{"metadata":{"transaction_key":"deprecated","request_id":"019f4a23-191e-7c53-aa0b-82a3cd09eb13","sha256":"0304d2c40cb30539aab223a5d0319d9c37eff203add533bb3be5e92f26ae73de","created":"2026-07-10T03:47:23.107Z","duration":31.103937,"channels":2,"models":["c0dd532d-9b09-484d-a717-be8b6fd1bb8c"],"model_info":{"c0dd532d-9b09-484d-a717-be8b6fd1bb8c":{"name":"2-phonecall-nova","version":"2024-02-07.8919","arch":"nova-2"}},"summary_info":{"model_uuid":"67875a7f-c9c4-48a0-aa55-5bdb8a91c34a","input_tokens":122,"output_tokens":41},"sentiment_info":{"model_uuid":"80ab3179-d113-4254-bd6b-4a2f96498695","input_tokens":145,"output_tokens":145},"intents_info":{"model_uuid":"80ab3179-d113-4254-bd6b-4a2f96498695","input_tokens":145,"output_tokens":5}},"results":{"channels":[{"alternatives":[{"transcript":"Oh, hi, Steve. It's Andrew from Vigilance AI. Have I caught you in a bad time? Vigilance AI, Steven. It's our twenty four seven AI security analyst. Helps teams investigate.","confidence":0.99609375,"words":[{"word":"oh","start":2.56,"end":2.72,"confidence":0.9716797,"punctuated_word":"Oh,","sentiment":"neutral","sentiment_score":-0.011106017976999285},{"word":"hi","start":2.72,"end":3.12,"confidence":0.98876953,"punctuated_word":"hi,","sentiment":"neutral","sentiment_score":-0.0026247724890708923},{"word":"steve","start":3.12,"end":3.62,"confidence":0.9995117,"punctuated_word":"Steve.","sentiment":"neutral","sentiment_score":-0.005103505216538906},{"word":"it's","start":3.76,"end":4.08,"confidence":0.77368164,"punctuated_word":"It's","sentiment":"neutral","sentiment_score":0.01412731222808361},{"word":"andrew","start":4.08,"end":4.4,"confidence":0.9980469,"punctuated_word":"Andrew","sentiment":"neutral","sentiment_score":0.01920538768172264},{"word":"from","start":4.4,"end":4.64,"confidence":0.9980469,"punctuated_word":"from","sentiment":"neutral","sentiment_score":0.01978687569499016},{"word":"vigilance","start":4.64,"end":5.14,"confidence":0.93969727,"punctuated_word":"Vigilance","sentiment":"neutral","sentiment_score":0.0067224642261862755},{"word":"ai","start":5.3599997,"end":5.7599998,"confidence":0.79467773,"punctuated_word":"AI.","sentiment":"neutral","sentiment_score":0.008625401183962822},{"word":"have","start":5.7599998,"end":6.0,"confidence":1.0,"punctuated_word":"Have","sentiment":"neutral","sentiment_score":-0.15228338539600372},{"word":"i","start":6.0,"end":6.16,"confidence":1.0,"punctuated_word":"I","sentiment":"neutral","sentiment_score":-0.263955295085907},{"word":"caught","start":6.16,"end":6.48,"confidence":0.99902344,"punctuated_word":"caught","sentiment":"negative","sentiment_score":-0.34838220477104187},{"word":"you","start":6.48,"end":6.56,"confidence":0.9980469,"punctuated_word":"you","sentiment":"negative","sentiment_score":-0.37323445081710815},{"word":"in","start":6.56,"end":6.7999997,"confidence":0.99902344,"punctuated_word":"in","sentiment":"negative","sentiment_score":-0.3637471795082092},{"word":"a","start":6.7999997,"end":6.8799996,"confidence":0.99902344,"punctuated_word":"a","sentiment":"neutral","sentiment_score":-0.3269880712032318},{"word":"bad","start":6.8799996,"end":7.2,"confidence":1.0,"punctuated_word":"bad","sentiment":"negative","sentiment_score":-0.3643537163734436},{"word":"time","start":7.2,"end":7.7,"confidence":0.9995117,"punctuated_word":"time?","sentiment":"negative","sentiment_score":-0.3728484809398651},{"word":"vigilance","start":10.639999,"end":11.139999,"confidence":0.9794922,"punctuated_word":"Vigilance","sentiment":"neutral","sentiment_score":0.009102873