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I was just giving you a call today so we could go through and have a bit of a chat with respect to your account and and just looking at at where everything sits. Amazing. Well, before I jump into it, I do need to let you know that our calls are recorded. And if I could just get you to confirm security for me, it's our full name, date of birth, and address. I do at the moment. Yes. That's okay. We did. Yep. Yes. Perfect. Now did you get my emails last no. Two weeks ago? Which which one do you which one did you end up going ahead with? Yeah. Oh, perfect. That's good. Okay. Because the the CSR one is is the one that's Hobart based. Yeah. No. That's good. Oh, hey. Perfect. Oh, I'm so sorry. I'm a little bit under the weather today. So I do. I think, unfortunately, bloody kids. They they just bring home everything, don't they? Now when we spoke a couple weeks ago, we talked about just where everything was and what was kinda happening in your world and and what we were sort of wanting to to do moving forward. And we talked about sort of having a look at your your super and having a look at where all of your assets sat, what we could do at the moment with with, I guess, with with everything for you, making sure that we could, I guess, head in a good direction, and we could just plan ahead for what we need to do. I emailed you and sent you the cash flow and budget, and I sent you the change of details form for hub twenty four so that way we could change your name. And the email just has a request for your driver's license, change of name, and your marriage to war certificates. So when you get a chance to do those, that'd be great. The budget, I guess, is just for you at the moment so that way you're able to just kinda sit down and see where your your cash flow is going. And then, obviously, it it can open up into a bit of a wider conversation in the near future for us to kind of do some planning around. Oh, good. Oh, I love that. Love a good puzzle. Perfect. Yeah. Absolutely. I can imagine it would have been a little bit more hectic than it was. But no. No. That's okay. That's that's good. Now what, I guess, what today's conversation is, I guess, centered around is a little bit more of of where your goals fit and what you're wanting to achieve. We did talk about the fact that, like, you know, you wanna update your name and and and that you're planning on staying as is it Chisho? Chico. I knew I was gonna pronounce it wrong. Yeah. That you're wanting to to basically change your name to Chico and that you're wanting to to update everything there, that you're wanting to get your puppies or your your dogs over from The Caribbean and finalized your divorce as well. And we also talked about your super you're wanting to get it growing that, you know, obviously, the last twelve months you were in The Caribbean, that you had quite a number of assets that are now over there and and in your ex husband's name and and that sort of divorce side of things. Have you engaged the woman's legal to support? That No. That's okay. No. Absolutely. It it takes some time to find your feet, so that's that's okay. Yeah. So I guess that's it. Yeah. Of course, hon. Absolutely. That's not a problem at all. Yeah. Absolutely. Alright. Well, are you okay with 11:30 next Friday? Or actually, would you be okay if we go, say, 10AM? Yeah. Alright. Perfect. I'll I'll pop that in my calendar for 10AM next first next Friday. Sorry. Perfect. I will speak to you then then. That's okay, Lisa. Stop and breathe. Yeah. Absolutely. Alright. Well, if you have any issues, flick me an email. I generally check my emails over the weekend irregularly anyway, and I can always resend you the documents if you need them sent or if you have any questions. Okay? That's okay, Lisa. I think you go and do your thing. I will. It's just a head cold. Nothing too crazy. That's okay. 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Lisa. Livida from Oakview Financial. How are you going? Good. Thanks, Dallas.\n\nI was just giving you a call today so we could go through and have a bit of a chat with respect to your account and and just looking at at where everything sits. Amazing. Well, before I jump into it, I do need to let you know that our calls are recorded. And if I could just get you to confirm security for me, it's our full name, date of birth, and address. I do at the moment.\n\nYes. That's okay. We did. Yep. Yes.\n\nPerfect. Now did you get my emails last no. Two weeks ago? Which which one do you which one did you end up going ahead with? Yeah.\n\nOh, perfect. That's good. Okay. Because the the CSR one is is the one that's Hobart based. Yeah.\n\nNo. That's good. Oh, hey. Perfect. Oh, I'm so sorry.\n\nI'm a little bit under the weather today. So I do. I think, unfortunately, bloody kids. They they just bring home everything, don't they? Now when we spoke a couple weeks ago, we talked about just where everything was and what was kinda happening in your world and and what we were sort of wanting to to do moving forward.\n\nAnd we talked about sort of having a look at your your super and having a look at where all of your assets sat, what we could do at the moment with with, I guess, with with everything for you, making sure that we could, I guess, head in a good direction, and we could just plan ahead for what we need to do. I emailed you and sent you the cash flow and budget, and I sent you the change of details form for hub twenty four so that way we could change your name. And the email just has a request for your driver's license, change of name, and your marriage to war certificates. So when you get a chance to do those, that'd be great. The budget, I guess, is just for you at the moment so that way you're able to just kinda sit down and see where your your cash flow is going.\n\nAnd then, obviously, it it can open up into a bit of a wider conversation in the near future for us to kind of do some planning around. Oh, good. Oh, I love that. Love a good puzzle. Perfect.\n\nYeah. Absolutely. I can imagine it would have been a little bit more hectic than it was. But no. No.\n\nThat's okay. That's that's good. Now what, I guess, what today's conversation is, I guess, centered around is a little bit more of of where your goals fit and what you're wanting to achieve. We did talk about the fact that, like, you know, you wanna update your name and and and that you're planning on staying as is it Chisho? Chico.\n\nI knew I was gonna pronounce it wrong. Yeah. That you're wanting to to basically change your name to Chico and that you're wanting to to update everything there, that you're wanting to get your puppies or your your dogs over from The Caribbean and finalized your divorce as well. And we also talked about your super you're wanting to get it growing that, you know, obviously, the last twelve months you were in The Caribbean, that you had quite a number of assets that are now over there and and in your ex husband's name and and that sort of divorce side of things. Have you engaged the woman's legal to support?