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Good. Thanks. Stephanie. No.\n\nWe're all good in that place, but thank you very much. Have a good day.","paragraphs":[{"sentences":[{"text":"I'll speak to speaking.","start":2.3999999,"end":3.3799999,"sentiment":"neutral","sentiment_score":0.010025259689427912},{"text":"Good.","start":12.96,"end":13.12,"sentiment":"positive","sentiment_score":0.5837534666061401},{"text":"Thanks.","start":13.12,"end":13.605,"sentiment":"positive","sentiment_score":0.727081298828125},{"text":"Stephanie.","start":19.605,"end":20.105,"sentiment":"neutral","sentiment_score":0.07015863060951233},{"text":"No.","start":76.31694,"end":76.55694,"sentiment":"neutral","sentiment_score":-0.025156602263450623}],"sentiment":"neutral","sentiment_score":0.1744922290672548,"num_words":8,"start":2.3999999,"end":76.55694},{"sentences":[{"text":"We're all good in that place, but thank you very much.","start":76.55694,"end":79.036934,"sentiment":"neutral","sentiment_score":0.30921804972670297},{"text":"Have a good day.","start":79.036934,"end":79.936935,"sentiment":"positive","sentiment_score":0.3901301845908165}],"sentiment":"neutral","sentiment_score":0.3307946190237999,"num_words":15,"start":76.55694,"end":79.936935}]}}]}],"paragraphs":{"transcript":"\nChannel 1: I'll speak to speaking.\n\nChannel 0: Yeah. Good morning. Christian, it's Ronald from Cloud Solution IT. How are you doing today?\n\nChannel 1: Good. Thanks.\n\nChannel 0: I'm doing wonderful. Thank you for asking. A question, I hope you still remember\n\nChannel 1: Stephanie.\n\nChannel 0: the company because the last time that we touched base with you, it was October of last year. And during that time, I was trying to arrange a meeting with you together with my CTO, mister Baljit Singh, to introduce our company and our services. Name of the company again, it's Cloud Solution IT. We are a managed service provider. We are also Microsoft trusted partner providing services for cloud solution, cybersecurity, backup and recovery, SharePoint, managed by Power BI, PowerApps, and many more.\n\nAnd reason for my call today, Christian, same thing as before, we're only hoping to arrange an introductory meeting with you simply to introduce our company only for future reference. And we're hoping, sir, that you have an available time next month, maybe on first or second week of September.\n\nChannel 1: No. We're all good in that place, but thank you very much. Have a good day.","paragraphs":[{"sentences":[{"text":"I'll speak to speaking.","start":2.3999999,"end":3.3799999,"sentiment":"neutral","sentiment_score":0.010025259689427912}],"sentiment":"neutral","sentiment_score":0.010025259689427912,"channel":1,"num_words":4,"start":2.3999999,"end":3.3799999},{"sentences":[{"text":"Yeah.","start":4.96,"end":5.2,"sentiment":"neutral","sentiment_score":0.08629215508699417},{"text":"Good morning.","start":5.2,"end":5.94,"sentiment":"neutral","sentiment_score":0.3231557756662369},{"text":"Christian, it's Ronald from Cloud Solution IT.","start":6.3999996,"end":10.34,"sentiment":"neutral","sentiment_score":0.21378871585641587},{"text":"How are you doing today?","start":10.88,"end":12.099999,"sentiment":"neutral","sentiment_score":0.25770955085754393}],"sentiment":"neutral","sentiment_score":0.23451149811347324,"channel":0,"num_words":15,"start":4.96,"end":12.099999},{"sentences":[{"text":"Good.","start":12.96,"end":13.12,"sentiment":"positive","sentiment_score":0.5837534666061401},{"text":"Thanks.","start":13.12,"end":13.605,"sentiment":"positive","sentiment_score":0.727081298828125}],"sentiment":"positive","sentiment_score":0.6554173827171326,"channel":1,"num_words":2,"start":12.96,"end":13.605},{"sentences":[{"text":"I'm doing wonderful.","start":14.595,"end":15.895,"sentiment":"positive","sentiment_score":0.7823125123977661},{"text":"Thank you for asking.","start":16.035,"end":17.095,"sentiment":"positive","sentiment_score":0.6735938191413879},{"text":"A question, I hope you still remember","start":17.955,"end":19.795,"sentiment":"neutral","sentiment_score":0.047328075127942223}],"sentiment":"positive","sentiment_score":0.38375780997531755,"channel":0,"num_words":14,"start":14.595,"end":19.795},{"sentences":[{"text":"Stephanie.","start":19.605,"end":20.105,"sentiment":"neutral","sentiment_score":0.07015863060951233}],"sentiment":"neutral","sentiment_score":0.07015863060951233,"channel":1,"num_words":1,"start":19.605,"end":20.105},{"sentences":[{"text":"the company because the last time that we touched base with you, it was October of last year.","start":19.795,"end":24.535,"sentiment":"neutral","sentiment_score":0.043231690457711615},{"text":"And during that time, I was trying to arrange a meeting with you together with my