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So we can direct your call, please pick an option. For new project inquiries, press 1. For our accounts, press 2. For employment related inquiries, press 3. For existing projects, press 4. For general office inquiries including deliveries, press 5. If you know the name of the person you wish to speak with, press 6. For anything else, press 7. To repeat these options again, press the star key. Please say the name of the person you wish to speak to. Alternatively, press star or say main menu to return. I think you said Jake Lawson. Is that correct? Say yes or no, or press 1 for yes or 2 for no. Okay. Did you say Jeff? Say yes or no, or press 1 for yes or 2 for no. Okay. Did you say Jason? Say yes or no, or press 1 for yes or 2 for no. Please say the name of the person you wish to speak to. Alternatively, press star or say main menu to return. Welcome to Ingenuity. So we can direct your call, please pick an option. For new project inquiries, press 1. For our accounts, press 2. 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So we can direct your call, please pick an option. For new project inquiries, press 1. For our accounts, press 2. For employment related inquiries, press 3.\n\nFor existing projects, press 4. For general office inquiries including deliveries, press 5. If you know the name of the person you wish to speak with, press 6. For anything else, press 7. To repeat these options again, press the star key.\n\nPlease say the name of the person you wish to speak to. Alternatively, press star or say main menu to return. I think you said Jake Lawson. Is that correct? Say yes or no, or press 1 for yes or 2 for no.\n\nOkay. Did you say Jeff? Say yes or no, or press 1 for yes or 2 for no. Okay. Did you say Jason?\n\nSay yes or no, or press 1 for yes or 2 for no. Please say the name of the person you wish to speak to. Alternatively, press star or say main menu to return. Welcome to Ingenuity. So we can direct your call, please pick an option.\n\nFor new project inquiries, press 1. For our accounts, press 2. For employment related inquiries, press 3. For existing projects, press 4. For general office inquiries including deliveries, press 5.\n\nIf you know the name of the person you wish to speak with, press 6. For anything else, press 7. To repeat these options again Your call is important to us. Please leave your name, company, number, and a brief message, and we'll get back to you.","paragraphs":[{"sentences":[{"text":"Annuity.","start":0.16,"end":0.65999997,"sentiment":"neutral","sentiment_score":0.007633544504642487},{"text":"So we can direct your call, please pick an option.","start":1.5999999,"end":4.5,"sentiment":"neutral","sentiment_score":0.09123038202524185},{"text":"For new project inquiries, press 1.","start":5.44,"end":8.26,"sentiment":"neutral","sentiment_score":0.022462434756259125},{"text":"For our accounts, press 2.","start":9.04,"end":11.38,"sentiment":"neutral","sentiment_score":0.01811165139079094},{"text":"For employment related inquiries, press 3.","start":12.0,"end":15.219999,"sentiment":"neutral","sentiment_score":0.00894251186400652}],"sentiment":"neutral","sentiment_score":0.04281876076545034,"num_words":28,"start":0.16,"end":15.219999},{"sentences":[{"text":"For existing projects, press 4.","start":16.055,"end":18.395,"sentiment":"neutral","sentiment_score":0.013942813500761986},{"text":"For general office inquiries including deliveries, press 5.","start":19.175,"end":23.195,"sentiment":"neutral","sentiment_score":0.03223290923051536},{"text":"If you know the name of the person you wish to speak with, press 6.","start":23.735,"end":27.355,"sentiment":"neutral","sentiment_score":0.006550198917587598},{"text":"For anything else, press 7.","start":28.135,"end":30.41,"sentiment":"neutral","sentiment_score":0.008490090444684028},{"text":"To repeat these options again, press the star key.","start":31.11,"end":34.41,"sentiment":"neutral","sentiment_score":0.023169477987620566}],"sentiment":"neutral","sentiment_score":0.01611443045770838,"num_words":42,"start":16.055,"end":34.41},{"sentences":[{"text":"Please say the name of the person you wish to speak to.","start":43.765,"end":46.585,"sentiment":"neutral","sentiment_score":0.0007637318534155687},{"text":"Alternatively, press star or say main menu to return.","start":46.805,"end":50.265,"sentiment":"neutral","sentiment_score":0.0025087932331694495},{"text":"I