{"metadata":{"transaction_key":"deprecated","request_id":"019e711b-74f8-7ea1-965d-d07fd00f22bd","sha256":"f010af5ff2291a937e73364e0aa0306002750792e537b3e49a5509c1cb41e4fe","created":"2026-05-29T00:21:26.909Z","duration":328.17593,"channels":2,"models":["c0dd532d-9b09-484d-a717-be8b6fd1bb8c"],"model_info":{"c0dd532d-9b09-484d-a717-be8b6fd1bb8c":{"name":"2-phonecall-nova","version":"2024-02-07.8919","arch":"nova-2"}},"summary_info":{"model_uuid":"67875a7f-c9c4-48a0-aa55-5bdb8a91c34a","input_tokens":940,"output_tokens":61},"sentiment_info":{"model_uuid":"80ab3179-d113-4254-bd6b-4a2f96498695","input_tokens":1096,"output_tokens":1099},"intents_info":{"model_uuid":"80ab3179-d113-4254-bd6b-4a2f96498695","input_tokens":1096,"output_tokens":32}},"results":{"channels":[{"alternatives":[{"transcript":"Hello? Right. Right. Right. Right. Right. Right. Right. So he was actually calling in to go through the personal statement then. Give me two seconds. The personal statement. Alright. I'm just messaging Jack at the moment for a quick sec to see. So what I might do so what's happened is he's had a change of adviser on the hub 24. Perfect. Perfect. Perfect. Alrighty. So he just called in now? Yeah. Cool. He we've got him booked in for 10:30, so it's just a touch early. And all scheduled for 10:30, not 10:15. I'll check to you. Awesome. Alright. Would you like to pass Bradley Smith over to me? Brad, good morning. It's Tommy here, mate. How are you doing? Right. Living the dream, mister Smith. How about you? Yeah. Not too bad. It's a bit crackly, but I've got you. Can you hear me okay? That's sensational. Thank you for that. What did you do? Oh, perfect. Perfect. Perfect. Mate, I just had Madison pass you over to me because you're going through the personal statement for the insurance application. Is that right? Gotcha. Gotcha. Yep. Sweet. A bit of a family SMS there, kinda thing. That's cool. Yeah. Yeah. That's fair enough. Yeah. No. I really appreciate that. Have they have they put in an insurance strategy for the SMSF for you? Yeah. Cool. So when you go in next week, if you wanna bring in the statement of advice that we sent through with your existing and recommended insurances, I'm sure they've already got a recommendation there for you or currently formulating one. But if you wanna kind of pass that over to them and say, look, this is what I was about to do anyway, Either they can say, look, keep what you've got and get it paid out of the SMS there or, yep, go with Nios, get that paid out of the SMS there or we've got a third option for you that we think is more appropriate. So one of the things is any of your current cover, it can easily be restructured to be owned by your estimates there. It's just a couple of forms. Cool. Yeah, mate. Just give us a buzz. If you need anything from us, just let us know. Awesome. Have a good weekend. Bye.","confidence":0.99560547,"words":[{"word":"hello","start":1.92,"end":2.42,"confidence":0.8371582,"punctuated_word":"Hello?","sentiment":"neutral","sentiment_score":0.014456676319241524},{"word":"right","start":18.115,"end":18.615,"confidence":0.91748047,"punctuated_word":"Right.","sentiment":"neutral","sentiment_score":0.031053680926561356},{"word":"right","start":19.074999,"end":19.235,"confidence":0.99609375,"punctuated_word":"Right.","sentiment":"neutral","sentiment_score":0.02879397384822369},{"word":"right","start":19.235,"end":19.395,"confidence":0.99853516,"punctuated_word":"Right.","sentiment":"neutral","sentiment_score":0.03120653890073299},{"word":"right","start":19.395,"end":19.555,"confidence":0.9995117,"punctuated_word":"Right.","sentiment":"neutral","sentiment_score":0.0353885143995285},{"word":"right","start":19.555,"end":19.795,"confidence":0.9975586,"punctuated_word":"Right.","sentiment":"neutral","sentiment_score":0.0398225337266922},{"word":"right","start":19.795,"end":19.875,"confidence":0.9863281,"punctuated_word":"Right.","sentiment":"neutral","sentiment_score":0.03650413081049919},{"word":"right","start":19.875,"end":20.035,"confidence":0.80078125,"punctuated_word":"Right.","sentiment":"neutral","sentiment_score":0.027300629764795303},{"word":"so","start":20.035,"end":20.275,"confidence":0.9140625,"punctuated_word":"So","sentiment":"neutral","sentiment_score":0.01235412061214447},{"word":"he","start":20.275,"end":20.355,"confidence":0.9902344,"punctuated_word":"he","sentiment":"neutral","sentiment_score":0.016140732914209366},{"word":"was","start":20.355,"end":20.595,"confidence":1.0,"punctuated_word":"was","sentiment":"neutral","sentiment_score":0.006676461547613144},{"word":"actually","start":20.595,"end":21.095,"confidence":0.98535156,"punctuated_word":"actually","sentiment":"neutral","sentiment_score":0.01253974251449108},{"word":"calling","start":21.235,"end":21.474998,"confidence":0.9980469,"punctuated_word":"calling","sentiment":"neutral","sentiment_score":0.011120070703327656},{"word":"in","start":21.474998,"end":21.634998,"confidence":0.68066406,"punctuated_word":"in","sentiment":"neutral","sentiment_score":0.01127484068274498},{"word":"to","start":21.634998,"end":21.794998,"confidence":0.9921875,"punctuated_word":"to","sentiment":"neutral","sentiment_score":0.009514275938272476},{"word":"go","start":21.794998,"end":21.955,"confidence":1.0,"punctuated_word":"go","sentiment":"neutral","sentiment_score":0.017256498336791992},{"word":"through","start":21.955,"end":22.115,"confidence":0.99902344,"punctuated_word":"through","sentiment":"neutral","sentiment_score":0.014233680441975594},{"word":"the","start":22.115,"end":22.275,"confidence":0.99902344,"punctuated_word":"the","sentiment":"neutral","sentiment_score":0.02065259963274002},{"word":"personal","start":22.275,"end":22.675,"confidence":0.98828125,"punctuated_word":"personal","sentiment":"neutral","sentiment_score":0.020510664209723473},{"word":"statement","start":22.675,"end":23.075,"confidence":0.99316406,"punctuated_word":"statement","sentiment":"neutral","sentiment_score":0.022180920466780663},{"word":"then","start":23.075,"end":23.575,"confidence":0.6933594,"punctuated_word":"then.","sentiment":"neutral","sentiment_score":0.01998983696103096},{"word":"give","start":27.329998,"end":27.57,"confidence":0.7680664,"punctuated_word":"Give","sentiment":"neutral","sentiment_score":0.021619779989123344},{"word":"me","start":27.57,"end":27.97,"confidence":0.99902344,"punctuated_word":"me","sentiment":"neutral","sentiment_score":0.021249625831842422},{"word":"two","start":27.97,"end":28.369999,"confidence":0.9980469,"punctuated_word":"two","sentiment":"neutral","sentiment_score":0.02486933209002018},{"word":"seconds","start":28.369999,"end":28.869999,"confidence":0.6599121,"punctuated_word":"seconds.","sentiment":"neutral","sentiment_score":0.023532141000032425},{"word":"the","start":36.37,"end":36.87,"confidence":0.099975586,"punctuated_word":"The","sentiment":"neutral","sentiment_score":0.01362992636859417},{"word":"personal","start":37.09,"end":37.59,"confidence":0.88134766,"punctuated_word":"personal","sentiment":"neutral","sentiment_score":0.019799713045358654},{"word":"statement","start":37.969997,"end":38.469997,"confidence":0.7766113,"punctuated_word":"statement.","sentiment":"neutral","sentiment_score":0.018953850492835045},{"word":"alright","start":45.335,"end":45.835,"confidence":0.8781738,"punctuated_word":"Alright.","sentiment":"neutral","sentiment_score":0.031124114990234375},{"word":"i'm","start":45.975,"end":46.215,"confidence":0.7788086,"punctuated_word":"I'm","sentiment":"neutral","sentiment_score":0.022571876645088196},{"word":"just","start":46.215,"end":46.454998,"confidence":0.9980469,"punctuated_word":"just","sentiment":"neutral","sentiment_score":0.03199295699596405},{"word":"messaging","start":46.454998,"end":46.855,"confidence":0.9160156,"punctuated_word":"messaging","sentiment":"neutral","sentiment_score":0.0279413852840662},{"word":"jack","start":46.855,"end":47.094997,"confidence":0.9316406,"punctuated_word":"Jack","sentiment":"neutral","sentiment_score":0.018526524305343628},{"word":"at","start":47.094997,"end":47.175,"confidence":0.9970703,"punctuated_word":"at","sentiment":"neutral","sentiment_score":0.018849991261959076},{"word":"the","start":47.175,"end":47.335,"confidence":0.9980469,"punctuated_word":"the","sentiment":"neutral","sentiment_score":0.020174924284219745},{"word":"moment","start":47.335,"end":47.574997,"confidence":1.0,"punctuated_word":"moment","sentiment":"neutral","sentiment_score":0.0335458479821682},{"word":"for","start":47.574997,"end":47.815,"confidence":0.9921875,"punctuated_word":"for","sentiment":"neutral","sentiment_score":0.024184314534068108},{"word":"a","start":47.815,"end":47.894997,"confidence":0.9560547,"punctuated_word":"a","sentiment":"neutral","sentiment_score":0.02771279029548168},{"word":"quick","start":47.894997,"end":48.215,"confidence":1.0,"punctuated_word":"quick","sentiment":"neutral","sentiment_score":0.02563314512372017},{"word":"sec","start":48.215,"end":48.614998,"confidence":0.99609375,"punctuated_word":"sec","sentiment":"neutral","sentiment_score":0.020353900268673897},{"word":"to","start":48.614998,"end":48.774998,"confidence":0.99121094,"punctuated_word":"to","sentiment":"neutral","sentiment_score":0.024166718125343323},{"word":"see","start":48.774998,"end":49.274998,"confidence":0.9572754,"punctuated_word":"see.","sentiment":"neutral","sentiment_score":0.019823111593723297},{"word":"so","start":54.12,"end":54.62,"confidence":0.99121094,"punctuated_word":"So","sentiment":"neutral","sentiment_score":-0.03261774033308029},{"word":"what","start":55.08,"end":55.32,"confidence":0.9921875,"punctuated_word":"what","sentiment":"neutral","sentiment_score":-0.009258508682250977},{"word":"i","start":55.32,"end":55.4,"confidence":0.9921875,"punctuated_word":"I","sentiment":"neutral","sentiment_score":-0.0000642240047454834},{"word":"might","start":55.4,"end":55.64,"confidence":0.99121094,"punctuated_word":"might","sentiment":"neutral","sentiment_score":-0.004226613789796829},{"word":"do","start":55.64,"end":55.8,"confidence":0.99902344,"punctuated_word":"do","sentiment":"neutral","sentiment_score":-0.0113491453230381},{"word":"so","start":55.88,"end":56.04,"confidence":0.9980469,"punctuated_word":"so","sentiment":"neutral","sentiment_score":-0.005539152771234512},{"word":"what's","start":56.04,"end":56.28,"confidence":0.9621582,"punctuated_word":"what's","sentiment":"neutral","sentiment_score":-0.006607044488191605},{"word":"happened","start":56.28,"end":56.52,"confidence":0.9970703,"punctuated_word":"happened","sentiment":"neutral","sentiment_score":0.0050487518310546875},{"word":"is","start":56.52,"end":56.760002,"confidence":0.9951172,"punctuated_word":"is","sentiment":"neutral","sentiment_score":0.008941449224948883},{"word":"he's","start":56.760002,"end":56.92,"confidence":0.81103516,"punctuated_word":"he's","sentiment":"neutral","sentiment_score":0.0051461923867464066},{"word":"had","start":56.92,"end":57.08,"confidence":0.9970703,"punctuated_word":"had","sentiment":"neutral","sentiment_score":0.005800805985927582},{"word":"a","start":57.08,"end":57.32,"confidence":0.9980469,"punctuated_word":"a","sentiment":"neutral","sentiment_score":0.017702309414744377},{"word":"change","start":57.32,"end":57.64,"confidence":0.9980469,"punctuated_word":"change","sentiment":"neutral","sentiment_score":0.024725865572690964},{"word":"of","start":57.64,"end":57.96,"confidence":0.9902344,"punctuated_word":"of","sentiment":"neutral","sentiment_score":0.016883205622434616},{"word":"adviser","start":57.96,"end":58.46,"confidence":0.87158203,"punctuated_word":"adviser","sentiment":"neutral","sentiment_score":0.0118124820291996},{"word":"on","start":58.52,"end":59.0,"confidence":1.0,"punctuated_word":"on","sentiment":"neutral","sentiment_score":0.012530459091067314},{"word":"the","start":59.0,"end":59.08,"confidence":0.47094727,"punctuated_word":"the","sentiment":"neutral","sentiment_score":0.011305980384349825},{"word":"hub","start":59.08,"end":59.32,"confidence":0.6088867,"punctuated_word":"hub","sentiment":"neutral","sentiment_score":0.015851551666855812},{"word":"24","start":59.32,"end":60.22,"confidence":0.9608154,"punctuated_word":"24.","sentiment":"neutral","sentiment_score":0.0319831557571888},{"word":"perfect","start":63.48,"end":63.88,"confidence":0.9921875,"punctuated_word":"Perfect.","sentiment":"positive","sentiment_score":0.42701220512390137},{"word":"perfect","start":63.88,"end":64.2,"confidence":0.99902344,"punctuated_word":"Perfect.","sentiment":"positive","sentiment_score":0.441681832075119},{"word":"perfect","start":64.2,"end":64.7,"confidence":0.9995117,"punctuated_word":"Perfect.","sentiment":"positive","sentiment_score":0.3864653706550598},{"word":"alrighty","start":68.415,"end":68.915,"confidence":0.9938151,"punctuated_word":"Alrighty.","sentiment":"neutral","sentiment_score":0.1856185495853424},{"word":"so","start":71.935005,"end":72.175,"confidence":0.70947266,"punctuated_word":"So","sentiment":"neutral","sentiment_score":0.05032990127801895},{"word":"he","start":72.175,"end":72.335,"confidence":0.99316406,"punctuated_word":"he","sentiment":"neutral","sentiment_score":0.05106038600206375},{"word":"just","start":72.335,"end":72.575005,"confidence":0.5600586,"punctuated_word":"just","sentiment":"neutral","sentiment_score":0.04638613015413284},{"word":"called","start":72.575005,"end":72.815,"confidence":1.0,"punctuated_word":"called","sentiment":"neutral","sentiment_score":0.03983023762702942},{"word":"in","start":72.815,"end":73.055,"confidence":1.0,"punctuated_word":"in","sentiment":"neutral","sentiment_score":0.05918209254741669},{"word":"now","start":73.055,"end":73.555,"confidence":0.8564453,"punctuated_word":"now?","sentiment":"neutral","sentiment_score":0.05850318819284439},{"word":"yeah","start":84.91,"end":85.23,"confidence":0.8395996,"punctuated_word":"Yeah.","sentiment":"neutral","sentiment_score":0.13729499280452728},{"word":"cool","start":85.23,"end":85.55,"confidence":0.99560547,"punctuated_word":"Cool.","sentiment":"neutral","sentiment_score":0.26243630051612854},{"word":"he","start":85.55,"end":86.05,"confidence":0.9892578,"punctuated_word":"He","sentiment":"neutral","sentiment_score":0.12382963299751282},{"word":"we've","start":86.590004,"end":86.83,"confidence":0.84814453,"punctuated_word":"we've","sentiment":"neutral","sentiment_score":0.1564968079328537},{"word":"got","start":86.83,"end":86.990005,"confidence":0.9838867,"punctuated_word":"got","sentiment":"neutral","sentiment_score":0.19492290914058685},{"word":"him","start":86.990005,"end":87.15,"confidence":0.97265625,"punctuated_word":"him","sentiment":"neutral","sentiment_score":0.1908480674028397},{"word":"booked","start":87.15,"end":87.310005,"confidence":0.96435547,"punctuated_word":"booked","sentiment":"neutral","sentiment_score":0.17040905356407166},{"word":"in","start":87.310005,"end":87.47,"confidence":0.9892578,"punctuated_word":"in","sentiment":"neutral","sentiment_score":0.1441449373960495},{"word":"for","start":87.47,"end":87.71,"confidence":0.98095703,"punctuated_word":"for","sentiment":"neutral","sentiment_score":0.15513856709003448},{"word":"10:30","start":87.71,"end":88.19,"confidence":0.95874023,"punctuated_word":"10:30,","sentiment":"neutral","sentiment_score":0.1515912562608719},{"word":"so","start":88.19,"end":88.270004,"confidence":0.99902344,"punctuated_word":"so","sentiment":"neutral","sentiment_score":0.13188911974430084},{"word":"it's","start":88.270004,"end":88.43,"confidence":0.9921875,"punctuated_word":"it's","sentiment":"neutral","sentiment_score":0.13329336047172546},{"word":"just","start":88.43,"end":88.75,"confidence":0.9980469,"punctuated_word":"just","sentiment":"neutral","sentiment_score":0.12150155007839204},{"word":"a","start":88.75,"end":88.83,"confidence":0.9838867,"punctuated_word":"a","sentiment":"neutral","sentiment_score":0.1304755061864853},{"word":"touch","start":88.83,"end":89.310005,"confidence":0.9970703,"punctuated_word":"touch","sentiment":"neutral","sentiment_score":0.09388373792171478},{"word":"early","start":89.310005,"end":89.810005,"confidence":0.9494629,"punctuated_word":"early.","sentiment":"neutral","sentiment_score":0.1460813134908676},{"word":"and","start":92.765,"end":93.265,"confidence":0.95166016,"punctuated_word":"And","sentiment":"neutral","sentiment_score":0.052329495549201965},{"word":"all","start":93.805,"end":94.285,"confidence":0.32373047,"punctuated_word":"all","sentiment":"neutral","sentiment_score":0.04790923371911049},{"word":"scheduled","start":94.285,"end":94.785,"confidence":0.95703125,"punctuated_word":"scheduled","sentiment":"neutral","sentiment_score":0.05902092531323433},{"word":"for","start":95.165,"end":95.645004,"confidence":0.98535156,"punctuated_word":"for","sentiment":"neutral","sentiment_score":0.06250710040330887},{"word":"10:30","start":95.645004,"end":96.545,"confidence":0.9576416,"punctuated_word":"10:30,","sentiment":"neutral","sentiment_score":0.03821632266044617},{"word":"not","start":96.685,"end":97.005005,"confidence":0.98095703,"punctuated_word":"not","sentiment":"neutral","sentiment_score":0.036590173840522766},{"word":"10:15","start":97.005005,"end":98.145004,"confidence":0.982666,"punctuated_word":"10:15.","sentiment":"neutral","sentiment_score":0.051460981369018555},{"word":"i'll","start":98.445,"end":98.925,"confidence":0.9650879,"punctuated_word":"I'll","sentiment":"neutral","sentiment_score":0.08133359998464584},{"word":"check","start":98.925,"end":99.165,"confidence":0.55322266,"punctuated_word":"check","sentiment":"neutral","sentiment_score":0.1430627703666687},{"word":"to","start":99.165,"end":99.485,"confidence":0.53466797,"punctuated_word":"to","sentiment":"neutral","sentiment_score":0.11095015704631804},{"word":"you","start":99.485,"end":99.985,"confidence":0.6657715,"punctuated_word":"you.","sentiment":"neutral","sentiment_score":0.16163253784179688},{"word":"awesome","start":106.22,"end":106.7,"confidence":0.9914551,"punctuated_word":"Awesome.","sentiment":"positive","sentiment_score":0.49917519092559814},{"word":"alright","start":106.7,"end":107.2,"confidence":0.9970703,"punctuated_word":"Alright.","sentiment":"neutral","sentiment_score":0.2419762909412384},{"word":"would","start":108.78,"end":109.020004,"confidence":0.79052734,"punctuated_word":"Would","sentiment":"neutral","sentiment_score":0.1526336967945099},{"word":"you","start":109.020004,"end":109.18,"confidence":1.0,"punctuated_word":"you","sentiment":"neutral","sentiment_score":0.17649751901626587},{"word":"like","start":109.18,"end":109.68,"confidence":1.0,"punctuated_word":"like","sentiment":"neutral","sentiment_score":0.16203907132148743},{"word":"to","start":110.06,"end":110.3,"confidence":1.0,"punctuated_word":"to","sentiment":"neutral","sentiment_score":0.12155435979366302},{"word":"pass","start":110.3,"end":110.7,"confidence":0.9194336,"punctuated_word":"pass","sentiment":"neutral","sentiment_score":0.19483555853366852},{"word":"bradley","start":110.7,"end":111.1,"confidence":0.9892578,"punctuated_word":"Bradley","sentiment":"neutral","sentiment_score":0.14799602329730988},{"word":"smith","start":111.1,"end":111.340004,"confidence":0.9980469,"punctuated_word":"Smith","sentiment":"neutral","sentiment_score":0.15046235918998718},{"word":"over","start":111.340004,"end":111.58,"confidence":0.99902344,"punctuated_word":"over","sentiment":"neutral","sentiment_score":0.21230779588222504},{"word":"to","start":111.58,"end":111.74,"confidence":1.0,"punctuated_word":"to","sentiment":"neutral","sentiment_score":0.1937015801668167},{"word":"me","start":111.74,"end":112.24,"confidence":0.99853516,"punctuated_word":"me?","sentiment":"neutral","sentiment_score":0.2275554835796356},{"word":"brad","start":121.33501,"end":121.65501,"confidence":0.9758301,"punctuated_word":"Brad,","sentiment":"neutral","sentiment_score":0.3223280906677246},{"word":"good","start":121.65501,"end":121.815,"confidence":0.99902344,"punctuated_word":"good","sentiment":"positive","sentiment_score":0.5438997745513916},{"word":"morning","start":121.815,"end":122.055,"confidence":0.9995117,"punctuated_word":"morning.","sentiment":"positive","sentiment_score":0.5021283030509949},{"word":"it's","start":122.055,"end":122.375,"confidence":1.0,"punctuated_word":"It's","sentiment":"positive","sentiment_score":0.4241641163825989},{"word":"tommy","start":122.375,"end":122.615005,"confidence":0.98535156,"punctuated_word":"Tommy","sentiment":"positive","sentiment_score":0.38204941153526306},{"word":"here","start":122.615005,"end":122.855,"confidence":0.99658203,"punctuated_word":"here,","sentiment":"positive","sentiment_score":0.4278230667114258},{"word":"mate","start":122.855,"end":123.01501,"confidence":0.9890137,"punctuated_word":"mate.","sentiment":"positive","sentiment_score":0.48509544134140015},{"word":"how","start":123.01501,"end":123.175,"confidence":1.0,"punctuated_word":"How","sentiment":"positive","sentiment_score":0.49216410517692566},{"word":"are","start":123.175,"end":123.255005,"confidence":0.5917969,"punctuated_word":"are","sentiment":"positive","sentiment_score":0.42963019013404846},{"word":"you","start":123.255005,"end":123.33501,"confidence":0.99902344,"punctuated_word":"you","sentiment":"positive","sentiment_score":0.4094935655593872},{"word":"doing","start":123.33501,"end":123.83501,"confidence":0.9995117,"punctuated_word":"doing?","sentiment":"positive","sentiment_score":0.3605858087539673},{"word":"right","start":128.71,"end":128.87001,"confidence":0.80444336,"punctuated_word":"Right.","sentiment":"neutral","sentiment_score":0.3228895962238312},{"word":"living","start":128.87001,"end":129.11,"confidence":0.98828125,"punctuated_word":"Living","sentiment":"positive","sentiment_score":0.5075348615646362},{"word":"the","start":129.11,"end":129.27,"confidence":0.9863281,"punctuated_word":"the","sentiment":"positive","sentiment_score":0.49014759063720703},{"word":"dream","start":129.27,"end":129.51001,"confidence":0.9941406,"punctuated_word":"dream,","sentiment":"positive","sentiment_score":0.526604413986206},{"word":"mister","start":129.51001,"end":129.83,"confidence":0.99609375,"punctuated_word":"mister","sentiment":"positive","sentiment_score":0.4470000863075256},{"word":"smith","start":129.83,"end":130.07,"confidence":0.99658203,"punctuated_word":"Smith.","sentiment":"positive","sentiment_score":0.5206660628318787},{"word":"how","start":130.07,"end":130.23,"confidence":1.0,"punctuated_word":"How","sentiment":"positive","sentiment_score":0.3847796618938446},{"word":"about","start":130.23,"end":130.39,"confidence":0.99902344,"punctuated_word":"about","sentiment":"positive","sentiment_score":0.3779491186141968},{"word":"you","start":130.39,"end":130.63,"confidence":1.0,"punctuated_word":"you?","sentiment":"neutral","sentiment_score":0.30638742446899414},{"word":"yeah","start":130.63,"end":130.87001,"confidence":0.9980469,"punctuated_word":"Yeah.","sentiment":"neutral","sentiment_score":0.11816269904375076},{"word":"not","start":130.87001,"end":131.11,"confidence":0.99902344,"punctuated_word":"Not","sentiment":"neutral","sentiment_score":0.10365280508995056},{"word":"too","start":131.11,"end":131.27,"confidence":0.9951172,"punctuated_word":"too","sentiment":"neutral","sentiment_score":-0.04209339618682861},{"word":"bad","start":131.27,"end":131.51001,"confidence":0.99560547,"punctuated_word":"bad.","sentiment":"neutral","sentiment_score":0.013522863388061523},{"word":"it's","start":131.51001,"end":131.75,"confidence":0.9946289,"punctuated_word":"It's","sentiment":"neutral","sentiment_score":-0.27020519971847534},{"word":"a","start":131.75,"end":131.91,"confidence":0.9970703,"punctuated_word":"a","sentiment":"negative","sentiment_score":-0.3416599631309509},{"word":"bit","start":131.91,"end":132.15001,"confidence":0.9970703,"punctuated_word":"bit","sentiment":"negative","sentiment_score":-0.3573237359523773},{"word":"crackly","start":132.15001,"end":132.55,"confidence":0.90966797,"punctuated_word":"crackly,","sentiment":"neutral","sentiment_score":-0.21860206127166748},{"word":"but","start":132.55,"end":132.71,"confidence":1.0,"punctuated_word":"but","sentiment":"neutral","sentiment_score":-0.04480542242527008},{"word":"i've","start":132.71,"end":132.87,"confidence":0.99902344,"punctuated_word":"I've","sentiment":"neutral","sentiment_score":0.011986523866653442},{"word":"got","start":132.87,"end":133.03,"confidence":1.0,"punctuated_word":"got","sentiment":"neutral","sentiment_score":-0.02374127507209778},{"word":"you","start":133.03,"end":133.35,"confidence":0.9855957,"punctuated_word":"you.","sentiment":"neutral","sentiment_score":-0.01181088760495186},{"word":"can","start":133.35,"end":133.59,"confidence":0.9970703,"punctuated_word":"Can","sentiment":"neutral","sentiment_score":-0.0119821485131979},{"word":"you","start":133.59,"end":133.67,"confidence":1.0,"punctuated_word":"you","sentiment":"neutral","sentiment_score":-0.010428428649902344},{"word":"hear","start":133.67,"end":133.91,"confidence":1.0,"punctuated_word":"hear","sentiment":"neutral","sentiment_score":-0.0060300566256046295},{"word":"me","start":133.91,"end":134.07,"confidence":1.0,"punctuated_word":"me","sentiment":"neutral","sentiment_score":-0.005394512787461281},{"word":"okay","start":134.07,"end":134.57,"confidence":0.9995117,"punctuated_word":"okay?","sentiment":"neutral","sentiment_score":0.00014698505401611328},{"word":"that's","start":142.485,"end":142.985,"confidence":0.9289551,"punctuated_word":"That's","sentiment":"positive","sentiment_score":0.6058527827262878},{"word":"sensational","start":143.285,"end":143.785,"confidence":0.98583984,"punctuated_word":"sensational.","sentiment":"positive","sentiment_score":0.5875662565231323},{"word":"thank","start":144.005,"end":144.245,"confidence":0.99902344,"punctuated_word":"Thank","sentiment":"positive","sentiment_score":0.7279722094535828},{"word":"you","start":144.245,"end":144.405,"confidence":1.0,"punctuated_word":"you","sentiment":"positive","sentiment_score":0.7466055154800415},{"word":"for","start":144.405,"end":144.485,"confidence":0.98828125,"punctuated_word":"for","sentiment":"positive","sentiment_score":0.6916463375091553},{"word":"that","start":144.485,"end":144.645,"confidence":0.9970703,"punctuated_word":"that.","sentiment":"positive","sentiment_score":0.660037636756897},{"word":"what","start":144.645,"end":144.725,"confidence":0.98828125,"punctuated_word":"What","sentiment":"neutral","sentiment_score":0.17513641715049744},{"word":"did","start":144.725,"end":144.88501,"confidence":0.9326172,"punctuated_word":"did","sentiment":"neutral","sentiment_score":0.1901625245809555},{"word":"you","start":144.88501,"end":145.045,"confidence":0.99902344,"punctuated_word":"you","sentiment":"neutral","sentiment_score":0.18691615760326383},{"word":"do","start":145.045,"end":145.545,"confidence":1.0,"punctuated_word":"do?","sentiment":"neutral","sentiment_score":0.2196941077709198},{"word":"oh","start":148.645,"end":148.965,"confidence":0.9921875,"punctuated_word":"Oh,","sentiment":"neutral","sentiment_score":0.14826858043670654},{"word":"perfect","start":148.965,"end":149.365,"confidence":0.9926758,"punctuated_word":"perfect.","sentiment":"neutral","sentiment_score":0.283951997756958},{"word":"perfect","start":149.365,"end":149.685,"confidence":0.9995117,"punctuated_word":"Perfect.","sentiment":"positive","sentiment_score":0.49894464015960693},{"word":"perfect","start":149.685,"end":150.085,"confidence":0.99658203,"punctuated_word":"Perfect.","sentiment":"positive","sentiment_score":0.5058479905128479},{"word":"mate","start":150.085,"end":150.245,"confidence":0.9177246,"punctuated_word":"Mate,","sentiment":"neutral","sentiment_score":0.2265557646751404},{"word":"i","start":150.245,"end":150.405,"confidence":1.0,"punctuated_word":"I","sentiment":"neutral","sentiment_score":0.1983272284269333},{"word":"just","start":150.405,"end":150.645,"confidence":0.99902344,"punctuated_word":"just","sentiment":"neutral","sentiment_score":0.10262291133403778},{"word":"had","start":150.645,"end":151.145,"confidence":0.9951172,"punctuated_word":"had","sentiment":"neutral","sentiment_score":0.1410229206085205},{"word":"madison","start":151.365,"end":151.865,"confidence":0.87353516,"punctuated_word":"Madison","sentiment":"neutral","sentiment_score":0.0977521538734436},{"word":"pass","start":152.245,"end":152.485,"confidence":0.9741211,"punctuated_word":"pass","sentiment":"neutral","sentiment_score":0.13666729629039764},{"word":"you","start":152.485,"end":152.645,"confidence":0.99902344,"punctuated_word":"you","sentiment":"neutral","sentiment_score":0.08362530916929245},{"word":"over","start":152.645,"end":152.88501,"confidence":1.0,"punctuated_word":"over","sentiment":"neutral","sentiment_score":0.10197923332452774},{"word":"to","start":152.88501,"end":152.965,"confidence":0.9951172,"punctuated_word":"to","sentiment":"neutral","sentiment_score":0.1229640766978264},{"word":"me","start":152.965,"end":153.125,"confidence":0.99609375,"punctuated_word":"me","sentiment":"neutral","sentiment_score":0.13702458143234253},{"word":"because","start":153.125,"end":153.365,"confidence":0.88671875,"punctuated_word":"because","sentiment":"neutral","sentiment_score":0.11046416312456132},{"word":"you're","start":153.365,"end":153.52501,"confidence":1.0,"punctuated_word":"you're","sentiment":"neutral","sentiment_score":0.1111348271369934},{"word":"going","start":153.52501,"end":153.845,"confidence":1.0,"punctuated_word":"going","sentiment":"neutral","sentiment_score":0.1118619069457054},{"word":"through","start":153.845,"end":154.245,"confidence":0.9980469,"punctuated_word":"through","sentiment":"neutral","sentiment_score":0.1274419128894806},{"word":"the","start":154.245,"end":154.405,"confidence":0.9951172,"punctuated_word":"the","sentiment":"neutral","sentiment_score":0.13351094722747803},{"word":"personal","start":154.405,"end":154.88501,"confidence":0.9951172,"punctuated_word":"personal","sentiment":"neutral","sentiment_score":0.08315373212099075},{"word":"statement","start":154.88501,"end":155.285,"confidence":0.97998047,"punctuated_word":"statement","sentiment":"neutral","sentiment_score":0.11398877203464508},{"word":"for","start":155.285,"end":155.445,"confidence":0.8510742,"punctuated_word":"for","sentiment":"neutral","sentiment_score":0.06345728784799576},{"word":"the","start":155.445,"end":155.64,"confidence":0.97314453,"punctuated_word":"the","sentiment":"neutral","sentiment_score":0.07600127160549164},{"word":"insurance","start":155.8,"end":155.85333,"confidence":0.99121094,"punctuated_word":"insurance","sentiment":"neutral","sentiment_score":0.08098718523979187},{"word":"application","start":155.85333,"end":155.90668,"confidence":0.97631836,"punctuated_word":"application.","sentiment":"neutral","sentiment_score":0.07215099036693573},{"word":"is","start":155.90668,"end":155.96,"confidence":0.99902344,"punctuated_word":"Is","sentiment":"neutral","sentiment_score":0.07575705647468567},{"word":"that","start":155.96,"end":156.46,"confidence":1.0,"punctuated_word":"that","sentiment":"neutral","sentiment_score":0.08412230759859085},{"word":"right","start":156.84,"end":157.34,"confidence":0.99902344,"punctuated_word":"right?","sentiment":"neutral","sentiment_score":0.07986514270305634},{"word":"gotcha","start":174.135,"end":174.615,"confidence":0.9503581,"punctuated_word":"Gotcha.","sentiment":"neutral","sentiment_score":0.2141249179840088},{"word":"gotcha","start":174.615,"end":175.115,"confidence":0.9980469,"punctuated_word":"Gotcha.","sentiment":"neutral","sentiment_score":0.19188657402992249},{"word":"yep","start":175.735,"end":176.235,"confidence":0.89453125,"punctuated_word":"Yep.","sentiment":"neutral","sentiment_score":0.17942100763320923},{"word":"sweet","start":188.23,"end":188.43,"confidence":0.6746826,"punctuated_word":"Sweet.","sentiment":"neutral","sentiment_score":0.32690006494522095},{"word":"a","start":188.43,"end":188.63,"confidence":0.625,"punctuated_word":"A","sentiment":"neutral","sentiment_score":0.21364520490169525},{"word":"bit","start":188.63,"end":188.87,"confidence":0.99902344,"punctuated_word":"bit","sentiment":"neutral","sentiment_score":0.14766719937324524},{"word":"of","start":188.87,"end":189.03,"confidence":1.0,"punctuated_word":"of","sentiment":"neutral","sentiment_score":0.1476857364177704},{"word":"a","start":189.03,"end":189.11,"confidence":0.99609375,"punctuated_word":"a","sentiment":"neutral","sentiment_score":0.16214413940906525},{"word":"family","start":189.11,"end":189.59,"confidence":0.96972656,"punctuated_word":"family","sentiment":"neutral","sentiment_score":0.25214797258377075},{"word":"sms","start":189.59,"end":189.91,"confidence":0.49414062,"punctuated_word":"SMS","sentiment":"neutral","sentiment_score":0.17166858911514282},{"word":"there","start":189.91,"end":190.06999,"confidence":0.36767578,"punctuated_word":"there,","sentiment":"neutral","sentiment_score":0.15463212132453918},{"word":"kinda","start":190.06999,"end":190.39,"confidence":0.44677734,"punctuated_word":"kinda","sentiment":"neutral","sentiment_score":0.1702442467212677},{"word":"thing","start":190.39,"end":190.89,"confidence":0.93481445,"punctuated_word":"thing.","sentiment":"neutral","sentiment_score":0.16874611377716064},{"word":"that's","start":193.205,"end":193.44499,"confidence":0.99560547,"punctuated_word":"That's","sentiment":"neutral","sentiment_score":0.2827063798904419},{"word":"cool","start":193.44499,"end":193.94499,"confidence":1.0,"punctuated_word":"cool.","sentiment":"neutral","sentiment_score":0.27622362971305847},{"word":"yeah","start":204.81999,"end":205.31999,"confidence":0.8227539,"punctuated_word":"Yeah.","sentiment":"neutral","sentiment_score":0.03806230425834656},{"word":"yeah","start":221.785,"end":222.105,"confidence":0.8378906,"punctuated_word":"Yeah.","sentiment":"neutral","sentiment_score":-0.012506430968642237},{"word":"that's","start":222.105,"end":222.425,"confidence":0.99902344,"punctuated_word":"That's","sentiment":"neutral","sentiment_score":-0.002617029007524252},{"word":"fair","start":222.425,"end":222.665,"confidence":1.0,"punctuated_word":"fair","sentiment":"neutral","sentiment_score":0.022157028317451477},{"word":"enough","start":222.665,"end":223.165,"confidence":1.0,"punctuated_word":"enough.","sentiment":"neutral","sentiment_score":0.03389289975166321},{"word":"yeah","start":237.36,"end":237.6,"confidence":0.8979492,"punctuated_word":"Yeah.","sentiment":"neutral","sentiment_score":0.04813344031572342},{"word":"no","start":237.6,"end":237.84,"confidence":0.9794922,"punctuated_word":"No.","sentiment":"neutral","sentiment_score":-0.0506167858839035},{"word":"i","start":237.84,"end":237.92,"confidence":1.0,"punctuated_word":"I","sentiment":"neutral","sentiment_score":0.266876220703125},{"word":"really","start":237.92,"end":238.24,"confidence":1.0,"punctuated_word":"really","sentiment":"neutral","sentiment_score":0.23137131333351135},{"word":"appreciate","start":238.24,"end":238.74,"confidence":1.0,"punctuated_word":"appreciate","sentiment":"neutral","sentiment_score":0.2556379437446594},{"word":"that","start":238.8,"end":239.12,"confidence":0.9995117,"punctuated_word":"that.","sentiment":"neutral","sentiment_score":0.01092471368610859},{"word":"have","start":239.12,"end":239.44,"confidence":0.99902344,"punctuated_word":"Have","sentiment":"neutral","sentiment_score":0.0025573475286364555},{"word":"they","start":239.44,"end":239.94,"confidence":1.0,"punctuated_word":"they","sentiment":"neutral","sentiment_score":0.004391877446323633},{"word":"have","start":240.32,"end":240.64,"confidence":0.87890625,"punctuated_word":"have","sentiment":"neutral","sentiment_score":0.00016156164929270744},{"word":"they","start":240.64,"end":240.88,"confidence":0.99902344,"punctuated_word":"they","sentiment":"neutral","sentiment_score":0.0003030337393283844},{"word":"put","start":240.88,"end":241.12,"confidence":0.9980469,"punctuated_word":"put","sentiment":"neutral","sentiment_score":0.003954507410526276},{"word":"in","start":241.12,"end":241.52,"confidence":1.0,"punctuated_word":"in","sentiment":"neutral","sentiment_score":-0.0006254930049180984},{"word":"an","start":241.52,"end":241.76001,"confidence":0.9980469,"punctuated_word":"an","sentiment":"neutral","sentiment_score":-0.0033397357910871506},{"word":"insurance","start":241.76001,"end":242.26001,"confidence":0.99902344,"punctuated_word":"insurance","sentiment":"neutral","sentiment_score":-0.003959823399782181},{"word":"strategy","start":242.32,"end":242.82,"confidence":0.9941406,"punctuated_word":"strategy","sentiment":"neutral","sentiment_score":0.0013072965666651726},{"word":"for","start":242.88,"end":243.12,"confidence":0.93408203,"punctuated_word":"for","sentiment":"neutral","sentiment_score":0.012939168140292168},{"word":"the","start":243.12,"end":243.36,"confidence":0.8198242,"punctuated_word":"the","sentiment":"neutral","sentiment_score":0.009081902913749218},{"word":"smsf","start":243.36,"end":243.84,"confidence":0.6522217,"punctuated_word":"SMSF","sentiment":"neutral","sentiment_score":0.008588962256908417},{"word":"for","start":243.84,"end":244.0,"confidence":0.98291016,"punctuated_word":"for","sentiment":"neutral","sentiment_score":0.005322761833667755},{"word":"you","start":244.0,"end":244.5,"confidence":0.99658203,"punctuated_word":"you?","sentiment":"neutral","sentiment_score":0.001753801479935646},{"word":"yeah","start":264.52,"end":264.92,"confidence":0.78808594,"punctuated_word":"Yeah.","sentiment":"neutral","sentiment_score":0.130820170044899},{"word":"cool","start":264.92,"end":265.42,"confidence":0.8251953,"punctuated_word":"Cool.","sentiment":"neutral","sentiment_score":0.2609907388687134},{"word":"so","start":265.64,"end":266.12,"confidence":0.9941406,"punctuated_word":"So","sentiment":"neutral","sentiment_score":0.1049751490354538},{"word":"when","start":266.12,"end":266.36002,"confidence":0.9921875,"punctuated_word":"when","sentiment":"neutral","sentiment_score":0.10174816846847534},{"word":"you","start":266.36002,"end":266.52,"confidence":1.0,"punctuated_word":"you","sentiment":"neutral","sentiment_score":0.10843804478645323},{"word":"go","start":266.52,"end":266.76,"confidence":0.9970703,"punctuated_word":"go","sentiment":"neutral","sentiment_score":0.12022899091243744},{"word":"in","start":266.76,"end":267.0,"confidence":1.0,"punctuated_word":"in","sentiment":"neutral","sentiment_score":0.11244285851716997},{"word":"next","start":267.0,"end":267.32,"confidence":1.0,"punctuated_word":"next","sentiment":"neutral","sentiment_score":0.08854255080223083},{"word":"week","start":267.32,"end":267.82,"confidence":0.9904785,"punctuated_word":"week,","sentiment":"neutral","sentiment_score":0.07693150639533997},{"word":"if","start":267.96,"end":268.28,"confidence":0.99902344,"punctuated_word":"if","sentiment":"neutral","sentiment_score":0.09151329845190048},{"word":"you","start":268.28,"end":268.78,"confidence":1.0,"punctuated_word":"you","sentiment":"neutral","sentiment_score":0.08357252180576324},{"word":"wanna","start":269.0,"end":269.32,"confidence":0.80371094,"punctuated_word":"wanna","sentiment":"neutral","sentiment_score":0.09759411960840224},{"word":"bring","start":269.32,"end":269.64,"confidence":0.9980469,"punctuated_word":"bring","sentiment":"neutral","sentiment_score":0.09073517471551897},{"word":"in","start":269.64,"end":269.8,"confidence":1.0,"punctuated_word":"in","sentiment":"neutral","sentiment_score":0.08561672270298004},{"word":"the","start":269.8,"end":269.96,"confidence":0.9921875,"punctuated_word":"the","sentiment":"neutral","sentiment_score":0.12475384771823884},{"word":"statement","start":269.96,"end":270.44,"confidence":0.9902344,"punctuated_word":"statement","sentiment":"neutral","sentiment_score":0.14544998109340668},{"word":"of","start":270.44,"end":270.6,"confidence":0.9707031,"punctuated_word":"of","sentiment":"neutral","sentiment_score":0.14560212194919586},{"word":"advice","start":270.6,"end":271.08002,"confidence":0.9819336,"punctuated_word":"advice","sentiment":"neutral","sentiment_score":0.1030091792345047},{"word":"that","start":271.08002,"end":271.395,"confidence":0.99902344,"punctuated_word":"that","sentiment":"neutral","sentiment_score":0.14018253982067108},{"word":"we","start":271.555,"end":271.79498,"confidence":1.0,"punctuated_word":"we","sentiment":"neutral","sentiment_score":0.1403646618127823},{"word":"sent","start":271.79498,"end":272.115,"confidence":0.99316406,"punctuated_word":"sent","sentiment":"neutral","sentiment_score":0.1276838183403015},{"word":"through","start":272.115,"end":272.51498,"confidence":0.99609375,"punctuated_word":"through","sentiment":"neutral","sentiment_score":0.11559917032718658},{"word":"with","start":272.51498,"end":272.675,"confidence":0.9980469,"punctuated_word":"with","sentiment":"neutral","sentiment_score":0.1731313318014145},{"word":"your","start":272.675,"end":272.91498,"confidence":0.99902344,"punctuated_word":"your","sentiment":"neutral","sentiment_score":0.15946577489376068},{"word":"existing","start":272.91498,"end":273.395,"confidence":1.0,"punctuated_word":"existing","sentiment":"neutral","sentiment_score":0.1538349688053131},{"word":"and","start":273.395,"end":273.555,"confidence":0.9980469,"punctuated_word":"and","sentiment":"neutral","sentiment_score":0.15401555597782135},{"word":"recommended","start":273.555,"end":274.055,"confidence":0.9248047,"punctuated_word":"recommended","sentiment":"neutral","sentiment_score":0.1274657845497131},{"word":"insurances","start":274.115,"end":274.615,"confidence":0.95735675,"punctuated_word":"insurances,","sentiment":"neutral","sentiment_score":0.12930011749267578},{"word":"i'm","start":274.91498,"end":275.07498,"confidence":0.9995117,"punctuated_word":"I'm","sentiment":"neutral","sentiment_score":0.0964435338973999},{"word":"sure","start":275.07498,"end":275.315,"confidence":1.0,"punctuated_word":"sure","sentiment":"neutral","sentiment_score":0.11372894048690796},{"word":"they've","start":275.315,"end":275.63498,"confidence":0.99902344,"punctuated_word":"they've","sentiment":"neutral","sentiment_score":0.09559788554906844},{"word":"already","start":275.63498,"end":276.035,"confidence":1.0,"punctuated_word":"already","sentiment":"neutral","sentiment_score":0.13952329754829407},{"word":"got","start":276.035,"end":276.535,"confidence":1.0,"punctuated_word":"got","sentiment":"neutral","sentiment_score":0.11696285009384157},{"word":"a","start":277.315,"end":277.47498,"confidence":0.9135742,"punctuated_word":"a","sentiment":"neutral","sentiment_score":0.11349939554929732},{"word":"recommendation","start":277.47498,"end":277.97498,"confidence":1.0,"punctuated_word":"recommendation","sentiment":"neutral","sentiment_score":0.08210591226816177},{"word":"there","start":278.275,"end":278.51498,"confidence":0.99316406,"punctuated_word":"there","sentiment":"neutral","sentiment_score":0.12778472900390625},{"word":"for","start":278.51498,"end":278.675,"confidence":1.0,"punctuated_word":"for","sentiment":"neutral","sentiment_score":0.08623768389225006},{"word":"you","start":278.675,"end":279.175,"confidence":1.0,"punctuated_word":"you","sentiment":"neutral","sentiment_score":0.07309496402740479},{"word":"or","start":279.47498,"end":279.97498,"confidence":0.49047852,"punctuated_word":"or","sentiment":"neutral","sentiment_score":-0.000020405277609825138},{"word":"currently","start":280.435,"end":280.935,"confidence":0.5551758,"punctuated_word":"currently","sentiment":"neutral","sentiment_score":0.0026490874588489532},{"word":"formulating","start":281.07498,"end":281.57498,"confidence":1.0,"punctuated_word":"formulating","sentiment":"neutral","sentiment_score":0.014358200132846832},{"word":"one","start":281.79498,"end":282.19498,"confidence":0.9650879,"punctuated_word":"one.","sentiment":"neutral","sentiment_score":0.01377825252711773},{"word":"but","start":282.19498,"end":282.435,"confidence":0.98291016,"punctuated_word":"But","sentiment":"neutral","sentiment_score":0.0203437190502882},{"word":"if","start":282.435,"end":282.595,"confidence":0.9980469,"punctuated_word":"if","sentiment":"neutral","sentiment_score":0.017296617850661278},{"word":"you","start":282.595,"end":282.675,"confidence":1.0,"punctuated_word":"you","sentiment":"neutral","sentiment_score":0.0118735171854496},{"word":"wanna","start":282.675,"end":282.91498,"confidence":0.9111328,"punctuated_word":"wanna","sentiment":"neutral","sentiment_score":0.02677750773727894},{"word":"kind","start":282.91498,"end":283.155,"confidence":0.9223633,"punctuated_word":"kind","sentiment":"neutral","sentiment_score":0.018514785915613174},{"word":"of","start":283.155,"end":283.315,"confidence":1.0,"punctuated_word":"of","sentiment":"neutral","sentiment_score":0.018705885857343674},{"word":"pass","start":283.315,"end":283.47498,"confidence":0.9970703,"punctuated_word":"pass","sentiment":"neutral","sentiment_score":0.03369829058647156},{"word":"that","start":283.47498,"end":283.63498,"confidence":0.8461914,"punctuated_word":"that","sentiment":"neutral","sentiment_score":0.02861514687538147},{"word":"over","start":283.63498,"end":283.875,"confidence":1.0,"punctuated_word":"over","sentiment":"neutral","sentiment_score":0.028057396411895752},{"word":"to","start":283.875,"end":284.03497,"confidence":0.9980469,"punctuated_word":"to","sentiment":"neutral","sentiment_score":0.036465540528297424},{"word":"them","start":284.03497,"end":284.115,"confidence":1.0,"punctuated_word":"them","sentiment":"neutral","sentiment_score":0.02610275149345398},{"word":"and","start":284.115,"end":284.275,"confidence":0.98828125,"punctuated_word":"and","sentiment":"neutral","sentiment_score":0.009678211063146591},{"word":"say","start":284.275,"end":284.435,"confidence":0.98706055,"punctuated_word":"say,","sentiment":"neutral","sentiment_score":0.03013153374195099},{"word":"look","start":284.435,"end":284.675,"confidence":0.7392578,"punctuated_word":"look,","sentiment":"neutral","sentiment_score":0.02129015512764454},{"word":"this","start":284.675,"end":284.835,"confidence":1.0,"punctuated_word":"this","sentiment":"neutral","sentiment_score":0.04296219348907471},{"word":"is","start":284.835,"end":284.995,"confidence":0.9970