504161836},{"word":"ai","start":11.28,"end":11.599999,"confidence":0.9797363,"punctuated_word":"AI,","sentiment":"neutral","sentiment_score":0.004835320170968771},{"word":"steven","start":11.599999,"end":12.099999,"confidence":0.8796387,"punctuated_word":"Steven.","sentiment":"neutral","sentiment_score":0.010153711773455145},{"word":"it's","start":12.4,"end":12.559999,"confidence":0.99609375,"punctuated_word":"It's","sentiment":"neutral","sentiment_score":0.02230733260512352},{"word":"our","start":12.559999,"end":12.96,"confidence":1.0,"punctuated_word":"our","sentiment":"neutral","sentiment_score":0.020620541647076607},{"word":"twenty","start":12.96,"end":13.28,"confidence":0.99902344,"punctuated_word":"twenty","sentiment":"neutral","sentiment_score":0.018178120255470276},{"word":"four","start":13.28,"end":13.5199995,"confidence":0.99902344,"punctuated_word":"four","sentiment":"neutral","sentiment_score":0.008172506466507912},{"word":"seven","start":13.5199995,"end":13.92,"confidence":0.99316406,"punctuated_word":"seven","sentiment":"neutral","sentiment_score":0.0138319693505764},{"word":"ai","start":13.92,"end":14.16,"confidence":0.9707031,"punctuated_word":"AI","sentiment":"neutral","sentiment_score":0.02823043242096901},{"word":"security","start":14.16,"end":14.66,"confidence":0.9873047,"punctuated_word":"security","sentiment":"neutral","sentiment_score":-0.004633193835616112},{"word":"analyst","start":14.719999,"end":15.219999,"confidence":0.77441406,"punctuated_word":"analyst.","sentiment":"neutral","sentiment_score":-0.0011851750314235687},{"word":"helps","start":15.825,"end":16.225,"confidence":0.8730469,"punctuated_word":"Helps","sentiment":"neutral","sentiment_score":0.005898904986679554},{"word":"teams","start":16.225,"end":16.625,"confidence":0.9472656,"punctuated_word":"teams","sentiment":"neutral","sentiment_score":-0.002693464979529381},{"word":"investigate","start":16.625,"end":17.125,"confidence":0.6855469,"punctuated_word":"investigate.","sentiment":"neutral","sentiment_score":-0.027753835543990135}],"paragraphs":{"transcript":"\nOh, hi, Steve. It's Andrew from Vigilance AI. Have I caught you in a bad time? Vigilance AI, Steven. It's our twenty four seven AI security analyst.\n\nHelps teams investigate.","paragraphs":[{"sentences":[{"text":"Oh, hi, Steve.","start":2.56,"end":3.62,"sentiment":"neutral","sentiment_score":-0.006278098560869694},{"text":"It's Andrew from Vigilance AI.","start":3.76,"end":5.7599998,"sentiment":"neutral","sentiment_score":0.013693488202989101},{"text":"Have I caught you in a bad time?","start":5.7599998,"end":7.7,"sentiment":"neutral","sentiment_score":-0.3207240980118513},{"text":"Vigilance AI, Steven.","start":10.639999,"end":12.099999,"sentiment":"neutral","sentiment_score":0.008030635149528583},{"text":"It's our twenty four seven AI security analyst.","start":12.4,"end":15.219999,"sentiment":"neutral","sentiment_score":0.013190316734835505}],"sentiment":"neutral","sentiment_score":-0.0883905629420446,"num_words":27,"start":2.56,"end":15.219999},{"sentences":[{"text":"Helps teams investigate.","start":15.825,"end":17.125,"sentiment":"neutral","sentiment_score":-0.008182798512279987}],"sentiment":"neutral","sentiment_score":-0.008182798512279987,"num_words":3,"start":15.825,"end":17.125}]}}]},{"alternatives":[{"transcript":"Hello? Can I help you? I'm sorry. Where are you from? Okay. Yeah. Okay. I've got me at a bad time, but, mate, look, I've got a few people phoned me up about this. We're selling the property. I've got no need for anything. You