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Please hold for a moment, and one of the team will be with you. Please note this call will be recorded for training and quality purposes. If you are not okay with this, please let us know. VanHomes, a family owned business, is rapidly becoming Australia's preferred choice for portable housing supply.\n\nSelection starts from our studio suite, small, versatile, and affordable, upsized to the single and double expanding suites for more space. Innovation, the heart of VanHomes for over twelve years, transforming the way elderly Hello. Unfortunately, we are unable to take your call right now. Please leave a message, and we will get","paragraphs":[{"sentences":[{"text":"Welcome to VanHomes, building Australia's innovative, fully relocatable homes, transforming the way you live.","start":5.12,"end":12.42,"sentiment":"positive","sentiment_score":0.6352517838988986},{"text":"Please hold for a moment, and one of the team will be with you.","start":12.48,"end":15.465,"sentiment":"neutral","sentiment_score":0.03182364986943347},{"text":"Please note this call will be recorded for training and quality purposes.","start":15.545,"end":18.845,"sentiment":"neutral","sentiment_score":-0.040672382495055594},{"text":"If you are not okay with this, please let us know.","start":18.985,"end":21.565,"sentiment":"neutral","sentiment_score":-0.2664880386807702},{"text":"VanHomes, a family owned business, is rapidly becoming Australia's preferred choice for portable housing supply.","start":27.545,"end":34.39,"sentiment":"positive","sentiment_score":0.5867645343144735}],"sentiment":"neutral","sentiment_score":0.22304677381885774,"channel":1,"num_words":66,"start":5.12,"end":34.39},{"sentences":[{"text":"Selection starts from our studio suite, small, versatile, and affordable, upsized to the single and double expanding suites for more space.","start":34.69,"end":43.455,"sentiment":"positive","sentiment_score":0.4202362625371842},{"text":"Innovation, the heart of VanHomes for over twelve years, transforming the way elderly Hello.","start":49.295002,"end":55.96294,"sentiment":"positive","sentiment_score":0.636415567781244},{"text":"Unfortunately, we are unable to take your call right now.","start":55.96294,"end":59.90294,"sentiment":"negative","sentiment_score":-0.49213363230228424},{"text":"Please leave a message, and we will get","start":60.202938,"end":62.54294,"sentiment":"neutral","sentiment_score":-0.19289654307067394}],"sentiment":"neutral","sentiment_score":0.21264661876660473,"channel":1,"num_words":53,"start":34.69,"end":62.54294}]},"summary":{"result":"success","short":"The customer calls van Homes and is informed that the call will be recorded. They are then put on hold and hear about the company's success in providing affordable and versatile portable housing solutions. However, the call is unable to be taken and the customer is asked to leave a message."},"intents":{"segments":[{"text":"Welcome to VanHomes, building Australia's innovative, fully relocatable homes, transforming the way you live. Please hold for a moment, and one of the team will be with you. Please note this call will be recorded for training and quality purposes. If you are not okay with this, please let us know.","start_word":1,"end_word":51,"intents":[{"intent":"Inform caller about vanhomes","confidence_score":0.020555148}]}]},"sentiments":{"segments":[{"text":"Welcome to VanHomes, building Australia's innovative, fully relocatable homes, transforming the way you live.","start_word":0,"end_word":13,"sentiment":"positive","sentiment_score":0.6187861561775208},{"text":"Please hold for a moment, and one of the team will be with you. Please note this call will be recorded for training and quality purposes. If you are not okay with this, please let us know.","start_word":14,"end_word":50,"sentiment":"neutral","sentiment_score":-0.07947604358196259},{"text":"VanHomes, a family owned business, is rapidly becoming Australia's preferred choice for portable housing supply. Selection starts from our studio suite, small, versatile, and affordable, upsized to the single and double expanding suites for more space. Innovation, the heart of VanHomes for over twelve years, transforming the way elderly Hello.","start_word":51,"end_word":100,"sentiment":"positive","sentiment_score":0.5231006741523743},{"text":"Unfortunately, we are unable to take your call right now.","start_word":101,"end_word":110,"sentiment":"negative","sentiment_score":-0.4855722188949585},{"text":"Please leave a message, and we will get","start_word":111,"end_word":118,"sentiment":"neutral","sentiment_score":-0.2098691463470459}],"average":{"sentiment":"neutral","sentiment_score":0.2562120251539277}}}}