{"metadata":{"transaction_key":"deprecated","request_id":"019f01bf-2578-7ee2-be65-081c2d55367b","sha256":"e1363974e81e265be68de2cd56b9d5a56fe27a3c1ce770f806d6ccfdf6ee62d5","created":"2026-06-26T02:25:32.850Z","duration":7.7759376,"channels":2,"models":["c0dd532d-9b09-484d-a717-be8b6fd1bb8c"],"model_info":{"c0dd532d-9b09-484d-a717-be8b6fd1bb8c":{"name":"2-phonecall-nova","version":"2024-02-07.8919","arch":"nova-2"}},"summary_info":{"model_uuid":"67875a7f-c9c4-48a0-aa55-5bdb8a91c34a","input_tokens":0,"output_tokens":0},"sentiment_info":{"model_uuid":"80ab3179-d113-4254-bd6b-4a2f96498695","input_tokens":35,"output_tokens":35},"intents_info":{"model_uuid":"80ab3179-d113-4254-bd6b-4a2f96498695","input_tokens":35,"output_tokens":4}},"results":{"channels":[{"alternatives":[{"transcript":"","confidence":0.0,"words":[],"paragraphs":{"transcript":"\n","paragraphs":[]}}]},{"alternatives":[{"transcript":"I'm not on the phone right now. Can you please leave me a message and your phone number, and I'll get back to you? Thank you.","confidence":0.9980469,"words":[{"word":"i'm","start":1.68,"end":1.8399999,"confidence":0.99853516,"punctuated_word":"I'm","sentiment":"negative","sentiment_score":-0.4896568655967712},{"word":"not","start":1.8399999,"end":2.08,"confidence":0.9970703,"punctuated_word":"not","sentiment":"negative","sentiment_score":-0.5168716907501221},{"word":"on","start":2.08,"end":2.1599998,"confidence":0.69140625,"punctuated_word":"on","sentiment":"negative","sentiment_score":-0.4770176112651825},{"word":"the","start":2.1599998,"end":2.24,"confidence":0.9267578,"punctuated_word":"the","sentiment":"negative","sentiment_score":-0.5035274624824524},{"word":"phone","start":2.24,"end":2.48,"confidence":0.99902344,"punctuated_word":"phone","sentiment":"negative","sentiment_score":-0.5766913294792175},{"word":"right","start":2.48,"end":2.6399999,"confidence":1.0,"punctuated_word":"right","sentiment":"negative","sentiment_score":-0.5557985305786133},{"word":"now","start":2.6399999,"end":2.8,"confidence":0.9995117,"punctuated_word":"now.","sentiment":"negative","sentiment_score":-0.5302607417106628},{"word":"can","start":2.8,"end":2.96,"confidence":0.9941406,"punctuated_word":"Can","sentiment":"negative","sentiment_score":-0.3362930715084076},{"word":"you","start":2.96,"end":3.12,"confidence":0.9980469,"punctuated_word":"you","sentiment":"neutral","sentiment_score":-0.2525758743286133},{"word":"please","start":3.12,"end":3.28,"confidence":0.9980469,"punctuated_word":"please","sentiment":"neutral","sentiment_score":-0.22440055012702945},{"word":"leave","start":3.28,"end":3.4399998,"confidence":0.9580078,"punctuated_word":"leave","sentiment":"neutral","sentiment_score":-0.14888080954551697},{"word":"me","start":3.4399998,"end":3.52,"confidence":0.8178711,"punctuated_word":"me","sentiment":"neutral","sentiment_score":-0.14790524542331696},{"word":"a","start":3.52,"end":3.6,"confidence":0.97802734,"punctuated_word":"a","sentiment":"neutral","sentiment_score":-0.14575767517089844},{"word":"message","start":3.6,"end":3.9199998,"confidence":1.0,"punctuated_word":"message","sentiment":"neutral","sentiment_score":-0.16007043421268463},{"word":"and","start":3.9199998,"end":4.08,"confidence":0.97265625,"punctuated_word":"and","sentiment":"neutral","sentiment_score":-0.09193776547908784},{"word":"your","start":4.08,"end":4.16,"confidence":0.9921875,"punctuated_word":"your","sentiment":"neutral","sentiment_score":-0.21014352142810824},{"word":"phone","start":4.16,"end":4.3199997,"confidence":1.0,"punctuated_word":"phone","sentiment":"neutral","sentiment_score":-0.1908261775