know, the property's been sold, and I'm moving on in life. So thanks very much.","confidence":0.9797363,"words":[{"word":"hello","start":0.16,"end":0.48,"confidence":0.81518555,"punctuated_word":"Hello?","sentiment":"neutral","sentiment_score":0.01395638845860958},{"word":"can","start":0.48,"end":0.71999997,"confidence":0.93603516,"punctuated_word":"Can","sentiment":"neutral","sentiment_score":0.03503618761897087},{"word":"i","start":0.71999997,"end":0.79999995,"confidence":0.9980469,"punctuated_word":"I","sentiment":"neutral","sentiment_score":0.03669287636876106},{"word":"help","start":0.79999995,"end":0.96,"confidence":1.0,"punctuated_word":"help","sentiment":"neutral","sentiment_score":0.020921584218740463},{"word":"you","start":0.96,"end":1.46,"confidence":0.9995117,"punctuated_word":"you?","sentiment":"neutral","sentiment_score":0.025089651346206665},{"word":"i'm","start":8.0,"end":8.24,"confidence":0.82788086,"punctuated_word":"I'm","sentiment":"neutral","sentiment_score":-0.20668113231658936},{"word":"sorry","start":8.24,"end":8.639999,"confidence":0.9428711,"punctuated_word":"sorry.","sentiment":"neutral","sentiment_score":-0.18965411186218264},{"word":"where","start":8.639999,"end":8.88,"confidence":0.9980469,"punctuated_word":"Where","sentiment":"neutral","sentiment_score":-0.11557652056217194},{"word":"are","start":8.88,"end":8.96,"confidence":0.96533203,"punctuated_word":"are","sentiment":"neutral","sentiment_score":-0.0907197892665863},{"word":"you","start":8.96,"end":9.12,"confidence":1.0,"punctuated_word":"you","sentiment":"neutral","sentiment_score":-0.08045335114002228},{"word":"from","start":9.12,"end":9.62,"confidence":0.9995117,"punctuated_word":"from?","sentiment":"neutral","sentiment_score":-0.05245296657085419},{"word":"okay","start":16.145,"end":16.385,"confidence":0.96240234,"punctuated_word":"Okay.","sentiment":"neutral","sentiment_score":-0.0008814064785838127},{"word":"yeah","start":16.385,"end":16.885,"confidence":0.9807129,"punctuated_word":"Yeah.","sentiment":"neutral","sentiment_score":-0.016419222578406334},{"word":"okay","start":18.545,"end":18.945,"confidence":0.7077637,"punctuated_word":"Okay.","sentiment":"neutral","sentiment_score":-0.07592613995075226},{"word":"i've","start":18.945,"end":19.025,"confidence":0.8713379,"punctuated_word":"I've","sentiment":"neutral","sentiment_score":-0.24347123503685},{"word":"got","start":19.025,"end":19.185001,"confidence":0.94140625,"punctuated_word":"got","sentiment":"neutral","sentiment_score":-0.30950942635536194},{"word":"me","start":19.185001,"end":19.345001,"confidence":0.875,"punctuated_word":"me","sentiment":"negative","sentiment_score":-0.3820551037788391},{"word":"at","start":19.345001,"end":19.425,"confidence":0.7192383,"punctuated_word":"at","sentiment":"neutral","sentiment_score":-0.31417953968048096},{"word":"a","start":19.425,"end":19.505001,"confidence":0.9819336,"punctuated_word":"a","sentiment":"negative","sentiment_score":-0.3520945906639099},{"word":"bad","start":19.505001,"end":19.745,"confidence":0.9970703,"punctuated_word":"bad","sentiment":"negative","sentiment_score":-0.36390337347984314},{"word":"time","start":19.745,"end":19.985,"confidence":0.79907227,"punctuated_word":"time,","sentiment":"neutral","sentiment_score":-0.2938522398471832},{"word":"but","start":19.985,"end":20.225,"confidence":0.91186523,"punctuated_word":"but,","sentiment":"neutral","sentiment_score":-0.20756040513515472},{"word":"mate","start":20.225,"end":20.385,"confidence":0.9423828,"punctuated_word":"mate,","sentiment":