\n\nThat No. That's okay. No. Absolutely. It it takes some time to find your feet, so that's that's okay.\n\nYeah. So I guess that's it. Yeah. Of course, hon. Absolutely.\n\nThat's not a problem at all. Yeah. Absolutely. Alright. Well, are you okay with 11:30 next Friday?\n\nOr actually, would you be okay if we go, say, 10AM? Yeah. Alright. Perfect. I'll I'll pop that in my calendar for 10AM next first next Friday.\n\nSorry. Perfect. I will speak to you then then. That's okay, Lisa. Stop and breathe.\n\nYeah. Absolutely. Alright. Well, if you have any issues, flick me an email. I generally check my emails over the weekend irregularly anyway, and I can always resend you the documents if you need them sent or if you have any questions.\n\nOkay? That's okay, Lisa. I think you go and do your thing. I will. It's just a head cold.\n\nNothing too crazy. That's okay. Bye","paragraphs":[{"sentences":[{"text":"Hi, Lisa.","start":2.56,"end":3.36,"sentiment":"neutral","sentiment_score":0.15249711275100708},{"text":"Livida from Oakview Financial.","start":3.36,"end":4.88,"sentiment":"neutral","sentiment_score":0.20254258438944817},{"text":"How are you going?","start":4.88,"end":5.7799997,"sentiment":"neutral","sentiment_score":0.22796517238020897},{"text":"Good.","start":8.4,"end":8.72,"sentiment":"positive","sentiment_score":0.46926915645599365},{"text":"Thanks, Dallas.","start":8.72,"end":9.62,"sentiment":"positive","sentiment_score":0.49311478435993195}],"sentiment":"neutral","sentiment_score":0.2678864598274231,"num_words":13,"start":2.56,"end":9.62},{"sentences":[{"text":"I was just giving you a call today so we could go through and have a bit of a chat with respect to your account and and just looking at at where everything sits.","start":11.44,"end":20.025,"sentiment":"neutral","sentiment_score":0.18097184291657278},{"text":"Amazing.","start":22.725,"end":23.225,"sentiment":"positive","sentiment_score":0.5640226602554321},{"text":"Well, before I jump into it, I do need to let you know that our calls are recorded.","start":24.165,"end":27.625,"sentiment":"neutral","sentiment_score":0.05809707960320844},{"text":"And if I could just get you to confirm security for me, it's our full name, date of birth, and address.","start":28.980001,"end":34.920002,"sentiment":"neutral","sentiment_score":0.05769020842299575},{"text":"I do at the moment.","start":41.234997,"end":42.195,"sentiment":"neutral","sentiment_score":0.013217980414628983}],"sentiment":"neutral","sentiment_score":0.11443540545864196,"num_words":79,"start":11.44,"end":42.195},{"sentences":[{"text":"Yes.","start":42.195,"end":42.594997,"sentiment":"neutral","sentiment_score":0.033240385353565216},{"text":"That's 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forward.","start":124.935,"end":141.34001,"sentiment":"neutral","sentiment_score":0.07542125704801744}],"sentiment":"neutral","sentiment_score":-0.05786418815453847,"num_words":60,"start":109.08,"end":141.34001},{"sentences":[{"text":"And we talked about sort of having a look at your your super and having a look at where all of your assets sat, what we could do at the moment with with, I guess, with with everything for you, making sure that we could, I guess, head in a good direction, and we could just plan ahead for what we need to do.","start":141.34001,"end":167.95,"sentiment":"neutral","sentiment_score":0.19806517858523875},{"text":"I emailed you and sent you the cash flow and budget, and I sent you the change of details form for hub twenty four so that way we could change your name.","start":169.29,"end":183.325,"sentiment":"neutral","sentiment_score":0.12029583344701678},{"text":"And the email just has a request for your driver's license, change of name, and your marriage to war 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love that.","start":223.47,"end":224.61,"sentiment":"positive","sentiment_score":0.5651482343673706},{"text":"Love a good puzzle.","start":224.75,"end":225.81,"sentiment":"positive","sentiment_score":0.5772763937711716},{"text":"Perfect.","start":229.355,"end":229.855,"sentiment":"positive","sentiment_score":0.6339582204818726}],"sentiment":"neutral","sentiment_score":0.2154308761923741,"num_words":39,"start":206.925,"end":229.855},{"sentences":[{"text":"Yeah.","start":242.89,"end":243.39,"sentiment":"neutral","sentiment_score":0.026194125413894653},{"text":"Absolutely.","start":244.01,"end":244.51,"sentiment":"neutral","sentiment_score":0.10690367221832275},{"text":"I can imagine it would have been a little bit more hectic than it was.","start":244.81,"end":250.67,"sentiment":"neutral","sentiment_score":-0.05362813547253609},{"text":"But 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Chisho?","start":269.66,"end":278.0,"sentiment":"neutral","sentiment_score":0.15865297146417476},{"text":"Chico.","start":280.055,"end":280.555,"sentiment":"neutral","sentiment_score":0.023497439920902252}],"sentiment":"neutral","sentiment_score":0.24318473149211176,"num_words":62,"start":252.67499,"end":280.555},{"sentences":[{"text":"I knew I was gonna pronounce it wrong.","start":280.615,"end":282.315,"sentiment":"neutral","sentiment_score":-0.043367518577724695},{"text":"Yeah.","start":284.215,"end":284.455,"sentiment":"neutral","sentiment_score":0.0846579447388649},{"text":"That you're wanting to to basically change your name to Chico and that you're wanting to to update everything there, that you're wanting to get your puppies or your your dogs over from The Caribbean and finalized your divorce as well.","start":284.455,"end":301.77002,"sentiment":"neutral","sentiment_score":0.20844247991718898},{"text":"And we also talked about your super you're wanting to get it growing that, you know, obviously, the last twelve months you were in The Caribbean, that you had quite a number of assets that are now over there and and in your ex husband's name and and that sort of divorce side of things.","start":302.31,"end":327.49,"sentiment":"neutral","sentiment_score":0.09854462363503196},{"text":"Have you engaged the woman's legal to support?","start":329.06998,"end":332.12997,"sentiment":"neutral","sentiment_score":0.022263500839471817}],"sentiment":"neutral","sentiment_score":0.12284886530410927,"num_words":113,"start":280.615,"end":332.12997},{"sentences":[{"text":"That No.","start":337.245,"end":339.793,"sentiment":"neutral","sentiment_score":-0.13228365033864975},{"text":"That's okay.","start":340.31702,"end":341.841,"sentiment":"neutral","sentiment_score":-0.038034459576010704},{"text":"No.","start":342.36502,"end":342.765,"sentiment":"neutral","sentiment_score":-0.15623001754283905},{"text":"Absolutely.","start":342.765,"end":343.265,"sentiment":"neutral","sentiment_score":-0.06651997566223145},{"text":"It it takes some time to find your feet, so that's that's okay.","start":344.285,"end":347.825,"sentiment":"neutral","sentiment_score":-0.16417226997705606}],"sentiment":"neutral","sentiment_score":-0.1419803011966379,"num_words":19,"start":337.245,"end":347.825},{"sentences":[{"text":"Yeah.","start":349.95,"end":350.45,"sentiment":"neutral","sentiment_score":-0.0047278497368097305},{"text":"So I guess that's