CTO, mister Baljit Singh, to introduce our company and our services.","start":24.99,"end":35.41,"sentiment":"neutral","sentiment_score":0.05255081711543931},{"text":"Name of the company again, it's Cloud Solution IT.","start":36.43,"end":39.89,"sentiment":"neutral","sentiment_score":0.04864771498574151},{"text":"We are a managed service provider.","start":40.565,"end":42.985,"sentiment":"neutral","sentiment_score":0.04640525082747141},{"text":"We are also Microsoft trusted partner providing services for cloud solution, cybersecurity, backup and recovery, SharePoint, managed by Power BI, PowerApps, and many more.","start":43.285,"end":56.78,"sentiment":"neutral","sentiment_score":0.056573202367872}],"sentiment":"neutral","sentiment_score":0.05084595579787025,"channel":0,"num_words":84,"start":19.795,"end":56.78},{"sentences":[{"text":"And reason for my call today, Christian, same thing as before, we're only hoping to arrange an introductory meeting with you simply to introduce our company only for future reference.","start":57.24,"end":67.979996,"sentiment":"neutral","sentiment_score":0.04193480898781369},{"text":"And we're hoping, sir, that you have an available time next month, maybe on first or second week of September.","start":68.795,"end":74.174995,"sentiment":"neutral","sentiment_score":0.04539075689390302}],"sentiment":"neutral","sentiment_score":0.043317188150249424,"channel":0,"num_words":50,"start":57.24,"end":74.174995},{"sentences":[{"text":"No.","start":76.31694,"end":76.55694,"sentiment":"neutral","sentiment_score":-0.025156602263450623},{"text":"We're all good in that place, but thank you very much.","start":76.55694,"end":79.036934,"sentiment":"neutral","sentiment_score":0.30921804972670297},{"text":"Have a good day.","start":79.036934,"end":79.936935,"sentiment":"positive","sentiment_score":0.3901301845908165}],"sentiment":"neutral","sentiment_score":0.30854766769334674,"channel":1,"num_words":16,"start":76.31694,"end":79.936935}]},"summary":{"result":"success","short":"The caller, Ronald from Cloud Solution IT, is trying to arrange an introductory meeting with the customer, Christian, to introduce their company and their services. The company is a managed service provider and Microsoft trusted partner providing solutions for cloud solutions, cybersecurity, backup and recovery, SharePoint, and managed by Power BI. The caller hopes to schedule an introductory meeting for the first or second week of September."},"intents":{"segments":[{"text":"A question, I hope you still remember Stephanie. the company because the last time that we touched base with you, it was October of last year. And during that time, I was trying to arrange a meeting with you together with my CTO, mister Baljit Singh, to introduce our company and our services.","start_word":28,"end_word":80,"intents":[{"intent":"Introduce company","confidence_score":0.28523424}]},{"text":"And during that time, I was trying to arrange a meeting with you together with my CTO, mister Baljit Singh, to introduce our company and our services.","start_word":54,"end_word":80,"intents":[{"intent":"Arrange meeting","confidence_score":0.22646014}]}]},"sentiments":{"segments":[{"text":"I'll speak to speaking. Yeah. Good morning. Christian, it's Ronald from Cloud Solution IT. How are you doing today?","start_word":0,"end_word":18,"sentiment":"neutral","sentiment_score":0.1805126816034317},{"text":"Good. Thanks. I'm doing wonderful. Thank you for asking.","start_word":19,"end_word":27,"sentiment":"positive","sentiment_score":0.7061270475387573},{"text":"A question, I hope you still remember Stephanie. the company because the last time that we touched base with you, it was October of last year. And during that time, I was trying to arrange a meeting with you together with my CTO, mister Baljit Singh, to introduce our company and our services. Name of the company again, it's Cloud Solution IT. We are a managed service provider. We are also Microsoft trusted partner providing services for cloud solution, cybersecurity, backup and recovery, SharePoint, managed by Power BI, PowerApps, and many more. And reason for my call today, Christian, same thing as before, we're only hoping to arrange an introductory meeting with you simply to introduce our company only for future reference. And we're hoping, sir, that you have an available time next month, maybe on first or second week of September. No. We're all good in that place, but thank you very much.","start_word":28,"end_word":181,"sentiment":"neutral","sentiment_score":0.06566032022237778},{"text":"Have a good day.","start_word":182,"end_word":185,"sentiment":"positive","sentiment_score":0.41384804248809814}],"average":{"sentiment":"neutral","sentiment_score":0.12552822918530954}}}}