"neutral","sentiment_score":-0.2310604304075241},{"word":"look","start":20.385,"end":20.885,"confidence":0.8022461,"punctuated_word":"look,","sentiment":"neutral","sentiment_score":-0.2127877771854401},{"word":"i've","start":21.438938,"end":21.598938,"confidence":0.41845703,"punctuated_word":"I've","sentiment":"neutral","sentiment_score":-0.272274911403656},{"word":"got","start":21.598938,"end":21.678938,"confidence":0.7128906,"punctuated_word":"got","sentiment":"neutral","sentiment_score":-0.2737858295440674},{"word":"a","start":21.678938,"end":21.758938,"confidence":0.9536133,"punctuated_word":"a","sentiment":"neutral","sentiment_score":-0.20673593878746033},{"word":"few","start":21.758938,"end":21.998938,"confidence":0.99902344,"punctuated_word":"few","sentiment":"neutral","sentiment_score":-0.20317664742469788},{"word":"people","start":21.998938,"end":22.39894,"confidence":0.99902344,"punctuated_word":"people","sentiment":"neutral","sentiment_score":-0.22267207503318787},{"word":"phoned","start":22.39894,"end":22.638939,"confidence":0.34539795,"punctuated_word":"phoned","sentiment":"neutral","sentiment_score":-0.12329205870628356},{"word":"me","start":22.638939,"end":22.718939,"confidence":0.8989258,"punctuated_word":"me","sentiment":"neutral","sentiment_score":-0.30552732944488525},{"word":"up","start":22.718939,"end":22.878939,"confidence":0.9863281,"punctuated_word":"up","sentiment":"neutral","sentiment_score":-0.1798555552959442},{"word":"about","start":22.878939,"end":23.038939,"confidence":0.9902344,"punctuated_word":"about","sentiment":"neutral","sentiment_score":-0.21725581586360931},{"word":"this","start":23.038939,"end":23.358938,"confidence":0.9970703,"punctuated_word":"this.","sentiment":"neutral","sentiment_score":-0.242176353931427},{"word":"we're","start":23.358938,"end":23.598938,"confidence":0.9951172,"punctuated_word":"We're","sentiment":"negative","sentiment_score":-0.403314471244812},{"word":"selling","start":23.598938,"end":23.918938,"confidence":0.9716797,"punctuated_word":"selling","sentiment":"negative","sentiment_score":-0.4270111322402954},{"word":"the","start":23.918938,"end":24.078938,"confidence":0.9980469,"punctuated_word":"the","sentiment":"negative","sentiment_score":-0.40471911430358887},{"word":"property","start":24.078938,"end":24.47894,"confidence":0.9838867,"punctuated_word":"property.","sentiment":"neutral","sentiment_score":-0.3324219584465027},{"word":"i've","start":24.47894,"end":24.638939,"confidence":0.9975586,"punctuated_word":"I've","sentiment":"negative","sentiment_score":-0.4405817985534668},{"word":"got","start":24.638939,"end":24.878939,"confidence":1.0,"punctuated_word":"got","sentiment":"negative","sentiment_score":-0.4003729820251465},{"word":"no","start":24.878939,"end":25.038939,"confidence":0.9970703,"punctuated_word":"no","sentiment":"negative","sentiment_score":-0.42289185523986816},{"word":"need","start":25.038939,"end":25.278938,"confidence":0.9980469,"punctuated_word":"need","sentiment":"negative","sentiment_score":-0.4699271023273468},{"word":"for","start":25.278938,"end":25.518938,"confidence":0.99902344,"punctuated_word":"for","sentiment":"negative","sentiment_score":-0.558915913105011},{"word":"anything","start":25.518938,"end":26.018938,"confidence":0.9797363,"punctuated_word":"anything.","sentiment":"negative","sentiment_score":-0.4361717998981476},{"word":"you","start":26.078938,"end":26.238937,"confidence":0.7998047,"punctuated_word":"You","sentiment":"neutral","sentiment_score":-0.12743522226810455},{"word":"know","start