it.","start":350.99,"end":352.13,"sentiment":"neutral","sentiment_score":-0.07543285861611367},{"text":"Yeah.","start":363.08502,"end":363.405,"sentiment":"neutral","sentiment_score":0.11514107137918472},{"text":"Of course, hon.","start":363.405,"end":364.285,"sentiment":"neutral","sentiment_score":0.16703241566816965},{"text":"Absolutely.","start":364.285,"end":364.785,"sentiment":"positive","sentiment_score":0.38793331384658813}],"sentiment":"neutral","sentiment_score":0.056570862673900345,"num_words":11,"start":349.95,"end":364.785},{"sentences":[{"text":"That's not a problem at all.","start":364.92502,"end":366.46503,"sentiment":"positive","sentiment_score":0.4133937607208888},{"text":"Yeah.","start":376.7,"end":377.2,"sentiment":"neutral","sentiment_score":0.1294345259666443},{"text":"Absolutely.","start":377.74,"end":378.24,"sentiment":"neutral","sentiment_score":0.14537909626960754},{"text":"Alright.","start":379.74,"end":380.13998,"sentiment":"neutral","sentiment_score":0.11843599379062653},{"text":"Well, are you okay with 11:30 next Friday?","start":380.13998,"end":383.6,"sentiment":"neutral","sentiment_score":0.05931056570261717}],"sentiment":"neutral","sentiment_score":0.196946865057244,"num_words":17,"start":364.92502,"end":383.6},{"sentences":[{"text":"Or actually, would you be okay if we go, say, 10AM?","start":383.74,"end":389.605,"sentiment":"neutral","sentiment_score":0.05779690363190391},{"text":"Yeah.","start":392.54498,"end":392.945,"sentiment":"neutral","sentiment_score":0.14251211285591123},{"text":"Alright.","start":392.945,"end":393.26498,"sentiment":"neutral","sentiment_score":0.22040557861328125},{"text":"Perfect.","start":393.26498,"end":393.76498,"sentiment":"positive","sentiment_score":0.35253244638442993},{"text":"I'll I'll pop that in my calendar for 10AM next first next Friday.","start":394.465,"end":400.06,"sentiment":"neutral","sentiment_score":0.19290678546978876}],"sentiment":"neutral","sentiment_score":0.14292608477451182,"num_words":27,"start":383.74,"end":400.06},{"sentences":[{"text":"Sorry.","start":400.19998,"end":400.69998,"sentiment":"neutral","sentiment_score":0.06421046704053879},{"text":"Perfect.","start":404.91998,"end":405.41998,"sentiment":"positive","sentiment_score":0.4345090389251709},{"text":"I will speak to you then then.","start":405.96,"end":407.97998,"sentiment":"neutral","sentiment_score":0.3051990951810564},{"text":"That's okay, Lisa.","start":410.855,"end":411.995,"sentiment":"neutral","sentiment_score":0.20959752798080444},{"text":"Stop and breathe.","start":418.455,"end":419.355,"sentiment":"neutral","sentiment_score":0.13428747405608496}],"sentiment":"neutral","sentiment_score":0.24445121188958485,"num_words":15,"start":400.19998,"end":419.355},{"sentences":[{"text":"Yeah.","start":419.575,"end":420.075,"sentiment":"neutral","sentiment_score":0.12490728497505188},{"text":"Absolutely.","start":420.615,"end":421.115,"sentiment":"neutral","sentiment_score":0.23441481590270996},{"text":"Alright.","start":423.88998,"end":424.21,"sentiment":"neutral","sentiment_score":0.13781771063804626},{"text":"Well, if you have any issues, flick me an email.","start":424.21,"end":426.47,"sentiment":"neutral","sentiment_score":0.045906242169439795},{"text":"I generally check my emails over the weekend irregularly anyway, and I can always resend you the documents if you need them sent or if you have any questions.","start":427.09,"end":436.53,"sentiment":"neutral","sentiment_score":0.0823182381432632}],"sentiment":"neutral","sentiment_score":0.07960550331821044,"num_words":42,"start":419.575,"end":436.53},{"sentences":[{"text":"Okay?","start":436.53,"end":437.03,"sentiment":"neutral","sentiment_score":0.0815059244632721},{"text":"That's okay, Lisa.","start":441.27502,"end":442.155,"sentiment":"neutral","sentiment_score":0.24785739680131277},{"text":"I think you go and do your thing.","start":442.155,"end":443.695,"sentiment":"neutral","sentiment_score":0.2674595694988966},{"text":"I will.","start":446.73492,"end":447.05493,"sentiment":"neutral","sentiment_score":-0.1410098932683468},{"text":"It's just a head cold.","start":447.05493,"end":448.09494,"sentiment":"negative","sentiment_score":-0.37169262766838074}],"sentiment":"neutral","sentiment_score":0.04338272347262031,"num_words":19,"start":436.53,"end":448.09494},{"sentences":[{"text":"Nothing too crazy.","start":448.09494,"end":449.15494,"sentiment":"neutral","sentiment_score":-0.13583255310853323},{"text":"That's okay.","start":453.29492,"end":454.11493,"sentiment":"positive","sentiment_score":0.5461695790290833},{"text":"Bye","start":454.17493,"end":454.67493,"sentiment":"neutral","sentiment_score":0.2423042356967926}],"sentiment":"neutral","sentiment_score":0.1545242890715599,"num_words":6,"start":448.09494,"end":454.67493}]}}]},{"alternatives":[{"transcript":"Hello? Alicia speaking. Good. Thank you. How are you? Yep. Yes. So Lisa ah, you've got Stevens still, I think. Yes. So Lisa Marie Stevens. Date of birth, third twelve sixty nine. And I don't know if I updated my address to unit 434 Anglesey Street, South Hobart. Yep. I probably did, but I've been so busy with the new job. Yeah. Well, I'm still I'm working for Supergas at the moment, and I'm still going through the process with another job, which is CSR. So I'm still waiting. I'll just have my final interview for that today. So Yes. Yep. Yep. Yep. Yep. Yes. Yes. Yeah. Yeah. Because it's a public holiday on Monday, so over the weekend, I should be able to get to it and have a look at it. And update my name and everything as well. So yeah. I think it'll give me enough time because it's just been, like, just the first two weeks of them starting this role. And then I'm still interviewing for another role, and I've just had a lot going on. So yeah. Yeah. Okay. Yes. Yes. No. I haven't had time. Yeah. Yeah. I'll I'll make time, but I I haven't had time to do any of that yet with everything that's been going on. So I reckon it's probably better. Can we have this discussion in a week's time when I get to having a look at all of that stuff and filling it all in and have a good think about it over the weekend. I think that'll be better. Then I'm sort of getting my head around it. It gives me time to get my head around it and work out what I'm sort of wanting. Yep. That'll be perfect. Yeah. Yeah. That's fine. Yep. Yeah. That'd be good. Awesome. Thank you. Appreciate that. Just give me time to get my head around it. Like, now that I've got this long weekend, I can sit down over the weekend and go through it. Yep. Yep. Sounds good. Yep. Yep. Yep. Perfect. Sounds good. Thanks so much. Appreciate that. Hope you feel better. Hope you feel better soon. Yeah. Yeah. All good. Thank you. 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Alicia speaking. Good. Thank you. How are you?\n\nYep. Yes. So Lisa ah, you've got Stevens still, I think. Yes. So Lisa Marie Stevens.\n\nDate of birth, third twelve sixty nine. And I don't know if I updated my address to unit 434 Anglesey Street, South Hobart. Yep. I probably did, but I've been so busy with the new job. Yeah.