think you said Jake Lawson.","start":57.78,"end":59.399998,"sentiment":"neutral","sentiment_score":-0.04360478992263476},{"text":"Is that correct?","start":60.34,"end":61.32,"sentiment":"neutral","sentiment_score":-0.022944066673517227},{"text":"Say yes or no, or press 1 for yes or 2 for no.","start":62.34,"end":66.44,"sentiment":"neutral","sentiment_score":-0.10062391167649856}],"sentiment":"neutral","sentiment_score":-0.03736809000026348,"num_words":43,"start":43.765,"end":66.44},{"sentences":[{"text":"Okay.","start":69.475,"end":69.975,"sentiment":"neutral","sentiment_score":-0.021648554131388664},{"text":"Did you say Jeff?","start":70.674995,"end":71.975,"sentiment":"neutral","sentiment_score":-0.037437861785292625},{"text":"Say yes or no, or press 1 for yes or 2 for no.","start":72.755,"end":76.935,"sentiment":"neutral","sentiment_score":-0.05800732339803989},{"text":"Okay.","start":78.674995,"end":79.174995,"sentiment":"neutral","sentiment_score":-0.01377217285335064},{"text":"Did you say Jason?","start":80.03,"end":81.25,"sentiment":"neutral","sentiment_score":-0.028269993606954813}],"sentiment":"neutral","sentiment_score":-0.04575423272731512,"num_words":23,"start":69.475,"end":81.25},{"sentences":[{"text":"Say yes or no, or press 1 for yes or 2 for no.","start":82.19,"end":86.369995,"sentiment":"neutral","sentiment_score":-0.05315462700449503},{"text":"Please say the name of the person you wish to speak to.","start":92.045,"end":94.865,"sentiment":"neutral","sentiment_score":-0.03953796966622273},{"text":"Alternatively, press star or say main menu to return.","start":95.085,"end":98.545,"sentiment":"neutral","sentiment_score":-0.020970449472467106},{"text":"Welcome to Ingenuity.","start":103.325,"end":104.625,"sentiment":"neutral","sentiment_score":0.28169627984364826},{"text":"So we can direct your call, please pick an option.","start":105.81,"end":108.63,"sentiment":"neutral","sentiment_score":0.14798257425427436}],"sentiment":"neutral","sentiment_score":0.020653505314220773,"num_words":47,"start":82.19,"end":108.63},{"sentences":[{"text":"For new project inquiries, press 1.","start":109.57,"end":112.39,"sentiment":"neutral","sentiment_score":0.01379326917231083},{"text":"For our accounts, press 2.","start":113.17,"end":115.43,"sentiment":"neutral","sentiment_score":0.013044699840247632},{"text":"For employment related inquiries, press 3.","start":116.13,"end":119.265,"sentiment":"neutral","sentiment_score":0.003353957242021958},{"text":"For existing projects, press 4.","start":120.145,"end":122.565,"sentiment":"neutral","sentiment_score":0.008026299811899663},{"text":"For general office inquiries including deliveries, press 5.","start":123.265,"end":127.205,"sentiment":"neutral","sentiment_score":0.02100972062908113}],"sentiment":"neutral","sentiment_score":0.012543870725979407,"num_words":30,"start":109.57,"end":127.205},{"sentences":[{"text":"If you know the name of the person you wish to speak with, press 6.","start":127.905,"end":131.4,"sentiment":"neutral","sentiment_score":0.000372485816478729},{"text":"For anything else, press 7.","start":132.36,"end":134.45999,"sentiment":"neutral","sentiment_score":-0.0024567879736423492},{"text":"To repeat these options again Your call is important to us.","start":135.23999,"end":148.555,"sentiment":"neutral","sentiment_score":-0.05190590599721128},{"text":"Please leave your name, company, number, and a brief message, and we'll get back to you.","start":149.33499,"end":154.47499,"sentiment":"neutral","sentiment_score":0.013517533196136355}],"sentiment":"neutral","sentiment_score":-0.007688959307493048,"num_words":47,"start":127.905,"end":154.47499}]}}]}],"paragraphs":{"transcript":"\nChannel 1: Annuity. So we can direct your call, please pick an option. For new project inquiries, press 1. For our accounts, press 2. For employment related inquiries, press 3.\n\nFor existing projects, press 4. For general office inquiries including deliveries, press 5. If you know the name of the person you wish to speak with, press 6. For anything else, press 7. To repeat these options again, press the star key.\n\nPlease say the name of the person you wish to speak to. Alternatively, press star or say main menu to return.\n\nChannel 0: Jessie McLennan.\n\nChannel 1: I think you said Jake Lawson. Is that correct? Say yes or no, or press 1 for yes or 2 for no. Okay. Did you say Jeff?