":26.238937,"end":26.398937,"confidence":0.77319336,"punctuated_word":"know,","sentiment":"neutral","sentiment_score":-0.09448415040969849},{"word":"the","start":26.398937,"end":26.558937,"confidence":0.98095703,"punctuated_word":"the","sentiment":"neutral","sentiment_score":-0.12677884101867676},{"word":"property's","start":26.558937,"end":27.038939,"confidence":0.79541016,"punctuated_word":"property's","sentiment":"neutral","sentiment_score":-0.05816861242055893},{"word":"been","start":27.038939,"end":27.278938,"confidence":0.66064453,"punctuated_word":"been","sentiment":"neutral","sentiment_score":0.05001130700111389},{"word":"sold","start":27.278938,"end":27.598938,"confidence":0.8503418,"punctuated_word":"sold,","sentiment":"neutral","sentiment_score":0.00036134570837020874},{"word":"and","start":27.598938,"end":27.838938,"confidence":0.94628906,"punctuated_word":"and","sentiment":"neutral","sentiment_score":0.07720127701759338},{"word":"i'm","start":27.838938,"end":27.998938,"confidence":0.99609375,"punctuated_word":"I'm","sentiment":"neutral","sentiment_score":0.027475357055664062},{"word":"moving","start":27.998938,"end":28.31894,"confidence":0.98095703,"punctuated_word":"moving","sentiment":"neutral","sentiment_score":0.022896796464920044},{"word":"on","start":28.31894,"end":28.558937,"confidence":0.99121094,"punctuated_word":"on","sentiment":"neutral","sentiment_score":0.1786864846944809},{"word":"in","start":28.558937,"end":28.718939,"confidence":0.54052734,"punctuated_word":"in","sentiment":"neutral","sentiment_score":0.20989719033241272},{"word":"life","start":28.718939,"end":28.958939,"confidence":0.86694336,"punctuated_word":"life.","sentiment":"neutral","sentiment_score":0.11010412126779556},{"word":"so","start":28.958939,"end":29.278938,"confidence":0.9873047,"punctuated_word":"So","sentiment":"positive","sentiment_score":0.3644745945930481},{"word":"thanks","start":29.278938,"end":29.518938,"confidence":0.9536133,"punctuated_word":"thanks","sentiment":"positive","sentiment_score":0.7616288065910339},{"word":"very","start":29.518938,"end":29.758938,"confidence":0.99902344,"punctuated_word":"very","sentiment":"positive","sentiment_score":0.6537280082702637},{"word":"much","start":29.758938,"end":30.258938,"confidence":1.0,"punctuated_word":"much.","sentiment":"positive","sentiment_score":0.4095470905303955}],"paragraphs":{"transcript":"\nHello? Can I help you? I'm sorry. Where are you from? Okay.\n\nYeah. Okay. I've got me at a bad time, but, mate, look, I've got a few people phoned me up about this. We're selling the property. I've got no need for anything.\n\nYou know, the property's been sold, and I'm moving on in life. So thanks very much.","paragraphs":[{"sentences":[{"text":"Hello?","start":0.16,"end":0.48,"sentiment":"neutral","sentiment_score":0.01395638845860958},{"text":"Can I help you?","start":0.48,"end":1.46,"sentiment":"neutral","sentiment_score":0.029435074888169765},{"text":"I'm sorry.","start":8.0,"end":8.639999,"sentiment":"neutral","sentiment_score":-0.198167622089386},{"text":"Where are you from?","start":8.639999,"end":9.62,"sentiment":"neutral","sentiment_score":-0.08480065688490868},{"text":"Okay.","start":16.145,"end":16.385,"sentiment":"neutral","sentiment_score":-0.0008814064785838127}],"sentiment":"neutral","sentiment_score":-0.05039354918214182,"num_words":12,"start":0.16,"end":16.385},{"sentences":[{"text":"Yeah.","start":16.385,"end":16.885,"sentiment":"neutral","sentiment_score":-0.016419222578406334},{"text":"Okay.","start":18.545,"end":18.945,"sentiment":"neutral","sentiment_score":-0.07592613995075226},{"text":"I've