\n\nWell, I'm still I'm working for Supergas at the moment, and I'm still going through the process with another job, which is CSR. So I'm still waiting. I'll just have my final interview for that today. So Yes. Yep.\n\nYep. Yep. Yep. Yes. Yes.\n\nYeah. Yeah. Because it's a public holiday on Monday, so over the weekend, I should be able to get to it and have a look at it. And update my name and everything as well. So yeah.\n\nI think it'll give me enough time because it's just been, like, just the first two weeks of them starting this role. And then I'm still interviewing for another role, and I've just had a lot going on. So yeah. Yeah. Okay.\n\nYes. Yes. No. I haven't had time. Yeah.\n\nYeah. I'll I'll make time, but I I haven't had time to do any of that yet with everything that's been going on. So I reckon it's probably better. Can we have this discussion in a week's time when I get to having a look at all of that stuff and filling it all in and have a good think about it over the weekend. I think that'll be better.\n\nThen I'm sort of getting my head around it. It gives me time to get my head around it and work out what I'm sort of wanting. Yep. That'll be perfect. Yeah.\n\nYeah. That's fine. Yep. Yeah. That'd be good.\n\nAwesome. Thank you. Appreciate that. Just give me time to get my head around it. Like, now that I've got this long weekend, I can sit down over the weekend and go through it.\n\nYep. Yep. Sounds good. Yep. Yep.\n\nYep. Perfect. Sounds good. Thanks so much. Appreciate that.\n\nHope you feel better. Hope you feel better soon. Yeah. Yeah. All good.\n\nThank you. Bye.","paragraphs":[{"sentences":[{"text":"Hello?","start":0.24,"end":0.56,"sentiment":"neutral","sentiment_score":0.009015306830406187},{"text":"Alicia speaking.","start":0.56,"end":1.6999999,"sentiment":"neutral","sentiment_score":0.01335713965818286},{"text":"Good.","start":6.08,"end":6.3199997,"sentiment":"positive","sentiment_score":0.6222730875015259},{"text":"Thank you.","start":6.3199997,"end":6.72,"sentiment":"positive","sentiment_score":0.628757894039154},{"text":"How are you?","start":6.72,"end":7.62,"sentiment":"positive","sentiment_score":0.33574509620666504}],"sentiment":"neutral","sentiment_score":0.3247504167051779,"num_words":9,"start":0.24,"end":7.62},{"sentences":[{"text":"Yep.","start":20.664999,"end":21.164999,"sentiment":"neutral","sentiment_score":0.3189566135406494},{"text":"Yes.","start":35.739998,"end":35.98,"sentiment":"neutral","sentiment_score":0.03512886166572571},{"text":"So Lisa ah, you've got Stevens still, I 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it's a public holiday on Monday, so over the weekend, I should be able to get to it and have a look at it.","start":215.295,"end":221.73,"sentiment":"neutral","sentiment_score":0.10074787184596062},{"text":"And update my name and everything as well.","start":223.54999,"end":227.95,"sentiment":"positive","sentiment_score":0.38240449875593185},{"text":"So yeah.","start":227.95,"end":229.40999,"sentiment":"positive","sentiment_score":0.3587525635957718}],"sentiment":"neutral","sentiment_score":0.17558877300974485,"num_words":37,"start":206.575,"end":229.40999},{"sentences":[{"text":"I think it'll give me enough time because it's just been, like, just the first two weeks of them starting this role.","start":229.46999,"end":235.895,"sentiment":"neutral","sentiment_score":0.3048209778287194},{"text":"And then I'm still interviewing for another role, and I've just had a lot going on.","start":235.895,"end":240.695,"sentiment":"neutral","sentiment_score":0.00010737485717982043},{"text":"So yeah.","start":240.695,"end":243.445,"sentiment":"neutral","sentiment_score":0.028828884474933147},{"text":"Yeah.","start":249.07,"end":249.57,"sentiment":"neutral","sentiment_score":-0.005094558000564575},{"text":"Okay.","start":278.77002,"end":279.27002,"sentiment":"neutral","sentiment_score":0.06154618412256241}],"sentiment":"neutral","sentiment_score":0.1624259263099659,"num_words":42,"start":229.46999,"end":279.27002},{"sentences":[{"text":"Yes.","start":321.935,"end":322.435,"sentiment":"neutral","sentiment_score":0.06557662039995193},{"text":"Yes.","start":327.695,"end":328.195,"sentiment":"neutral","sentiment_score":0.03700116276741028},{"text":"No.","start":332.38998,"end":332.63,"sentiment":"neutral","sentiment_score":-0.19304203987121585},{"text":"I haven't had time.","start":332.63,"end":333.66998,"sentiment":"neutral","sentiment_score":-0.24152978509664536},{"text":"Yeah.","start":333.66998,"end":334.16998,"sentiment":"neutral","sentiment_score":-0.07330335676670074}],"sentiment":"neutral","sentiment_score":-0.14123584423214197,"num_words":8,"start":321.935,"end":334.16998},{"sentences":[{"text":"Yeah.","start":334.22998,"end":334.72998,"sentiment":"neutral","sentiment_score":-0.0611412413418293},{"text":"I'll I'll make time, but I I haven't had time to do any of that yet with everything that's been going on.","start":335.27,"end":340.55,"sentiment":"neutral","sentiment_score":-0.14202886311845345},{"text":"So I reckon it's probably better.","start":340.55,"end":352.48502,"sentiment":"neutral","sentiment_score":-0.07455086087187131},{"text":"Can we have this discussion in a week's time when I get to having a look at all of that stuff and filling it all in and have a good think about it over the weekend.","start":352.48502,"end":362.24002,"sentiment":"neutral","sentiment_score":0.16717294810546768},{"text":"I think that'll be better.","start":367.02002,"end":368.14,"sentiment":"positive","sentiment_score":0.39733792543411256}],"sentiment":"neutral","sentiment_score":0.06245477662554809,"num_words":70,"start":334.22998,"end":368.14},{"sentences":[{"text":"Then I'm sort of getting my head around it.","start":368.14,"end":369.66,"sentiment":"neutral","sentiment_score":0.2587027864323722},{"text":"It gives me time to get my head around it and work out what I'm sort of wanting.","start":369.66,"end":375.39502,"sentiment":"neutral","sentiment_score":0.21398400018612543},{"text":"Yep.","start":384.17502,"end":384.575,"sentiment":"neutral","sentiment_score":0.11696687340736388},{"text":"That'll be perfect.","start":384.575,"end":385.555,"sentiment":"neutral","sentiment_score":0.32417309284210205},{"text":"Yeah.","start":390.3,"end":390.69998,"sentiment":"neutral","sentiment_score":0.0723840668797493}],"sentiment":"neutral","sentiment_score":0.2294346031267196,"num_words":32,"start":368.14,"end":390.69998},{"sentences":[{"text":"Yeah.","start":390.69998,"end":390.94,"sentiment":"neutral","sentiment_score":0.0949871838092804},{"text":"That's fine.","start":390.94,"end":391.84,"sentiment":"neutral","sentiment_score":0.139138363301754},{"text":"Yep.","start":400.62,"end":400.965,"sentiment":"neutral","sentiment_score":0.07412289083003998},{"text":"Yeah.","start":401.845,"end":402.085,"sentiment":"neutral","sentiment_score":0.13200579583644867},{"text":"That'd be good.","start":402.085,"end":403.065,"sentiment":"neutral","sentiment_score":0.2995094259579976}],"sentiment":"neutral","sentiment_score":0.18474010936915874,"num_words":8,"start":390.69998,"end":403.065},{"sentences":[{"text":"Awesome.","start":408.005,"end":408.505,"sentiment":"positive","sentiment_score":0.6615973711013794},{"text":"Thank