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Our calls are recorded for quality assurance and training purposes. Any information you share is handled in accordance with our privacy policy, which can be accessed on our website. We are committed to providing a safe and respectful environment for both our customers and staff, and our team are here to assist you. Please listen carefully to our menu options. If you are a customer and you are calling about your water supply, water order, or if you have a drainage issue, press 1. For all other customer inquiries, press 2. If you are a broker or solicitor, press 3. For all other inquiries, press 4. If you need to hear these options again, press 9. This call is being recorded. Moran DeGeorogation. Ella speaking. Yeah. What was in regards to? Sorry. Yep. Anything else I can give him? Any more information? Yep. Okay. Alright. Let me have a look. I won't be too long. Thank you. Hi. Sorry. You're still there? Yeah. I couldn't get ahold of Rob. He is just in a meeting at the moment. 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Murrumbidgee Irrigation. Our calls are recorded for quality assurance and training purposes. Any information you share is handled in accordance with our privacy policy, which can be accessed on our website. We are committed to providing a safe and respectful environment for both our customers and staff, and our team are here to assist you. Please listen carefully to our menu options.\n\nIf you are a customer and you are calling about your water supply, water order, or if you have a drainage issue, press 1. For all other customer inquiries, press 2. If you are a broker or solicitor, press 3. For all other inquiries, press 4. If you need to hear these options again, press 9.\n\nThis call is being recorded. Moran DeGeorogation. Ella speaking. Yeah. What was in regards to?\n\nSorry. Yep. Anything else I can give him? Any more information? Yep.\n\nOkay. Alright. Let me have a look. I won't be too long. Thank you.\n\nHi. Sorry. You're still there? Yeah. I couldn't get ahold of Rob.\n\nHe is just in a meeting at the moment. Did you wanna send through an email to him? Call back later. Alright. That's all good.\n\nSee you later. Bye.","paragraphs":[{"sentences":[{"text":"To Murrumbidgee Irrigation.","start":0.24,"end":1.54,"sentiment":"neutral","sentiment_score":0.053687101850907006},{"text":"Our calls are recorded for quality assurance and training purposes.","start":2.48,"end":5.7799997,"sentiment":"neutral","sentiment_score":0.038013120926916596},{"text":"Any information you share is handled in accordance with our privacy policy, which can be accessed on our website.","start":6.24,"end":11.86,"sentiment":"neutral","sentiment_score":0.04874795567440359},{"text":"We are committed to providing a safe and respectful environment for both our customers and staff, and our team are here to assist you.","start":12.655001,"end":19.795,"sentiment":"positive","sentiment_score":0.4507589576145013},{"text":"Please listen carefully to our menu 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later.","start":215.55093,"end":216.37094,"sentiment":"neutral","sentiment_score":0.2584095547596614},{"text":"Bye.","start":216.59094,"end":217.09094,"sentiment":"neutral","sentiment_score":0.16338537633419037}],"sentiment":"neutral","sentiment_score":0.2346535101532936,"num_words":4,"start":215.55093,"end":217.09094}]}}]}],"paragraphs":{"transcript":"\nChannel 1: To Murrumbidgee Irrigation. Our calls are recorded for quality assurance and training purposes. Any information you share is handled in accordance with our privacy policy, which can be accessed on our website. We are committed to providing a safe and respectful environment for both our customers and staff, and our team are here to assist you. Please listen carefully to our menu options.\n\nIf you are a customer and you are calling about your water supply, water order, or if you have a drainage issue, press 1. For all other customer inquiries, press 2. If you are a broker or solicitor, press 3. For all other inquiries, press 4. If you need to hear these options again, press 9.\n\nThis call is being recorded. Moran DeGeorogation. Ella speaking.\n\nChannel 0: Yeah. Good morning. May I speak with Robert Harden?\n\nChannel 1: Yeah. What was in regards to? Sorry.\n\nChannel 0: This is regarding IT.\n\nChannel 1: Yep. Anything else I can give him?