got me at a bad time, but, mate, look, I've got a few people phoned me up about this.","start":18.945,"end":23.358938,"sentiment":"neutral","sentiment_score":-0.2578613318502903},{"text":"We're selling the property.","start":23.358938,"end":24.47894,"sentiment":"negative","sentiment_score":-0.39186666905879974},{"text":"I've got no need for anything.","start":24.47894,"end":26.018938,"sentiment":"negative","sentiment_score":-0.4548102418581645}],"sentiment":"neutral","sentiment_score":-0.29830937896622345,"num_words":32,"start":16.385,"end":26.018938},{"sentences":[{"text":"You know, the property's been sold, and I'm moving on in life.","start":26.078938,"end":28.958939,"sentiment":"neutral","sentiment_score":0.02248058778544267},{"text":"So thanks very much.","start":28.958939,"end":30.258938,"sentiment":"positive","sentiment_score":0.5473446249961853}],"sentiment":"neutral","sentiment_score":0.15369659708812833,"num_words":16,"start":26.078938,"end":30.258938}]}}]}],"paragraphs":{"transcript":"\nChannel 1: Hello? Can I help you?\n\nChannel 0: Oh, hi, Steve. It's Andrew from Vigilance AI. Have I caught you in a bad time?\n\nChannel 1: I'm sorry. Where are you from?\n\nChannel 0: Vigilance AI, Steven. It's our twenty four seven AI security analyst. Helps\n\nChannel 1: Okay.\n\nChannel 0: teams\n\nChannel 1: Yeah.\n\nChannel 0: investigate.\n\nChannel 1: Okay. I've got me at a bad time, but, mate, look, I've got a few people phoned me up about this. We're selling the property. I've got no need for anything. You know, the property's been sold, and I'm moving on in life.\n\nSo thanks very much.","paragraphs":[{"sentences":[{"text":"Hello?","start":0.16,"end":0.48,"sentiment":"neutral","sentiment_score":0.01395638845860958},{"text":"Can I help you?","start":0.48,"end":1.46,"sentiment":"neutral","sentiment_score":0.029435074888169765}],"sentiment":"neutral","sentiment_score":0.026339337602257727,"channel":1,"num_words":5,"start":0.16,"end":1.46},{"sentences":[{"text":"Oh, hi, Steve.","start":2.56,"end":3.62,"sentiment":"neutral","sentiment_score":-0.006278098560869694},{"text":"It's Andrew from Vigilance AI.","start":3.76,"end":5.7599998,"sentiment":"neutral","sentiment_score":0.013693488202989101},{"text":"Have I caught you in a bad time?","start":5.7599998,"end":7.7,"sentiment":"neutral","sentiment_score":-0.3207240980118513}],"sentiment":"neutral","sentiment_score":-0.15725997742265463,"channel":0,"num_words":16,"start":2.56,"end":7.7},{"sentences":[{"text":"I'm sorry.","start":8.0,"end":8.639999,"sentiment":"neutral","sentiment_score":-0.198167622089386},{"text":"Where are you from?","start":8.639999,"end":9.62,"sentiment":"neutral","sentiment_score":-0.08480065688490868}],"sentiment":"neutral","sentiment_score":-0.12258964528640111,"channel":1,"num_words":6,"start":8.0,"end":9.62},{"sentences":[{"text":"Vigilance AI, Steven.","start":10.639999,"end":12.099999,"sentiment":"neutral","sentiment_score":0.008030635149528583},{"text":"It's our twenty four seven AI security