you.","start":408.645,"end":409.205,"sentiment":"positive","sentiment_score":0.6578859686851501},{"text":"Appreciate that.","start":409.205,"end":410.26498,"sentiment":"positive","sentiment_score":0.5504608452320099},{"text":"Just give me time to get my head around it.","start":410.645,"end":412.885,"sentiment":"neutral","sentiment_score":0.20716987252235414},{"text":"Like, now that I've got this long weekend, I can sit down over the weekend and go through it.","start":412.885,"end":418.49002,"sentiment":"neutral","sentiment_score":0.21778367616628347}],"sentiment":"neutral","sentiment_score":0.2731729285681949,"num_words":34,"start":408.005,"end":418.49002},{"sentences":[{"text":"Yep.","start":420.15,"end":420.65,"sentiment":"neutral","sentiment_score":0.14573319256305697},{"text":"Yep.","start":420.79,"end":421.29,"sentiment":"neutral","sentiment_score":0.2298102825880051},{"text":"Sounds good.","start":421.91,"end":422.81,"sentiment":"positive","sentiment_score":0.3461892455816269},{"text":"Yep.","start":426.79,"end":427.29,"sentiment":"neutral","sentiment_score":0.06523159146308899},{"text":"Yep.","start":431.19,"end":431.685,"sentiment":"neutral","sentiment_score":0.07588702440261841}],"sentiment":"neutral","sentiment_score":0.20150676369667053,"num_words":6,"start":420.15,"end":431.685},{"sentences":[{"text":"Yep.","start":437.125,"end":437.605,"sentiment":"neutral","sentiment_score":0.11555100977420808},{"text":"Perfect.","start":437.605,"end":438.105,"sentiment":"positive","sentiment_score":0.36748915910720825},{"text":"Sounds good.","start":438.245,"end":438.805,"sentiment":"positive","sentiment_score":0.4324492961168289},{"text":"Thanks so much.","start":438.805,"end":439.76498,"sentiment":"positive","sentiment_score":0.6300986806551615},{"text":"Appreciate that.","start":439.76498,"end":440.825,"sentiment":"positive","sentiment_score":0.44132810831069946}],"sentiment":"positive","sentiment_score":0.4578767799668842,"num_words":9,"start":437.125,"end":440.825},{"sentences":[{"text":"Hope you feel better.","start":442.325,"end":443.465,"sentiment":"neutral","sentiment_score":0.316196508705616},{"text":"Hope you feel better soon.","start":444.085,"end":445.465,"sentiment":"neutral","sentiment_score":0.14321451038122177},{"text":"Yeah.","start":448.62,"end":449.12,"sentiment":"neutral","sentiment_score":-0.13605619966983795},{"text":"Yeah.","start":451.02,"end":451.42,"sentiment":"positive","sentiment_score":0.5780271291732788},{"text":"All good.","start":451.42,"end":451.98,"sentiment":"positive","sentiment_score":0.79501873254776}],"sentiment":"neutral","sentiment_score":0.3086820754867334,"num_words":13,"start":442.325,"end":451.98},{"sentences":[{"text":"Thank you.","start":451.98,"end":452.72,"sentiment":"positive","sentiment_score":0.8259080350399017},{"text":"Bye.","start":455.18,"end":455.68,"sentiment":"neutral","sentiment_score":-0.08040378242731094}],"sentiment":"positive","sentiment_score":0.5238040958841642,"num_words":3,"start":451.98,"end":455.68}]}}]}],"paragraphs":{"transcript":"\nChannel 1: Hello? Alicia speaking.\n\nChannel 0: Hi, Lisa. Livida from Oakview Financial. How are you going?\n\nChannel 1: Good. Thank you. How are you?\n\nChannel 0: Good. Thanks, Dallas. I was just giving you a call today so we could go through and have a bit of a chat with respect to your account and and just looking at at where everything sits.\n\nChannel 1: Yep.\n\nChannel 0: Amazing. Well, before I jump into it, I do need to let you know that our calls are recorded. And if I could just get you to confirm security for me, it's our full name, date of birth, and address.\n\nChannel 1: Yes. So Lisa ah, you've got Stevens still, I think.\n\nChannel 0: I do at the moment. Yes. That's\n\nChannel 1: Yes.\n\nChannel 0: okay.\n\nChannel 1: So Lisa Marie Stevens. Date of birth, third twelve sixty nine. And I don't know if I updated my address to\n\nChannel 0: We\n\nChannel 1: unit\n\nChannel 0: did.\n\nChannel 1: 434 Anglesey Street, South\n\nChannel 0: Yep.\n\nChannel 1: Hobart. Yep.\n\nChannel 0: Yes. Perfect. Now did you get my emails last no. Two weeks ago?\n\nChannel 1: I probably did, but I've been so busy with the new job.\n\nChannel 0: Which which one do you which one did you end up going ahead with?\n\nChannel 1: Yeah. Well, I'm still I'm working for Supergas at the moment,\n\nChannel 0: Yeah.\n\nChannel 1: and I'm still going through the process with another job, which is CSR. So I'm still waiting. I'll just have my final interview for that today. So\n\nChannel 0: Oh, perfect. That's good. Okay. Because the the CSR one is is the one that's Hobart based.\n\nChannel 1: Yes.\n\nChannel 0: Yeah. No. That's good. Oh, hey. Perfect.\n\nOh, I'm so sorry. I'm a little bit under the weather today. So I do. I think, unfortunately, bloody kids. They they just bring home everything, don't they?\n\nNow when we spoke a couple weeks ago, we talked about just where everything was and what was kinda happening in your world and and what we were sort of wanting to to do moving forward. And we talked about sort of having a look at your your super and having a look at where all of your assets sat,\n\nChannel 1: Yep.\n\nChannel 0: what we could do at the moment with with, I guess, with with everything for you, making\n\nChannel 1: Yep.\n\nChannel 0: sure that we could, I guess, head in a good direction, and we could just plan ahead for what we need to do. I emailed you and sent you the cash flow and budget,\n\nChannel 1: Yep. Yep.\n\nChannel 0: and I sent you the change of details form for hub twenty four so that way we could change your name.\n\nChannel 1: Yes.\n\nChannel 0: And the email just has a request for your driver's license, change of name, and your marriage to war certificates.\n\nChannel 1: Yes.\n\nChannel 0: So when you get a chance to do those, that'd be great. The budget, I guess, is just for you at the moment so that way you're able to just kinda sit down and see where your your cash flow is going.\n\nChannel 1: Yeah.\n\nChannel 0: And then, obviously, it it can open up into a bit of a wider conversation in the near future\n\nChannel 1: Yeah.\n\nChannel 0: for us to\n\nChannel 1: Because\n\nChannel 0: kind of do some planning\n\nChannel 1: it's a public\n\nChannel 0: around.\n\nChannel 1: holiday on Monday, so over the weekend, I should be able to get to it and have a look at it.\n\nChannel 0: Oh, good. Oh,\n\nChannel 1: And\n\nChannel 0: I love that.\n\nChannel 1: update\n\nChannel 0: Love a good puzzle.\n\nChannel 1: my name and everything as well. So yeah.\n\nChannel 0: Perfect.\n\nChannel 1: I think it'll give me enough time because it's just been, like, just the first two weeks of them starting this role. And then I'm still interviewing for another role, and I've just had a lot going on. So\n\nChannel 0: Yeah.\n\nChannel 1: yeah.\n\nChannel 0: Absolutely. I can imagine it would have been a little bit more hectic\n\nChannel 1: Yeah.\n\nChannel 0: than it was. But no. No. That's okay. That's that's good.