{"metadata":{"transaction_key":"deprecated","request_id":"019fb190-2793-7822-9a5a-6fbcf48fdc4e","sha256":"cd0782de86efcc575fa72d57df0feee0b6f5fbb310cc97b0ad047131581ef805","created":"2026-07-30T05:47:24.176Z","duration":23.111937,"channels":2,"models":["c0dd532d-9b09-484d-a717-be8b6fd1bb8c"],"model_info":{"c0dd532d-9b09-484d-a717-be8b6fd1bb8c":{"name":"2-phonecall-nova","version":"2024-02-07.8919","arch":"nova-2"}},"summary_info":{"model_uuid":"67875a7f-c9c4-48a0-aa55-5bdb8a91c34a","input_tokens":0,"output_tokens":0},"sentiment_info":{"model_uuid":"80ab3179-d113-4254-bd6b-4a2f96498695","input_tokens":18,"output_tokens":18},"intents_info":{"model_uuid":"80ab3179-d113-4254-bd6b-4a2f96498695","input_tokens":18,"output_tokens":5}},"results":{"channels":[{"alternatives":[{"transcript":"","confidence":0.0,"words":[],"paragraphs":{"transcript":"\n","paragraphs":[]}}]},{"alternatives":[{"transcript":"Your name and reason for calling. I'll see if this person is available.","confidence":1.0,"words":[{"word":"your","start":0.16,"end":0.32,"confidence":0.625,"punctuated_word":"Your","sentiment":"neutral","sentiment_score":0.0281188040971756},{"word":"name","start":0.32,"end":0.48,"confidence":1.0,"punctuated_word":"name","sentiment":"neutral","sentiment_score":-0.07618828117847443},{"word":"and","start":0.48,"end":0.79999995,"confidence":0.99902344,"punctuated_word":"and","sentiment":"neutral","sentiment_score":-0.11805738508701324},{"word":"reason","start":0.79999995,"end":1.12,"confidence":1.0,"punctuated_word":"reason","sentiment":"neutral","sentiment_score":-0.089183509349823},{"word":"for","start":1.12,"end":1.36,"confidence":1.0,"punctuated_word":"for","sentiment":"neutral","sentiment_score":0.10890766978263856},{"word":"calling","start":1.36,"end":1.86,"confidence":0.9069824,"punctuated_word":"calling.","sentiment":"neutral","sentiment_score":-0.13274070620536804},{"word":"i'll","start":2.0,"end":2.1599998,"confidence":1.0,"punctuated_word":"I'll","sentiment":"neutral","sentiment_score":-0.041074275970458984},{"word":"see","start":2.1599998,"end":2.3999999,"confidence":1.0,"punctuated_word":"see","sentiment":"neutral","sentiment_score":-0.05005115270614624},{"word":"if","start":2.3999999,"end":2.56,"confidence":1.0,"punctuated_word":"if","sentiment":"neutral","sentiment_score":-0.028838180005550385},{"word":"this","start":2.56,"end":2.8,"confidence":1.0,"punctuated_word":"this","sentiment":"neutral","sentiment_score":-0.08798101544380188},{"word":"person","start":2.8,"end":3.12,"confidence":1.0,"punctuated_word":"person","sentiment":"neutral","sentiment_score":-0.03825594484806061},{"word":"is","start":3.12,"end":3.28,"confidence":1.0,"punctuated_word":"is","sentiment":"neutral","sentiment_score":-0.012471064925193788},{"word":"available","start":3.28,"end":3.78,"confidence":1.0,"punctuated_word":"available.","sentiment":"neutral","sentiment_score":-0.04366472363471985}],"paragraphs":{"transcript":"\nYour name and reason for calling. I'll see if this person is available.","paragraphs":[{"sentences":[{"text":"Your name and reason for calling.","start":0.16,"end":1.86,"sentiment":"neutral","sentiment_score":-0.046523901323477425},{"text":"I'll see if this person is available.","start":2.0,"end":3.78,"sentiment":"neutral","sentiment_score":-0.04319090821913311}],"sentiment":"neutral","sentiment_score":-0.044729212728830486,"num_words":13,"start":0.16,"end":3.78}]}}]}],"paragraphs":{"transcript":"\nChannel 1: Your name and reason for calling. I'll see if this person is available.","paragraphs":[{"sentences":[{"text":"Your name and reason for calling.","start":0.16,"end":1.86,"sentiment":"neutral","sentiment_score":-0.046523901323477425},{"text":"I'll see if this person is available.","start":2.0,"end":3.78,"sentiment":"neutral","sentiment_score":-0.04319090821913311}],"sentiment":"neutral","sentiment_score":-0.044729212728830486,"channel":1,"num_words":13,"start":0.16,"end":3.78}]},"summary":{"result":"success","short":"Your name and reason for calling. I'll see if this person is available."},"intents":{"segments":[{"text":"I'll see if this person is available.","start_word":6,"end_word":12,"intents":[{"intent":"Confirm availability","confidence_score":0.22673814}]}]},"sentiments":{"segments":[{"text":"Your name and reason for calling. I'll see if this person is available.","start_word":0,"end_word":12,"sentiment":"neutral","sentiment_score":-0.05018652230501175}],"average":{"sentiment":"neutral","sentiment_score":-0.05018652147716946}}}}