703,"punctuated_word":"is","sentiment":"neutral","sentiment_score":0.01785935088992119},{"word":"what","start":284.995,"end":285.315,"confidence":1.0,"punctuated_word":"what","sentiment":"neutral","sentiment_score":0.02209952473640442},{"word":"i","start":285.315,"end":285.395,"confidence":0.99902344,"punctuated_word":"I","sentiment":"neutral","sentiment_score":0.03512020409107208},{"word":"was","start":285.395,"end":285.63498,"confidence":1.0,"punctuated_word":"was","sentiment":"neutral","sentiment_score":0.02630298957228661},{"word":"about","start":285.63498,"end":286.03497,"confidence":1.0,"punctuated_word":"about","sentiment":"neutral","sentiment_score":0.04399855062365532},{"word":"to","start":286.03497,"end":286.115,"confidence":0.9951172,"punctuated_word":"to","sentiment":"neutral","sentiment_score":0.03581124171614647},{"word":"do","start":286.115,"end":286.275,"confidence":1.0,"punctuated_word":"do","sentiment":"neutral","sentiment_score":0.03173460811376572},{"word":"anyway","start":286.275,"end":286.775,"confidence":0.7780762,"punctuated_word":"anyway,","sentiment":"neutral","sentiment_score":0.03897518664598465},{"word":"either","start":287.98,"end":288.22,"confidence":0.984375,"punctuated_word":"Either","sentiment":"neutral","sentiment_score":0.026416903361678123},{"word":"they","start":288.22,"end":288.38,"confidence":0.9951172,"punctuated_word":"they","sentiment":"neutral","sentiment_score":0.011780045926570892},{"word":"can","start":288.38,"end":288.62,"confidence":0.99902344,"punctuated_word":"can","sentiment":"neutral","sentiment_score":0.01987403631210327},{"word":"say","start":288.62,"end":288.94,"confidence":0.9807129,"punctuated_word":"say,","sentiment":"neutral","sentiment_score":0.025229498744010925},{"word":"look","start":288.94,"end":289.1,"confidence":0.8696289,"punctuated_word":"look,","sentiment":"neutral","sentiment_score":0.022778192535042763},{"word":"keep","start":289.1,"end":289.34,"confidence":0.99902344,"punctuated_word":"keep","sentiment":"neutral","sentiment_score":0.01725481078028679},{"word":"what","start":289.34,"end":289.5,"confidence":1.0,"punctuated_word":"what","sentiment":"neutral","sentiment_score":0.030616551637649536},{"word":"you've","start":289.5,"end":289.82,"confidence":0.9975586,"punctuated_word":"you've","sentiment":"neutral","sentiment_score":0.026688918471336365},{"word":"got","start":289.82,"end":290.30002,"confidence":1.0,"punctuated_word":"got","sentiment":"neutral","sentiment_score":0.03950595483183861},{"word":"and","start":290.30002,"end":290.54,"confidence":0.9589844,"punctuated_word":"and","sentiment":"neutral","sentiment_score":0.03177659213542938},{"word":"get","start":290.54,"end":290.7,"confidence":1.0,"punctuated_word":"get","sentiment":"neutral","sentiment_score":0.03452320769429207},{"word":"it","start":290.7,"end":290.86002,"confidence":0.9921875,"punctuated_word":"it","sentiment":"neutral","sentiment_score":0.033626191318035126},{"word":"paid","start":290.86002,"end":291.18,"confidence":0.99902344,"punctuated_word":"paid","sentiment":"neutral","sentiment_score":0.046728238463401794},{"word":"out","start":291.18,"end":291.34,"confidence":1.0,"punctuated_word":"out","sentiment":"neutral","sentiment_score":0.03394841030240059},{"word":"of","start":291.34,"end":291.5,"confidence":1.0,"punctuated_word":"of","sentiment":"neutral","sentiment_score":0.038138147443532944},{"word":"the","start":291.5,"end":291.66,"confidence":0.9980469,"punctuated_word":"the","sentiment":"neutral","sentiment_score":0.035798218101263046},{"word":"sms","start":291.66,"end":292.14,"confidence":0.4638672,"punctuated_word":"SMS","sentiment":"neutral","sentiment_score":0.019056286662817},{"word":"there","start":292.14,"end":292.64,"confidence":0.2788086,"punctuated_word":"there","sentiment":"neutral","sentiment_score":0.03390034660696983},{"word":"or","start":293.26,"end":293.58002,"confidence":0.58239746,"punctuated_word":"or,","sentiment":"neutral","sentiment_score":0.03126142919063568},{"word":"yep","start":293.58002,"end":294.08002,"confidence":0.9554036,"punctuated_word":"yep,","sentiment":"neutral","sentiment_score":0.03900941088795662},{"word":"go","start":294.14,"end":294.30002,"confidence":0.99902344,"punctuated_word":"go","sentiment":"neutral","sentiment_score":0.05557313561439514},{"word":"with","start":294.30002,"end":294.54,"confidence":0.99902344,"punctuated_word":"with","sentiment":"neutral","sentiment_score":0.04071449115872383},{"word":"nios","start":294.54,"end":295.04,"confidence":0.62972003,"punctuated_word":"Nios,","sentiment":"neutral","sentiment_score":0.04867537319660187},{"word":"get","start":295.1,"end":295.26,"confidence":0.9863281,"punctuated_word":"get","sentiment":"neutral","sentiment_score":0.04644424840807915},{"word":"that","start":295.26,"end":295.42,"confidence":0.99902344,"punctuated_word":"that","sentiment":"neutral","sentiment_score":0.05786885693669319},{"word":"paid","start":295.42,"end":295.66,"confidence":0.9980469,"punctuated_word":"paid","sentiment":"neutral","sentiment_score":0.05147921293973923},{"word":"out","start":295.66,"end":295.82,"confidence":0.99902344,"punctuated_word":"out","sentiment":"neutral","sentiment_score":0.03472418710589409},{"word":"of","start":295.82,"end":295.9,"confidence":0.9980469,"punctuated_word":"of","sentiment":"neutral","sentiment_score":0.047243814915418625},{"word":"the","start":295.9,"end":296.06,"confidence":0.9980469,"punctuated_word":"the","sentiment":"neutral","sentiment_score":0.03697817772626877},{"word":"sms","start":296.06,"end":296.46,"confidence":0.99121094,"punctuated_word":"SMS","sentiment":"neutral","sentiment_score":0.010428175330162048},{"word":"there","start":296.46,"end":296.78,"confidence":0.80371094,"punctuated_word":"there","sentiment":"neutral","sentiment_score":0.06241933628916741},{"word":"or","start":296.78,"end":297.02002,"confidence":0.5019531,"punctuated_word":"or","sentiment":"neutral","sentiment_score":0.03004445508122444},{"word":"we've","start":297.02002,"end":297.26,"confidence":0.9890137,"punctuated_word":"we've","sentiment":"neutral","sentiment_score":0.05124198645353317},{"word":"got","start":297.26,"end":297.42,"confidence":0.9980469,"punctuated_word":"got","sentiment":"neutral","sentiment_score":0.049846358597278595},{"word":"a","start":297.42,"end":297.5,"confidence":0.9980469,"punctuated_word":"a","sentiment":"neutral","sentiment_score":0.04457474872469902},{"word":"third","start":297.5,"end":297.74,"confidence":0.9970703,"punctuated_word":"third","sentiment":"neutral","sentiment_score":0.03367365896701813},{"word":"option","start":297.74,"end":298.06,"confidence":0.9980469,"punctuated_word":"option","sentiment":"neutral","sentiment_score":0.03993970528244972},{"word":"for","start":298.06,"end":298.22,"confidence":0.9951172,"punctuated_word":"for","sentiment":"neutral","sentiment_score":0.06245960295200348},{"word":"you","start":298.22,"end":298.38,"confidence":0.98828125,"punctuated_word":"you","sentiment":"neutral","sentiment_score":0.02531694620847702},{"word":"that","start":298.38,"end":298.54,"confidence":0.9941406,"punctuated_word":"that","sentiment":"neutral","sentiment_score":0.06294089555740356},{"word":"we","start":298.54,"end":298.7,"confidence":0.9892578,"punctuated_word":"we","sentiment":"neutral","sentiment_score":0.03969798982143402},{"word":"think","start":298.7,"end":298.94,"confidence":0.98291016,"punctuated_word":"think","sentiment":"neutral","sentiment_score":0.05887343734502792},{"word":"is","start":298.94,"end":299.1,"confidence":0.79833984,"punctuated_word":"is","sentiment":"neutral","sentiment_score":0.05609917640686035},{"word":"more","start":299.1,"end":299.26,"confidence":1.0,"punctuated_word":"more","sentiment":"neutral","sentiment_score":0.047985173761844635},{"word":"appropriate","start":299.26,"end":299.76,"confidence":0.9980469,"punctuated_word":"appropriate.","sentiment":"neutral","sentiment_score":0.04204307496547699},{"word":"so","start":302.49503,"end":302.73502,"confidence":0.99316406,"punctuated_word":"So","sentiment":"neutral","sentiment_score":0.07238288968801498},{"word":"one","start":302.73502,"end":302.975,"confidence":0.99121094,"punctuated_word":"one","sentiment":"neutral","sentiment_score":0.043400753289461136},{"word":"of","start":302.975,"end":303.135,"confidence":0.99316406,"punctuated_word":"of","sentiment":"neutral","sentiment_score":0.06920839101076126},{"word":"the","start":303.135,"end":303.21503,"confidence":0.99121094,"punctuated_word":"the","sentiment":"neutral","sentiment_score":0.08006768673658371},{"word":"things","start":303.21503,"end":303.535,"confidence":0.9980469,"punctuated_word":"things","sentiment":"neutral","sentiment_score":0.0676639974117279},{"word":"is","start":303.535,"end":304.035,"confidence":0.99902344,"punctuated_word":"is","sentiment":"neutral","sentiment_score":0.04827438294887543},{"word":"any","start":304.49503,"end":304.815,"confidence":0.8671875,"punctuated_word":"any","sentiment":"neutral","sentiment_score":0.0823710635304451},{"word":"of","start":304.815,"end":304.89502,"confidence":1.0,"punctuated_word":"of","sentiment":"neutral","sentiment_score":0.06338481605052948},{"word":"your","start":304.89502,"end":305.21503,"confidence":1.0,"punctuated_word":"your","sentiment":"neutral","sentiment_score":0.04448958858847618},{"word":"current","start":305.21503,"end":305.695,"confidence":1.0,"punctuated_word":"current","sentiment":"neutral","sentiment_score":0.03363904356956482},{"word":"cover","start":305.695,"end":306.195,"confidence":0.97631836,"punctuated_word":"cover,","sentiment":"neutral","sentiment_score":0.08540822565555573},{"word":"it","start":306.33502,"end":306.49503,"confidence":0.9951172,"punctuated_word":"it","sentiment":"neutral","sentiment_score":0.13148461282253265},{"word":"can","start":306.49503,"end":306.815,"confidence":0.9980469,"punctuated_word":"can","sentiment":"neutral","sentiment_score":0.12652160227298737},{"word":"easily","start":306.815,"end":307.295,"confidence":0.99902344,"punctuated_word":"easily","sentiment":"neutral","sentiment_score":0.1902867704629898},{"word":"be","start":307.295,"end":307.61502,"confidence":0.9980469,"punctuated_word":"be","sentiment":"neutral","sentiment_score":0.11670321971178056},{"word":"restructured","start":307.61502,"end":308.11502,"confidence":0.99365234,"punctuated_word":"restructured","sentiment":"neutral","sentiment_score":0.12578274309635162},{"word":"to","start":308.33502,"end":308.415,"confidence":0.984375,"punctuated_word":"to","sentiment":"neutral","sentiment_score":0.11823195219039916},{"word":"be","start":308.415,"end":308.575,"confidence":0.9658203,"punctuated_word":"be","sentiment":"neutral","sentiment_score":0.10540635138750076},{"word":"owned","start":308.575,"end":308.815,"confidence":0.9941406,"punctuated_word":"owned","sentiment":"neutral","sentiment_score":0.09461550414562224},{"word":"by","start":308.815,"end":308.975,"confidence":0.99121094,"punctuated_word":"by","sentiment":"neutral","sentiment_score":0.09743838757276536},{"word":"your","start":308.975,"end":309.21503,"confidence":0.9892578,"punctuated_word":"your","sentiment":"neutral","sentiment_score":0.08072271943092346},{"word":"estimates","start":309.21503,"end":309.695,"confidence":0.80078125,"punctuated_word":"estimates","sentiment":"neutral","sentiment_score":0.07426866143941879},{"word":"there","start":309.695,"end":310.17502,"confidence":0.92700195,"punctuated_word":"there.","sentiment":"neutral","sentiment_score":0.06634756922721863},{"word":"it's","start":310.17502,"end":310.49503,"confidence":0.99902344,"punctuated_word":"It's","sentiment":"neutral","sentiment_score":0.04633781313896179},{"word":"just","start":310.49503,"end":310.73502,"confidence":0.99902344,"punctuated_word":"just","sentiment":"neutral","sentiment_score":0.05452264845371246},{"word":"a","start":310.73502,"end":310.815,"confidence":0.99902344,"punctuated_word":"a","sentiment":"neutral","sentiment_score":0.030862947925925255},{"word":"couple","start":310.815,"end":311.135,"confidence":1.0,"punctuated_word":"couple","sentiment":"neutral","sentiment_score":0.02371162734925747},{"word":"of","start":311.135,"end":311.295,"confidence":0.9980469,"punctuated_word":"of","sentiment":"neutral","sentiment_score":0.027184590697288513},{"word":"forms","start":311.295,"end":311.795,"confidence":0.98291016,"punctuated_word":"forms.","sentiment":"neutral","sentiment_score":0.025893859565258023},{"word":"cool","start":313.95,"end":314.45,"confidence":0.85791016,"punctuated_word":"Cool.","sentiment":"neutral","sentiment_score":0.30480045080184937},{"word":"yeah","start":319.4709,"end":319.71088,"confidence":0.953125,"punctuated_word":"Yeah,","sentiment":"neutral","sentiment_score":0.2900184392929077},{"word":"mate","start":319.71088,"end":319.9509,"confidence":0.982666,"punctuated_word":"mate.","sentiment":"neutral","sentiment_score":0.3181505799293518},{"word":"just","start":319.9509,"end":320.03088,"confidence":1.0,"punctuated_word":"Just","sentiment":"neutral","sentiment_score":0.26034602522850037},{"word":"give","start":320.03088,"end":320.1909,"confidence":1.0,"punctuated_word":"give","sentiment":"neutral","sentiment_score":0.24097803235054016},{"word":"us","start":320.1909,"end":320.43088,"confidence":1.0,"punctuated_word":"us","sentiment":"neutral","sentiment_score":0.27045735716819763},{"word":"a","start":320.43088,"end":320.5109,"confidence":0.9970703,"punctuated_word":"a","sentiment":"neutral","sentiment_score":0.2553097605705261},{"word":"buzz","start":320.5109,"end":320.6709,"confidence":0.9194336,"punctuated_word":"buzz.","sentiment":"neutral","sentiment_score":0.3091299533843994},{"word":"if","start":320.6709,"end":320.8309,"confidence":0.99902344,"punctuated_word":"If","sentiment":"neutral","sentiment_score":0.2892092168331146},{"word":"you","start":320.8309,"end":320.9109,"confidence":1.0,"punctuated_word":"you","sentiment":"neutral","sentiment_score":0.2500534951686859},{"word":"need","start":320.9109,"end":321.15088,"confidence":1.0,"punctuated_word":"need","sentiment":"neutral","sentiment_score":0.2407292127609253},{"word":"anything","start":321.15088,"end":321.4709,"confidence":1.0,"punctuated_word":"anything","sentiment":"neutral","sentiment_score":0.2369130253791809},{"word":"from","start":321.4709,"end":321.6309,"confidence":0.99902344,"punctuated_word":"from","sentiment":"neutral","sentiment_score":0.17678357660770416},{"word":"us","start":321.6309,"end":321.7909,"confidence":0.9926758,"punctuated_word":"us,","sentiment":"neutral","sentiment_score":0.23680414259433744},{"word":"just","start":321.7909,"end":322.03088,"confidence":0.99902344,"punctuated_word":"just","sentiment":"neutral","sentiment_score":0.2585435211658478},{"word":"let","start":322.03088,"end":322.27087,"confidence":0.9970703,"punctuated_word":"let","sentiment":"neutral","sentiment_score":0.26796838641166687},{"word":"us","start":322.27087,"end":322.3509,"confidence":0.99902344,"punctuated_word":"us","sentiment":"neutral","sentiment_score":0.23094241321086884},{"word":"know","start":322.3509,"end":322.8509,"confidence":1.0,"punctuated_word":"know.","sentiment":"neutral","sentiment_score":0.29524269700050354},{"word":"awesome","start":324.83087,"end":325.2309,"confidence":0.9970703,"punctuated_word":"Awesome.","sentiment":"positive","sentiment_score":0.9193273186683656},{"word":"have","start":325.2309,"end":325.3909,"confidence":0.99902344,"punctuated_word":"Have","sentiment":"positive","sentiment_score":0.8188235759735107},{"word":"a","start":325.3909,"end":325.4709,"confidence":0.9951172,"punctuated_word":"a","sentiment":"positive","sentiment_score":0.838862419128418},{"word":"good","start":325.4709,"end":325.6309,"confidence":0.9980469,"punctuated_word":"good","sentiment":"positive","sentiment_score":0.8414580225944519},{"word":"weekend","start":325.6309,"end":326.1109,"confidence":0.99902344,"punctuated_word":"weekend.","sentiment":"positive","sentiment_score":0.8417925834655762},{"word":"bye","start":326.1109,"end":326.6109,"confidence":0.99853516,"punctuated_word":"Bye.","sentiment":"positive","sentiment_score":0.5060755610466003}],"paragraphs":{"transcript":"\nHello? Right. Right. Right. Right.\n\nRight. Right. Right. So he was actually calling in to go through the personal statement then. Give me two seconds.\n\nThe personal statement. Alright. I'm just messaging Jack at the moment for a quick sec to see. So what I might do so what's happened is he's had a change of adviser on the hub 24. Perfect.\n\nPerfect. Perfect. Alrighty. So he just called in now? Yeah.\n\nCool. He we've got him booked in for 10:30, so it's just a touch early. And all scheduled for 10:30, not 10:15. I'll check to you. Awesome.\n\nAlright. Would you like to pass Bradley Smith over to me? Brad, good morning. It's Tommy here, mate. How are you doing?\n\nRight. Living the dream, mister Smith. How about you? Yeah. Not too bad.\n\nIt's a bit crackly, but I've got you. Can you hear me okay? That's sensational. Thank you for that. What did you do?\n\nOh, perfect. Perfect. Perfect. Mate, I just had Madison pass you over to me because you're going through the personal statement for the insurance application. Is that right?\n\nGotcha. Gotcha. Yep. Sweet. A bit of a family SMS there, kinda thing.\n\nThat's cool. Yeah. Yeah. That's fair enough. Yeah.\n\nNo. I really appreciate that. Have they have they put in an insurance strategy for the SMSF for you? Yeah. Cool.\n\nSo when you go in next week, if you wanna bring in the statement of advice that we sent through with your existing and recommended insurances, I'm sure they've already got a recommendation there for you or currently formulating one. But if you wanna kind of pass that over to them and say, look, this is what I was about to do anyway, Either they can say, look, keep what you've got and get it paid out of the SMS there or, yep, go with Nios, get that paid out of the SMS there or we've got a third option for you that we think is more appropriate. So one of the things is any of your current cover, it can easily be restructured to be owned by your estimates there. It's just a couple of forms. Cool.\n\nYeah, mate. Just give us a buzz. If you need anything from us, just let us know. Awesome. Have a good weekend.\n\nBye.","paragraphs":[{"sentences":[{"text":"Hello?","start":1.92,"end":2.42,"sentiment":"neutral","sentiment_score":0.014456676319241524},{"text":"Right.","start":18.115,"end":18.615,"sentiment":"neutral","sentiment_score":0.031053680926561356},{"text":"Right.","start":19.074999,"end":19.235,"sentiment":"neutral","sentiment_score":0.02879397384822369},{"text":"Right.","start":19.235,"end":19.395,"sentiment":"neutral","sentiment_score":0.03120653890073299},{"text":"Right.","start":19.395,"end":19.555,"sentiment":"neutral","sentiment_score":0.0353885143995285}],"sentiment":"neutral","sentiment_score":0.02817987687885761,"num_words":5,"start":1.92,"end":19.555},{"sentences":[{"text":"Right.","start":19.555,"end":19.795,"sentiment":"neutral","sentiment_score":0.0398225337266922},{"text":"Right.","start":19.795,"end":19.875,"sentiment":"neutral","sentiment_score":0.03650413081049919},{"text":"Right.","start":19.875,"end":20.035,"sentiment":"neutral","sentiment_score":0.027300629764795303},{"text":"So he was actually calling in to go through the personal statement then.","start":20.035,"end":23.575,"sentiment":"neutral","sentiment_score":0.014957264997065067},{"text":"Give me two seconds.","start":27.329998,"end":28.869999,"sentiment":"neutral","sentiment_score":0.022817719727754593}],"sentiment":"neutral","sentiment_score":0.019467130908742546,"num_words":20,"start":19.555,"end":28.869999},{"sentences":[{"text":"The personal statement.","start":36.37,"end":38.469997,"sentiment":"neutral","sentiment_score":0.017461163302262623},{"text":"Alright.","start":45.335,"end":45.835,"sentiment":"neutral","sentiment_score":0.031124114990234375},{"text":"I'm just messaging Jack at the moment for a quick sec to see.","start":45.975,"end":49.274998,"sentiment":"neutral","sentiment_score":0.024267498976909198},{"text":"So what I might do so what's happened is he's had a change of adviser on the hub 24.","start":54.12,"end":60.22,"sentiment":"neutral","sentiment_score":0.005161567346045845},{"text":"Perfect.","start":63.48,"end":63.88,"sentiment":"positive","sentiment_score":0.42701220512390137}],"sentiment":"neutral","sentiment_score":0.02497478584582741,"num_words":37,"start":36.37,"end":63.88},{"sentences":[{"text":"Perfect.","start":63.88,"end":64.2,"sentiment":"positive","sentiment_score":0.441681832075119},{"text":"Perfect.","start":64.2,"end":64.7,"sentiment":"positive","sentiment_score":0.3864653706550598},{"text":"Alrighty.","start":68.415,"end":68.915,"sentiment":"neutral","sentiment_score":0.1856185495853424},{"text":"So he just called in now?","start":71.935005,"end":73.555,"sentiment":"neutral","sentiment_score":0.05088198930025101},{"text":"Yeah.","start":84.91,"end":85.23,"sentiment":"neutral","sentiment_score":0.13729499280452728}],"sentiment":"neutral","sentiment_score":0.14563526809215546,"num_words":10,"start":63.88,"end":85.23},{"sentences":[{"text":"Cool.","start":85.23,"end":85.55,"sentiment":"neutral","sentiment_score":0.26243630051612854},{"text":"He we've got him booked in for 10:30, so it's just a touch early.","start":85.55,"end":89.810005,"sentiment":"neutral","sentiment_score":0.1460361299770219},{"text":"And all scheduled for 10:30, not 10:15.","start":92.765,"end":98.145004,"sentiment":"neutral","sentiment_score":0.04971917612212045},{"text":"I'll check to you.","start":98.445,"end":99.985,"sentiment":"neutral","sentiment_score":0.12424476630985737},{"text":"Awesome.","start":106.22,"end":106.7,"sentiment":"positive","sentiment_score":0.49917519092559814}],"sentiment":"neutral","sentiment_score":0.13522705960052986,"num_words":27,"start":85.23,"end":106.7},{"sentences":[{"text":"Alright.","start":106.7,"end":107.2,"sentiment":"neutral","sentiment_score":0.2419762909412384},{"text":"Would you like to pass Bradley Smith over to me?","start":108.78,"end":112.24,"sentiment":"neutral","sentiment_score":0.17395834475755692},{"text":"Brad, good morning.","start":121.33501,"end":122.055,"sentiment":"positive","sentiment_score":0.4561187227567037},{"text":"It's Tommy here, mate.","start":122.055,"end":123.01501,"sentiment":"positive","sentiment_score":0.42978300899267197},{"text":"How are you doing?","start":123.01501,"end":123.83501,"sentiment":"positive","sentiment_score":0.42296841740608215}],"sentiment":"neutral","sentiment_score":0.3073146187446334,"num_words":22,"start":106.7,"end":123.83501},{"sentences":[{"text":"Right.","start":128.71,"end":128.87001,"sentiment":"neutral","sentiment_score":0.3228895962238312},{"text":"Living the dream, mister Smith.","start":128.87001,"end":130.07,"sentiment":"positive","sentiment_score":0.4983906030654907},{"text":"How about you?","start":130.07,"end":130.63,"sentiment":"positive","sentiment_score":0.3563720683256785},{"text":"Yeah.","start":130.63,"end":130.87001,"sentiment":"neutral","sentiment_score":0.11816269904375076},{"text":"Not