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Cheers.","paragraphs":[{"sentences":[{"text":"Hi, John.","start":5.04,"end":5.68,"sentiment":"neutral","sentiment_score":0.14611007273197174},{"text":"This is Alex from SWM Consulting.","start":5.68,"end":7.7799997,"sentiment":"neutral","sentiment_score":0.18342878421147665},{"text":"I've reached out to you a couple of months ago, and I didn't realize that you sent through your number.","start":7.9199996,"end":13.28,"sentiment":"neutral","sentiment_score":0.05845757983624935},{"text":"And I'm I'm really terribly sorry.","start":13.28,"end":15.245,"sentiment":"negative","sentiment_score":-0.3521038666367531},{"text":"I just wanted to call and, yeah, introduce myself and my business where if I don't want a consultancy, I'd I'd love to be able to talk to you about how we can win together and and support each other.","start":15.245,"end":28.7,"sentiment":"positive","sentiment_score":0.45958739779889585}],"sentiment":"neutral","sentiment_score":0.2544975291836906,"num_words":74,"start":5.04,"end":28.7},{"sentences":[{"text":"If you have a moment, I realized you're in Bundoora.","start":29.0,"end":31.32,"sentiment":"neutral","sentiment_score":0.23259540051221847},{"text":"I actually live in Reza, so not too far.","start":31.32,"end":34.14,"sentiment":"neutral","sentiment_score":0.16253708634111616},{"text":"If you'd like to give me a callback, that'd be amazing.","start":34.52,"end":36.940002,"sentiment":"positive","sentiment_score":0.4394558641043576},{"text":"0493224496.","start":37.16,"end":39.89694,"sentiment":"neutral","sentiment_score":0.03265775367617607},{"text":"Again, I'm terribly sorry.","start":40.45694,"end":42.05694,"sentiment":"negative","sentiment_score":-0.3659118115901947}],"sentiment":"neutral","sentiment_score":0.20548036556158747,"num_words":35,"start":29.0,"end":42.05694},{"sentences":[{"text":"It's taken so long to get back to you.","start":42.05694,"end":43.656937,"sentiment":"negative","sentiment_score":-0.4185394330157174},{"text":"Hopefully, I'll hear from you soon.","start":43.816936,"end":45.336937,"sentiment":"neutral","sentiment_score":0.052864640563105546},{"text":"Cheers.","start":45.336937,"end":45.836937,"sentiment":"neutral","sentiment_score":0.22543738782405853}],"sentiment":"neutral","sentiment_score":-0.2015143541211728,"num_words":16,"start":42.05694,"end":45.836937}]}}]},{"alternatives":[{"transcript":"Hey, Frank. 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It's John. Please leave an added number, and I'll get back to you as soon as I can.","paragraphs":[{"sentences":[{"text":"Hey, Frank.","start":0.0,"end":0.39999998,"sentiment":"neutral","sentiment_score":0.11021959036588669},{"text":"It's John.","start":0.39999998,"end":0.71999997,"sentiment":"neutral","sentiment_score":0.0874423049390316},{"text":"Please leave an added number, and I'll get back to you as soon as I can.","start":0.71999997,"end":3.62,"sentiment":"neutral","sentiment_score":0.10568650998175144}],"sentiment":"neutral","sentiment_score":0.10431539751589299,"num_words":20,"start":0.0,"end":3.62}]}}]}],"paragraphs":{"transcript":"\nChannel 1: Hey, Frank. It's John. Please leave an added number, and I'll get back to you as soon as I can.\n\nChannel 0: Hi, John. This is Alex from SWM Consulting. I've reached out to you a couple of months ago, and I didn't realize that you sent through your number. And I'm I'm really terribly sorry. I just wanted to call and, yeah, introduce myself and my business where if I don't want a consultancy, I'd I'd love to be able to talk to you about how we can win together and and support each other.