{"metadata":{"transaction_key":"deprecated","request_id":"019fb598-d793-7630-bff8-4463818ba394","sha256":"5f6d7eed8889b7fbd302e628ff09389d15fc91e09ad442f5ccd87dadb4116f84","created":"2026-07-31T00:35:21.506Z","duration":7.5599375,"channels":2,"models":["c0dd532d-9b09-484d-a717-be8b6fd1bb8c"],"model_info":{"c0dd532d-9b09-484d-a717-be8b6fd1bb8c":{"name":"2-phonecall-nova","version":"2024-02-07.8919","arch":"nova-2"}},"summary_info":{"model_uuid":"67875a7f-c9c4-48a0-aa55-5bdb8a91c34a","input_tokens":0,"output_tokens":0},"sentiment_info":{"model_uuid":"80ab3179-d113-4254-bd6b-4a2f96498695","input_tokens":10,"output_tokens":10},"intents_info":{"model_uuid":"80ab3179-d113-4254-bd6b-4a2f96498695","input_tokens":10,"output_tokens":4}},"results":{"channels":[{"alternatives":[{"transcript":"","confidence":0.0,"words":[],"paragraphs":{"transcript":"\n","paragraphs":[]}}]},{"alternatives":[{"transcript":"Thanks for calling. Please leave a message.","confidence":0.9995117,"words":[{"word":"thanks","start":1.1999999,"end":1.52,"confidence":0.99902344,"punctuated_word":"Thanks","sentiment":"positive","sentiment_score":0.6173989176750183},{"word":"for","start":1.52,"end":1.76,"confidence":1.0,"punctuated_word":"for","sentiment":"positive","sentiment_score":0.6358177065849304},{"word":"calling","start":1.76,"end":2.24,"confidence":0.9995117,"punctuated_word":"calling.","sentiment":"positive","sentiment_score":0.5330910086631775},{"word":"please","start":2.24,"end":2.6399999,"confidence":1.0,"punctuated_word":"Please","sentiment":"neutral","sentiment_score":-0.08929789066314697},{"word":"leave","start":2.6399999,"end":2.8799999,"confidence":0.99902344,"punctuated_word":"leave","sentiment":"neutral","sentiment_score":-0.16671046614646912},{"word":"a","start":2.8799999,"end":2.96,"confidence":0.99902344,"punctuated_word":"a","sentiment":"neutral","sentiment_score":-0.1210409700870514},{"word":"message","start":2.96,"end":3.46,"confidence":1.0,"punctuated_word":"message.","sentiment":"neutral","sentiment_score":-0.0728062316775322}],"paragraphs":{"transcript":"\nThanks for calling. Please leave a message.","paragraphs":[{"sentences":[{"text":"Thanks for calling.","start":1.1999999,"end":2.24,"sentiment":"positive","sentiment_score":0.5954358776410421},{"text":"Please leave a message.","start":2.24,"end":3.46,"sentiment":"neutral","sentiment_score":-0.11246388964354992}],"sentiment":"neutral","sentiment_score":0.1909217249069895,"num_words":7,"start":1.1999999,"end":3.46}]}}]}],"paragraphs":{"transcript":"\nChannel 1: Thanks for calling. Please leave a message.","paragraphs":[{"sentences":[{"text":"Thanks for calling.","start":1.1999999,"end":2.24,"sentiment":"positive","sentiment_score":0.5954358776410421},{"text":"Please leave a message.","start":2.24,"end":3.46,"sentiment":"neutral","sentiment_score":-0.11246388964354992}],"sentiment":"neutral","sentiment_score":0.1909217249069895,"channel":1,"num_words":7,"start":1.1999999,"end":3.46}]},"summary":{"result":"success","short":"Thanks for calling. Please leave a message."},"intents":{"segments":[{"text":"Please leave a message.","start_word":3,"end_word":6,"intents":[{"intent":"Leave message","confidence_score":0.6715221}]}]},"sentiments":{"segments":[{"text":"Thanks for calling.","start_word":0,"end_word":2,"sentiment":"positive","sentiment_score":0.5798496603965759},{"text":"Please leave a message.","start_word":3,"end_word":6,"sentiment":"neutral","sentiment_score":-0.11807426810264587}],"average":{"sentiment":"neutral","sentiment_score":0.1610952854156494}}}}