too bad.","start":130.87001,"end":131.51001,"sentiment":"neutral","sentiment_score":0.025027424097061157}],"sentiment":"neutral","sentiment_score":0.31363106060486573,"num_words":13,"start":128.71,"end":131.51001},{"sentences":[{"text":"It's a bit crackly, but I've got you.","start":131.51001,"end":133.35,"sentiment":"neutral","sentiment_score":-0.15702025266364217},{"text":"Can you hear me okay?","start":133.35,"end":134.57,"sentiment":"neutral","sentiment_score":-0.006737632304430008},{"text":"That's sensational.","start":142.485,"end":143.785,"sentiment":"positive","sentiment_score":0.5967095196247101},{"text":"Thank you for that.","start":144.005,"end":144.645,"sentiment":"positive","sentiment_score":0.7065654247999191},{"text":"What did you do?","start":144.645,"end":145.545,"sentiment":"neutral","sentiment_score":0.19297730177640915}],"sentiment":"neutral","sentiment_score":0.15224955490101938,"num_words":23,"start":131.51001,"end":145.545},{"sentences":[{"text":"Oh, perfect.","start":148.645,"end":149.365,"sentiment":"neutral","sentiment_score":0.21611028909683228},{"text":"Perfect.","start":149.365,"end":149.685,"sentiment":"positive","sentiment_score":0.49894464015960693},{"text":"Perfect.","start":149.685,"end":150.085,"sentiment":"positive","sentiment_score":0.5058479905128479},{"text":"Mate, I just had Madison pass you over to me because you're going through the personal statement for the insurance application.","start":150.085,"end":155.90668,"sentiment":"neutral","sentiment_score":0.11584259392250151},{"text":"Is that right?","start":155.90668,"end":157.34,"sentiment":"neutral","sentiment_score":0.07991483559211095}],"sentiment":"neutral","sentiment_score":0.1467661495719637,"num_words":28,"start":148.645,"end":157.34},{"sentences":[{"text":"Gotcha.","start":174.135,"end":174.615,"sentiment":"neutral","sentiment_score":0.2141249179840088},{"text":"Gotcha.","start":174.615,"end":175.115,"sentiment":"neutral","sentiment_score":0.19188657402992249},{"text":"Yep.","start":175.735,"end":176.235,"sentiment":"neutral","sentiment_score":0.17942100763320923},{"text":"Sweet.","start":188.23,"end":188.43,"sentiment":"neutral","sentiment_score":0.32690006494522095},{"text":"A bit of a family SMS there, kinda thing.","start":188.43,"end":190.89,"sentiment":"neutral","sentiment_score":0.17650903595818412}],"sentiment":"neutral","sentiment_score":0.1923779914012322,"num_words":13,"start":174.135,"end":190.89},{"sentences":[{"text":"That's cool.","start":193.205,"end":193.94499,"sentiment":"neutral","sentiment_score":0.2794650048017502},{"text":"Yeah.","start":204.81999,"end":205.31999,"sentiment":"neutral","sentiment_score":0.03806230425834656},{"text":"Yeah.","start":221.785,"end":222.105,"sentiment":"neutral","sentiment_score":-0.012506430968642237},{"text":"That's fair enough.","start":222.105,"end":223.165,"sentiment":"neutral","sentiment_score":0.017810966353863478},{"text":"Yeah.","start":237.36,"end":237.6,"sentiment":"neutral","sentiment_score":0.04813344031572342}],"sentiment":"neutral","sentiment_score":0.08575652778381482,"num_words":8,"start":193.205,"end":237.6},{"sentences":[{"text":"No.","start":237.6,"end":237.84,"sentiment":"neutral","sentiment_score":-0.0506167858839035},{"text":"I really appreciate that.","start":237.84,"end":239.12,"sentiment":"neutral","sentiment_score":0.1912025478668511},{"text":"Have they have they put in an insurance strategy for the SMSF for you?","start":239.12,"end":244.5,"sentiment":"neutral","sentiment_score":0.0030312263406813145},{"text":"Yeah.","start":264.52,"end":264.92,"sentiment":"neutral","sentiment_score":0.130820170044899},{"text":"Cool.","start":264.92,"end":265.42,"sentiment":"neutral","sentiment_score":0.2609907388687134}],"sentiment":"neutral","sentiment_score":0.05468768967936436,"num_words":21,"start":237.6,"end":265.42},{"sentences":[{"text":"So when you go in next week, if you wanna bring in the statement of advice that we sent through with your existing and recommended insurances, I'm sure they've already got a recommendation there for you or currently formulating one.","start":265.64,"end":282.19498,"sentiment":"neutral","sentiment_score":0.10444855717942118},{"text":"But if you wanna kind of pass that over to them and say, look, this is what I was about to do anyway, Either they can say, look, keep what you've got and get it paid out of the SMS there or, yep, go with Nios, get that paid out of the SMS there or we've got a third option for you that we think is more appropriate.","start":282.19498,"end":299.76,"sentiment":"neutral","sentiment_score":0.03467077235965168},{"text":"So one of the things is any of your current cover, it can easily be restructured to be owned by your estimates there.","start":302.49503,"end":310.17502,"sentiment":"neutral","sentiment_score":0.08774351879306462},{"text":"It's just a couple of forms.","start":310.17502,"end":311.795,"sentiment":"neutral","sentiment_score":0.03475224785506725},{"text":"Cool.","start":313.95,"end":314.45,"sentiment":"neutral","sentiment_score":0.30480045080184937}],"sentiment":"neutral","sentiment_score":0.06570267882468044,"num_words":138,"start":265.64,"end":314.45},{"sentences":[{"text":"Yeah, mate.","start":319.4709,"end":319.9509,"sentiment":"neutral","sentiment_score":0.30408450961112976},{"text":"Just give us a buzz.","start":319.9509,"end":320.6709,"sentiment":"neutral","sentiment_score":0.2672442257404327},{"text":"If you need anything from us, just let us know.","start":320.6709,"end":322.8509,"sentiment":"neutral","sentiment_score":0.24831896871328354},{"text":"Awesome.","start":324.83087,"end":325.2309,"sentiment":"positive","sentiment_score":0.9193273186683656},{"text":"Have a good weekend.","start":325.2309,"end":326.1109,"sentiment":"positive","sentiment_score":0.8352341502904892}],"sentiment":"positive","sentiment_score":0.3949019888585264,"num_words":22,"start":319.4709,"end":326.1109},{"sentences":[{"text":"Bye.","start":326.1109,"end":326.6109,"sentiment":"positive","sentiment_score":0.5060755610466003}],"sentiment":"positive","sentiment_score":0.5060755610466003,"num_words":1,"start":326.1109,"end":326.6109}]}}]},{"alternatives":[{"transcript":"Hi, Tommy. I've got Bradley Smith on the phone. He has the personal statement booked with Jack this morning, and so he's calling back to speak to Jack, but this is the one that had the change of adviser go on his account. Yeah. Yep. Yeah. No. You're open. Yeah. He's just called in, I assume. Although, I don't think he's returning Jack's call. But, yeah, he called in to complete his personal statement. Yeah. Yes. I would love to pass Bradley Smith over to you. You've got him in three, two, one. Can I hear it? Is that better? No. I'm in the car. It's alright. I just Yeah. Well, it's because we've got a meeting. I've just I've come out of I've just had a positive meeting with my parents' firm, local guys, and and I've decided that I'm gonna switch over, and we're gonna run-in a plan where we're going to have a combined super fund, and we're gonna buy a investment property together. Yeah. Yeah. So I have to well, look. I just thought it's probably not necessary to run through anything more just yet, seeing that, you know, they've got their advice for me. But I think personally and also for the family, it's it's it's sounds like a better structure for us for the time being. So I just didn't know if it was yeah. It's probably not necessary to run through the insurance stuff. You know, don't wanna waste your time going through all that. I need to change it next week. You know what I mean? No. I haven't done anything in particular yet. Just signed some forms, but we've been, you know, we've been explained what's gonna happen. I gotta go in next week, and they're gonna have some documents ready for me to sign, like changes changeovers and stuff. So Yeah. Yeah. Yeah. Yep. Okay. Cool. Alright, man. Yeah. Well yes. Okay. Cool. Cool. Yeah, man. Cool. Well, thanks for everything. I'll let you know how I got you next week. Cheers, man. Bye. You too. Bye.","confidence":0.99609375,"words":[{"word":"hi","start":3.12,"end":3.4399998,"confidence":0.94384766,"punctuated_word":"Hi,","sentiment":"neutral","sentiment_score":0.04126814007759094},{"word":"tommy","start":3.4399998,"end":3.9199998,"confidence":0.97094727,"punctuated_word":"Tommy.","sentiment":"neutral","sentiment_score":0.03843595087528229},{"word":"i've","start":3.9199998,"end":4.08,"confidence":1.0,"punctuated_word":"I've","sentiment":"neutral","sentiment_score":0.033532336354255676},{"word":"got","start":4.08,"end":4.3199997,"confidence":1.0,"punctuated_word":"got","sentiment":"neutral","sentiment_score":0.054789938032627106},{"word":"bradley","start":4.3199997,"end":4.8199997,"confidence":0.9902344,"punctuated_word":"Bradley","sentiment":"neutral","sentiment_score":0.04027013480663299},{"word":"smith","start":4.88,"end":5.3599997,"confidence":0.9980469,"punctuated_word":"Smith","sentiment":"neutral","sentiment_score":0.04087014123797417},{"word":"on","start":5.3599997,"end":5.52,"confidence":1.0,"punctuated_word":"on","sentiment":"neutral","sentiment_score":0.044549401849508286},{"word":"the","start":5.52,"end":5.68,"confidence":0.9980469,"punctuated_word":"the","sentiment":"neutral","sentiment_score":0.04563465714454651},{"word":"phone","start":5.68,"end":6.16,"confidence":0.9995117,"punctuated_word":"phone.","sentiment":"neutral","sentiment_score":0.0377381406724453},{"word":"he","start":6.16,"end":6.48,"confidence":1.0,"punctuated_word":"He","sentiment":"neutral","sentiment_score":0.03605445474386215},{"word":"has","start":6.48,"end":6.98,"confidence":1.0,"punctuated_word":"has","sentiment":"neutral","sentiment_score":0.031896770000457764},{"word":"the","start":8.0,"end":8.24,"confidence":0.7783203,"punctuated_word":"the","sentiment":"neutral","sentiment_score":0.03857085853815079},{"word":"personal","start":8.24,"end":8.639999,"confidence":0.99902344,"punctuated_word":"personal","sentiment":"neutral","sentiment_score":0.03798404335975647},{"word":"statement","start":8.639999,"end":9.139999,"confidence":0.99902344,"punctuated_word":"statement","sentiment":"neutral","sentiment_score":0.043257780373096466},{"word":"booked","start":9.2,"end":9.44,"confidence":0.9243164,"punctuated_word":"booked","sentiment":"neutral","sentiment_score":0.04658954590559006},{"word":"with","start":9.44,"end":9.679999,"confidence":1.0,"punctuated_word":"with","sentiment":"neutral","sentiment_score":0.0431380495429039},{"word":"jack","start":9.679999,"end":10.0,"confidence":0.9970703,"punctuated_word":"Jack","sentiment":"neutral","sentiment_score":0.027608735486865044},{"word":"this","start":10.0,"end":10.24,"confidence":1.0,"punctuated_word":"this","sentiment":"neutral","sentiment_score":0.04583972692489624},{"word":"morning","start":10.24,"end":10.559999,"confidence":0.8029785,"punctuated_word":"morning,","sentiment":"neutral","sentiment_score":0.041388094425201416},{"word":"and","start":10.559999,"end":10.719999,"confidence":1.0,"punctuated_word":"and","sentiment":"neutral","sentiment_score":0.01992671564221382},{"word":"so","start":10.719999,"end":10.88,"confidence":0.9970703,"punctuated_word":"so","sentiment":"neutral","sentiment_score":0.023815229535102844},{"word":"he's","start":10.88,"end":11.12,"confidence":0.8203125,"punctuated_word":"he's","sentiment":"neutral","sentiment_score":0.022957779467105865},{"word":"calling","start":11.12,"end":11.36,"confidence":0.9980469,"punctuated_word":"calling","sentiment":"neutral","sentiment_score":0.018850553780794144},{"word":"back","start":11.36,"end":11.5199995,"confidence":1.0,"punctuated_word":"back","sentiment":"neutral","sentiment_score":0.027224959805607796},{"word":"to","start":11.5199995,"end":11.679999,"confidence":0.99902344,"punctuated_word":"to","sentiment":"neutral","sentiment_score":0.025400672107934952},{"word":"speak","start":11.679999,"end":11.92,"confidence":1.0,"punctuated_word":"speak","sentiment":"neutral","sentiment_score":0.029429174959659576},{"word":"to","start":11.92,"end":12.0,"confidence":0.9980469,"punctuated_word":"to","sentiment":"neutral","sentiment_score":0.019695622846484184},{"word":"jack","start":12.0,"end":12.24,"confidence":0.80200195,"punctuated_word":"Jack,","sentiment":"neutral","sentiment_score":0.009862135164439678},{"word":"but","start":12.24,"end":12.4,"confidence":0.9970703,"punctuated_word":"but","sentiment":"neutral","sentiment_score":0.006719192489981651},{"word":"this","start":12.4,"end":12.559999,"confidence":0.99902344,"punctuated_word":"this","sentiment":"neutral","sentiment_score":-0.01951407641172409},{"word":"is","start":12.559999,"end":12.719999,"confidence":0.9980469,"punctuated_word":"is","sentiment":"neutral","sentiment_score":-0.022378597408533096},{"word":"the","start":12.719999,"end":12.88,"confidence":0.9941406,"punctuated_word":"the","sentiment":"neutral","sentiment_score":-0.01831950433552265},{"word":"one","start":12.88,"end":13.04,"confidence":0.9941406,"punctuated_word":"one","sentiment":"neutral","sentiment_score":-0.006573116406798363},{"word":"that","start":13.04,"end":13.2,"confidence":0.92578125,"punctuated_word":"that","sentiment":"neutral","sentiment_score":-0.012986350804567335},{"word":"had","start":13.2,"end":13.5199995,"confidence":0.79052734,"punctuated_word":"had","sentiment":"neutral","sentiment_score":-0.007929215207695961},{"word":"the","start":13.5199995,"end":13.995,"confidence":0.9873047,"punctuated_word":"the","sentiment":"neutral","sentiment_score":-0.0030208006501197815},{"word":"change","start":14.075,"end":14.3949995,"confidence":0.9980469,"punctuated_word":"change","sentiment":"neutral","sentiment_score":0.0010263342410326004},{"word":"of","start":14.3949995,"end":14.474999,"confidence":0.9716797,"punctuated_word":"of","sentiment":"neutral","sentiment_score":0.002279438078403473},{"word":"adviser","start":14.474999,"end":14.955,"confidence":0.8676758,"punctuated_word":"adviser","sentiment":"neutral","sentiment_score":-0.003970220685005188},{"word":"go","start":14.955,"end":15.195,"confidence":0.55810547,"punctuated_word":"go","sentiment":"neutral","sentiment_score":0.006821759045124054},{"word":"on","start":15.195,"end":15.434999,"confidence":0.9506836,"punctuated_word":"on","sentiment":"neutral","sentiment_score":0.013547560200095177},{"word":"his","start":15.434999,"end":15.675,"confidence":0.75341797,"punctuated_word":"his","sentiment":"neutral","sentiment_score":0.007566779851913452},{"word":"account","start":15.675,"end":16.175,"confidence":0.9206543,"punctuated_word":"account.","sentiment":"neutral","sentiment_score":0.0003505973145365715},{"word":"yeah","start":23.994999,"end":24.494999,"confidence":0.97021484,"punctuated_word":"Yeah.","sentiment":"neutral","sentiment_score":0.03636324405670166},{"word":"yep","start":24.795,"end":25.295,"confidence":0.9914551,"punctuated_word":"Yep.","sentiment":"neutral","sentiment_score":0.03213873505592346},{"word":"yeah","start":49.145,"end":49.385002,"confidence":0.80737305,"punctuated_word":"Yeah.","sentiment":"neutral","sentiment_score":0.003497880883514881},{"word":"no","start":49.385002,"end":49.545002,"confidence":0.81689453,"punctuated_word":"No.","sentiment":"neutral","sentiment_score":-0.06324487179517746},{"word":"you're","start":49.545002,"end":49.785,"confidence":0.9926758,"punctuated_word":"You're","sentiment":"neutral","sentiment_score":-0.021158745512366295},{"word":"open","start":49.785,"end":50.285,"confidence":0.9748535,"punctuated_word":"open.","sentiment":"neutral","sentiment_score":-0.06755352765321732},{"word":"yeah","start":74.435,"end":74.675,"confidence":0.7805176,"punctuated_word":"Yeah.","sentiment":"neutral","sentiment_score":0.029262423515319824},{"word":"he's","start":74.675,"end":74.915,"confidence":0.90063477,"punctuated_word":"He's","sentiment":"neutral","sentiment_score":0.022223759442567825},{"word":"just","start":74.915,"end":75.075,"confidence":0.99902344,"punctuated_word":"just","sentiment":"neutral","sentiment_score":0.02071167342364788},{"word":"called","start":75.075,"end":75.315,"confidence":0.85546875,"punctuated_word":"called","sentiment":"neutral","sentiment_score":0.022000977769494057},{"word":"in","start":75.315,"end":75.555,"confidence":0.96899414,"punctuated_word":"in,","sentiment":"neutral","sentiment_score":0.040537986904382706},{"word":"i","start":75.555,"end":75.715,"confidence":1.0,"punctuated_word":"I","sentiment":"neutral","sentiment_score":0.040959082543849945},{"word":"assume","start":75.715,"end":76.215,"confidence":0.98706055,"punctuated_word":"assume.","sentiment":"neutral","sentiment_score":0.03762735053896904},{"word":"although","start":77.88,"end":78.38,"confidence":0.8498535,"punctuated_word":"Although,","sentiment":"neutral","sentiment_score":-0.009953217580914496},{"word":"i","start":78.84,"end":79.0,"confidence":1.0,"punctuated_word":"I","sentiment":"neutral","sentiment_score":-0.02763580158352852},{"word":"don't","start":79.0,"end":79.159996,"confidence":1.0,"punctuated_word":"don't","sentiment":"neutral","sentiment_score":-0.029676619917154312},{"word":"think","start":79.159996,"end":79.4,"confidence":1.0,"punctuated_word":"think","sentiment":"neutral","sentiment_score":-0.04570888355374336},{"word":"he's","start":79.4,"end":79.64,"confidence":0.9995117,"punctuated_word":"he's","sentiment":"neutral","sentiment_score":-0.007220705971121788},{"word":"returning","start":79.64,"end":80.14,"confidence":1.0,"punctuated_word":"returning","sentiment":"neutral","sentiment_score":0.0060852281749248505},{"word":"jack's","start":80.2,"end":80.6,"confidence":0.9916992,"punctuated_word":"Jack's","sentiment":"neutral","sentiment_score":0.017989326268434525},{"word":"call","start":80.6,"end":80.92,"confidence":0.6953125,"punctuated_word":"call.","sentiment":"neutral","sentiment_score":0.023546116426587105},{"word":"but","start":80.92,"end":81.08,"confidence":0.96118164,"punctuated_word":"But,","sentiment":"neutral","sentiment_score":0.024501729756593704},{"word":"yeah","start":81.08,"end":81.32,"confidence":0.9951172,"punctuated_word":"yeah,","sentiment":"neutral","sentiment_score":0.0297185480594635},{"word":"he","start":81.32,"end":81.56,"confidence":1.0,"punctuated_word":"he","sentiment":"neutral","sentiment_score":0.04205721616744995},{"word":"called","start":81.56,"end":81.799995,"confidence":1.0,"punctuated_word":"called","sentiment":"neutral","sentiment_score":0.031335681676864624},{"word":"in","start":81.799995,"end":82.04,"confidence":0.99902344,"punctuated_word":"in","sentiment":"neutral","sentiment_score":0.03528594970703125},{"word":"to","start":82.04,"end":82.2,"confidence":0.64404297,"punctuated_word":"to","sentiment":"neutral","sentiment_score":0.05126502364873886},{"word":"complete","start":82.2,"end":82.52,"confidence":0.99902344,"punctuated_word":"complete","sentiment":"neutral","sentiment_score":0.06006724759936333},{"word":"his","start":82.52,"end":82.759995,"confidence":0.9941406,"punctuated_word":"his","sentiment":"neutral","sentiment_score":0.07066525518894196},{"word":"personal","start":82.759995,"end":83.08,"confidence":1.0,"punctuated_word":"personal","sentiment":"neutral","sentiment_score":0.05159629508852959},{"word":"statement","start":83.08,"end":83.56,"confidence":0.97680664,"punctuated_word":"statement.","sentiment":"neutral","sentiment_score":0.06143144518136978},{"word":"yeah","start":83.56,"end":84.06,"confidence":0.93310547,"punctuated_word":"Yeah.","sentiment":"neutral","sentiment_score":0.07052204012870789},{"word":"yes","start":90.615,"end":91.115,"confidence":0.76000977,"punctuated_word":"Yes.","sentiment":"neutral","sentiment_score":0.08050927519798279},{"word":"i","start":112.71,"end":113.03,"confidence":0.99121094,"punctuated_word":"I","sentiment":"positive","sentiment_score":0.5515722036361694},{"word":"would","start":113.03,"end":113.27,"confidence":1.0,"punctuated_word":"would","sentiment":"positive","sentiment_score":0.6099892854690552},{"word":"love","start":113.27,"end":113.509995,"confidence":1.0,"punctuated_word":"love","sentiment":"positive","sentiment_score":0.6448954343795776},{"word":"to","start":113.509995,"end":113.67,"confidence":1.0,"punctuated_word":"to","sentiment":"positive","sentiment_score":0.4242776930332184},{"word":"pass","start":113.67,"end":113.99,"confidence":0.9980469,"punctuated_word":"pass","sentiment":"positive","sentiment_score":0.6493938565254211},{"word":"bradley","start":113.99,"end":114.39,"confidence":0.99902344,"punctuated_word":"Bradley","sentiment":"positive","sentiment_score":0.5101103186607361},{"word":"smith","start":114.39,"end":114.71,"confidence":0.99902344,"punctuated_word":"Smith","sentiment":"positive","sentiment_score":0.5713019371032715},{"word":"over","start":114.71,"end":114.95,"confidence":0.9980469,"punctuated_word":"over","sentiment":"positive","sentiment_score":0.6948373913764954},{"word":"to","start":114.95,"end":115.11,"confidence":0.9716797,"punctuated_word":"to","sentiment":"positive","sentiment_score":0.7324268221855164},{"word":"you","start":115.11,"end":115.61,"confidence":0.9338379,"punctuated_word":"you.","sentiment":"positive","sentiment_score":0.5924077033996582},{"word":"you've","start":115.715004,"end":116.035,"confidence":1.0,"punctuated_word":"You've","sentiment":"neutral","sentiment_score":0.32762616872787476},{"word":"got","start":116.035,"end":116.115005,"confidence":1.0,"punctuated_word":"got","sentiment":"neutral","sentiment_score":0.3258811831474304},{"word":"him","start":116.115005,"end":116.595,"confidence":1.0,"punctuated_word":"him","sentiment":"neutral","sentiment_score":0.3218446969985962},{"word":"in","start":116.595,"end":117.075005,"confidence":1.0,"punctuated_word":"in","sentiment":"positive","sentiment_score":0.3750462234020233},{"word":"three","start":117.075005,"end":117.575005,"confidence":0.88623047,"punctuated_word":"three,","sentiment":"positive","sentiment_score":0.3521695137023926},{"word":"two","start":117.635,"end":118.115005,"confidence":0.9946289,"punctuated_word":"two,","sentiment":"positive","sentiment_score":0.3707723617553711},{"word":"one","start":118.115005,"end":118.615005,"confidence":0.99560547,"punctuated_word":"one.","sentiment":"positive","sentiment_score":0.4327942132949829},{"word":"can","start":126.435005,"end":126.675,"confidence":0.74560547,"punctuated_word":"Can","sentiment":"neutral","sentiment_score":0.1425849199295044},{"word":"i","start":126.675,"end":126.755005,"confidence":0.97265625,"punctuated_word":"I","sentiment":"neutral","sentiment_score":0.1199052482843399},{"word":"hear","start":126.755005,"end":126.995,"confidence":0.51416016,"punctuated_word":"hear","sentiment":"neutral","sentiment_score":0.22076764702796936},{"word":"it","start":126.995,"end":127.495,"confidence":0.6636963,"punctuated_word":"it?","sentiment":"neutral","sentiment_score":0.2355760931968689},{"word":"is","start":140.695,"end":140.85501,"confidence":0.95947266,"punctuated_word":"Is","sentiment":"neutral","sentiment_score":-0.010479887947440147},{"word":"that","start":140.85501,"end":141.015,"confidence":0.99902344,"punctuated_word":"that","sentiment":"neutral","sentiment_score":0.013801135122776031},{"word":"better","start":141.015,"end":141.515,"confidence":0.99902344,"punctuated_word":"better?","sentiment":"neutral","sentiment_score":0.03746066242456436},{"word":"no","start":146.615,"end":146.85501,"confidence":0.88671875,"punctuated_word":"No.","sentiment":"neutral","sentiment_score":-0.05164621025323868},{"word":"i'm","start":146.85501,"end":147.35501,"confidence":0.9375,"punctuated_word":"I'm","sentiment":"neutral","sentiment_score":-0.014462894760072231},{"word":"in","start":147.65501,"end":148.15501,"confidence":1.0,"punctuated_word":"in","sentiment":"neutral","sentiment_score":-0.002193871885538101},{"word":"the","start":148.45502,"end":148.95502,"confidence":0.97998047,"punctuated_word":"the","sentiment":"neutral","sentiment_score":-0.02192528173327446},{"word":"car","start":149.255,"end":149.755,"confidence":0.9836426,"punctuated_word":"car.","sentiment":"neutral","sentiment_score":0.13979440927505493},{"word":"it's","start":150.05501,"end":150.295,"confidence":0.6234131,"punctuated_word":"It's","sentiment":"neutral","sentiment_score":0.23363368213176727},{"word":"alright","start":150.295,"end":150.455,"confidence":0.6022339,"punctuated_word":"alright.","sentiment":"neutral","sentiment_score":0.14927911758422852},{"word":"i","start":150.455,"end":150.615,"confidence":0.87597656,"punctuated_word":"I","sentiment":"neutral","sentiment_score":0.08281001448631287},{"word":"just","start":150.615,"end":151.115,"confidence":0.9604492,"punctuated_word":"just","sentiment":"neutral","sentiment_score":0.13230089843273163},{"word":"yeah","start":159.87,"end":160.27,"confidence":0.9941406,"punctuated_word":"Yeah.","sentiment":"neutral","sentiment_score":0.08876539766788483},{"word":"well","start":160.27,"end":160.51,"confidence":0.99609375,"punctuated_word":"Well,","sentiment":"neutral","sentiment_score":0.11280426383018494},{"word":"it's","start":160.51,"end":160.75,"confidence":0.9995117,"punctuated_word":"it's","sentiment":"neutral","sentiment_score":0.11579149216413498},{"word":"because","start":160.75,"end":161.06999,"confidence":0.99902344,"punctuated_word":"because","sentiment":"neutral","sentiment_score":0.14315325021743774},{"word":"we've","start":161.06999,"end":161.23,"confidence":0.7727051,"punctuated_word":"we've","sentiment":"neutral","sentiment_score":0.1709739863872528},{"word":"got","start":161.23,"end":161.39,"confidence":0.9980469,"punctuated_word":"got","sentiment":"neutral","sentiment_score":0.20038680732250216},{"word":"a","start":161.39,"end":161.47,"confidence":1.0,"punctuated_word":"a","sentiment":"neutral","sentiment_score":0.1675790250301361},{"word":"meeting","start":161.47,"end":161.97,"confidence":0.9980469,"punctuated_word":"meeting.","sentiment":"neutral","sentiment_score":0.17307765781879425},{"word":"i've","start":162.67,"end":162.99,"confidence":0.98535156,"punctuated_word":"I've","sentiment":"neutral","sentiment_score":0.2011251449584961},{"word":"just","start":162.99,"end":163.49,"confidence":1.0,"punctuated_word":"just","sentiment":"neutral","sentiment_score":0.2261166870594025},{"word":"i've","start":163.79,"end":164.11,"confidence":0.9975586,"punctuated_word":"I've","sentiment":"neutral","sentiment_score":0.21020111441612244},{"word":"come","start":164.11,"end":164.35,"confidence":1.0,"punctuated_word":"come","sentiment":"neutral","sentiment_score":0.2736215889453888},{"word":"out","start":164.35,"end":164.59,"confidence":1.0,"punctuated_word":"out","sentiment":"neutral","sentiment_score":0.2436348497867584},{"word":"of","start":164.59,"end":164.75,"confidence":0.99902344,"punctuated_word":"of","sentiment":"neutral","sentiment_score":0.2095853090286255},{"word":"i've","start":166.325,"end":166.64499,"confidence":0.9975586,"punctuated_word":"I've","sentiment":"neutral","sentiment_score":0.2478229254484177},{"word":"just","start":166.64499,"end":166.72499,"confidence":1.0,"punctuated_word":"just","sentiment":"neutral","sentiment_score":0.2852555513381958},{"word":"had","start":166.72499,"end":167.205,"confidence":1.0,"punctuated_word":"had","sentiment":"positive","sentiment_score":0.3448333144187927},{"word":"a","start":167.205,"end":167.36499,"confidence":0.99902344,"punctuated_word":"a","sentiment":"neutral","sentiment_score":0.32119637727737427},{"word":"positive","start":167.36499,"end":167.86499,"confidence":1.0,"punctuated_word":"positive","sentiment":"positive","sentiment_score":0.3853456676006317},{"word":"meeting","start":168.165,"end":168.665,"confidence":1.0,"punctuated_word":"meeting","sentiment":"positive","sentiment_score":0.4119659066200256},{"word":"with","start":168.885,"end":169.385,"confidence":1.0,"punctuated_word":"with","sentiment":"neutral","sentiment_score":0.3230210840702057},{"word":"my","start":170.64499,"end":171.045,"confidence":1.0,"punctuated_word":"my","sentiment":"neutral","sentiment_score":0.2905019521713257},{"word":"parents'","start":171.045,"end":171.545,"confidence":0.6845703,"punctuated_word":"parents'","sentiment":"neutral","sentiment_score":0.28522831201553345},{"word":"firm","start":172.325,"end":172.825,"confidence":0.9602051,"punctuated_word":"firm,","sentiment":"neutral","sentiment_score":0.2545100748538971},{"word":"local","start":173.685,"end":174.185,"confidence":0.5185547,"punctuated_word":"local","sentiment":"neutral","sentiment_score":0.23744796216487885},{"word":"guys","start":174.245,"end":174.745,"confidence":0.77612305,"punctuated_word":"guys,","sentiment":"neutral","sentiment_score":0.1882818043231964},{"word":"and","start":174.965,"end":175.28499,"confidence":1.0,"punctuated_word":"and","sentiment":"neutral","sentiment_score":0.16018915176391602},{"word":"and","start":175.28499,"end":175.525,"confidence":0.9951172,"punctuated_word":"and","sentiment":"neutral","sentiment_score":0.14971348643302915},{"word":"i've","start":175.525,"end":175.685,"confidence":0.9995117,"punctuated_word":"I've","sentiment":"neutral","sentiment_score":0.17736336588859558},{"word":"decided","start":175.685,"end":176.185,"confidence":1.0,"punctuated_word":"decided","sentiment":"neutral","sentiment_score":0.18126928806304932},{"word":"that","start":176.885,"end":177.045,"confidence":0.99902344,"punctuated_word":"that","sentiment":"neutral","sentiment_score":0.1806056648492813},{"word":"i'm","start":177.045,"end":177.205,"confidence":1.0,"punctuated_word":"I'm","sentiment":"neutral","sentiment_score":0.1468437910079956},{"word":"gonna","start":177.205,"end":177.525,"confidence":0.96875,"punctuated_word":"gonna","sentiment":"neutral","sentiment_score":0.13766376674175262},{"word":"switch","start":177.525,"end":177.92499,"confidence":1.0,"punctuated_word":"switch","sentiment":"neutral","sentiment_score":0.09960204362869264},{"word":"over","start":177.92499,"end":178.165,"confidence":0.7429199,"punctuated_word":"over,","sentiment":"neutral","sentiment_score":0.10123658925294876},{"word":"and","start":178.165,"end":178.325,"confidence":1.0,"punctuated_word":"and","sentiment":"neutral","sentiment_score":0.10507466644048692},{"word":"we're","start":178.325,"end":178.485,"confidence":0.9995117,"punctuated_word":"we're","sentiment":"neutral","sentiment_score":0.12430676072835922},{"word":"gonna","start":178.485,"end":178.805,"confidence":0.9892578,"punctuated_word":"gonna","sentiment":"neutral","sentiment_score":0.13837145268917084},{"word":"run-in","start":178.805,"end":179.28499,"confidence":0.9980469,"punctuated_word":"run-in","sentiment":"neutral","sentiment_score":0.1479957103729248},{"word":"a","start":179.28499,"end":179.44499,"confidence":0.9941406,"punctuated_word":"a","sentiment":"neutral","sentiment_score":0.11641325056552888},{"word":"plan","start":179.44499,"end":179.765,"confidence":1.0,"punctuated_word":"plan","sentiment":"neutral","sentiment_score":0.17373260855674744},{"word":"where","start":179.765,"end":180.00499,"confidence":0.98535156,"punctuated_word":"where","sentiment":"neutral","sentiment_score":0.1270257830619812},{"word":"we're","start":180.00499,"end":180.245,"confidence":0.99902344,"punctuated_word":"we're","sentiment":"neutral","sentiment_score":0.12107416242361067},{"word":"going","start":180.245,"end":180.565,"confidence":0.99316406,"punctuated_word":"going","sentiment":"neutral","sentiment_score":0.12401394546031952},{"word":"to","start":180.565,"end":181.065,"confidence":0.99609375,"punctuated_word":"to","sentiment":"neutral","sentiment_score":0.1335580199956894},{"word":"have","start":182.03,"end":182.34999,"confidence":1.0,"punctuated_word":"have","sentiment":"neutral","sentiment_score":0.1525183469057083},{"word":"a","start":182.34999,"end":182.43,"confidence":0.99902344,"punctuated_word":"a","sentiment":"neutral","sentiment_score":0.13642555475234985},{"word":"combined","start":182.43,"end":182.93,"confidence":1.0,"punctuated_word":"combined","sentiment":"neutral","sentiment_score":0.1843472719192505},{"word":"super","start":184.03,"end":184.43,"confidence":0.9165039,"punctuated_word":"super","sentiment":"neutral","sentiment_score":0.17691706120967865},{"word":"fund","start":184.43,"end":184.75,"confidence":0.6640625,"punctuated_word":"fund,","sentiment":"neutral","sentiment_score":0.17560312151908877},{"word":"and","start":184.75,"end":184.83,"confidence":0.9941406,"punctuated_word":"and","sentiment":"neutral","sentiment_score":0.1609335094690323},{"word":"we're","start":184.83,"end":185.06999,"confidence":0.9995117,"punctuated_word":"we're","sentiment":"neutral","sentiment_score":0.1834039092063904},{"word":"gonna","start":185.06999,"end":185.31,"confidence":0.98828125,"punctuated_word":"gonna","sentiment":"neutral","sentiment_score":0.17512905597686768},{"word":"buy","start":185.31,"end":185.70999,"confidence":0.9970703,"punctuated_word":"buy","sentiment":"neutral","sentiment_score":0.20002754032611847},{"word":"a","start":185.70999,"end":185.95,"confidence":0.77246094,"punctuated_word":"a","sentiment":"neutral","sentiment_score":0.16553300619125366},{"word":"investment","start":185.95,"end":186.43,"confidence":1.0,"punctuated_word":"investment","sentiment":"neutral","sentiment_score":0.107655867934227},{"word":"property","start":186.43,"end":186.93,"confidence":1.0,"punctuated_word":"property","sentiment":"neutral","sentiment_score":0.15591590106487274},{"word":"together","start":187.70999,"end":188.20999,"confidence":0.9577637,"punctuated_word":"together.","sentiment":"neutral","sentiment_score":0.14432621002197266},{"word":"yeah","start":191.15,"end":191.39,"confidence":0.9951172,"punctuated_word":"Yeah.","sentiment":"neutral","sentiment_score":0.1004347801208496},{"word":"yeah","start":191.39,"end":191.79,"confidence":0.99609375,"punctuated_word":"Yeah.","sentiment":"neutral","sentiment_score":0.11323821544647215},{"word":"so","start":191.79,"end":192.29,"confidence":0.9970703,"punctuated_word":"So","sentiment":"neutral","sentiment_score":0.1484905630350113},{"word":"i","start":194.505,"end":194.745,"confidence":0.99902344,"punctuated_word":"I","sentiment":"neutral","sentiment_score":0.05073002725839615},{"word":"have","start":194.745,"end":194.985,"confidence":1.0,"punctuated_word":"have","sentiment":"neutral","sentiment_score":0.047938257455825806},{"word":"to","start":194.985,"end":195.145,"confidence":0.99902344,"punctuated_word":"to","sentiment":"neutral","sentiment_score":0.04357660561800003},{"word":"well","start":195.305,"end":195.705,"confidence":0.9650879,"punctuated_word":"well,","sentiment":"neutral","sentiment_score":0.03292819857597351},{"word":"look","start":195.705,"end":195.94499,"confidence":0.7155762,"punctuated_word":"look.","sentiment":"neutral","sentiment_score":0.036392826586961746},{"word":"i","start":195.94499,"end":196.105,"confidence":1.0,"punctuated_word":"I","sentiment":"neutral","sentiment_score":-0.004824250936508179},{"word":"just","start":196.105,"end":196.345,"confidence":1.0,"punctuated_word":"just","sentiment":"neutral","sentiment_score":-0.001040048897266388},{"word":"thought","start":196.345,"end":196.585,"confidence":0.98535156,"punctuated_word":"thought","sentiment":"neutral","sentiment_score":-0.011378195136785507},{"word":"it's","start":196.585,"end":196.825,"confidence":0.7788086,"punctuated_word":"it's","sentiment":"neutral","sentiment_score":0.004968313034623861},{"word":"probably","start":196.825,"end":197.145,"confidence":0.99902344,"punctuated_word":"probably","sentiment":"neutral","sentiment_score":0.03657838702201843},{"word":"not","start":197.145,"end":197.645,"confidence":1.0,"punctuated_word":"not","sentiment":"neutral","sentiment_score":0.015086717903614044},{"word":"necessary","start":198.825,"end":199.325,"confidence":0.99902344,"punctuated_word":"necessary","sentiment":"neutral","sentiment_score":-0.04838266968727112},{"word":"to","start":199.625,"end":199.94499,"confidence":1.0,"punctuated_word":"to","sentiment":"neutral","sentiment_score":-0.028179608285427097},{"word":"run","start":199.94499,"end":200.265,"confidence":1.0,"punctuated_word":"run","sentiment":"neutral","sentiment_score":-0.031121201813220974},{"word":"through","start":200.265,"end":200.765,"confidence":1.0,"punctuated_word":"through","sentiment":"neutral","sentiment_score":-0.024796590209007263},{"word":"anything","start":201.465,"end":201.965,"confidence":1.0,"punctuated_word":"anything","sentiment":"neutral","sentiment_score":-0.02815968543291092},{"word":"more","start":202.185,"end":202.58499,"confidence":1.0,"punctuated_word":"more","sentiment":"neutral","sentiment_score":-0.06021617725491524},{"word":"just","start":202.58499,"end":202.905,"confidence":0.99902344,"punctuated_word":"just","sentiment":"neutral","sentiment_score":-0.04773237928748131},{"word":"yet","start":202.905,"end":203.405,"confidence":0.73986816,"punctuated_word":"yet,","sentiment":"neutral","sentiment_score":-0.007737264037132263},{"word":"seeing","start":204.905,"end":205.145,"confidence":0.45996094,"punctuated_word":"seeing","sentiment":"neutral","sentiment_score":0.017029650509357452},{"word":"that","start":205.145,"end":205.645,"confidence":0.99365234,"punctuated_word":"that,","sentiment":"neutral","sentiment_score":0.037823792546987534},{"word":"you","start":205.865,"end":206.025,"confidence":1.0,"punctuated_word":"you","sentiment":"neutral","sentiment_score":0.03678261116147041},{"word":"know","start":206.025,"end":206.265,"confidence":1.0,"punctuated_word":"know,","sentiment":"neutral","sentiment_score":0.0511351004242897},{"word":"they've","start":206.265,"end":206.58499,"confidence":0.9951172,"punctuated_word":"they've","sentiment":"neutral","sentiment_score":0.07716967165470123},{"word":"got","start":206.58499,"end":207.08499,"confidence":1.0,"punctuated_word":"got","sentiment":"neutral","sentiment_score":0.10028916597366332},{"word":"their","start":207.33,"end":207.83,"confidence":0.99121094,"punctuated_word":"their","sentiment":"neutral","sentiment_score":0.0860247015953064},{"word":"advice","start":208.29,"end":208.79,"confidence":0.99121094,"punctuated_word":"advice","sentiment":"neutral","sentiment_score":0.11134373396635056},{"word":"for","start":208.93,"end":209.17,"confidence":0.99902344,"punctuated_word":"for","sentiment":"neutral","sentiment_score":0.11305511742830276},{"word":"me","start":209.17,"end":209.48999,"confidence":0.9003906,"punctuated_word":"me.","sentiment":"neutral","sentiment_score":0.0902583822607994},{"word":"but","start":209.48999,"end":209.97,"confidence":1.0,"punctuated_word":"But","sentiment":"neutral","sentiment_score":0.082133948802948},{"word":"i","start":209.97,"end":210.05,"confidence":0.94921875,"punctuated_word":"I","sentiment":"neutral","sentiment_score":0.07529795914888382},{"word":"think","start":210.05,"end":210.37,"confidence":1.0,"punctuated_word":"think","sentiment":"neutral","sentiment_score":0.07894632965326309},{"word":"personally","start":210.37,"end":210.87,"confidence":0.7734375,"punctuated_word":"personally","sentiment":"neutral","sentiment_score":0.1247452348470688},{"word":"and","start":211.09,"end":211.33,"confidence":0.8305664,"punctuated_word":"and","sentiment":"neutral","sentiment_score":0.08734752237796783},{"word":"also","start":211.33,"end":211.83,"confidence":0.9589844,"punctuated_word":"also","sentiment":"neutral","sentiment_score":0.11124663800001144},{"word":"for","start":214.12999,"end":214.45,"confidence":0.8203125,"punctuated_word":"for","sentiment":"neutral","sentiment_score":0.11414375901222228},{"word":"the","start":214.45,"end":214.69,"confidence":0.99902344,"punctuated_word":"the","sentiment":"neutral","sentiment_score":0.17775890231132507},{"word":"family","start":214.69,"end":215.17,"confidence":0.9577637,"punctuated_word":"family,","sentiment":"neutral","sentiment_score":0.16983288526535034},{"word":"it's","start":215.17,"end":215.67,"confidence":0.9760742,"punctuated_word":"it's","sentiment":"neutral","sentiment_score":0.14979276061058044},{"word":"it's","start":215.97,"end":216.20999,"confidence":0.970459,"punctuated_word":"it's","sentiment":"neutral","sentiment_score":0.18444395065307617},{"word":"it's","start":216.20999,"end":216.70999,"confidence":0.7590332,"punctuated_word":"it's","sentiment":"neutral","sentiment_score":0.24393872916698456},{"word":"sounds","start":216.76999,"end":217.09,"confidence":0.5058594,"punctuated_word":"sounds","sentiment":"neutral","sentiment_score":0.2533550262451172},{"word":"like","start":217.09,"end":217.25,"confidence":0.9863281,"punctuated_word":"like","sentiment":"neutral","sentiment_score":0.23127619922161105},{"word":"a","start":217.25,"end":217.33,"confidence":0.99902344,"punctuated_word":"a","sentiment":"neutral","sentiment_score":0.1828097105026245},{"word":"better","start":217.33,"end":217.83,"confidence":1.0,"punctuated_word":"better","sentiment":"neutral","sentiment_score":0.09485603868961334},{"word":"structure","start":218.29,"end":218.79,"confidence":1.0,"punctuated_word":"structure","sentiment":"neutral","sentiment_score":0.14962038397789},{"word":"for","start":219.17,"end":219.41,"confidence":0.99902344,"punctuated_word":"for","sentiment":"neutral","sentiment_score":0.14064380526542664},{"word":"us","start":219.41,"end":219.91,"confidence":1.0,"punctuated_word":"us","sentiment":"neutral","sentiment_score":0.12177667766809464},{"word":"for","start":219.995,"end":220.155,"confidence":1.0,"punctuated_word":"for","sentiment":"neutral","sentiment_score":0.11456281691789628},{"word":"the","start":220.155,"end":220.39499,"confidence":1.0,"punctuated_word":"the","sentiment":"neutral","sentiment_score":0.11624088138341904},{"word":"time","start":220.39499,"end":220.635,"confidence":1.0,"punctuated_word":"time","sentiment":"neutral","sentiment_score":0.09925221651792526},{"word":"being","start":220.635,"end":221.03499,"confidence":0.85961914,"punctuated_word":"being.","sentiment":"neutral","sentiment_score":0.07489657402038574},{"word":"so","start":221.03499,"end":221.435,"confidence":1.0,"punctuated_word":"So","sentiment":"neutral","sentiment_score":0.018559768795967106},{"word":"i","start":221.435,"end":221.59499,"confidence":0.9951172,"punctuated_word":"I","sentiment":"neutral","sentiment_score":0.0013977251946926117},{"word":"just","start":221.59499,"end":221.67499,"confidence":0.99902344,"punctuated_word":"just","sentiment":"neutral","sentiment_score":-0.0030493438243865967},{"word":"didn't","start":221.67499,"end":221.915,"confidence":0.9980469,"punctuated_word":"didn't","sentiment":"neutral","sentiment_score":-0.0030654657166451216},{"word":"know","start":221.915,"end":222.155,"confidence":0.99902344,"punctuated_word":"know","sentiment":"neutral","sentiment_score":-0.015859849750995636},{"word":"if","start":222.155,"end":222.235,"confidence":0.9506836,"punctuated_word":"if","sentiment":"neutral","sentiment_score":0.0138029083609581},{"word":"it","start":222.235,"end":222.39499,"confidence":0.81347656,"punctuated_word":"it","sentiment":"neutral","sentiment_score":0.025967970490455627},{"word":"was","start":222.39499,"end":222.89499,"confidence":0.9970703,"punctuated_word":"was","sentiment":"neutral","sentiment_score":0.034081533551216125},{"word":"yeah","start":223.83499,"end":224.075,"confidence":0.96728516,"punctuated_word":"yeah.","sentiment":"neutral","sentiment_score":0.03644353896379471},{"word":"it's","start":224.075,"end":224.23499,"confidence":0.9682617,"punctuated_word":"It's","sentiment":"neutral","sentiment_score":0.003959613852202892},{"word":"probably","start":224.23499,"end":224.47499,"confidence":1.0,"punctuated_word":"probably","sentiment":"neutral","sentiment_score":0.028470098972320557},{"word":"not","start":224.47499,"end":224.715,"confidence":1.0,"punctuated_word":"not","sentiment":"neutral","sentiment_score":0.011194974184036257},{"word":"necessary","start":224.715,"end":224.995,"confidence":0.99902344,"punctuated_word":"necessary","sentiment":"neutral","sentiment_score":-0.05050286650657654},{"word":"to","start":224.995,"end":225.275,"confidence":1.0,"punctuated_word":"to","sentiment":"neutral","sentiment_score":-0.07479223608970642},{"word":"run","start":225.275,"end":225.59499,"confidence":1.0,"punctuated_word":"run","sentiment":"neutral","sentiment_score":-0.13659654557704926},{"word":"through","start":225.59499,"end":226.09499,"confidence":1.0,"punctuated_word":"through","sentiment":"neutral","sentiment_score":-0.1298573911190033},{"word":"the","start":228.23499,"end":228.555,"confidence":0.96240234,"punctuated_word":"the","sentiment":"neutral","sentiment_score":-0.12299207597970964},{"word":"insurance","start":228.555,"end":229.055,"confidence":1.0,"punctuated_word":"insurance","sentiment":"neutral","sentiment_score":-0.20201411843299863},{"word":"stuff","start":229.19499,"end":229.69499,"confidence":0.9926758,"punctuated_word":"stuff.","sentiment":"neutral","sentiment_score":-0.07427673786878586},{"word":"you","start":231.75499,"end":231.83499,"confidence":0.4975586,"punctuated_word":"You","sentiment":"neutral","sentiment_score":-0.02305503934621811},{"word":"know","start":231.83499,"end":231.995,"confidence":0.8703613,"punctuated_word":"know,","sentiment":"neutral","sentiment_score":-0.0009378567337989808},{"word":"don't","start":231.995,"end":232.23499,"confidence":0.7435303,"punctuated_word":"don't","sentiment":"neutral","sentiment_score":-0.043824516236782074},{"word":"wanna","start":232.23499,"end":232.47499,"confidence":0.7602539,"punctuated_word":"wanna","sentiment":"neutral","sentiment_score":-0.17097705602645874},{"word":"waste","start":232.47499,"end":232.715,"confidence":1.0,"punctuated_word":"waste","sentiment":"neutral","sentiment_score":-0.25159355998039246},{"word":"your","start":232.715,"end":232.875,"confidence":0.9970703,"punctuated_word":"your","sentiment":"neutral","sentiment_score":-0.14377474784851074},{"word":"time","start":232.875,"end":233.19499,"confidence":1.0,"punctuated_word":"time","sentiment":"neutral","sentiment_score":-0.169622004032135},{"word":"going","start":233.19499,"end":233.435,"confidence":0.9892578,"punctuated_word":"going","sentiment":"neutral","sentiment_score":-0.12087226659059525},{"word":"through