\n\nSay yes or no, or press 1 for yes or 2 for no. Okay. Did you say Jason? Say yes or no, or press 1 for yes or 2 for no. Please say the name of the person you wish to speak to.\n\nAlternatively, press star or say main menu to return. Welcome to Ingenuity. So we can direct your call, please pick an option. For new project inquiries, press 1. For our accounts, press 2.\n\nFor employment related inquiries, press 3. For existing projects, press 4. For general office inquiries including deliveries, press 5. If you know the name of the person you wish to speak with, press 6. For anything else, press 7.\n\nTo repeat these options again Your call is important to us. Please leave your name, company, number, and a brief message, and we'll get back to you.","paragraphs":[{"sentences":[{"text":"Annuity.","start":0.16,"end":0.65999997,"sentiment":"neutral","sentiment_score":0.007633544504642487},{"text":"So we can direct your call, please pick an option.","start":1.5999999,"end":4.5,"sentiment":"neutral","sentiment_score":0.09123038202524185},{"text":"For new project inquiries, press 1.","start":5.44,"end":8.26,"sentiment":"neutral","sentiment_score":0.022462434756259125},{"text":"For our accounts, press 2.","start":9.04,"end":11.38,"sentiment":"neutral","sentiment_score":0.01811165139079094},{"text":"For employment related inquiries, press 3.","start":12.0,"end":15.219999,"sentiment":"neutral","sentiment_score":0.00894251186400652}],"sentiment":"neutral","sentiment_score":0.04281876076545034,"channel":1,"num_words":28,"start":0.16,"end":15.219999},{"sentences":[{"text":"For existing projects, press 4.","start":16.055,"end":18.395,"sentiment":"neutral","sentiment_score":0.013942813500761986},{"text":"For general office inquiries including deliveries, press 5.","start":19.175,"end":23.195,"sentiment":"neutral","sentiment_score":0.03223290923051536},{"text":"If you know the name of the person you wish to speak with, press 6.","start":23.735,"end":27.355,"sentiment":"neutral","sentiment_score":0.006550198917587598},{"text":"For anything else, press 7.","start":28.135,"end":30.41,"sentiment":"neutral","sentiment_score":0.008490090444684028},{"text":"To repeat these options again, press the star key.","start":31.11,"end":34.41,"sentiment":"neutral","sentiment_score":0.023169477987620566}],"sentiment":"neutral","sentiment_score":0.01611443045770838,"channel":1,"num_words":42,"start":16.055,"end":34.41},{"sentences":[{"text":"Please say the name of the person you wish to speak to.","start":43.765,"end":46.585,"sentiment":"neutral","sentiment_score":0.0007637318534155687},{"text":"Alternatively, press star or say main menu to return.","start":46.805,"end":50.265,"sentiment":"neutral","sentiment_score":0.0025087932331694495}],"sentiment":"neutral","sentiment_score":0.0015116153018815176,"channel":1,"num_words":21,"start":43.765,"end":50.265},{"sentences":[{"text":"Jessie McLennan.","start":53.1,"end":54.4,"sentiment":"neutral","sentiment_score":0.013950414024293423}],"sentiment":"neutral","sentiment_score":0.013950414024293423,"channel":0,"num_words":2,"start":53.1,"end":54.4},{"sentences":[{"text":"I think you said Jake Lawson.","start":57.78,"end":59.399998,"sentiment":"neutral","sentiment_score":-0.04360478992263476},{"text":"Is that correct?","start":60.34,"end":61.32,"sentiment":"neutral","sentiment_score":-0.022944066673517227},{"text":"Say yes or no, or press 1 for yes or 2 for no.","start":62.34,"end":66.44,"sentiment":"neutral","sentiment_score":-0.10062391167649856},{"text":"Okay.","start":69.475,"end":69.975,"sentiment":"neutral","sentiment_score":-0.021648554131388664},{"text":"Did you say Jeff?","start":70.674995,"end":71.975,"sentiment":"neutral","sentiment_score":-0.037437861785292625}],"sentiment":"neutral","sentiment_score":-0.06703599231938522,"channel":1,"num_words":27,"start":57.78,"end":71.975},{"sentences":[{"text":"Say yes or no, or press 1 for yes or 2 for no.","start":72.755,"end":76.935,"sentiment":"neutral","sentiment_score":-0.05800732339803989},{"text":"Okay.","start":78.674995,"end":79.174995,"sentiment":"neutral","sentiment_score":-0.01377217285335064},{"text":"Did you say Jason?","start":80.03,"end":81.25,"sentiment":"neutral","sentiment_score":-0.028269993606954813},{"text":"Say yes or no, or press 1 for yes or 2 for no.","start":82.19,"end":86.369995,"sentiment":"neutral","sentiment_score":-0.05315462700449503},{"text":"Please say the name of the person you wish to speak