\n\nIf you have a moment, I realized you're in Bundoora. I actually live in Reza, so not too far. If you'd like to give me a callback, that'd be amazing. 0493224496. Again, I'm terribly sorry.\n\nIt's taken so long to get back to you. Hopefully, I'll hear from you soon. Cheers.","paragraphs":[{"sentences":[{"text":"Hey, Frank.","start":0.0,"end":0.39999998,"sentiment":"neutral","sentiment_score":0.11021959036588669},{"text":"It's John.","start":0.39999998,"end":0.71999997,"sentiment":"neutral","sentiment_score":0.0874423049390316},{"text":"Please leave an added number, and I'll get back to you as soon as I can.","start":0.71999997,"end":3.62,"sentiment":"neutral","sentiment_score":0.10568650998175144}],"sentiment":"neutral","sentiment_score":0.10431539751589299,"channel":1,"num_words":20,"start":0.0,"end":3.62},{"sentences":[{"text":"Hi, John.","start":5.04,"end":5.68,"sentiment":"neutral","sentiment_score":0.14611007273197174},{"text":"This is Alex from SWM Consulting.","start":5.68,"end":7.7799997,"sentiment":"neutral","sentiment_score":0.18342878421147665},{"text":"I've reached out to you a couple of months ago, and I didn't realize that you sent through your number.","start":7.9199996,"end":13.28,"sentiment":"neutral","sentiment_score":0.05845757983624935},{"text":"And I'm I'm really terribly sorry.","start":13.28,"end":15.245,"sentiment":"negative","sentiment_score":-0.3521038666367531},{"text":"I just wanted to call and, yeah, introduce myself and my business where if I don't want a consultancy, I'd I'd love to be able to talk to you about how we can win together and and support each other.","start":15.245,"end":28.7,"sentiment":"positive","sentiment_score":0.45958739779889585}],"sentiment":"neutral","sentiment_score":0.2544975291836906,"channel":0,"num_words":74,"start":5.04,"end":28.7},{"sentences":[{"text":"If you have a moment, I realized you're in Bundoora.","start":29.0,"end":31.32,"sentiment":"neutral","sentiment_score":0.23259540051221847},{"text":"I actually live in Reza, so not too far.","start":31.32,"end":34.14,"sentiment":"neutral","sentiment_score":0.16253708634111616},{"text":"If you'd like to give me a callback, that'd be amazing.","start":34.52,"end":36.940002,"sentiment":"positive","sentiment_score":0.4394558641043576},{"text":"0493224496.","start":37.16,"end":39.89694,"sentiment":"neutral","sentiment_score":0.03265775367617607},{"text":"Again, I'm terribly sorry.","start":40.45694,"end":42.05694,"sentiment":"negative","sentiment_score":-0.3659118115901947}],"sentiment":"neutral","sentiment_score":0.20548036556158747,"channel":0,"num_words":35,"start":29.0,"end":42.05694},{"sentences":[{"text":"It's taken so long to get back to you.","start":42.05694,"end":43.656937,"sentiment":"negative","sentiment_score":-0.4185394330157174},{"text":"Hopefully, I'll hear from you soon.","start":43.816936,"end":45.336937,"sentiment":"neutral","sentiment_score":0.052864640563105546},{"text":"Cheers.","start":45.336937,"end":45.836937,"sentiment":"neutral","sentiment_score":0.22543738782405853}],"sentiment":"neutral","sentiment_score":-0.2015143541211728,"channel":0,"num_words":16,"start":42.05694,"end":45.836937}]},"summary":{"result":"success","short":"John, a consultant from SWM Consulting, calls John who had previously sent through a number. Alex apologizes for the delay and asks for John to call back to discuss how they can win together. Alex apologizes again for the delay and hopes to hear from John soon."},"intents":{"segments":[{"text":"This is Alex from SWM Consulting. I've reached out to you a couple of months ago, and I didn't realize that you sent through your number. And I'm I'm really terribly sorry. 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