","start":233.435,"end":233.67499,"confidence":1.0,"punctuated_word":"through","sentiment":"neutral","sentiment_score":-0.16060547530651093},{"word":"all","start":233.67499,"end":233.83499,"confidence":1.0,"punctuated_word":"all","sentiment":"neutral","sentiment_score":-0.06377770006656647},{"word":"that","start":233.83499,"end":233.995,"confidence":0.96972656,"punctuated_word":"that.","sentiment":"neutral","sentiment_score":-0.07551896572113037},{"word":"i","start":233.995,"end":234.075,"confidence":0.89990234,"punctuated_word":"I","sentiment":"neutral","sentiment_score":-0.0765257477760315},{"word":"need","start":234.075,"end":234.31499,"confidence":0.97314453,"punctuated_word":"need","sentiment":"neutral","sentiment_score":-0.06950416415929794},{"word":"to","start":234.31499,"end":234.47499,"confidence":1.0,"punctuated_word":"to","sentiment":"neutral","sentiment_score":-0.07876397669315338},{"word":"change","start":234.47499,"end":234.795,"confidence":0.99902344,"punctuated_word":"change","sentiment":"neutral","sentiment_score":-0.09399215131998062},{"word":"it","start":234.795,"end":235.05,"confidence":1.0,"punctuated_word":"it","sentiment":"neutral","sentiment_score":-0.04941976070404053},{"word":"next","start":235.05,"end":235.45,"confidence":1.0,"punctuated_word":"next","sentiment":"neutral","sentiment_score":-0.050026871263980865},{"word":"week","start":235.45,"end":235.95,"confidence":0.98950195,"punctuated_word":"week.","sentiment":"neutral","sentiment_score":-0.03310877084732056},{"word":"you","start":240.33,"end":240.83,"confidence":0.7363281,"punctuated_word":"You","sentiment":"neutral","sentiment_score":-0.0020590825006365776},{"word":"know","start":241.21,"end":241.45001,"confidence":1.0,"punctuated_word":"know","sentiment":"neutral","sentiment_score":-0.004673367366194725},{"word":"what","start":241.45001,"end":241.69,"confidence":1.0,"punctuated_word":"what","sentiment":"neutral","sentiment_score":-0.0029446082189679146},{"word":"i","start":241.69,"end":242.19,"confidence":0.99902344,"punctuated_word":"I","sentiment":"neutral","sentiment_score":-0.002628486603498459},{"word":"mean","start":246.89,"end":246.97,"confidence":0.99902344,"punctuated_word":"mean?","sentiment":"neutral","sentiment_score":-0.007439883891493082},{"word":"no","start":246.97,"end":247.21,"confidence":0.8034668,"punctuated_word":"No.","sentiment":"neutral","sentiment_score":-0.09104485809803008},{"word":"i","start":247.21,"end":247.29001,"confidence":0.8798828,"punctuated_word":"I","sentiment":"neutral","sentiment_score":-0.10148993134498596},{"word":"haven't","start":247.29001,"end":247.61,"confidence":1.0,"punctuated_word":"haven't","sentiment":"neutral","sentiment_score":-0.08243855834007263},{"word":"done","start":247.61,"end":248.11,"confidence":1.0,"punctuated_word":"done","sentiment":"neutral","sentiment_score":-0.09700869023799896},{"word":"anything","start":248.485,"end":248.805,"confidence":1.0,"punctuated_word":"anything","sentiment":"neutral","sentiment_score":-0.1184253990650177},{"word":"in","start":248.805,"end":248.965,"confidence":0.9902344,"punctuated_word":"in","sentiment":"neutral","sentiment_score":-0.14220066368579865},{"word":"particular","start":248.965,"end":249.465,"confidence":0.9892578,"punctuated_word":"particular","sentiment":"neutral","sentiment_score":-0.11433056741952896},{"word":"yet","start":249.525,"end":249.845,"confidence":0.9477539,"punctuated_word":"yet.","sentiment":"neutral","sentiment_score":-0.1405687928199768},{"word":"just","start":249.845,"end":250.165,"confidence":0.96777344,"punctuated_word":"Just","sentiment":"neutral","sentiment_score":-0.05874534696340561},{"word":"signed","start":250.165,"end":250.485,"confidence":0.82958984,"punctuated_word":"signed","sentiment":"neutral","sentiment_score":-0.04624456167221069},{"word":"some","start":250.485,"end":250.72499,"confidence":0.99902344,"punctuated_word":"some","sentiment":"neutral","sentiment_score":-0.05834510177373886},{"word":"forms","start":250.72499,"end":251.22499,"confidence":0.751709,"punctuated_word":"forms,","sentiment":"neutral","sentiment_score":-0.056362930685281754},{"word":"but","start":252.00499,"end":252.245,"confidence":0.83447266,"punctuated_word":"but","sentiment":"neutral","sentiment_score":-0.04971826076507568},{"word":"we've","start":252.245,"end":252.405,"confidence":0.99902344,"punctuated_word":"we've","sentiment":"neutral","sentiment_score":-0.019790716469287872},{"word":"been","start":252.405,"end":252.72499,"confidence":0.96899414,"punctuated_word":"been,","sentiment":"neutral","sentiment_score":-0.038771290332078934},{"word":"you","start":252.72499,"end":252.885,"confidence":1.0,"punctuated_word":"you","sentiment":"neutral","sentiment_score":-0.050681814551353455},{"word":"know","start":252.885,"end":253.125,"confidence":0.99853516,"punctuated_word":"know,","sentiment":"neutral","sentiment_score":-0.04371305927634239},{"word":"we've","start":253.125,"end":253.44499,"confidence":0.9995117,"punctuated_word":"we've","sentiment":"neutral","sentiment_score":-0.005425555165857077},{"word":"been","start":253.44499,"end":253.845,"confidence":0.9951172,"punctuated_word":"been","sentiment":"neutral","sentiment_score":0.007559850811958313},{"word":"explained","start":253.845,"end":254.345,"confidence":0.9970703,"punctuated_word":"explained","sentiment":"neutral","sentiment_score":0.005635861307382584},{"word":"what's","start":254.485,"end":254.985,"confidence":0.99609375,"punctuated_word":"what's","sentiment":"neutral","sentiment_score":-0.02037086710333824},{"word":"gonna","start":255.525,"end":255.765,"confidence":0.96777344,"punctuated_word":"gonna","sentiment":"neutral","sentiment_score":-0.030669953674077988},{"word":"happen","start":255.765,"end":256.085,"confidence":0.99560547,"punctuated_word":"happen.","sentiment":"neutral","sentiment_score":-0.01995396800339222},{"word":"i","start":256.085,"end":256.165,"confidence":1.0,"punctuated_word":"I","sentiment":"neutral","sentiment_score":0.01426289975643158},{"word":"gotta","start":256.165,"end":256.485,"confidence":0.7915039,"punctuated_word":"gotta","sentiment":"neutral","sentiment_score":0.024407699704170227},{"word":"go","start":256.485,"end":256.645,"confidence":0.9941406,"punctuated_word":"go","sentiment":"neutral","sentiment_score":0.03310086950659752},{"word":"in","start":256.645,"end":256.805,"confidence":1.0,"punctuated_word":"in","sentiment":"neutral","sentiment_score":0.0222199447453022},{"word":"next","start":256.805,"end":257.125,"confidence":1.0,"punctuated_word":"next","sentiment":"neutral","sentiment_score":0.01684429869055748},{"word":"week","start":257.125,"end":257.625,"confidence":0.89404297,"punctuated_word":"week,","sentiment":"neutral","sentiment_score":0.02196473442018032},{"word":"and","start":258.165,"end":258.405,"confidence":0.97802734,"punctuated_word":"and","sentiment":"neutral","sentiment_score":0.02524382621049881},{"word":"they're","start":258.405,"end":258.645,"confidence":0.9875488,"punctuated_word":"they're","sentiment":"neutral","sentiment_score":0.03455185145139694},{"word":"gonna","start":258.645,"end":259.145,"confidence":0.9970703,"punctuated_word":"gonna","sentiment":"neutral","sentiment_score":0.03234652429819107},{"word":"have","start":259.205,"end":259.445,"confidence":0.98535156,"punctuated_word":"have","sentiment":"neutral","sentiment_score":0.02712271735072136},{"word":"some","start":259.445,"end":259.76498,"confidence":0.9951172,"punctuated_word":"some","sentiment":"neutral","sentiment_score":0.02222459763288498},{"word":"documents","start":259.76498,"end":260.26498,"confidence":0.9091797,"punctuated_word":"documents","sentiment":"neutral","sentiment_score":0.008215267211198807},{"word":"ready","start":260.325,"end":260.645,"confidence":0.9980469,"punctuated_word":"ready","sentiment":"neutral","sentiment_score":0.011264488101005554},{"word":"for","start":260.645,"end":260.805,"confidence":1.0,"punctuated_word":"for","sentiment":"neutral","sentiment_score":0.028808768838644028},{"word":"me","start":260.805,"end":260.965,"confidence":1.0,"punctuated_word":"me","sentiment":"neutral","sentiment_score":0.023548226803541183},{"word":"to","start":260.965,"end":261.04498,"confidence":0.99609375,"punctuated_word":"to","sentiment":"neutral","sentiment_score":0.011244986206293106},{"word":"sign","start":261.04498,"end":261.365,"confidence":0.8691406,"punctuated_word":"sign,","sentiment":"neutral","sentiment_score":-0.000999288633465767},{"word":"like","start":261.365,"end":261.605,"confidence":0.9970703,"punctuated_word":"like","sentiment":"neutral","sentiment_score":0.013325214385986328},{"word":"changes","start":261.605,"end":262.005,"confidence":0.70214844,"punctuated_word":"changes","sentiment":"neutral","sentiment_score":-0.001614294946193695},{"word":"changeovers","start":262.165,"end":262.665,"confidence":0.9753418,"punctuated_word":"changeovers","sentiment":"neutral","sentiment_score":0.014387978240847588},{"word":"and","start":262.805,"end":262.965,"confidence":0.98828125,"punctuated_word":"and","sentiment":"neutral","sentiment_score":0.005260288715362549},{"word":"stuff","start":262.965,"end":263.34,"confidence":0.9941406,"punctuated_word":"stuff.","sentiment":"neutral","sentiment_score":0.0011060833930969238},{"word":"so","start":263.9,"end":264.4,"confidence":0.984375,"punctuated_word":"So","sentiment":"neutral","sentiment_score":0.06868274509906769},{"word":"yeah","start":279.435,"end":279.935,"confidence":0.99194336,"punctuated_word":"Yeah.","sentiment":"neutral","sentiment_score":0.020959531888365746},{"word":"yeah","start":282.47498,"end":282.97498,"confidence":0.9550781,"punctuated_word":"Yeah.","sentiment":"neutral","sentiment_score":0.013158529996871948},{"word":"yeah","start":287.275,"end":287.775,"confidence":0.9472656,"punctuated_word":"Yeah.","sentiment":"neutral","sentiment_score":0.02345873787999153},{"word":"yep","start":292.89,"end":293.39,"confidence":0.9914551,"punctuated_word":"Yep.","sentiment":"neutral","sentiment_score":0.03232219070196152},{"word":"okay","start":300.33,"end":300.83,"confidence":0.9914551,"punctuated_word":"Okay.","sentiment":"neutral","sentiment_score":0.11984904110431673},{"word":"cool","start":300.89,"end":301.39,"confidence":0.9995117,"punctuated_word":"Cool.","sentiment":"neutral","sentiment_score":0.1868133246898651},{"word":"alright","start":301.69,"end":302.01,"confidence":0.9394531,"punctuated_word":"Alright,","sentiment":"neutral","sentiment_score":0.15422089397907257},{"word":"man","start":302.01,"end":302.49,"confidence":0.8269043,"punctuated_word":"man.","sentiment":"neutral","sentiment_score":0.18287552893161776},{"word":"yeah","start":302.49,"end":302.81,"confidence":0.99902344,"punctuated_word":"Yeah.","sentiment":"neutral","sentiment_score":0.10531724989414216},{"word":"well","start":302.81,"end":303.31,"confidence":0.9716797,"punctuated_word":"Well","sentiment":"neutral","sentiment_score":0.043684713542461395},{"word":"yes","start":310.505,"end":311.005,"confidence":0.60375977,"punctuated_word":"yes.","sentiment":"neutral","sentiment_score":0.0400545671582222},{"word":"okay","start":311.945,"end":312.42502,"confidence":0.86450195,"punctuated_word":"Okay.","sentiment":"neutral","sentiment_score":0.13162319362163544},{"word":"cool","start":312.42502,"end":312.92502,"confidence":0.99853516,"punctuated_word":"Cool.","sentiment":"neutral","sentiment_score":0.2530931234359741},{"word":"cool","start":312.98502,"end":313.48502,"confidence":0.99609375,"punctuated_word":"Cool.","sentiment":"neutral","sentiment_score":0.24742940068244937},{"word":"yeah","start":313.945,"end":314.345,"confidence":0.9916992,"punctuated_word":"Yeah,","sentiment":"neutral","sentiment_score":0.2078343629837036},{"word":"man","start":314.345,"end":314.845,"confidence":0.99902344,"punctuated_word":"man.","sentiment":"neutral","sentiment_score":0.2777509391307831},{"word":"cool","start":315.625,"end":316.02502,"confidence":0.89941406,"punctuated_word":"Cool.","sentiment":"positive","sentiment_score":0.3707510232925415},{"word":"well","start":316.02502,"end":316.265,"confidence":0.9445801,"punctuated_word":"Well,","sentiment":"positive","sentiment_score":0.4431679844856262},{"word":"thanks","start":316.265,"end":316.42502,"confidence":0.99609375,"punctuated_word":"thanks","sentiment":"positive","sentiment_score":0.6846871972084045},{"word":"for","start":316.42502,"end":316.58502,"confidence":1.0,"punctuated_word":"for","sentiment":"positive","sentiment_score":0.7085015177726746},{"word":"everything","start":316.58502,"end":316.98502,"confidence":0.9995117,"punctuated_word":"everything.","sentiment":"positive","sentiment_score":0.6280645132064819},{"word":"i'll","start":316.98502,"end":317.14502,"confidence":1.0,"punctuated_word":"I'll","sentiment":"positive","sentiment_score":0.47240394353866577},{"word":"let","start":317.14502,"end":317.225,"confidence":1.0,"punctuated_word":"let","sentiment":"positive","sentiment_score":0.4714994430541992},{"word":"you","start":317.225,"end":317.385,"confidence":0.99902344,"punctuated_word":"you","sentiment":"positive","sentiment_score":0.4082467555999756},{"word":"know","start":317.385,"end":317.46503,"confidence":0.99609375,"punctuated_word":"know","sentiment":"positive","sentiment_score":0.43492329120635986},{"word":"how","start":317.46503,"end":317.58502,"confidence":0.9614258,"punctuated_word":"how","sentiment":"positive","sentiment_score":0.4324167370796203},{"word":"i","start":317.58502,"end":317.70502,"confidence":0.85595703,"punctuated_word":"I","sentiment":"positive","sentiment_score":0.43180739879608154},{"word":"got","start":317.70502,"end":317.945,"confidence":0.453125,"punctuated_word":"got","sentiment":"positive","sentiment_score":0.4761805534362793},{"word":"you","start":317.945,"end":318.02502,"confidence":0.8198242,"punctuated_word":"you","sentiment":"positive","sentiment_score":0.4204835295677185},{"word":"next","start":318.02502,"end":318.265,"confidence":0.99902344,"punctuated_word":"next","sentiment":"positive","sentiment_score":0.3339175581932068},{"word":"week","start":318.265,"end":318.765,"confidence":0.9995117,"punctuated_word":"week.","sentiment":"positive","sentiment_score":0.3771024346351623},{"word":"cheers","start":323.12085,"end":323.44086,"confidence":0.9138997,"punctuated_word":"Cheers,","sentiment":"positive","sentiment_score":0.5395108461380005},{"word":"man","start":323.44086,"end":323.76086,"confidence":0.9506836,"punctuated_word":"man.","sentiment":"positive","sentiment_score":0.4558553397655487},{"word":"bye","start":323.76086,"end":324.26086,"confidence":0.9995117,"punctuated_word":"Bye.","sentiment":"neutral","sentiment_score":0.2232734262943268},{"word":"you","start":326.24088,"end":326.48087,"confidence":0.99902344,"punctuated_word":"You","sentiment":"positive","sentiment_score":0.4787009358406067},{"word":"too","start":326.48087,"end":326.80087,"confidence":0.9980469,"punctuated_word":"too.","sentiment":"positive","sentiment_score":0.4265785217285156},{"word":"bye","start":326.80087,"end":327.30087,"confidence":0.9946289,"punctuated_word":"Bye.","sentiment":"neutral","sentiment_score":-0.08405951410531998}],"paragraphs":{"transcript":"\nHi, Tommy. I've got Bradley Smith on the phone. He has the personal statement booked with Jack this morning, and so he's calling back to speak to Jack, but this is the one that had the change of adviser go on his account. Yeah. Yep.\n\nYeah. No. You're open. Yeah. He's just called in, I assume.\n\nAlthough, I don't think he's returning Jack's call. But, yeah, he called in to complete his personal statement. Yeah. Yes. I would love to pass Bradley Smith over to you.\n\nYou've got him in three, two, one. Can I hear it? Is that better? No. I'm in the car.\n\nIt's alright. I just Yeah. Well, it's because we've got a meeting. I've just I've come out of I've just had a positive meeting with my parents' firm, local guys, and and I've decided that I'm gonna switch over, and we're gonna run-in a plan where we're going to have a combined super fund, and we're gonna buy a investment property together. Yeah.\n\nYeah. So I have to well, look. I just thought it's probably not necessary to run through anything more just yet, seeing that, you know, they've got their advice for me. But I think personally and also for the family, it's it's it's sounds like a better structure for us for the time being. So I just didn't know if it was yeah.\n\nIt's probably not necessary to run through the insurance stuff. You know, don't wanna waste your time going through all that. I need to change it next week. You know what I mean? No.\n\nI haven't done anything in particular yet. Just signed some forms, but we've been, you know, we've been explained what's gonna happen. I gotta go in next week, and they're gonna have some documents ready for me to sign, like changes changeovers and stuff. So Yeah. Yeah.\n\nYeah. Yep. Okay. Cool. Alright, man.\n\nYeah. Well yes. Okay. Cool. Cool.\n\nYeah, man. Cool. Well, thanks for everything. I'll let you know how I got you next week. Cheers, man.\n\nBye. You too. Bye.","paragraphs":[{"sentences":[{"text":"Hi, Tommy.","start":3.12,"end":3.9199998,"sentiment":"neutral","sentiment_score":0.039852045476436615},{"text":"I've got Bradley Smith on the phone.","start":3.9199998,"end":6.16,"sentiment":"neutral","sentiment_score":0.04248353572828429},{"text":"He has the personal statement booked with Jack this morning, and so he's calling back to speak to Jack, but this is the one that had the change of adviser go on his account.","start":6.16,"end":16.175,"sentiment":"neutral","sentiment_score":0.015679725938860106},{"text":"Yeah.","start":23.994999,"end":24.494999,"sentiment":"neutral","sentiment_score":0.03636324405670166},{"text":"Yep.","start":24.795,"end":25.295,"sentiment":"neutral","sentiment_score":0.03213873505592346}],"sentiment":"neutral","sentiment_score":0.0217489222685496,"num_words":45,"start":3.12,"end":25.295},{"sentences":[{"text":"Yeah.","start":49.145,"end":49.385002,"sentiment":"neutral","sentiment_score":0.003497880883514881},{"text":"No.","start":49.385002,"end":49.545002,"sentiment":"neutral","sentiment_score":-0.06324487179517746},{"text":"You're open.","start":49.545002,"end":50.285,"sentiment":"neutral","sentiment_score":-0.044356136582791805},{"text":"Yeah.","start":74.435,"end":74.675,"sentiment":"neutral","sentiment_score":0.029262423515319824},{"text":"He's just called in, I assume.","start":74.675,"end":76.215,"sentiment":"neutral","sentiment_score":0.030676805103818577}],"sentiment":"neutral","sentiment_score":0.005896726369180463,"num_words":11,"start":49.145,"end":76.215},{"sentences":[{"text":"Although, I don't think he's returning Jack's call.","start":77.88,"end":80.92,"sentiment":"neutral","sentiment_score":-0.0090718197170645},{"text":"But, yeah, he called in to complete his personal statement.","start":80.92,"end":83.56,"sentiment":"neutral","sentiment_score":0.04579243920743466},{"text":"Yeah.","start":83.56,"end":84.06,"sentiment":"neutral","sentiment_score":0.07052204012870789},{"text":"Yes.","start":90.615,"end":91.115,"sentiment":"neutral","sentiment_score":0.08050927519798279},{"text":"I would love to pass Bradley Smith over to you.","start":112.71,"end":115.61,"sentiment":"positive","sentiment_score":0.598121264576912}],"sentiment":"neutral","sentiment_score":0.2172531265144547,"num_words":30,"start":77.88,"end":115.61},{"sentences":[{"text":"You've got him in three, two, one.","start":115.715004,"end":118.615005,"sentiment":"positive","sentiment_score":0.35801919443266733},{"text":"Can I hear it?","start":126.435005,"end":127.495,"sentiment":"neutral","sentiment_score":0.17970847710967064},{"text":"Is that better?","start":140.695,"end":141.515,"sentiment":"neutral","sentiment_score":0.013593969866633415},{"text":"No.","start":146.615,"end":146.85501,"sentiment":"neutral","sentiment_score":-0.05164621025323868},{"text":"I'm in the car.","start":146.85501,"end":149.755,"sentiment":"neutral","sentiment_score":0.025303090224042535}],"sentiment":"neutral","sentiment_score":0.17449033314264134,"num_words":19,"start":115.715004,"end":149.755},{"sentences":[{"text":"It's alright.","start":150.05501,"end":150.455,"sentiment":"neutral","sentiment_score":0.1914563998579979},{"text":"I just Yeah.","start":150.455,"end":160.27,"sentiment":"neutral","sentiment_score":0.10129210352897644},{"text":"Well, it's because we've got a meeting.","start":160.27,"end":161.97,"sentiment":"neutral","sentiment_score":0.15482378325292043},{"text":"I've just I've come out of I've just had a positive meeting with my parents' firm, local guys, and and I've decided that I'm gonna switch over, and we're gonna run-in a plan where we're going to have a combined super fund, and we're gonna buy a investment property together.","start":162.67,"end":188.20999,"sentiment":"neutral","sentiment_score":0.19408970981836318},{"text":"Yeah.","start":191.15,"end":191.39,"sentiment":"neutral","sentiment_score":0.1004347801208496}],"sentiment":"neutral","sentiment_score":0.18373771212876788,"num_words":63,"start":150.05501,"end":191.39},{"sentences":[{"text":"Yeah.","start":191.39,"end":191.79,"sentiment":"neutral","sentiment_score":0.11323821544647215},{"text":"So I have to well, look.","start":191.79,"end":195.94499,"sentiment":"neutral","sentiment_score":0.06000941308836142},{"text":"I just thought it's probably not necessary to run through anything more just yet, seeing that, you know, they've got their advice for me.","start":195.94499,"end":209.48999,"sentiment":"neutral","sentiment_score":0.02016571977098162},{"text":"But I think personally and also for the family, it's it's it's sounds like a better structure for us for the time being.","start":209.48999,"end":221.03499,"sentiment":"neutral","sentiment_score":0.13821386740259503},{"text":"So I just didn't know if it was yeah.","start":221.03499,"end":224.075,"sentiment":"neutral","sentiment_score":0.01203097622945077}],"sentiment":"neutral","sentiment_score":0.06737253499690384,"num_words":63,"start":191.39,"end":224.075},{"sentences":[{"text":"It's probably not necessary to run through the insurance stuff.","start":224.075,"end":229.69499,"sentiment":"neutral","sentiment_score":-0.07474072845652699},{"text":"You know, don't wanna waste your time going through all that.","start":231.75499,"end":233.995,"sentiment":"neutral","sentiment_score":-0.11132356253537265},{"text":"I need to change it next week.","start":233.995,"end":235.95,"sentiment":"neutral","sentiment_score":-0.06447734896625791},{"text":"You know what I mean?","start":240.33,"end":246.97,"sentiment":"neutral","sentiment_score":-0.003949085716158152},{"text":"No.","start":246.97,"end":247.21,"sentiment":"neutral","sentiment_score":-0.09104485809803008}],"sentiment":"neutral","sentiment_score":-0.07453230005579398,"num_words":34,"start":224.075,"end":247.21},{"sentences":[{"text":"I haven't done anything in particular yet.","start":247.21,"end":249.845,"sentiment":"neutral","sentiment_score":-0.11378037184476852},{"text":"Just signed some forms, but we've been, you know, we've been explained what's gonna happen.","start":249.845,"end":256.085,"sentiment":"neutral","sentiment_score":-0.03237318095440666},{"text":"I gotta go in next week, and they're gonna have some documents ready for me to sign, like changes changeovers and stuff.","start":256.085,"end":263.34,"sentiment":"neutral","sentiment_score":0.017674440094693142},{"text":"So Yeah.","start":263.9,"end":279.935,"sentiment":"neutral","sentiment_score":0.04482113849371672},{"text":"Yeah.","start":282.47498,"end":282.97498,"sentiment":"neutral","sentiment_score":0.013158529996871948}],"sentiment":"neutral","sentiment_score":-0.016817485705572875,"num_words":47,"start":247.21,"end":282.97498},{"sentences":[{"text":"Yeah.","start":287.275,"end":287.775,"sentiment":"neutral","sentiment_score":0.02345873787999153},{"text":"Yep.","start":292.89,"end":293.39,"sentiment":"neutral","sentiment_score":0.03232219070196152},{"text":"Okay.","start":300.33,"end":300.83,"sentiment":"neutral","sentiment_score":0.11984904110431673},{"text":"Cool.","start":300.89,"end":301.39,"sentiment":"neutral","sentiment_score":0.1868133246898651},{"text":"Alright, man.","start":301.69,"end":302.49,"sentiment":"neutral","sentiment_score":0.16854821145534515}],"sentiment":"neutral","sentiment_score":0.11658995288113753,"num_words":6,"start":287.275,"end":302.49},{"sentences":[{"text":"Yeah.","start":302.49,"end":302.81,"sentiment":"neutral","sentiment_score":0.10531724989414216},{"text":"Well yes.","start":302.81,"end":311.005,"sentiment":"neutral","sentiment_score":0.0418696403503418},{"text":"Okay.","start":311.945,"end":312.42502,"sentiment":"neutral","sentiment_score":0.13162319362163544},{"text":"Cool.","start":312.42502,"end":312.92502,"sentiment":"neutral","sentiment_score":0.2530931234359741},{"text":"Cool.","start":312.98502,"end":313.48502,"sentiment":"neutral","sentiment_score":0.24742940068244937}],"sentiment":"neutral","sentiment_score":0.13686704138914743,"num_words":6,"start":302.49,"end":313.48502},{"sentences":[{"text":"Yeah, man.","start":313.945,"end":314.845,"sentiment":"neutral","sentiment_score":0.24279265105724335},{"text":"Cool.","start":315.625,"end":316.02502,"sentiment":"positive","sentiment_score":0.3707510232925415},{"text":"Well, thanks for everything.","start":316.02502,"end":316.98502,"sentiment":"positive","sentiment_score":0.6161053031682968},{"text":"I'll let you know how I got you next week.","start":316.98502,"end":318.765,"sentiment":"positive","sentiment_score":0.42589816451072693},{"text":"Cheers, man.","start":323.12085,"end":323.76086,"sentiment":"positive","sentiment_score":0.4976830929517746}],"sentiment":"positive","sentiment_score":0.4513213352153176,"num_words":19,"start":313.945,"end":323.76086},{"sentences":[{"text":"Bye.","start":323.76086,"end":324.26086,"sentiment":"neutral","sentiment_score":0.2232734262943268},{"text":"You too.","start":326.24088,"end":326.80087,"sentiment":"positive","sentiment_score":0.45263972878456116},{"text":"Bye.","start":326.80087,"end":327.30087,"sentiment":"neutral","sentiment_score":-0.08405951410531998}],"sentiment":"neutral","sentiment_score":0.2611233424395323,"num_words":4,"start":323.76086,"end":327.30087}]}}]}],"paragraphs":{"transcript":"\nChannel 0: Hello?