970459},{"word":"number","start":4.3199997,"end":4.56,"confidence":0.8395996,"punctuated_word":"number,","sentiment":"neutral","sentiment_score":-0.017260901629924774},{"word":"and","start":4.56,"end":4.72,"confidence":0.9980469,"punctuated_word":"and","sentiment":"neutral","sentiment_score":0.003230467438697815},{"word":"i'll","start":4.72,"end":4.88,"confidence":0.9995117,"punctuated_word":"I'll","sentiment":"neutral","sentiment_score":-0.04157480597496033},{"word":"get","start":4.88,"end":4.96,"confidence":1.0,"punctuated_word":"get","sentiment":"neutral","sentiment_score":-0.12907791137695312},{"word":"back","start":4.96,"end":5.12,"confidence":1.0,"punctuated_word":"back","sentiment":"neutral","sentiment_score":-0.058926552534103394},{"word":"to","start":5.12,"end":5.2799997,"confidence":0.99902344,"punctuated_word":"to","sentiment":"neutral","sentiment_score":-0.013106852769851685},{"word":"you","start":5.2799997,"end":5.44,"confidence":0.90893555,"punctuated_word":"you?","sentiment":"neutral","sentiment_score":-0.05781007558107376},{"word":"thank","start":5.44,"end":5.6,"confidence":0.99902344,"punctuated_word":"Thank","sentiment":"positive","sentiment_score":0.6035702228546143},{"word":"you","start":5.6,"end":6.1,"confidence":0.9995117,"punctuated_word":"you.","sentiment":"neutral","sentiment_score":0.30844390392303467}],"paragraphs":{"transcript":"\nI'm not on the phone right now. Can you please leave me a message and your phone number, and I'll get back to you? Thank you.","paragraphs":[{"sentences":[{"text":"I'm not on the phone right now.","start":1.68,"end":2.8,"sentiment":"negative","sentiment_score":-0.5214034616947174},{"text":"Can you please leave me a message and your phone number, and I'll get back to you?","start":2.8,"end":5.44,"sentiment":"neutral","sentiment_score":-0.13078339748522816},{"text":"Thank you.","start":5.44,"end":6.1,"sentiment":"positive","sentiment_score":0.45600706338882446}],"sentiment":"neutral","sentiment_score":-0.1908126100897789,"num_words":26,"start":1.68,"end":6.1}]}}]}],"paragraphs":{"transcript":"\nChannel 1: I'm not on the phone right now. Can you please leave me a message and your phone number, and I'll get back to you? Thank you.","paragraphs":[{"sentences":[{"text":"I'm not on the phone right now.","start":1.68,"end":2.8,"sentiment":"negative","sentiment_score":-0.5214034616947174},{"text":"Can you please leave me a message and your phone number, and I'll get back to you?","start":2.8,"end":5.44,"sentiment":"neutral","sentiment_score":-0.13078339748522816},{"text":"Thank you.","start":5.44,"end":6.1,"sentiment":"positive","sentiment_score":0.45600706338882446}],"sentiment":"neutral","sentiment_score":-0.1908126100897789,"channel":1,"num_words":26,"start":1.68,"end":6.1}]},"summary":{"result":"success","short":"I'm not on the phone right now. Can you please leave me a message and your phone number, and I'll get back to you? Thank you."},"intents":{"segments":[{"text":"Thank you.","start_word":24,"end_word":25,"intents":[{"intent":"Leave message","confidence_score":0.16705993}]}]},"sentiments":{"segments":[{"text":"I'm not on the phone right now.","start_word":0,"end_word":6,"sentiment":"negative","sentiment_score":-0.5159398913383484},{"text":"Can you please leave me a message and your phone number, and I'll get back to you?","start_word":7,"end_word":23,"sentiment":"neutral","sentiment_score":-0.11487709730863573},{"text":"Thank you.","start_word":24,"end_word":25,"sentiment":"positive","sentiment_score":0.5108462572097778}],"average":{"sentiment":"neutral","sentiment_score":-0.17583304813929967}}}}