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Good afternoon. Chris, it's Ronald from Cloud Solution IT. How are you doing today? Alright.\n\nOkay. That's wonderful. Chris, I hope you still remember the company because the last time that we touched base with you, it was October of last year. And during that time, I was trying to arrange a meeting with you together with my CTO, mister Bajit Singh, to introduce our company and our services. Name of the company again, Chris, it's Cloud Solution IT.\n\nWe are a managed service provider. We are also Microsoft trusted partner. Yeah. That's fine. Mhmm.\n\nAlright. When do you think so best I can I call you back, sir, for a short introductory meeting? Later this year, sir. Be before end of the year, sir. Right?\n\nYeah. Okay. I'll be happy to ring you back again, sir. Alright. Thank you.\n\nEnjoy your day, sir. Thank you. 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Good afternoon. Chris, it's Ronald from Cloud Solution IT. How are you doing today? Alright.\n\nOkay. That's wonderful. Chris, I hope you still remember the company because the last time that we touched base with you, it was October of last year. And during that time, I was trying to arrange a meeting with you together with my CTO, mister Bajit Singh, to\n\nChannel 1: Yes.\n\nChannel 0: introduce our company and our services. Name of the company again, Chris, it's Cloud Solution IT. We are a managed service provider. We are also Microsoft trusted\n\nChannel 1: Sorry.\n\nChannel 0: partner.\n\nChannel 1: Can I can I sorry? Can I cut you\n\nChannel 0: Yeah.\n\nChannel 1: off, sir? So\n\nChannel 0: That's fine.\n\nChannel 1: I'm no longer at the organization that I was at before, and I've only been at the current organization for about three months. So I'm not really looking\n\nChannel 0: Mhmm.\n\nChannel 1: to engage with anyone at the moment.\n\nChannel 0: Alright. 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you.","start":90.53094,"end":91.270935,"sentiment":"positive","sentiment_score":0.3956378400325775}],"sentiment":"positive","sentiment_score":0.43178075220849776,"channel":0,"num_words":9,"start":88.69093,"end":91.270935},{"sentences":[{"text":"See you.","start":91.130005,"end":91.69,"sentiment":"neutral","sentiment_score":0.26539771258831024},{"text":"Bye.","start":91.69,"end":92.19,"sentiment":"neutral","sentiment_score":0.21271489560604095}],"sentiment":"neutral","sentiment_score":0.2478367735942205,"channel":1,"num_words":3,"start":91.130005,"end":92.19},{"sentences":[{"text":"Thank you.","start":92.29094,"end":93.11094,"sentiment":"neutral","sentiment_score":0.2574497312307358}],"sentiment":"neutral","sentiment_score":0.2574497312307358,"channel":0,"num_words":2,"start":92.29094,"end":93.11094}]},"summary":{"result":"success","short":"The Cloud Solution IT representative, Ronald, calls the customer, Chris, to introduce their company and offer their services. Chris explains that he is no longer at the current organization and is not interested in engaging with anyone at the moment. Ronald suggests a meeting in November or December and the call ends with a goodbye."},"intents":{"segments":[{"text":"Name of the company again, Chris, it's Cloud Solution IT. We are a managed service provider. We are also Microsoft trusted Sorry. partner.","start_word":72,"end_word":94,"intents":[{"intent":"Provide company updates","confidence_score":0.00036174536}]}]},"sentiments":{"segments":[{"text":"Hello? Yeah. Good afternoon. Chris, it's Ronald from Cloud Solution IT. How are you doing today? Alright.","start_word":0,"end_word":16,"sentiment":"neutral","sentiment_score":0.25070899724960327},{"text":"Okay. That's wonderful.","start_word":17,"end_word":19,"sentiment":"positive","sentiment_score":0.6633022427558899},{"text":"Chris, I hope you still remember the company because the last time that we touched base with you, it was October of last year. And during that time, I was trying to arrange a meeting with you together with my CTO, mister Bajit Singh, to Yes. introduce our company and our services. Name of the company again, Chris, it's Cloud Solution IT. We are a managed service provider. We are also Microsoft trusted Sorry. partner. Can I can I sorry? Can I cut you Yeah. off, sir? So That's fine. I'm no longer at the organization that I was at before, and I've only been at the current organization for about three months. So I'm not really looking Mhmm. to engage with anyone at the moment. Alright. When do you think so best I can I call you back, sir, Maybe for a short introductory maybe later late this year. meeting? Later this year, sir. Be before end of the year, sir. Right? Yeah. November, December, something like that. Yeah. Okay. I'll be happy to ring you back again, sir. Okay. Thank you. Alright.","start_word":20,"end_word":203,"sentiment":"neutral","sentiment_score":-0.01131042093038559},{"text":"Thank you. Enjoy your day, sir. Thank you.","start_word":204,"end_word":211,"sentiment":"positive","sentiment_score":0.4507754445075989},{"text":"See you. Bye. Thank you.","start_word":212,"end_word":216,"sentiment":"neutral","sentiment_score":0.25865888595581055}],"average":{"sentiment":"neutral","sentiment_score":0.05333383090960713}}}}