\n\nChannel 1: Hi, Tommy. I've got Bradley Smith on the phone. He has the personal statement booked with Jack this morning, and so he's calling back to speak to Jack, but this is the one that had the change of adviser go on his account.\n\nChannel 0: Right. Right. Right. Right. Right.\n\nRight. Right. So he was actually calling in to go through the personal statement then.\n\nChannel 1: Yeah. Yep.\n\nChannel 0: Give me two seconds. The personal statement. Alright. I'm just messaging Jack at the moment for a quick sec to see.\n\nChannel 1: Yeah. No. You're open.\n\nChannel 0: So what I might do so what's happened is he's had a change of adviser on the hub 24. Perfect. Perfect. Perfect. Alrighty.\n\nSo he just called in now?\n\nChannel 1: Yeah. He's just called in, I assume. Although, I don't think he's returning Jack's call. But, yeah, he called in to complete his personal statement. Yeah.\n\nChannel 0: Yeah. Cool. He we've got him booked in for 10:30, so it's just a touch early.\n\nChannel 1: Yes.\n\nChannel 0: And all scheduled for 10:30, not 10:15. I'll check to you. Awesome. Alright. Would you like to pass Bradley Smith over to me?\n\nChannel 1: I would love to pass Bradley Smith over to you. You've got him in three, two, one.\n\nChannel 0: Brad, good morning. It's Tommy here, mate. How are you doing?\n\nChannel 1: Can I hear it?\n\nChannel 0: Right. Living the dream, mister Smith. How about you? Yeah. Not too bad.\n\nIt's a bit crackly, but I've got you. Can you hear me okay?\n\nChannel 1: Is that better?\n\nChannel 0: That's sensational. Thank you for that. What did you do?\n\nChannel 1: No. I'm in the\n\nChannel 0: Oh, perfect.\n\nChannel 1: car.\n\nChannel 0: Perfect. Perfect.\n\nChannel 1: It's\n\nChannel 0: Mate, I\n\nChannel 1: alright.\n\nChannel 0: just\n\nChannel 1: I just\n\nChannel 0: had Madison pass you over to me because you're going through the personal statement for the insurance application. Is that right?\n\nChannel 1: Yeah. Well, it's because we've got a meeting. I've just I've come out of I've just had a positive meeting with my parents' firm, local\n\nChannel 0: Gotcha.\n\nChannel 1: guys,\n\nChannel 0: Gotcha.\n\nChannel 1: and and I've decided\n\nChannel 0: Yep.\n\nChannel 1: that I'm gonna switch over, and we're gonna run-in a plan where we're going to have a combined super fund, and we're gonna buy a investment property together.\n\nChannel 0: Sweet. A bit of a family SMS there, kinda thing.\n\nChannel 1: Yeah. Yeah. So\n\nChannel 0: That's cool.\n\nChannel 1: I have to well, look. I just thought it's probably not necessary to run through anything more just yet,\n\nChannel 0: Yeah.\n\nChannel 1: seeing that, you know, they've got their advice for me. But I think personally and also for the family, it's it's it's sounds like a better structure for us for the time being. So I just didn't\n\nChannel 0: Yeah.\n\nChannel 1: know\n\nChannel 0: That's\n\nChannel 1: if it was\n\nChannel 0: fair enough.\n\nChannel 1: yeah. It's probably not necessary to run through the insurance stuff. You know, don't wanna waste your time going through all that. I need to change it next week.\n\nChannel 0: Yeah. No. I really appreciate that. Have they have\n\nChannel 1: You\n\nChannel 0: they put in\n\nChannel 1: know what\n\nChannel 0: an\n\nChannel 1: I\n\nChannel 0: insurance strategy for the SMSF for you?\n\nChannel 1: mean? No. I haven't done anything in particular yet. Just signed some forms, but we've been, you know, we've been explained what's gonna happen. I gotta go in next week, and they're gonna have some documents ready for me to sign, like changes changeovers and stuff.\n\nSo\n\nChannel 0: Yeah. Cool. So when you go in next week, if you wanna bring in the statement of advice that we sent through with your existing and recommended insurances, I'm sure they've already got a recommendation there for you\n\nChannel 1: Yeah.\n\nChannel 0: or currently formulating one. But if\n\nChannel 1: Yeah.\n\nChannel 0: you wanna kind of pass that over to them and say, look, this is what I was about to do anyway,\n\nChannel 1: Yeah.\n\nChannel 0: Either they can say, look, keep what you've got and get it paid out of the SMS there\n\nChannel 1: Yep.\n\nChannel 0: or, yep, go with Nios, get that paid out of the SMS there or we've got a third option for you that we think is more appropriate.\n\nChannel 1: Okay. Cool. Alright, man. Yeah.\n\nChannel 0: So one\n\nChannel 1: Well\n\nChannel 0: of the things is any of your current cover, it can easily be restructured to be owned by your estimates there. It's just\n\nChannel 1: yes.\n\nChannel 0: a couple of forms.\n\nChannel 1: Okay. Cool. Cool. Yeah,\n\nChannel 0: Cool.\n\nChannel 1: man. Cool. Well, thanks for everything. I'll let you know how I got you next week.\n\nChannel 0: Yeah, mate. Just give us a buzz. If you need anything from us, just let us know.\n\nChannel 1: Cheers, man. Bye.\n\nChannel 0: Awesome. Have a good weekend. Bye.\n\nChannel 1: You too. Bye.","paragraphs":[{"sentences":[{"text":"Hello?","start":1.92,"end":2.42,"sentiment":"neutral","sentiment_score":0.014456676319241524}],"sentiment":"neutral","sentiment_score":0.014456676319241524,"channel":0,"num_words":1,"start":1.92,"end":2.42},{"sentences":[{"text":"Hi, Tommy.","start":3.12,"end":3.9199998,"sentiment":"neutral","sentiment_score":0.039852045476436615},{"text":"I've got Bradley Smith on the phone.","start":3.9199998,"end":6.16,"sentiment":"neutral","sentiment_score":0.04248353572828429},{"text":"He has the personal statement booked with Jack this morning, and so he's calling back to speak to Jack, but this is the one that had the change of adviser go on his account.","start":6.16,"end":16.175,"sentiment":"neutral","sentiment_score":0.015679725938860106}],"sentiment":"neutral","sentiment_score":0.021167430766793185,"channel":1,"num_words":43,"start":3.12,"end":16.175},{"sentences":[{"text":"Right.","start":18.115,"end":18.615,"sentiment":"neutral","sentiment_score":0.031053680926561356},{"text":"Right.","start":19.074999,"end":19.235,"sentiment":"neutral","sentiment_score":0.02879397384822369},{"text":"Right.","start":19.235,"end":19.395,"sentiment":"neutral","sentiment_score":0.03120653890073299},{"text":"Right.","start":19.395,"end":19.555,"sentiment":"neutral","sentiment_score":0.0353885143995285},{"text":"Right.","start":19.555,"end":19.795,"sentiment":"neutral","sentiment_score":0.0398225337266922}],"sentiment":"neutral","sentiment_score":0.033253048360347745,"channel":0,"num_words":5,"start":18.115,"end":19.795},{"sentences":[{"text":"Right.","start":19.795,"end":19.875,"sentiment":"neutral","sentiment_score":0.03650413081049919},{"text":"Right.","start":19.875,"end":20.035,"sentiment":"neutral","sentiment_score":0.027300629764795303},{"text":"So he was actually calling in to go through the personal statement then.","start":20.035,"end":23.575,"sentiment":"neutral","sentiment_score":0.014957264997065067}],"sentiment":"neutral","sentiment_score":0.017216613702476024,"channel":0,"num_words":15,"start":19.795,"end":23.575},{"sentences":[{"text":"Yeah.","start":23.994999,"end":24.494999,"sentiment":"neutral","sentiment_score":0.03636324405670166},{"text":"Yep.","start":24.795,"end":25.295,"sentiment":"neutral","sentiment_score":0.03213873505592346}],"sentiment":"neutral","sentiment_score":0.03425098955631256,"channel":1,"num_words":2,"start":23.994999,"end":25.295},{"sentences":[{"text":"Give me two seconds.","start":27.329998,"end":28.869999,"sentiment":"neutral","sentiment_score":0.022817719727754593},{"text":"The personal statement.","start":36.37,"end":38.469997,"sentiment":"neutral","sentiment_score":0.017461163302262623},{"text":"Alright.","start":45.335,"end":45.835,"sentiment":"neutral","sentiment_score":0.031124114990234375},{"text":"I'm just messaging Jack at the moment for a quick sec to see.","start":45.975,"end":49.274998,"sentiment":"neutral","sentiment_score":0.024267498976909198}],"sentiment":"neutral","sentiment_score":0.0233455224051362,"channel":0,"num_words":21,"start":27.329998,"end":49.274998},{"sentences":[{"text":"Yeah.","start":49.145,"end":49.385002,"sentiment":"neutral","sentiment_score":0.003497880883514881},{"text":"No.","start":49.385002,"end":49.545002,"sentiment":"neutral","sentiment_score":-0.06324487179517746},{"text":"You're open.","start":49.545002,"end":50.285,"sentiment":"neutral","sentiment_score":-0.044356136582791805}],"sentiment":"neutral","sentiment_score":-0.03711481601931155,"channel":1,"num_words":4,"start":49.145,"end":50.285},{"sentences":[{"text":"So what I might do so what's happened is he's had a change of adviser on the hub 24.","start":54.12,"end":60.22,"sentiment":"neutral","sentiment_score":0.005161567346045845},{"text":"Perfect.","start":63.48,"end":63.88,"sentiment":"positive","sentiment_score":0.42701220512390137},{"text":"Perfect.","start":63.88,"end":64.2,"sentiment":"positive","sentiment_score":0.441681832075119},{"text":"Perfect.","start":64.2,"end":64.7,"sentiment":"positive","sentiment_score":0.3864653706550598},{"text":"Alrighty.","start":68.415,"end":68.915,"sentiment":"neutral","sentiment_score":0.1856185495853424}],"sentiment":"neutral","sentiment_score":0.06690642334844756,"channel":0,"num_words":23,"start":54.12,"end":68.915},{"sentences":[{"text":"So he just called in now?","start":71.935005,"end":73.555,"sentiment":"neutral","sentiment_score":0.05088198930025101}],"sentiment":"neutral","sentiment_score":0.05088198930025101,"channel":0,"num_words":6,"start":71.935005,"end":73.555},{"sentences":[{"text":"Yeah.","start":74.435,"end":74.675,"sentiment":"neutral","sentiment_score":0.029262423515319824},{"text":"He's just called in, I assume.","start":74.675,"end":76.215,"sentiment":"neutral","sentiment_score":0.030676805103818577},{"text":"Although, I don't think he's returning Jack's call.","start":77.88,"end":80.92,"sentiment":"neutral","sentiment_score":-0.0090718197170645},{"text":"But, yeah, he called in to complete his personal statement.","start":80.92,"end":83.56,"sentiment":"neutral","sentiment_score":0.04579243920743466},{"text":"Yeah.","start":83.56,"end":84.06,"sentiment":"neutral","sentiment_score":0.07052204012870789}],"sentiment":"neutral","sentiment_score":0.025738274177106526,"channel":1,"num_words":26,"start":74.435,"end":84.06},{"sentences":[{"text":"Yeah.","start":84.91,"end":85.23,"sentiment":"neutral","sentiment_score":0.13729499280452728},{"text":"Cool.","start":85.23,"end":85.55,"sentiment":"neutral","sentiment_score":0.26243630051612854},{"text":"He we've got him booked in for 10:30, so it's just a touch early.","start":85.55,"end":89.810005,"sentiment":"neutral","sentiment_score":0.1460361299770219}],"sentiment":"neutral","sentiment_score":0.15276481956243515,"channel":0,"num_words":16,"start":84.91,"end":89.810005},{"sentences":[{"text":"Yes.","start":90.615,"end":91.115,"sentiment":"neutral","sentiment_score":0.08050927519798279}],"sentiment":"neutral","sentiment_score":0.08050927519798279,"channel":1,"num_words":1,"start":90.615,"end":91.115},{"sentences":[{"text":"And all scheduled for 10:30, not 10:15.","start":92.765,"end":98.145004,"sentiment":"neutral","sentiment_score":0.04971917612212045},{"text":"I'll check to you.","start":98.445,"end":99.985,"sentiment":"neutral","sentiment_score":0.12424476630985737},{"text":"Awesome.","start":106.22,"end":106.7,"sentiment":"positive","sentiment_score":0.49917519092559814},{"text":"Alright.","start":106.7,"end":107.2,"sentiment":"neutral","sentiment_score":0.2419762909412384},{"text":"Would you like to pass Bradley Smith over to me?","start":108.78,"end":112.24,"sentiment":"neutral","sentiment_score":0.17395834475755692}],"sentiment":"neutral","sentiment_score":0.14459774902333383,"channel":0,"num_words":23,"start":92.765,"end":112.24},{"sentences":[{"text":"I would love to pass Bradley Smith over to you.","start":112.71,"end":115.61,"sentiment":"positive","sentiment_score":0.598121264576912},{"text":"You've got him in three, two, one.","start":115.715004,"end":118.615005,"sentiment":"positive","sentiment_score":0.35801919443266733}],"sentiment":"positive","sentiment_score":0.499255706282223,"channel":1,"num_words":17,"start":112.71,"end":118.615005},{"sentences":[{"text":"Brad, good morning.","start":121.33501,"end":122.055,"sentiment":"positive","sentiment_score":0.4561187227567037},{"text":"It's Tommy here, mate.","start":122.055,"end":123.01501,"sentiment":"positive","sentiment_score":0.42978300899267197},{"text":"How are you doing?","start":123.01501,"end":123.83501,"sentiment":"positive","sentiment_score":0.42296841740608215}],"sentiment":"positive","sentiment_score":0.43448744307864795,"channel":0,"num_words":11,"start":121.33501,"end":123.83501},{"sentences":[{"text":"Can I hear it?","start":126.435005,"end":127.495,"sentiment":"neutral","sentiment_score":0.17970847710967064}],"sentiment":"neutral","sentiment_score":0.17970847710967064,"channel":1,"num_words":4,"start":126.435005,"end":127.495},{"sentences":[{"text":"Right.","start":128.71,"end":128.87001,"sentiment":"neutral","sentiment_score":0.3228895962238312},{"text":"Living the dream, mister Smith.","start":128.87001,"end":130.07,"sentiment":"positive","sentiment_score":0.4983906030654907},{"text":"How about you?","start":130.07,"end":130.63,"sentiment":"positive","sentiment_score":0.3563720683256785},{"text":"Yeah.","start":130.63,"end":130.87001,"sentiment":"neutral","sentiment_score":0.11816269904375076},{"text":"Not too bad.","start":130.87001,"end":131.51001,"sentiment":"neutral","sentiment_score":0.025027424097061157}],"sentiment":"neutral","sentiment_score":0.31363106060486573,"channel":0,"num_words":13,"start":128.71,"end":131.51001},{"sentences":[{"text":"It's a bit crackly, but I've got you.","start":131.51001,"end":133.35,"sentiment":"neutral","sentiment_score":-0.15702025266364217},{"text":"Can you hear me okay?","start":133.35,"end":134.57,"sentiment":"neutral","sentiment_score":-0.006737632304430008}],"sentiment":"neutral","sentiment_score":-0.09921924483317596,"channel":0,"num_words":13,"start":131.51001,"end":134.57},{"sentences":[{"text":"Is that better?","start":140.695,"end":141.515,"sentiment":"neutral","sentiment_score":0.013593969866633415}],"sentiment":"neutral","sentiment_score":0.013593969866633415,"channel":1,"num_words":3,"start":140.695,"end":141.515},{"sentences":[{"text":"That's sensational.","start":142.485,"end":143.785,"sentiment":"positive","sentiment_score":0.5967095196247101},{"text":"Thank you for that.","start":144.005,"end":144.645,"sentiment":"positive","sentiment_score":0.7065654247999191},{"text":"What did you do?","start":144.645,"end":145.545,"sentiment":"neutral","sentiment_score":0.19297730177640915}],"sentiment":"positive","sentiment_score":0.47915899455547334,"channel":0,"num_words":10,"start":142.485,"end":145.545},{"sentences":[{"text":"No.","start":146.615,"end":146.85501,"sentiment":"neutral","sentiment_score":-0.05164621025323868},{"text":"I'm in the","start":146.85501,"end":148.95502,"sentiment":"neutral","sentiment_score":-0.012860682792961597}],"sentiment":"neutral","sentiment_score":-0.022557064658030868,"channel":1,"num_words":4,"start":146.615,"end":148.95502},{"sentences":[{"text":"Oh, perfect.","start":148.645,"end":149.365,"sentiment":"neutral","sentiment_score":0.21611028909683228}],"sentiment":"neutral","sentiment_score":0.21611028909683228,"channel":0,"num_words":2,"start":148.645,"end":149.365},{"sentences":[{"text":"car.","start":149.255,"end":149.755,"sentiment":"neutral","sentiment_score":0.13979440927505493}],"sentiment":"neutral","sentiment_score":0.13979440927505493,"channel":1,"num_words":1,"start":149.255,"end":149.755},{"sentences":[{"text":"Perfect.","start":149.365,"end":149.685,"sentiment":"positive","sentiment_score":0.49894464015960693},{"text":"Perfect.","start":149.685,"end":150.085,"sentiment":"positive","sentiment_score":0.5058479905128479}],"sentiment":"positive","sentiment_score":0.5023963153362274,"channel":0,"num_words":2,"start":149.365,"end":150.085},{"sentences":[{"text":"It's","start":150.05501,"end":150.295,"sentiment":"neutral","sentiment_score":0.23363368213176727}],"sentiment":"neutral","sentiment_score":0.23363368213176727,"channel":1,"num_words":1,"start":150.05501,"end":150.295},{"sentences":[{"text":"Mate, I","start":150.085,"end":150.405,"sentiment":"neutral","sentiment_score":0.21244149655103683}],"sentiment":"neutral","sentiment_score":0.21244149655103683,"channel":0,"num_words":2,"start":150.085,"end":150.405},{"sentences":[{"text":"alright.","start":150.295,"end":150.455,"sentiment":"neutral","sentiment_score":0.14927911758422852}],"sentiment":"neutral","sentiment_score":0.14927911758422852,"channel":1,"num_words":1,"start":150.295,"end":150.455},{"sentences":[{"text":"just","start":150.405,"end":150.645,"sentiment":"neutral","sentiment_score":0.10262291133403778}],"sentiment":"neutral","sentiment_score":0.10262291133403778,"channel":0,"num_words":1,"start":150.405,"end":150.645},{"sentences":[{"text":"I just","start":150.455,"end":151.115,"sentiment":"neutral","sentiment_score":0.10755545645952225}],"sentiment":"neutral","sentiment_score":0.10755545645952225,"channel":1,"num_words":2,"start":150.455,"end":151.115},{"sentences":[{"text":"had Madison pass you over to me because you're going through the personal statement for the insurance application.","start":150.645,"end":155.90668,"sentiment":"neutral","sentiment_score":0.10584380932980114},{"text":"Is that right?","start":155.90668,"end":157.34,"sentiment":"neutral","sentiment_score":0.07991483559211095}],"sentiment":"neutral","sentiment_score":0.10213967022441682,"channel":0,"num_words":21,"start":150.645,"end":157.34},{"sentences":[{"text":"Yeah.","start":159.87,"end":160.27,"sentiment":"neutral","sentiment_score":0.08876539766788483},{"text":"Well, it's because we've got a meeting.","start":160.27,"end":161.97,"sentiment":"neutral","sentiment_score":0.15482378325292043},{"text":"I've just I've come out of I've just had a positive meeting with my parents' firm, local","start":162.67,"end":174.185,"sentiment":"neutral","sentiment_score":0.2794949307161219}],"sentiment":"neutral","sentiment_score":0.236957828104496,"channel":1,"num_words":25,"start":159.87,"end":174.185},{"sentences":[{"text":"Gotcha.","start":174.135,"end":174.615,"sentiment":"neutral","sentiment_score":0.2141249179840088}],"sentiment":"neutral","sentiment_score":0.2141249179840088,"channel":0,"num_words":1,"start":174.135,"end":174.615},{"sentences":[{"text":"guys,","start":174.245,"end":174.745,"sentiment":"neutral","sentiment_score":0.1882818043231964}],"sentiment":"neutral","sentiment_score":0.1882818043231964,"channel":1,"num_words":1,"start":174.245,"end":174.745},{"sentences":[{"text":"Gotcha.","start":174.615,"end":175.115,"sentiment":"neutral","sentiment_score":0.19188657402992249}],"sentiment":"neutral","sentiment_score":0.19188657402992249,"channel":0,"num_words":1,"start":174.615,"end":175.115},{"sentences":[{"text":"and and I've decided","start":174.965,"end":176.185,"sentiment":"neutral","sentiment_score":0.16713382303714752}],"sentiment":"neutral","sentiment_score":0.16713382303714752,"channel":1,"num_words":4,"start":174.965,"end":176.185},{"sentences":[{"text":"Yep.","start":175.735,"end":176.235,"sentiment":"neutral","sentiment_score":0.17942100763320923}],"sentiment":"neutral","sentiment_score":0.17942100763320923,"channel":0,"num_words":1,"start":175.735,"end":176.235},{"sentences":[{"text":"that I'm gonna switch over, and we're gonna run-in a plan where we're going to have a combined super fund, and we're gonna buy a investment property together.","start":176.885,"end":188.20999,"sentiment":"neutral","sentiment_score":0.14629480615258217}],"sentiment":"neutral","sentiment_score":0.14629480615258217,"channel":1,"num_words":28,"start":176.885,"end":188.20999},{"sentences":[{"text":"Sweet.","start":188.23,"end":188.43,"sentiment":"neutral","sentiment_score":0.32690006494522095},{"text":"A