\n\nChannel 0: Oh, yeah.\n\nChannel 1: Any more\n\nChannel 0: Actually,\n\nChannel 1: information?\n\nChannel 0: we met him way back 2025.\n\nChannel 1: Yep.\n\nChannel 0: We just like to have a catch up meeting with him.\n\nChannel 1: Okay. Alright. Let me have a look. I won't be too long. Thank\n\nChannel 0: Thank\n\nChannel 1: you.\n\nChannel 0: you.\n\nChannel 1: Hi. Sorry. You're still there?\n\nChannel 0: Yes. I am.\n\nChannel 1: Yeah. I couldn't get ahold of Rob. He is just in a meeting at the moment. Did you wanna send\n\nChannel 0: Alright.\n\nChannel 1: through an email\n\nChannel 0: Oh, yeah.\n\nChannel 1: to\n\nChannel 0: I'll\n\nChannel 1: him?\n\nChannel 0: just send him an email and maybe try to\n\nChannel 1: Call back\n\nChannel 0: call\n\nChannel 1: later.\n\nChannel 0: him back. Alright.\n\nChannel 1: Alright. That's\n\nChannel 0: Thank\n\nChannel 1: all\n\nChannel 0: you.\n\nChannel 1: good.\n\nChannel 0: Thank you.\n\nChannel 1: See you later. Bye.\n\nChannel 0: Alright. Bye bye.","paragraphs":[{"sentences":[{"text":"To Murrumbidgee Irrigation.","start":0.24,"end":1.54,"sentiment":"neutral","sentiment_score":0.053687101850907006},{"text":"Our calls are recorded for quality assurance and training purposes.","start":2.48,"end":5.7799997,"sentiment":"neutral","sentiment_score":0.038013120926916596},{"text":"Any information you share is handled in accordance with our privacy policy, which can be accessed on our website.","start":6.24,"end":11.86,"sentiment":"neutral","sentiment_score":0.04874795567440359},{"text":"We are committed to providing a safe and respectful environment for both our customers and staff, and our team are here to assist you.","start":12.655001,"end":19.795,"sentiment":"positive","sentiment_score":0.4507589576145013},{"text":"Please listen carefully to our menu 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representative from Moran DeGeorogation is calling to speak with Robert Harden regarding IT. The representative asks if they can try calling Robert later and suggests sending an email. The call ends with the representative thanking the customer and saying goodbye."},"intents":{"segments":[{"text":"May I speak with Robert Harden? Yeah.","start_word":131,"end_word":137,"intents":[{"intent":"Schedule meeting with robert harden","confidence_score":0.26682103}]}]},"sentiments":{"segments":[{"text":"To Murrumbidgee Irrigation. Our calls are recorded for quality assurance and training purposes. Any information you share is handled in accordance with our privacy policy, which can be accessed on our website.","start_word":0,"end_word":31,"sentiment":"neutral","sentiment_score":0.04667090252041817},{"text":"We are committed to providing a safe and respectful environment for both our customers and staff, and our team are here to assist you.","start_word":32,"end_word":55,"sentiment":"positive","sentiment_score":0.4506929814815521},{"text":"Please listen carefully to our menu options. If you are a customer and you are calling about your water supply, water order, or if you have a drainage issue, press 1. For all other customer inquiries, press 2. If you are a broker or solicitor, press 3. For all other inquiries, press 4. If you need to hear these options again, press 9. This call is being recorded. Moran DeGeorogation. Ella speaking. Yeah. Good morning. May I speak with Robert Harden? Yeah. What was in regards to? Sorry. This is regarding IT. Yep. Anything else I can give him? Oh, yeah. Any more Actually, information? we met him way back 2025. Yep. We just like to have a catch up meeting with him. Okay. Alright. Let me have a look. I won't be too long. Thank Thank you. you. Hi. Sorry. You're still there? Yes. I am. Yeah. I couldn't get ahold of Rob. He is just in a meeting at the moment. Did you wanna send Alright. through an email Oh, yeah. to I'll him? just send him an email and maybe try to Call back call later. him back. Alright. Alright. That's Thank all you.","start_word":56,"end_word":252,"sentiment":"neutral","sentiment_score":0.015141730196774006},{"text":"good. Thank you.","start_word":253,"end_word":255,"sentiment":"positive","sentiment_score":0.391414612531662},{"text":"See you later. Bye. Alright. Bye bye.","start_word":256,"end_word":262,"sentiment":"neutral","sentiment_score":0.1619209498167038}],"average":{"sentiment":"neutral","sentiment_score":0.06129613662148542}}}}