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My name is Daniel. How are you? Oh, not bad. Not bad at all.\n\nI am I'm just giving you a call about a property inspection, funnily I I was referred over to you by All Points Conveyancing, and they said you should be able to help out with a owner builder report or a property report. Yeah. Sorry. What was that? We so my my now ex wife and I haven't really done anything else ourselves.\n\nI think we did paint a little bit, and apparently that needs to be ticked off on. There was work done over seven years ago on adding floating floorboards and then adding air conditioners, but I don't have any paperwork because it's from seven years ago. And I actually Yeah. Yes. I got told we do have to a few minutes ago, but Maximum reporting.\n\nOkay. Yep. Gotcha. So as long as the work's over that period, then we don't need to get you get a copy of that. Oh, okay.\n\nI'll give them a callback and see what they say. No. I I appreciate you being an an honest honest man. 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My name is Daniel. How are you?\n\nChannel 1: Very good. And yourself?\n\nChannel 0: Oh, not bad. Not bad at all.\n\nChannel 1: Sure. How can I\n\nChannel 0: I\n\nChannel 1: help?\n\nChannel 0: am I'm just giving you a call about a property inspection, funnily\n\nChannel 1: Okay.\n\nChannel 0: I I was referred over to you by All Points Conveyancing,\n\nChannel 1: Yep.\n\nChannel 0: and they said you should be able to help out with a owner\n\nChannel 1: Own\n\nChannel 0: builder\n\nChannel 1: and builder.\n\nChannel 0: report or a property report.\n\nChannel 1: Yes.\n\nChannel 0: Yeah.\n\nChannel 1: Okay. What have you done\n\nChannel 0: Sorry. What was that?\n\nChannel 1: have you done at the house?\n\nChannel 0: We so my my now ex wife and I haven't really done anything else ourselves. I think we did paint a little bit, and apparently that needs to be ticked off on. 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now.","start":128.725,"end":130.005,"sentiment":"neutral","sentiment_score":0.07894290185400418},{"text":"Thanks so much for your time","start":130.005,"end":131.045,"sentiment":"positive","sentiment_score":0.4524570306142171}],"sentiment":"neutral","sentiment_score":0.23695731828255312,"channel":0,"num_words":14,"start":128.325,"end":131.045},{"sentences":[{"text":"Alright.","start":130.905,"end":131.405,"sentiment":"neutral","sentiment_score":0.30251234769821167}],"sentiment":"neutral","sentiment_score":0.30251234769821167,"channel":1,"num_words":1,"start":130.905,"end":131.405},{"sentences":[{"text":"and your","start":131.045,"end":131.625,"sentiment":"neutral","sentiment_score":0.31380799412727356}],"sentiment":"neutral","sentiment_score":0.31380799412727356,"channel":0,"num_words":2,"start":131.045,"end":131.625},{"sentences":[{"text":"Cheers.","start":132.345,"end":132.845,"sentiment":"neutral","sentiment_score":0.312878280878067}],"sentiment":"neutral","sentiment_score":0.312878280878067,"channel":1,"num_words":1,"start":132.345,"end":132.845},{"sentences":[{"text":"help.","start":132.725,"end":133.225,"sentiment":"neutral","sentiment_score":0.1919398009777069}],"sentiment":"neutral","sentiment_score":0.1919398009777069,"channel":0,"num_words":1,"start":132.725,"end":133.225},{"sentences":[{"text":"Bye bye.","start":132.985,"end":133.645,"sentiment":"neutral","sentiment_score":0.1709015592932701}],"sentiment":"neutral","sentiment_score":0.1709015592932701,"channel":1,"num_words":2,"start":132.985,"end":133.645},{"sentences":[{"text":"Thanks.","start":133.365,"end":133.865,"sentiment":"neutral","sentiment_score":0.2761952877044678},{"text":"See you.","start":134.005,"end":134.405,"sentiment":"neutral","sentiment_score":0.22769695520401},{"text":"Bye.","start":134.405,"end":134.905,"sentiment":"neutral","sentiment_score":0.10851241648197174}],"sentiment":"neutral","sentiment_score":0.21002540364861488,"channel":0,"num_words":4,"start":133.365,"end":134.905}]},"summary":{"result":"success","short":"An agent from All Points Conveyancing calls a customer to ask if they can help with a property inspection. The customer explains that they haven't done any work themselves and was referred by All Points Conveyancing. The agent confirms that they need to report and that they can't get a copy of the report. The customer thanks the agent and says they'll call back if they need further assistance."},"intents":{"segments":[{"text":"am I'm just giving you a call about a property inspection, funnily Okay.","start_word":26,"end_word":38,"intents":[{"intent":"Schedule property inspection","confidence_score":0.057029124}]},{"text":"So you don't have to report. I got told we do have to a few minutes ago, but No. You don't. Six and a half years is maximum reporting. Maximum reporting. Okay.","start_word":165,"end_word":196,"intents":[{"intent":"Provide information on reporting requirements","confidence_score":0.0002451819}]},{"text":"I'll give them a callback and see I'm what not gonna they say. steal your money. No. I I appreciate you being an an honest honest man. And if they do come back saying, no. For some reason, we do need to do x, y, or z, I'll I'll give you a buzz back and definitely yeah. No worries.","start_word":237,"end_word":295,"intents":[{"intent":"Request callback","confidence_score":0.40878317}]}]},"sentiments":{"segments":[{"text":"Hey, Joe. My name is Daniel. How are you?","start_word":0,"end_word":8,"sentiment":"neutral","sentiment_score":0.15890826284885406},{"text":"Very good.","start_word":9,"end_word":10,"sentiment":"positive","sentiment_score":0.6285643577575684},{"text":"And yourself? Oh, not bad. Not bad at all. Sure. How can I I help? am I'm just giving you a call about a property inspection, funnily Okay. I I was referred over to you by All Points Conveyancing, Yep. and they said you should be able to help out with a owner Own builder and builder. report or a property report. Yes. Yeah. Okay. What have you done Sorry. What was that? have you done at the house? We so my my now ex wife and I haven't really done anything else ourselves. I think we did paint a little bit, and apparently that needs to be ticked off on. There was work done over seven years ago on adding floating floorboards and then adding air conditioners, but I don't have any paperwork because it's from seven years ago. And I Okay. So are actually you sure it was Yeah. seven? Yes. Okay. So you don't have to report. I got told we do have to a few minutes ago, but No. You don't. Six and a half years is maximum reporting. Maximum reporting. Okay. So you can tell them you spoke to me, and I said it's unnecessary. Yep. Gotcha. So as long as the work's over that period, then we don't need to get you get a copy of Correct. that. Oh, okay. I'll give them a callback and see I'm what not gonna they say. steal your money. No. I I appreciate you being an an honest honest man. And if they do come back saying, no. For some reason, we do need to do x, y, or z, I'll I'll give you a buzz back and definitely yeah. No worries. Okay. But but but Thanks, that's fine. sir. But legally, you you're not required to have Okay. Gotcha. one. Okay. I will give them a callback now.","start_word":11,"end_word":322,"sentiment":"neutral","sentiment_score":0.005141326691955328},{"text":"Thanks so much for your time Alright.","start_word":323,"end_word":329,"sentiment":"positive","sentiment_score":0.4024754762649536},{"text":"and your Cheers. help. Bye bye. Thanks. See you. Bye.","start_word":330,"end_word":339,"sentiment":"neutral","sentiment_score":0.22353820502758023}],"average":{"sentiment":"neutral","sentiment_score":0.02910315917906848}}}}