447327},{"word":"is","start":4.24,"end":4.48,"confidence":1.0,"punctuated_word":"is","sentiment":"negative","sentiment_score":-0.9141423106193542},{"word":"not","start":4.48,"end":4.72,"confidence":1.0,"punctuated_word":"not","sentiment":"negative","sentiment_score":-0.9173866510391236},{"word":"available","start":4.72,"end":5.22,"confidence":0.9951172,"punctuated_word":"available.","sentiment":"negative","sentiment_score":-0.8768221735954285},{"word":"at","start":5.52,"end":5.7599998,"confidence":0.9892578,"punctuated_word":"At","sentiment":"negative","sentiment_score":-0.7378753423690796},{"word":"the","start":5.7599998,"end":6.1199374,"confidence":0.98535156,"punctuated_word":"the","sentiment":"negative","sentiment_score":-0.35860008001327515}],"paragraphs":{"transcript":"\nYour call has been forwarded to voice mail. The person you're trying to reach is not available. At the","paragraphs":[{"sentences":[{"text":"Your call has been forwarded to voice mail.","start":0.24,"end":2.5,"sentiment":"negative","sentiment_score":-0.8837393149733543},{"text":"The person you're trying to reach is not available.","start":2.8,"end":5.22,"sentiment":"negative","sentiment_score":-0.8984299831920199},{"text":"At the","start":5.52,"end":6.1199374,"sentiment":"negative","sentiment_score":-0.5482377111911774}],"sentiment":"negative","sentiment_score":-0.8553820942577562,"num_words":19,"start":0.24,"end":6.1199374}]}}]}],"paragraphs":{"transcript":"\nChannel 1: Your call has been forwarded to voice mail. The person you're trying to reach is not available. At the","paragraphs":[{"sentences":[{"text":"Your call has been forwarded to voice mail.","start":0.24,"end":2.5,"sentiment":"negative","sentiment_score":-0.8837393149733543},{"text":"The person you're trying to reach is not available.","start":2.8,"end":5.22,"sentiment":"negative","sentiment_score":-0.8984299831920199},{"text":"At the","start":5.52,"end":6.1199374,"sentiment":"negative","sentiment_score":-0.5482377111911774}],"sentiment":"negative","sentiment_score":-0.8553820942577562,"channel":1,"num_words":19,"start":0.24,"end":6.1199374}]},"summary":{"result":"success","short":"Your call has been forwarded to voice mail. The person you're trying to reach is not available. At the"},"intents":{"segments":[{"text":"The person you're trying to reach is not available.","start_word":8,"end_word":16,"intents":[{"intent":"Notify unavailability","confidence_score":0.26843902}]}]},"sentiments":{"segments":[{"text":"Your call has been forwarded to voice mail. The person you're trying to reach is not available. At the","start_word":0,"end_word":18,"sentiment":"negative","sentiment_score":-0.876635730266571}],"average":{"sentiment":"negative","sentiment_score":-0.8766357103983561}}}}