bit of a family SMS there, kinda thing.","start":188.43,"end":190.89,"sentiment":"neutral","sentiment_score":0.17650903595818412}],"sentiment":"neutral","sentiment_score":0.19154813885688782,"channel":0,"num_words":10,"start":188.23,"end":190.89},{"sentences":[{"text":"Yeah.","start":191.15,"end":191.39,"sentiment":"neutral","sentiment_score":0.1004347801208496},{"text":"Yeah.","start":191.39,"end":191.79,"sentiment":"neutral","sentiment_score":0.11323821544647215},{"text":"So","start":191.79,"end":192.29,"sentiment":"neutral","sentiment_score":0.1484905630350113}],"sentiment":"neutral","sentiment_score":0.1207211862007777,"channel":1,"num_words":3,"start":191.15,"end":192.29},{"sentences":[{"text":"That's cool.","start":193.205,"end":193.94499,"sentiment":"neutral","sentiment_score":0.2794650048017502}],"sentiment":"neutral","sentiment_score":0.2794650048017502,"channel":0,"num_words":2,"start":193.205,"end":193.94499},{"sentences":[{"text":"I have to well, look.","start":194.505,"end":195.94499,"sentiment":"neutral","sentiment_score":0.04231318309903145},{"text":"I just thought it's probably not necessary to run through anything more just yet,","start":195.94499,"end":203.405,"sentiment":"neutral","sentiment_score":-0.016923903786976422}],"sentiment":"neutral","sentiment_score":-0.0013351967117111933,"channel":1,"num_words":19,"start":194.505,"end":203.405},{"sentences":[{"text":"Yeah.","start":204.81999,"end":205.31999,"sentiment":"neutral","sentiment_score":0.03806230425834656}],"sentiment":"neutral","sentiment_score":0.03806230425834656,"channel":0,"num_words":1,"start":204.81999,"end":205.31999},{"sentences":[{"text":"seeing that, you know, they've got their advice for me.","start":204.905,"end":209.48999,"sentiment":"neutral","sentiment_score":0.07209119275212288},{"text":"But I think personally and also for the family, it's it's it's sounds like a better structure for us for the time being.","start":209.48999,"end":221.03499,"sentiment":"neutral","sentiment_score":0.13821386740259503},{"text":"So I just didn't","start":221.03499,"end":221.915,"sentiment":"neutral","sentiment_score":0.0034606711124069997}],"sentiment":"neutral","sentiment_score":0.105774961141366,"channel":1,"num_words":37,"start":204.905,"end":221.915},{"sentences":[{"text":"Yeah.","start":221.785,"end":222.105,"sentiment":"neutral","sentiment_score":-0.012506430968642237}],"sentiment":"neutral","sentiment_score":-0.012506430968642237,"channel":0,"num_words":1,"start":221.785,"end":222.105},{"sentences":[{"text":"know","start":221.915,"end":222.155,"sentiment":"neutral","sentiment_score":-0.015859849750995636}],"sentiment":"neutral","sentiment_score":-0.015859849750995636,"channel":1,"num_words":1,"start":221.915,"end":222.155},{"sentences":[{"text":"That's","start":222.105,"end":222.425,"sentiment":"neutral","sentiment_score":-0.002617029007524252}],"sentiment":"neutral","sentiment_score":-0.002617029007524252,"channel":0,"num_words":1,"start":222.105,"end":222.425},{"sentences":[{"text":"if it was","start":222.155,"end":222.89499,"sentiment":"neutral","sentiment_score":0.024617470800876617}],"sentiment":"neutral","sentiment_score":0.024617470800876617,"channel":1,"num_words":3,"start":222.155,"end":222.89499},{"sentences":[{"text":"fair enough.","start":222.425,"end":223.165,"sentiment":"neutral","sentiment_score":0.028024964034557343}],"sentiment":"neutral","sentiment_score":0.028024964034557343,"channel":0,"num_words":2,"start":222.425,"end":223.165},{"sentences":[{"text":"yeah.","start":223.83499,"end":224.075,"sentiment":"neutral","sentiment_score":0.03644353896379471},{"text":"It's probably not necessary to run through the insurance stuff.","start":224.075,"end":229.69499,"sentiment":"neutral","sentiment_score":-0.07474072845652699},{"text":"You know, don't wanna waste your time going through all that.","start":231.75499,"end":233.995,"sentiment":"neutral","sentiment_score":-0.11132356253537265},{"text":"I need to change it next week.","start":233.995,"end":235.95,"sentiment":"neutral","sentiment_score":-0.06447734896625791}],"sentiment":"neutral","sentiment_score":-0.08230566814670275,"channel":1,"num_words":29,"start":223.83499,"end":235.95},{"sentences":[{"text":"Yeah.","start":237.36,"end":237.6,"sentiment":"neutral","sentiment_score":0.04813344031572342},{"text":"No.","start":237.6,"end":237.84,"sentiment":"neutral","sentiment_score":-0.0506167858839035},{"text":"I really appreciate that.","start":237.84,"end":239.12,"sentiment":"neutral","sentiment_score":0.1912025478668511},{"text":"Have they have","start":239.12,"end":240.64,"sentiment":"neutral","sentiment_score":0.0023702622080842652}],"sentiment":"neutral","sentiment_score":0.08549307028038634,"channel":0,"num_words":9,"start":237.36,"end":240.64},{"sentences":[{"text":"You","start":240.33,"end":240.83,"sentiment":"neutral","sentiment_score":-0.0020590825006365776}],"sentiment":"neutral","sentiment_score":-0.0020590825006365776,"channel":1,"num_words":1,"start":240.33,"end":240.83},{"sentences":[{"text":"they put in","start":240.64,"end":241.52,"sentiment":"neutral","sentiment_score":0.001210682714978854}],"sentiment":"neutral","sentiment_score":0.001210682714978854,"channel":0,"num_words":3,"start":240.64,"end":241.52},{"sentences":[{"text":"know what","start":241.21,"end":241.69,"sentiment":"neutral","sentiment_score":-0.00380898779258132}],"sentiment":"neutral","sentiment_score":-0.00380898779258132,"channel":1,"num_words":2,"start":241.21,"end":241.69},{"sentences":[{"text":"an","start":241.52,"end":241.76001,"sentiment":"neutral","sentiment_score":-0.0033397357910871506}],"sentiment":"neutral","sentiment_score":-0.0033397357910871506,"channel":0,"num_words":1,"start":241.52,"end":241.76001},{"sentences":[{"text":"I","start":241.69,"end":242.19,"sentiment":"neutral","sentiment_score":-0.002628486603498459}],"sentiment":"neutral","sentiment_score":-0.002628486603498459,"channel":1,"num_words":1,"start":241.69,"end":242.19},{"sentences":[{"text":"insurance strategy for the SMSF for you?","start":241.76001,"end":244.5,"sentiment":"neutral","sentiment_score":0.0050048671130623135}],"sentiment":"neutral","sentiment_score":0.0050048671130623135,"channel":0,"num_words":7,"start":241.76001,"end":244.5},{"sentences":[{"text":"mean?","start":246.89,"end":246.97,"sentiment":"neutral","sentiment_score":-0.007439883891493082},{"text":"No.","start":246.97,"end":247.21,"sentiment":"neutral","sentiment_score":-0.09104485809803008},{"text":"I haven't done anything in particular yet.","start":247.21,"end":249.845,"sentiment":"neutral","sentiment_score":-0.11378037184476852},{"text":"Just signed some forms, but we've been, you know, we've been explained what's gonna happen.","start":249.845,"end":256.085,"sentiment":"neutral","sentiment_score":-0.03237318095440666},{"text":"I gotta go in next week, and they're gonna have some documents ready for me to sign, like changes changeovers and stuff.","start":256.085,"end":263.34,"sentiment":"neutral","sentiment_score":0.017674440094693142}],"sentiment":"neutral","sentiment_score":-0.021558856024690296,"channel":1,"num_words":46,"start":246.89,"end":263.34},{"sentences":[{"text":"So","start":263.9,"end":264.4,"sentiment":"neutral","sentiment_score":0.06868274509906769}],"sentiment":"neutral","sentiment_score":0.06868274509906769,"channel":1,"num_words":1,"start":263.9,"end":264.4},{"sentences":[{"text":"Yeah.","start":264.52,"end":264.92,"sentiment":"neutral","sentiment_score":0.130820170044899},{"text":"Cool.","start":264.92,"end":265.42,"sentiment":"neutral","sentiment_score":0.2609907388687134},{"text":"So when you go in next week, if you wanna bring in the statement of advice that we sent through with your existing and recommended insurances, I'm sure they've already got a recommendation there for you","start":265.64,"end":279.175,"sentiment":"neutral","sentiment_score":0.11519936534265678}],"sentiment":"neutral","sentiment_score":0.11944705424340148,"channel":0,"num_words":38,"start":264.52,"end":279.175},{"sentences":[{"text":"Yeah.","start":279.435,"end":279.935,"sentiment":"neutral","sentiment_score":0.020959531888365746}],"sentiment":"neutral","sentiment_score":0.020959531888365746,"channel":1,"num_words":1,"start":279.435,"end":279.935},{"sentences":[{"text":"or currently formulating one.","start":279.47498,"end":282.19498,"sentiment":"neutral","sentiment_score":0.007691283710300922},{"text":"But if","start":282.19498,"end":282.595,"sentiment":"neutral","sentiment_score":0.01882016845047474}],"sentiment":"neutral","sentiment_score":0.011400911957025528,"channel":0,"num_words":6,"start":279.47498,"end":282.595},{"sentences":[{"text":"Yeah.","start":282.47498,"end":282.97498,"sentiment":"neutral","sentiment_score":0.013158529996871948}],"sentiment":"neutral","sentiment_score":0.013158529996871948,"channel":1,"num_words":1,"start":282.47498,"end":282.97498},{"sentences":[{"text":"you wanna kind of pass that over to them and say, look, this is what I was about to do anyway,","start":282.595,"end":286.775,"sentiment":"neutral","sentiment_score":0.02784640820963042}],"sentiment":"neutral","sentiment_score":0.02784640820963042,"channel":0,"num_words":21,"start":282.595,"end":286.775},{"sentences":[{"text":"Yeah.","start":287.275,"end":287.775,"sentiment":"neutral","sentiment_score":0.02345873787999153}],"sentiment":"neutral","sentiment_score":0.02345873787999153,"channel":1,"num_words":1,"start":287.275,"end":287.775},{"sentences":[{"text":"Either they can say, look, keep what you've got and get it paid out of the SMS there","start":287.98,"end":292.64,"sentiment":"neutral","sentiment_score":0.02931336396270328}],"sentiment":"neutral","sentiment_score":0.02931336396270328,"channel":0,"num_words":18,"start":287.98,"end":292.64},{"sentences":[{"text":"Yep.","start":292.89,"end":293.39,"sentiment":"neutral","sentiment_score":0.03232219070196152}],"sentiment":"neutral","sentiment_score":0.03232219070196152,"channel":1,"num_words":1,"start":292.89,"end":293.39},{"sentences":[{"text":"or, yep, go with Nios, get that paid out of the SMS there or we've got a third option for you that we think is more appropriate.","start":293.26,"end":299.76,"sentiment":"neutral","sentiment_score":0.04472433554905432}],"sentiment":"neutral","sentiment_score":0.04472433554905432,"channel":0,"num_words":27,"start":293.26,"end":299.76},{"sentences":[{"text":"Okay.","start":300.33,"end":300.83,"sentiment":"neutral","sentiment_score":0.11984904110431673},{"text":"Cool.","start":300.89,"end":301.39,"sentiment":"neutral","sentiment_score":0.1868133246898651},{"text":"Alright, man.","start":301.69,"end":302.49,"sentiment":"neutral","sentiment_score":0.16854821145534515},{"text":"Yeah.","start":302.49,"end":302.81,"sentiment":"neutral","sentiment_score":0.10531724989414216}],"sentiment":"neutral","sentiment_score":0.14981520771980286,"channel":1,"num_words":5,"start":300.33,"end":302.81},{"sentences":[{"text":"So one","start":302.49503,"end":302.975,"sentiment":"neutral","sentiment_score":0.05789182148873806}],"sentiment":"neutral","sentiment_score":0.05789182148873806,"channel":0,"num_words":2,"start":302.49503,"end":302.975},{"sentences":[{"text":"Well","start":302.81,"end":303.31,"sentiment":"neutral","sentiment_score":0.043684713542461395}],"sentiment":"neutral","sentiment_score":0.043684713542461395,"channel":1,"num_words":1,"start":302.81,"end":303.31},{"sentences":[{"text":"of the things is any of your current cover, it can easily be restructured to be owned by your estimates there.","start":302.975,"end":310.17502,"sentiment":"neutral","sentiment_score":0.09058653758395285},{"text":"It's just","start":310.17502,"end":310.73502,"sentiment":"neutral","sentiment_score":0.05043023079633713}],"sentiment":"neutral","sentiment_score":0.08709468481981236,"channel":0,"num_words":23,"start":302.975,"end":310.73502},{"sentences":[{"text":"yes.","start":310.505,"end":311.005,"sentiment":"neutral","sentiment_score":0.0400545671582222}],"sentiment":"neutral","sentiment_score":0.0400545671582222,"channel":1,"num_words":1,"start":310.505,"end":311.005},{"sentences":[{"text":"a couple of forms.","start":310.73502,"end":311.795,"sentiment":"neutral","sentiment_score":0.026913256384432316}],"sentiment":"neutral","sentiment_score":0.026913256384432316,"channel":0,"num_words":4,"start":310.73502,"end":311.795},{"sentences":[{"text":"Okay.","start":311.945,"end":312.42502,"sentiment":"neutral","sentiment_score":0.13162319362163544},{"text":"Cool.","start":312.42502,"end":312.92502,"sentiment":"neutral","sentiment_score":0.2530931234359741},{"text":"Cool.","start":312.98502,"end":313.48502,"sentiment":"neutral","sentiment_score":0.24742940068244937},{"text":"Yeah,","start":313.945,"end":314.345,"sentiment":"neutral","sentiment_score":0.2078343629837036}],"sentiment":"neutral","sentiment_score":0.20999502018094063,"channel":1,"num_words":4,"start":311.945,"end":314.345},{"sentences":[{"text":"Cool.","start":313.95,"end":314.45,"sentiment":"neutral","sentiment_score":0.30480045080184937}],"sentiment":"neutral","sentiment_score":0.30480045080184937,"channel":0,"num_words":1,"start":313.95,"end":314.45},{"sentences":[{"text":"man.","start":314.345,"end":314.845,"sentiment":"neutral","sentiment_score":0.2777509391307831},{"text":"Cool.","start":315.625,"end":316.02502,"sentiment":"positive","sentiment_score":0.3707510232925415},{"text":"Well, thanks for everything.","start":316.02502,"end":316.98502,"sentiment":"positive","sentiment_score":0.6161053031682968},{"text":"I'll let you know how I got you next week.","start":316.98502,"end":318.765,"sentiment":"positive","sentiment_score":0.42589816451072693}],"sentiment":"positive","sentiment_score":0.4607440512627363,"channel":1,"num_words":16,"start":314.345,"end":318.765},{"sentences":[{"text":"Yeah, mate.","start":319.4709,"end":319.9509,"sentiment":"neutral","sentiment_score":0.30408450961112976},{"text":"Just give us a buzz.","start":319.9509,"end":320.6709,"sentiment":"neutral","sentiment_score":0.2672442257404327},{"text":"If you need anything from us, just let us know.","start":320.6709,"end":322.8509,"sentiment":"neutral","sentiment_score":0.24831896871328354}],"sentiment":"neutral","sentiment_score":0.26044587265042696,"channel":0,"num_words":17,"start":319.4709,"end":322.8509},{"sentences":[{"text":"Cheers, man.","start":323.12085,"end":323.76086,"sentiment":"positive","sentiment_score":0.4976830929517746},{"text":"Bye.","start":323.76086,"end":324.26086,"sentiment":"neutral","sentiment_score":0.2232734262943268}],"sentiment":"positive","sentiment_score":0.4062132040659587,"channel":1,"num_words":3,"start":323.12085,"end":324.26086},{"sentences":[{"text":"Awesome.","start":324.83087,"end":325.2309,"sentiment":"positive","sentiment_score":0.9193273186683656},{"text":"Have a good weekend.","start":325.2309,"end":326.1109,"sentiment":"positive","sentiment_score":0.8352341502904892},{"text":"Bye.","start":326.1109,"end":326.6109,"sentiment":"positive","sentiment_score":0.5060755610466003}],"sentiment":"positive","sentiment_score":0.7943899134794871,"channel":0,"num_words":6,"start":324.83087,"end":326.6109},{"sentences":[{"text":"You too.","start":326.24088,"end":326.80087,"sentiment":"positive","sentiment_score":0.45263972878456116},{"text":"Bye.","start":326.80087,"end":327.30087,"sentiment":"neutral","sentiment_score":-0.08405951410531998}],"sentiment":"neutral","sentiment_score":0.2737399811546008,"channel":1,"num_words":3,"start":326.24088,"end":327.30087}]},"summary":{"result":"success","short":"A customer named Bradley Smith called in to complete his personal statement, but it was not the one he wanted to speak to. The representative, Tommy, helped him schedule a new appointment for the next day and informed him that he can either keep his current coverage or have a new coverage for a lower quote."},"intents":{"segments":[{"text":"He we've got him booked in for 10:30, so it's just a touch early. Yes. And all scheduled for 10:30, not 10:15.","start_word":148,"end_word":169,"intents":[{"intent":"Confirm appointment","confidence_score":0.033245664}]},{"text":"Thank you for that. What did you do?","start_word":249,"end_word":256,"intents":[{"intent":"Express appreciation","confidence_score":0.054898012}]},{"text":"that I'm gonna switch over, and we're gonna run-in a plan where we're going to have a combined super fund, and we're gonna buy a investment property together. Sweet.","start_word":327,"end_word":355,"intents":[{"intent":"Change insurance plan","confidence_score":0.08582943}]},{"text":"I haven't done anything in particular yet. Just signed some forms, but we've been, you know, we've been explained what's gonna happen. I gotta go in next week, and they're gonna have some documents ready for me to sign, like changes changeovers and stuff. So Yeah. Cool.","start_word":490,"end_word":536,"intents":[{"intent":"Prevent insurance cancellation","confidence_score":0.00003710603}]}]},"sentiments":{"segments":[{"text":"Hello? Hi, Tommy. I've got Bradley Smith on the phone. He has the personal statement booked with Jack this morning, and so he's calling back to speak to Jack, but this is the one that had the change of adviser go on his account. Right. Right. Right. Right. Right. Right. Right. So he was actually calling in to go through the personal statement then. Yeah. Yep. Give me two seconds. The personal statement. Alright. I'm just messaging Jack at the moment for a quick sec to see. Yeah. No. You're open. So what I might do so what's happened is he's had a change of adviser on the hub 24.","start_word":0,"end_word":109,"sentiment":"neutral","sentiment_score":0.017035869881510735},{"text":"Perfect. Perfect. Perfect.","start_word":110,"end_word":112,"sentiment":"positive","sentiment_score":0.41838645935058594},{"text":"Alrighty. So he just called in now? Yeah. He's just called in, I assume. Although, I don't think he's returning Jack's call. But, yeah, he called in to complete his personal statement. Yeah. Yeah. Cool. He we've got him booked in for 10:30, so it's just a touch early. Yes. And all scheduled for 10:30, not 10:15. I'll check to you.","start_word":113,"end_word":173,"sentiment":"neutral","sentiment_score":0.07401779294013977},{"text":"Awesome.","start_word":174,"end_word":174,"sentiment":"positive","sentiment_score":0.49917519092559814},{"text":"Alright. Would you like to pass Bradley Smith over to me?","start_word":175,"end_word":185,"sentiment":"neutral","sentiment_score":0.1923619955778122},{"text":"I would love to pass Bradley Smith over to you. You've got him in three, two, one. Brad, good morning. It's Tommy here, mate. How are you doing?","start_word":186,"end_word":213,"sentiment":"positive","sentiment_score":0.4547973871231079},{"text":"Can I hear it? Right.","start_word":214,"end_word":218,"sentiment":"neutral","sentiment_score":0.2285984754562378},{"text":"Living the dream, mister Smith. How about you?","start_word":219,"end_word":226,"sentiment":"positive","sentiment_score":0.4468106031417846},{"text":"Yeah. Not too bad. It's a bit crackly, but I've got you. Can you hear me okay? Is that better?","start_word":227,"end_word":246,"sentiment":"neutral","sentiment_score":-0.06018549026921392},{"text":"That's sensational. Thank you for that.","start_word":247,"end_word":252,"sentiment":"positive","sentiment_score":0.6424142718315125},{"text":"What did you do? No. I'm in the Oh, perfect. car.","start_word":253,"end_word":263,"sentiment":"neutral","sentiment_score":0.10915739089250565},{"text":"Perfect. Perfect.","start_word":264,"end_word":265,"sentiment":"positive","sentiment_score":0.5023963451385498},{"text":"It's Mate, I alright. just I just had Madison pass you over to me because you're going through the personal statement for the insurance application. Is that right? Yeah. Well, it's because we've got a meeting. I've just I've come out of I've just had a positive meeting with my parents' firm, local Gotcha. guys, Gotcha. and and I've decided Yep. that I'm gonna switch over, and we're gonna run-in a plan where we're going to have a combined super fund, and we're gonna buy a investment property together. Sweet. A bit of a family SMS there, kinda thing. Yeah. Yeah. So That's cool. I have to well, look. I just thought it's probably not necessary to run through anything more just yet, Yeah. seeing that, you know, they've got their advice for me. But I think personally and also for the family, it's it's it's sounds like a better structure for us for the time being. So I just didn't Yeah. know That's if it was fair enough. yeah. It's probably not necessary to run through the insurance stuff. You know, don't wanna waste your time going through all that. I need to change it next week. Yeah. No. I really appreciate that. Have they have You they put in know what an I insurance strategy for the SMSF for you? mean? No. I haven't done anything in particular yet. Just signed some forms, but we've been, you know, we've been explained what's gonna happen. I gotta go in next week, and they're gonna have some documents ready for me to sign, like changes changeovers and stuff. So Yeah. Cool. So when you go in next week, if you wanna bring in the statement of advice that we sent through with your existing and recommended insurances, I'm sure they've already got a recommendation there for you Yeah. or currently formulating one. But if Yeah. you wanna kind of pass that over to them and say, look, this is what I was about to do anyway, Yeah. Either they can say, look, keep what you've got and get it paid out of the SMS there Yep. or, yep, go with Nios, get that paid out of the SMS there or we've got a third option for you that we think is more appropriate. Okay. Cool. Alright, man. Yeah. So one Well of the things is any of your current cover, it can easily be restructured to be owned by your estimates there. It's just yes. a couple of forms. Okay. Cool. Cool. Yeah, Cool. man.","start_word":266,"end_word":690,"sentiment":"neutral","sentiment_score":0.07717916890978813},{"text":"Cool. Well, thanks for everything. I'll let you know how I got you next week.","start_word":691,"end_word":705,"sentiment":"positive","sentiment_score":0.4694308340549469},{"text":"Yeah, mate. Just give us a buzz. If you need anything from us, just let us know.","start_word":706,"end_word":722,"sentiment":"neutral","sentiment_score":0.2687661051750183},{"text":"Cheers, man.","start_word":723,"end_word":724,"sentiment":"positive","sentiment_score":0.5060486197471619},{"text":"Bye.","start_word":725,"end_word":725,"sentiment":"neutral","sentiment_score":0.29742369055747986},{"text":"Awesome. Have a good weekend. Bye. You too.","start_word":726,"end_word":733,"sentiment":"positive","sentiment_score":0.6935951113700867},{"text":"Bye.","start_word":734,"end_word":734,"sentiment":"neutral","sentiment_score":0.2441554069519043}],"average":{"sentiment":"neutral","sentiment_score":0.1182845361239266}}}}