analyst.","start":12.4,"end":15.219999,"sentiment":"neutral","sentiment_score":0.013190316734835505},{"text":"Helps","start":15.825,"end":16.225,"sentiment":"neutral","sentiment_score":0.005898904986679554}],"sentiment":"neutral","sentiment_score":0.011292778692829112,"channel":0,"num_words":12,"start":10.639999,"end":16.225},{"sentences":[{"text":"Okay.","start":16.145,"end":16.385,"sentiment":"neutral","sentiment_score":-0.0008814064785838127}],"sentiment":"neutral","sentiment_score":-0.0008814064785838127,"channel":1,"num_words":1,"start":16.145,"end":16.385},{"sentences":[{"text":"teams","start":16.225,"end":16.625,"sentiment":"neutral","sentiment_score":-0.002693464979529381}],"sentiment":"neutral","sentiment_score":-0.002693464979529381,"channel":0,"num_words":1,"start":16.225,"end":16.625},{"sentences":[{"text":"Yeah.","start":16.385,"end":16.885,"sentiment":"neutral","sentiment_score":-0.016419222578406334}],"sentiment":"neutral","sentiment_score":-0.016419222578406334,"channel":1,"num_words":1,"start":16.385,"end":16.885},{"sentences":[{"text":"investigate.","start":16.625,"end":17.125,"sentiment":"neutral","sentiment_score":-0.027753835543990135}],"sentiment":"neutral","sentiment_score":-0.027753835543990135,"channel":0,"num_words":1,"start":16.625,"end":17.125},{"sentences":[{"text":"Okay.","start":18.545,"end":18.945,"sentiment":"neutral","sentiment_score":-0.07592613995075226},{"text":"I've got me at a bad time, but, mate, look, I've got a few people phoned me up about this.","start":18.945,"end":23.358938,"sentiment":"neutral","sentiment_score":-0.2578613318502903},{"text":"We're selling the property.","start":23.358938,"end":24.47894,"sentiment":"negative","sentiment_score":-0.39186666905879974},{"text":"I've got no need for anything.","start":24.47894,"end":26.018938,"sentiment":"negative","sentiment_score":-0.4548102418581645},{"text":"You know, the property's been sold, and I'm moving on in life.","start":26.078938,"end":28.958939,"sentiment":"neutral","sentiment_score":0.02248058778544267}],"sentiment":"neutral","sentiment_score":-0.21534218257942864,"channel":1,"num_words":43,"start":18.545,"end":28.958939},{"sentences":[{"text":"So thanks very much.","start":28.958939,"end":30.258938,"sentiment":"positive","sentiment_score":0.5473446249961853}],"sentiment":"positive","sentiment_score":0.5473446249961853,"channel":1,"num_words":4,"start":28.958939,"end":30.258938}]},"summary":{"result":"success","short":"Andrew fromrowns AI calls Steve and asks if he has been in a bad time. Steve explains that they are selling a property and are moving on after the sale. Andrew thanks him for his time."},"intents":{"segments":[{"text":"I've got me at a bad time, but, mate, look, I've got a few people phoned me up about this. We're selling the property. I've got no need for anything. You know, the property's been sold, and I'm moving on in life. So thanks very much.","start_word":44,"end_word":89,"intents":[{"intent":"Clarify purpose","confidence_score":0.021335077}]}]},"sentiments":{"segments":[{"text":"Hello? Can I help you? Oh, hi, Steve. It's Andrew from Vigilance AI. Have I caught you in a bad time? I'm sorry. Where are you from? Vigilance AI, Steven. It's our twenty four seven AI security analyst. Helps Okay. teams Yeah. investigate. Okay. I've got me at a bad time, but, mate, look, I've got a few people phoned me up about this.","start_word":0,"end_word":63,"sentiment":"neutral","sentiment_score":-0.12114978581666946},{"text":"We're selling the property. I've got no need for anything.","start_word":64,"end_word":73,"sentiment":"negative","sentiment_score":-0.4220446348190307},{"text":"You know, the property's been sold, and I'm moving on in life.","start_word":74,"end_word":85,"sentiment":"neutral","sentiment_score":0.011808517388999462},{"text":"So thanks very much.","start_word":86,"end_word":89,"sentiment":"positive","sentiment_score":0.6021944880485535}],"average":{"sentiment":"neutral","sentiment_score":-0.11198694952603044}}}}