\n\nNow what, I guess, what today's conversation is, I guess, centered around is a little bit more of of where your goals fit and what you're wanting to achieve. We did talk about the fact that, like, you know, you wanna update your name and and and that you're planning on staying as is it Chisho?\n\nChannel 1: Okay.\n\nChannel 0: Chico. I knew I was gonna pronounce it wrong. Yeah. That you're wanting to to basically change your name to Chico and that you're wanting to to update everything there, that you're wanting to get your puppies or your your dogs over from The Caribbean and finalized your divorce as well. And we also talked about your super you're wanting to get it growing that, you know, obviously, the last twelve months you were in The Caribbean, that you had quite a number of assets that are now over there\n\nChannel 1: Yes.\n\nChannel 0: and and in your ex husband's name and and that sort of divorce side of things.\n\nChannel 1: Yes.\n\nChannel 0: Have you engaged the woman's legal to support?\n\nChannel 1: No. I haven't had time. Yeah. Yeah. I'll I'll make time, but I I haven't\n\nChannel 0: That\n\nChannel 1: had time to do any of that yet with everything\n\nChannel 0: No.\n\nChannel 1: that's been going on.\n\nChannel 0: That's\n\nChannel 1: So\n\nChannel 0: okay. No. Absolutely. It it takes some time to find your feet, so that's that's okay. Yeah.\n\nChannel 1: I reckon\n\nChannel 0: So I guess\n\nChannel 1: it's\n\nChannel 0: that's it.\n\nChannel 1: probably better. Can we have this discussion in a week's time when I get to having a look at all of that stuff and filling it all in and have a good think about it over the weekend.\n\nChannel 0: Yeah. Of course, hon. Absolutely. That's not a problem at all.\n\nChannel 1: I think that'll be better. Then I'm sort of getting my head around it. It gives me time to get my head around it and work out what I'm sort of wanting.\n\nChannel 0: Yeah. Absolutely. Alright. Well, are you okay with 11:30 next Friday? Or\n\nChannel 1: Yep. That'll be perfect.\n\nChannel 0: actually, would you be okay if we go, say, 10AM?\n\nChannel 1: Yeah. Yeah. That's fine.\n\nChannel 0: Yeah. Alright. Perfect. I'll I'll pop that in my calendar for 10AM next first next Friday. Sorry.\n\nChannel 1: Yep. Yeah. That'd be good.\n\nChannel 0: Perfect. I will speak to you then then.\n\nChannel 1: Awesome. Thank you. Appreciate that. Just\n\nChannel 0: That's\n\nChannel 1: give me\n\nChannel 0: okay,\n\nChannel 1: time\n\nChannel 0: Lisa.\n\nChannel 1: to get my head around it. Like, now that I've got this long weekend, I can sit down over the weekend and go through it.\n\nChannel 0: Stop and breathe. Yeah.\n\nChannel 1: Yep.\n\nChannel 0: Absolutely.\n\nChannel 1: Yep. Sounds good.\n\nChannel 0: Alright. Well, if you have any issues, flick me an email.\n\nChannel 1: Yep.\n\nChannel 0: I generally check my emails over the weekend irregularly anyway, and\n\nChannel 1: Yep.\n\nChannel 0: I can always resend you the documents if you need them sent or if you have any questions. Okay?\n\nChannel 1: Yep. Perfect. Sounds good. Thanks so much. Appreciate that.\n\nChannel 0: That's okay, Lisa. I think\n\nChannel 1: Hope\n\nChannel 0: you go\n\nChannel 1: you\n\nChannel 0: and\n\nChannel 1: feel\n\nChannel 0: do\n\nChannel 1: better.\n\nChannel 0: your thing.\n\nChannel 1: Hope you feel better soon.\n\nChannel 0: I will. It's just a head cold. Nothing too\n\nChannel 1: Yeah.\n\nChannel 0: crazy.\n\nChannel 1: Yeah. All good. Thank you.\n\nChannel 0: That's okay. Bye\n\nChannel 1: Bye.","paragraphs":[{"sentences":[{"text":"Hello?","start":0.24,"end":0.56,"sentiment":"neutral","sentiment_score":0.009015306830406187},{"text":"Alicia speaking.","start":0.56,"end":1.6999999,"sentiment":"neutral","sentiment_score":0.01335713965818286}],"sentiment":"neutral","sentiment_score":0.01190986204892397,"channel":1,"num_words":3,"start":0.24,"end":1.6999999},{"sentences":[{"text":"Hi, Lisa.","start":2.56,"end":3.36,"sentiment":"neutral","sentiment_score":0.15249711275100708},{"text":"Livida from Oakview Financial.","start":3.36,"end":4.88,"sentiment":"neutral","sentiment_score":0.20254258438944817},{"text":"How are you going?","start":4.88,"end":5.7799997,"sentiment":"neutral","sentiment_score":0.22796517238020897}],"sentiment":"neutral","sentiment_score":0.20270252525806426,"channel":0,"num_words":10,"start":2.56,"end":5.7799997},{"sentences":[{"text":"Good.","start":6.08,"end":6.3199997,"sentiment":"positive","sentiment_score":0.6222730875015259},{"text":"Thank you.","start":6.3199997,"end":6.72,"sentiment":"positive","sentiment_score":0.628757894039154},{"text":"How are you?","start":6.72,"end":7.62,"sentiment":"positive","sentiment_score":0.33574509620666504}],"sentiment":"positive","sentiment_score":0.48117069403330487,"channel":1,"num_words":6,"start":6.08,"end":7.62},{"sentences":[{"text":"Good.","start":8.4,"end":8.72,"sentiment":"positive","sentiment_score":0.46926915645599365},{"text":"Thanks, Dallas.","start":8.72,"end":9.62,"sentiment":"positive","sentiment_score":0.49311478435993195},{"text":"I was just giving you a call today so we could go through and have a bit of a chat with respect to your account and and just looking at at where everything sits.","start":11.44,"end":20.025,"sentiment":"neutral","sentiment_score":0.18097184291657278}],"sentiment":"neutral","sentiment_score":0.20563625363079277,"channel":0,"num_words":37,"start":8.4,"end":20.025},{"sentences":[{"text":"Yep.","start":20.664999,"end":21.164999,"sentiment":"neutral","sentiment_score":0.3189566135406494}],"sentiment":"neutral","sentiment_score":0.3189566135406494,"channel":1,"num_words":1,"start":20.664999,"end":21.164999},{"sentences":[{"text":"Amazing.","start":22.725,"end":23.225,"sentiment":"positive","sentiment_score":0.5640226602554321},{"text":"Well, before I jump into it, I do need to let you know that our calls are recorded.","start":24.165,"end":27.625,"sentiment":"neutral","sentiment_score":0.05809707960320844},{"text":"And if I could just get you to confirm security for me, it's our full name, date of birth, and address.","start":28.980001,"end":34.920002,"sentiment":"neutral","sentiment_score":0.05769020842299575}],"sentiment":"neutral","sentiment_score":0.07053161174990237,"channel":0,"num_words":40,"start":22.725,"end":34.920002},{"sentences":[{"text":"Yes.","start":35.739998,"end":35.98,"sentiment":"neutral","sentiment_score":0.03512886166572571},{"text":"So Lisa ah, you've got Stevens still, I think.","start":35.98,"end":40.0,"sentiment":"neutral","sentiment_score":0.020744715506831806}],"sentiment":"neutral","sentiment_score":0.022183130122721197,"channel":1,"num_words":10,"start":35.739998,"end":40.0},{"sentences":[{"text":"I do at the moment.","start":41.234997,"end":42.195,"sentiment":"neutral","sentiment_score":0.013217980414628983},{"text":"Yes.","start":42.195,"end":42.594997,"sentiment":"neutral","sentiment_score":0.033240385353565216},{"text":"That's","start":42.594997,"end":42.914997,"sentiment":"neutral","sentiment_score":0.03818750008940697}],"sentiment":"neutral","sentiment_score":0.019645398216588155,"channel":0,"num_words":7,"start":41.234997,"end":42.914997},{"sentences":[{"text":"Yes.","start":42.86,"end":43.275,"sentiment":"neutral","sentiment_score":0.04495803639292717}],"sentiment":"neutral","sentiment_score":0.04495803639292717,"channel":1,"num_words":1,"start":42.86,"end":43.275},{"sentences":[{"text":"okay.","start":42.914997,"end":43.414997,"sentiment":"neutral","sentiment_score":0.04562938213348389}],"sentiment":"neutral","sentiment_score":0.04562938213348389,"channel":0,"num_words":1,"start":42.914997,"end":43.414997},{"sentences":[{"text":"So