to.","start":92.045,"end":94.865,"sentiment":"neutral","sentiment_score":-0.03953796966622273}],"sentiment":"neutral","sentiment_score":-0.047591003221134805,"channel":1,"num_words":43,"start":72.755,"end":94.865},{"sentences":[{"text":"Alternatively, press star or say main menu to return.","start":95.085,"end":98.545,"sentiment":"neutral","sentiment_score":-0.020970449472467106},{"text":"Welcome to Ingenuity.","start":103.325,"end":104.625,"sentiment":"neutral","sentiment_score":0.28169627984364826},{"text":"So we can direct your call, please pick an option.","start":105.81,"end":108.63,"sentiment":"neutral","sentiment_score":0.14798257425427436},{"text":"For new project inquiries, press 1.","start":109.57,"end":112.39,"sentiment":"neutral","sentiment_score":0.01379326917231083},{"text":"For our accounts, press 2.","start":113.17,"end":115.43,"sentiment":"neutral","sentiment_score":0.013044699840247632}],"sentiment":"neutral","sentiment_score":0.06921708033504811,"channel":1,"num_words":33,"start":95.085,"end":115.43},{"sentences":[{"text":"For employment related inquiries, press 3.","start":116.13,"end":119.265,"sentiment":"neutral","sentiment_score":0.003353957242021958},{"text":"For existing projects, press 4.","start":120.145,"end":122.565,"sentiment":"neutral","sentiment_score":0.008026299811899663},{"text":"For general office inquiries including deliveries, press 5.","start":123.265,"end":127.205,"sentiment":"neutral","sentiment_score":0.02100972062908113},{"text":"If you know the name of the person you wish to speak with, press 6.","start":127.905,"end":131.4,"sentiment":"neutral","sentiment_score":0.000372485816478729},{"text":"For anything else, press 7.","start":132.36,"end":134.45999,"sentiment":"neutral","sentiment_score":-0.0024567879736423492}],"sentiment":"neutral","sentiment_score":0.005682983459570469,"channel":1,"num_words":39,"start":116.13,"end":134.45999},{"sentences":[{"text":"To repeat these options again Your call is important to us.","start":135.23999,"end":148.555,"sentiment":"neutral","sentiment_score":-0.05190590599721128},{"text":"Please leave your name, company, number, and a brief message, and we'll get back to you.","start":149.33499,"end":154.47499,"sentiment":"neutral","sentiment_score":0.013517533196136355}],"sentiment":"neutral","sentiment_score":-0.013136460549301572,"channel":1,"num_words":27,"start":135.23999,"end":154.47499}]},"summary":{"result":"success","short":"The caller is prompted to select options for different inquiries from Ingenuity. They are instructed to say the name of the person they wish to speak with or press star to repeat the options. The caller is then prompted to leave a message for a call back."},"intents":{"segments":[{"text":"So we can direct your call, please pick an option.","start_word":1,"end_word":10,"intents":[{"intent":"Direct call","confidence_score":0.16211422}]}]},"sentiments":{"segments":[{"text":"Annuity. So we can direct your call, please pick an option. For new project inquiries, press 1. For our accounts, press 2. For employment related inquiries, press 3. For existing projects, press 4. For general office inquiries including deliveries, press 5. If you know the name of the person you wish to speak with, press 6. For anything else, press 7. To repeat these options again, press the star key. Please say the name of the person you wish to speak to. Alternatively, press star or say main menu to return. Jessie McLennan. I think you said Jake Lawson. Is that correct? Say yes or no, or press 1 for yes or 2 for no. Okay. Did you say Jeff? Say yes or no, or press 1 for yes or 2 for no. Okay. Did you say Jason? Say yes or no, or press 1 for yes or 2 for no. Please say the name of the person you wish to speak to. Alternatively, press star or say main menu to return. Welcome to Ingenuity. So we can direct your call, please pick an option. For new project inquiries, press 1. For our accounts, press 2. For employment related inquiries, press 3. For existing projects, press 4. For general office inquiries including deliveries, press 5. If you know the name of the person you wish to speak with, press 6. For anything else, press 7. To repeat these options again Your call is important to us. Please leave your name, company, number, and a brief message, and we'll get back to you.","start_word":0,"end_word":261,"sentiment":"neutral","sentiment_score":0.004170122556388378}],"average":{"sentiment":"neutral","sentiment_score":0.0041701224965786715}}}}