{"metadata":{"transaction_key":"deprecated","request_id":"01a0405e-0285-7731-8727-26ba3eeb6c27","sha256":"387ee9c66931e2544e0ea54c9a501de135d69527cda7052d59bae32be19d6e6e","created":"2026-08-26T23:18:19.446Z","duration":25.055937,"channels":2,"models":["c0dd532d-9b09-484d-a717-be8b6fd1bb8c"],"model_info":{"c0dd532d-9b09-484d-a717-be8b6fd1bb8c":{"name":"2-phonecall-nova","version":"2024-02-07.8919","arch":"nova-2"}},"summary_info":{"model_uuid":"67875a7f-c9c4-48a0-aa55-5bdb8a91c34a","input_tokens":0,"output_tokens":0},"sentiment_info":{"model_uuid":"80ab3179-d113-4254-bd6b-4a2f96498695","input_tokens":49,"output_tokens":49},"intents_info":{"model_uuid":"80ab3179-d113-4254-bd6b-4a2f96498695","input_tokens":49,"output_tokens":5}},"results":{"channels":[{"alternatives":[{"transcript":"","confidence":0.0,"words":[],"paragraphs":{"transcript":"\n","paragraphs":[]}}]},{"alternatives":[{"transcript":"Hi. The person you have called is not available. Please leave a short ten second message after the tone, and we'll send the message as a text. Your voice message is being converted to text. Goodbye.","confidence":1.0,"words":[{"word":"hi","start":0.56,"end":1.04,"confidence":0.9995117,"punctuated_word":"Hi.","sentiment":"neutral","sentiment_score":-0.2602836787700653},{"word":"the","start":1.04,"end":1.28,"confidence":1.0,"punctuated_word":"The","sentiment":"negative","sentiment_score":-0.6323097348213196},{"word":"person","start":1.28,"end":1.52,"confidence":1.0,"punctuated_word":"person","sentiment":"negative","sentiment_score":-0.586154043674469},{"word":"you","start":1.52,"end":1.68,"confidence":0.99902344,"punctuated_word":"you","sentiment":"negative","sentiment_score":-0.6871359348297119},{"word":"have","start":1.68,"end":1.92,"confidence":1.0,"punctuated_word":"have","sentiment":"negative","sentiment_score":-0.7162507176399231},{"word":"called","start":1.92,"end":2.24,"confidence":1.0,"punctuated_word":"called","sentiment":"negative","sentiment_score":-0.7302445769309998},{"word":"is","start":2.24,"end":2.48,"confidence":1.0,"punctuated_word":"is","sentiment":"negative","sentiment_score":-0.7895029783248901},{"word":"not","start":2.48,"end":2.6399999,"confidence":1.0,"punctuated_word":"not","sentiment":"negative","sentiment_score":-0.8053194880485535},{"word":"available","start":2.6399999,"end":3.1399999,"confidence":1.0,"punctuated_word":"available.","sentiment":"negative","sentiment_score":-0.7159366607666016},{"word":"please","start":3.6799998,"end":4.0,"confidence":1.0,"punctuated_word":"Please","sentiment":"negative","sentiment_score":-0.5998173356056213},{"word":"leave","start":4.0,"end":4.24,"confidence":1.0,"punctuated_word":"leave","sentiment":"negative","sentiment_score":-0.4529293477535248},{"word":"a","start":4.24,"end":4.4,"confidence":1.0,"punctuated_word":"a","sentiment":"negative","sentiment_score":-0.5324984192848206},{"word":"short","start":4.4,"end":4.7999997,"confidence":1.0,"punctuated_word":"short","sentiment":"negative","sentiment_score":-0.38379988074302673},{"word":"ten","start":4.7999997,"end":5.2,"confidence":0.97998047,"punctuated_word":"ten","sentiment":"negative","sentiment_score":-0.5317891836166382},{"word":"second","start":5.2,"end":5.6,"confidence":0.9941406,"punctuated_word":"second","sentiment":"negative","sentiment_score":-0.5185232162475586},{"word":"message","start":5.6,"end":6.08,"confidence":1.0,"punctuated_word":"message","sentiment":"negative","sentiment_score":-0.5507066249847412},{"word":"after","start":6.08,"end":6.3999996,"confidence":1.0,"punctuated_word":"after","sentiment":"negative","sentiment_score":-0.34240004420280457},{"word":"the","start":6.3999996,"end":6.56,"confidence":1.0,"punctuated_word":"the","sentiment":"negative","sentiment_score":-0.4853696525096894},{"word":"tone","start":6.56,"end":6.8799996,"confidence":0.9499512,"punctuated_word":"tone,","sentiment":"negative","sentiment_score":-0.4588235914707184},{"word":"and","start":6.8799996,"end":7.04,"confidence":1.0,"punctuated_word":"and","sentiment":"negative","sentiment_score":-0.5181424021720886},{"word":"we'll","start":7.04,"end":7.2799997,"confidence":0.99902344,"punctuated_word":"we'll","sentiment":"negative","sentiment_score":-0.5359116792678833},{"word":"send","start":7.2799997,"end":7.52,"confidence":1.0,"punctuated_word":"send","sentiment":"negative","sentiment_score":-0.44005006551742554},{"word":"the","start":7.52,"end":7.6,"confidence":0.66845703,"punctuated_word":"the","sentiment":"negative","sentiment_score":-0.49289003014564514},{"word":"message","start":7.6,"end":8.0,"confidence":0.99902344,"punctuated_word":"message","sentiment":"negative","sentiment_score":-0.399318665266037},{"word":"as","start":8.0,"end":8.24,"confidence":0.9980469,"punctuated