Lisa Marie Stevens.","start":43.675003,"end":45.455,"sentiment":"neutral","sentiment_score":0.025100186001509428},{"text":"Date of birth, third twelve sixty nine.","start":46.155003,"end":48.735,"sentiment":"neutral","sentiment_score":0.020828507840633392},{"text":"And I don't know if I updated my address to","start":48.795002,"end":53.755,"sentiment":"neutral","sentiment_score":0.002607229864224792}],"sentiment":"neutral","sentiment_score":0.012965361787272351,"channel":1,"num_words":21,"start":43.675003,"end":53.755},{"sentences":[{"text":"We","start":53.73,"end":53.89,"sentiment":"neutral","sentiment_score":0.011118657886981964}],"sentiment":"neutral","sentiment_score":0.011118657886981964,"channel":0,"num_words":1,"start":53.73,"end":53.89},{"sentences":[{"text":"unit","start":53.755,"end":54.155003,"sentiment":"neutral","sentiment_score":0.006161663681268692}],"sentiment":"neutral","sentiment_score":0.006161663681268692,"channel":1,"num_words":1,"start":53.755,"end":54.155003},{"sentences":[{"text":"did.","start":53.89,"end":54.39,"sentiment":"neutral","sentiment_score":0.01446213573217392}],"sentiment":"neutral","sentiment_score":0.01446213573217392,"channel":0,"num_words":1,"start":53.89,"end":54.39},{"sentences":[{"text":"434 Anglesey Street, 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did you get my emails last no.","start":61.25,"end":64.45,"sentiment":"neutral","sentiment_score":0.0030945613980293274},{"text":"Two weeks ago?","start":64.45,"end":65.270004,"sentiment":"neutral","sentiment_score":-0.019635486416518688}],"sentiment":"neutral","sentiment_score":0.021624820091976568,"channel":0,"num_words":13,"start":58.370003,"end":65.270004},{"sentences":[{"text":"I probably did, but I've been so busy with the new job.","start":66.229996,"end":69.369995,"sentiment":"neutral","sentiment_score":-0.13230775420864424}],"sentiment":"neutral","sentiment_score":-0.13230775420864424,"channel":1,"num_words":12,"start":66.229996,"end":69.369995},{"sentences":[{"text":"Which which one do you which one did you end up going ahead 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breathe.","start":418.455,"end":419.355,"sentiment":"neutral","sentiment_score":0.13428747405608496},{"text":"Yeah.","start":419.575,"end":420.075,"sentiment":"neutral","sentiment_score":0.12490728497505188}],"sentiment":"neutral","sentiment_score":0.13194242678582668,"channel":0,"num_words":4,"start":418.455,"end":420.075},{"sentences":[{"text":"Yep.","start":420.15,"end":420.65,"sentiment":"neutral","sentiment_score":0.14573319256305697}],"sentiment":"neutral","sentiment_score":0.14573319256305697,"channel":1,"num_words":1,"start":420.15,"end":420.65},{"sentences":[{"text":"Absolutely.","start":420.615,"end":421.115,"sentiment":"neutral","sentiment_score":0.23441481590270996}],"sentiment":"neutral","sentiment_score":0.23441481590270996,"channel":0,"num_words":1,"start":420.615,"end":421.115},{"sentences":[{"text":"Yep.","start":420.79,"end":421.29,"sentiment":"neutral","sentiment_score":0.2298102825880051},{"text":"Sounds 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The agent confirms Lisa's personal information and discusses potential changes to her name and divorce status. They schedule a follow-up call for the following week to discuss the changes and provide information on when to resend documents."},"intents":{"segments":[{"text":"And I don't know if I updated my address to We unit did.","start_word":127,"end_word":139,"intents":[{"intent":"Update address","confidence_score":0.5525056}]},{"text":"434 Anglesey Street, South Yep. Hobart.","start_word":140,"end_word":145,"intents":[{"intent":"Confirm address","confidence_score":0.0036447053}]},{"text":"I'll just have my final interview for that today. So Oh, perfect.","start_word":215,"end_word":226,"intents":[{"intent":"Wait for final interview","confidence_score":0.15201512}]},{"text":"Oh, And I love that. update Love a good puzzle. my name and everything as well. So yeah.","start_word":535,"end_word":552,"intents":[{"intent":"Update","confidence_score":0.008184414}]},{"text":"We did talk about the fact that, like, you know, you wanna update your name and and and that you're planning on staying as is it Chisho? Okay. Chico.","start_word":649,"end_word":677,"intents":[{"intent":"Update name","confidence_score":0.6614982}]},{"text":"That you're wanting to to basically change your name to Chico and that you're wanting to to update everything there, that you're wanting to get your puppies or your your dogs over from The Caribbean and finalized your divorce as well.","start_word":687,"end_word":727,"intents":[{"intent":"Finalize divorce","confidence_score":0.5437355}]},{"text":"Have you engaged the woman's legal to support?","start_word":785,"end_word":792,"intents":[{"intent":"Engage woman's legal support","confidence_score":0.086850755}]},{"text":"Well, are you okay with 11:30 next Friday? Or Yep. That'll be perfect. actually, would you be okay if we go, say, 10AM? Yeah.","start_word":935,"end_word":958,"intents":[{"intent":"Schedule meeting","confidence_score":0.5456447}]}]},"sentiments":{"segments":[{"text":"Hello? Alicia speaking. Hi, Lisa. Livida from Oakview Financial. How are you going?","start_word":0,"end_word":12,"sentiment":"neutral","sentiment_score":0.1501055657863617},{"text":"Good. Thank you. How are you? Good. Thanks, Dallas.","start_word":13,"end_word":21,"sentiment":"positive","sentiment_score":0.4910128116607666},{"text":"I was just giving you a call today so we could go through and have a bit of a chat with respect to your account and and just looking at at where everything sits. Yep.","start_word":22,"end_word":56,"sentiment":"neutral","sentiment_score":0.19097276031970975},{"text":"Amazing.","start_word":57,"end_word":57,"sentiment":"positive","sentiment_score":0.5640226602554321},{"text":"Well, before I jump into it, I do need to let you know that our calls are recorded. And if I could just get you to confirm security for me, it's our full name, date of birth, and address. Yes. So Lisa ah, you've got Stevens still, I think. I do at the moment. Yes. That's Yes. okay. So Lisa Marie Stevens. Date of birth, third twelve sixty nine. And I don't know if I updated my address to We unit did. 434 Anglesey Street, South Yep. Hobart. Yep. Yes. Perfect. Now did you get my emails last no. Two weeks ago? I probably did, but I've been so busy with the new job. Which which one do you which one did you end up going ahead with? Yeah. Well, I'm still I'm working for Supergas at the moment, Yeah. and I'm still going through the process with another job, which is CSR. So I'm still waiting. I'll just have my final interview for that today. So Oh, perfect. That's good. Okay. Because the the CSR one is is the one that's Hobart based. Yes. Yeah. No. That's good. Oh, hey. Perfect. Oh, I'm so sorry. I'm a little bit under the weather today. So I do.","start_word":58,"end_word":264,"sentiment":"neutral","sentiment_score":0.003843699814751744},{"text":"I think, unfortunately, bloody kids.","start_word":265,"end_word":269,"sentiment":"negative","sentiment_score":-0.3894275426864624},{"text":"They they just bring home everything, don't they? Now when we spoke a couple weeks ago, we talked about just where everything was and what was kinda happening in your world and and what we were sort of wanting to to do moving forward. And we talked about sort of having a look at your your super and having a look at where all of your assets sat, Yep. what we could do at the moment with with, I guess, with with everything for you, making Yep. sure that we could, I guess, head in a good direction, and we could just plan ahead for what we need to do. I emailed you and sent you the cash flow and budget, Yep. Yep. and I sent you the change of details form for hub twenty four so that way we could change your name. Yes. And the email just has a request for your driver's license, change of name, and your marriage to war certificates. Yes. So when you get a chance to do those, that'd be great. The budget, I guess, is just for you at the moment so that way you're able to just kinda sit down and see where your your cash flow is going. Yeah. And then, obviously, it it can open up into a bit of a wider conversation in the near future Yeah. for us to Because kind of do some planning it's a public around. holiday on Monday, so over the weekend, I should be able to get to it and have a look at it. Oh, good.","start_word":270,"end_word":534,"sentiment":"neutral","sentiment_score":0.1255195587873459},{"text":"Oh, And I love that. update Love a good puzzle. my name and everything as well. So yeah. Perfect.","start_word":535,"end_word":553,"sentiment":"positive","sentiment_score":0.4795375466346741},{"text":"I think it'll give me enough time because it's just been, like, just the first two weeks of them starting this role. And then I'm still interviewing for another role, and I've just had a lot going on. So Yeah. yeah. Absolutely. I can imagine it would have been a little bit more hectic Yeah. than it was. But no. No. That's okay.","start_word":554,"end_word":616,"sentiment":"neutral","sentiment_score":0.10505685526581984},{"text":"That's that's good.","start_word":617,"end_word":619,"sentiment":"positive","sentiment_score":0.5721315741539001},{"text":"Now what, I guess, what today's conversation is, I guess, centered around is a little bit more of of where your goals fit and what you're wanting to achieve. We did talk about the fact that, like, you know, you wanna update your name and and and that you're planning on staying as is it Chisho? Okay. Chico. I knew I was gonna pronounce it wrong. Yeah. That you're wanting to to basically change your name to Chico and that you're wanting to to update everything there, that you're wanting to get your puppies or your your dogs over from The Caribbean and finalized your divorce as well. And we also talked about your super you're wanting to get it growing that, you know, obviously, the last twelve months you were in The Caribbean, that you had quite a number of assets that are now over there Yes. and and in your ex husband's name and and that sort of divorce side of things. Yes. Have you engaged the woman's legal to support? No. I haven't had time. Yeah. Yeah. I'll I'll make time, but I I haven't That had time to do any of that yet with everything No. that's been going on. That's So okay. No. Absolutely. It it takes some time to find your feet, so that's that's okay. Yeah. I reckon So I guess it's that's it. probably better. Can we have this discussion in a week's time when I get to having a look at all of that stuff and filling it all in and have a good think about it over the weekend. Yeah. Of course, hon.","start_word":620,"end_word":892,"sentiment":"neutral","sentiment_score":0.08445545438772593},{"text":"Absolutely. That's not a problem at all. I think that'll be better.","start_word":893,"end_word":904,"sentiment":"positive","sentiment_score":0.4124652445316314},{"text":"Then I'm sort of getting my head around it. It gives me time to get my head around it and work out what I'm sort of wanting. Yeah. Absolutely. Alright. Well, are you okay with 11:30 next Friday? Or Yep. That'll be perfect. actually, would you be okay if we go, say, 10AM? Yeah. Yeah. That's fine. Yeah. Alright.","start_word":905,"end_word":963,"sentiment":"neutral","sentiment_score":0.15704171359539032},{"text":"Perfect.","start_word":964,"end_word":964,"sentiment":"positive","sentiment_score":0.35253244638442993},{"text":"I'll I'll pop that in my calendar for 10AM next first next Friday. Sorry. Yep. Yeah. That'd be good.","start_word":965,"end_word":983,"sentiment":"neutral","sentiment_score":0.1972692608833313},{"text":"Perfect.","start_word":984,"end_word":984,"sentiment":"positive","sentiment_score":0.4345090389251709},{"text":"I will speak to you then then.","start_word":985,"end_word":991,"sentiment":"neutral","sentiment_score":0.3070659339427948},{"text":"Awesome. Thank you. Appreciate that.","start_word":992,"end_word":996,"sentiment":"positive","sentiment_score":0.6080099940299988},{"text":"Just That's give me okay, time Lisa. to get my head around it. Like, now that I've got this long weekend, I can sit down over the weekend and go through it. Stop and breathe. Yeah. Yep. Absolutely. Yep.","start_word":997,"end_word":1035,"sentiment":"neutral","sentiment_score":0.20172566175460815},{"text":"Sounds good.","start_word":1036,"end_word":1037,"sentiment":"positive","sentiment_score":0.3396413326263428},{"text":"Alright. Well, if you have any issues, flick me an email. Yep. I generally check my emails over the weekend irregularly anyway, and Yep. I can always resend you the documents if you need them sent or if you have any questions. Okay? Yep.","start_word":1038,"end_word":1081,"sentiment":"neutral","sentiment_score":0.07789448648691177},{"text":"Perfect. Sounds good. Thanks so much. Appreciate that.","start_word":1082,"end_word":1089,"sentiment":"positive","sentiment_score":0.4815256595611572},{"text":"That's okay, Lisa. I think Hope you go you and feel do better. your thing. Hope you feel better soon. I will.","start_word":1090,"end_word":1111,"sentiment":"neutral","sentiment_score":0.1999119520187378},{"text":"It's just a head cold.","start_word":1112,"end_word":1116,"sentiment":"negative","sentiment_score":-0.3552854359149933},{"text":"Nothing too Yeah. crazy.","start_word":1117,"end_word":1120,"sentiment":"neutral","sentiment_score":-0.1476009339094162},{"text":"Yeah. All good. Thank you. That's okay.","start_word":1121,"end_word":1127,"sentiment":"positive","sentiment_score":0.6688106656074524},{"text":"Bye Bye.","start_word":1128,"end_word":1129,"sentiment":"neutral","sentiment_score":0.2605430781841278}],"average":{"sentiment":"neutral","sentiment_score":0.11944923496008514}}}}