_word":"as","sentiment":"negative","sentiment_score":-0.40401750802993774},{"word":"a","start":8.24,"end":8.32,"confidence":1.0,"punctuated_word":"a","sentiment":"negative","sentiment_score":-0.5270038843154907},{"word":"text","start":8.32,"end":8.82,"confidence":1.0,"punctuated_word":"text.","sentiment":"negative","sentiment_score":-0.4816688895225525},{"word":"your","start":19.605,"end":19.925,"confidence":0.9970703,"punctuated_word":"Your","sentiment":"negative","sentiment_score":-0.7276447415351868},{"word":"voice","start":19.925,"end":20.165,"confidence":1.0,"punctuated_word":"voice","sentiment":"negative","sentiment_score":-0.6409189105033875},{"word":"message","start":20.165,"end":20.565,"confidence":1.0,"punctuated_word":"message","sentiment":"negative","sentiment_score":-0.60755854845047},{"word":"is","start":20.565,"end":20.805,"confidence":0.9921875,"punctuated_word":"is","sentiment":"negative","sentiment_score":-0.7168238162994385},{"word":"being","start":20.805,"end":21.045,"confidence":1.0,"punctuated_word":"being","sentiment":"negative","sentiment_score":-0.7246555685997009},{"word":"converted","start":21.045,"end":21.525,"confidence":1.0,"punctuated_word":"converted","sentiment":"negative","sentiment_score":-0.7207154631614685},{"word":"to","start":21.525,"end":21.765,"confidence":1.0,"punctuated_word":"to","sentiment":"negative","sentiment_score":-0.6955947875976562},{"word":"text","start":21.765,"end":22.265,"confidence":0.69433594,"punctuated_word":"text.","sentiment":"negative","sentiment_score":-0.6764447689056396},{"word":"goodbye","start":23.765,"end":24.265,"confidence":0.99658203,"punctuated_word":"Goodbye.","sentiment":"negative","sentiment_score":-0.4898323118686676}],"paragraphs":{"transcript":"\nHi. The person you have called is not available. Please leave a short ten second message after the tone, and we'll send the message as a text. Your voice message is being converted to text. Goodbye.","paragraphs":[{"sentences":[{"text":"Hi.","start":0.56,"end":1.04,"sentiment":"neutral","sentiment_score":-0.2602836787700653},{"text":"The person you have called is not available.","start":1.04,"end":3.1399999,"sentiment":"negative","sentiment_score":-0.7078567668795586},{"text":"Please leave a short ten second message after the tone, and we'll send the message as a text.","start":3.6799998,"end":8.82,"sentiment":"negative","sentiment_score":-0.4808700233697891},{"text":"Your voice message is being converted to text.","start":19.605,"end":22.265,"sentiment":"negative","sentiment_score":-0.6887945756316185},{"text":"Goodbye.","start":23.765,"end":24.265,"sentiment":"negative","sentiment_score":-0.4898323118686676}],"sentiment":"negative","sentiment_score":-0.5716385319828987,"num_words":36,"start":0.56,"end":24.265}]}}]}],"paragraphs":{"transcript":"\nChannel 1: Hi. The person you have called is not available. Please leave a short ten second message after the tone, and we'll send the message as a text. Your voice message is being converted to text. Goodbye.","paragraphs":[{"sentences":[{"text":"Hi.","start":0.56,"end":1.04,"sentiment":"neutral","sentiment_score":-0.2602836787700653},{"text":"The person you have called is not available.","start":1.04,"end":3.1399999,"sentiment":"negative","sentiment_score":-0.7078567668795586},{"text":"Please leave a short ten second message after the tone, and we'll send the message as a text.","start":3.6799998,"end":8.82,"sentiment":"negative","sentiment_score":-0.4808700233697891},{"text":"Your voice message is being converted to text.","start":19.605,"end":22.265,"sentiment":"negative","sentiment_score":-0.6887945756316185},{"text":"Goodbye.","start":23.765,"end":24.265,"sentiment":"negative","sentiment_score":-0.4898323118686676}],"sentiment":"negative","sentiment_score":-0.5716385319828987,"channel":1,"num_words":36,"start":0.56,"end":24.265}]},"summary":{"result":"success","short":"Hi. The person you have called is not available. Please leave a short ten second message after the tone, and we'll send the message as a text. Your voice message is being converted to text. Goodbye."},"intents":{"segments":[{"text":"Goodbye.","start_word":35,"end_word":35,"intents":[{"intent":"Convert message","confidence_score":0.08695257}]}]},"sentiments":{"segments":[{"text":"Hi.","start_word":0,"end_word":0,"sentiment":"neutral","sentiment_score":-0.2602836787700653},{"text":"The person you have called is not available. Please leave a short ten second message after the tone, and we'll send the message as a text. Your voice message is being converted to text. Goodbye.","start_word":1,"end_word":35,"sentiment":"negative","sentiment_score":-0.5799663662910461}],"average":{"sentiment":"negative","sentiment_score":-0.5669180422413106}}}}