{"metadata":{"transaction_key":"deprecated","request_id":"019f6da9-e742-70b3-ac96-60a4ffd596d8","sha256":"c2576e7d7a9b642a209ec3820fc130731cbdebefdaf5dbf8b401c053be9aa2a3","created":"2026-07-17T01:21:21.068Z","duration":4.2479377,"channels":2,"models":["c0dd532d-9b09-484d-a717-be8b6fd1bb8c"],"model_info":{"c0dd532d-9b09-484d-a717-be8b6fd1bb8c":{"name":"2-phonecall-nova","version":"2024-02-07.8919","arch":"nova-2"}},"summary_info":{"model_uuid":"67875a7f-c9c4-48a0-aa55-5bdb8a91c34a","input_tokens":0,"output_tokens":0},"sentiment_info":{"model_uuid":"80ab3179-d113-4254-bd6b-4a2f96498695","input_tokens":17,"output_tokens":17},"intents_info":{"model_uuid":"80ab3179-d113-4254-bd6b-4a2f96498695","input_tokens":17,"output_tokens":8}},"results":{"channels":[{"alternatives":[{"transcript":"","confidence":0.0,"words":[],"paragraphs":{"transcript":"\n","paragraphs":[]}}]},{"alternatives":[{"transcript":"Forwarded to voice mail. The person you are trying to reach is not available.","confidence":0.9998272,"words":[{"word":"forwarded","start":0.16,"end":0.48,"confidence":0.7279358,"punctuated_word":"Forwarded","sentiment":"negative","sentiment_score":-0.8356664180755615},{"word":"to","start":0.48,"end":0.56,"confidence":0.9966625,"punctuated_word":"to","sentiment":"negative","sentiment_score":-0.780411422252655},{"word":"voice","start":0.56,"end":0.88,"confidence":0.99665314,"punctuated_word":"voice","sentiment":"negative","sentiment_score":-0.7752071619033813},{"word":"mail","start":0.88,"end":1.38,"confidence":0.9948429,"punctuated_word":"mail.","sentiment":"negative","sentiment_score":-0.7687298059463501},{"word":"the","start":1.4399999,"end":1.68,"confidence":0.9997422,"punctuated_word":"The","sentiment":"negative","sentiment_score":-0.9175268411636353},{"word":"person","start":1.68,"end":1.92,"confidence":0.99997675,"punctuated_word":"person","sentiment":"negative","sentiment_score":-0.8843151330947876},{"word":"you","start":1.92,"end":2.08,"confidence":0.9998272,"punctuated_word":"you","sentiment":"negative","sentiment_score":-0.9095709919929504},{"word":"are","start":2.08,"end":2.24,"confidence":0.67020446,"punctuated_word":"are","sentiment":"negative","sentiment_score":-0.9073095321655272},{"word":"trying","start":2.24,"end":2.56,"confidence":0.999846,"punctuated_word":"trying","sentiment":"negative","sentiment_score":-0.9247899055480956},{"word":"to","start":2.56,"end":2.6399999,"confidence":0.99985766,"punctuated_word":"to","sentiment":"negative","sentiment_score":-0.9075988531112672},{"word":"reach","start":2.6399999,"end":2.96,"confidence":0.9999763,"punctuated_word":"reach","sentiment":"negative","sentiment_score":-0.9129518866539},{"word":"is","start":2.96,"end":3.12,"confidence":0.9999014,"punctuated_word":"is","sentiment":"negative","sentiment_score":-0.9212151765823364},{"word":"not","start":3.12,"end":3.28,"confidence":0.9999572,"punctuated_word":"not","sentiment":"negative","sentiment_score":-0.9145427942276},{"word":"available","start":3.28,"end":3.78,"confidence":0.9930354,"punctuated_word":"available.","sentiment":"negative","sentiment_score":-0.5937063694000244}],"paragraphs":{"transcript":"\nForwarded to voice mail. The person you are trying to reach is not available.","paragraphs":[{"sentences":[{"text":"Forwarded to voice mail.","start":0.16,"end":1.38,"sentiment":"negative","sentiment_score":-0.790003702044487},{"text":"The person you are trying to reach is not available.","start":1.4399999,"end":3.78,"sentiment":"negative","sentiment_score":-0.8793527483940125}],"sentiment":"negative","sentiment_score":-0.8538244494370052,"num_words":14,"start":0.16,"end":3.78}]}}]}],"paragraphs":{"transcript":"\nChannel 1: Forwarded to voice mail. The person you are trying to reach is not available.","paragraphs":[{"sentences":[{"text":"Forwarded to voice mail.","start":0.16,"end":1.38,"sentiment":"negative","sentiment_score":-0.790003702044487},{"text":"The person you are trying to reach is not available.","start":1.4399999,"end":3.78,"sentiment":"negative","sentiment_score":-0.8793527483940125}],"sentiment":"negative","sentiment_score":-0.8538244494370052,"channel":1,"num_words":14,"start":0.16,"end":3.78}]},"summary":{"result":"success","short":"Forwarded to voice mail. The person you are trying to reach is not available."},"intents":{"segments":[{"text":"The person you are trying to reach is not available.","start_word":4,"end_word":13,"intents":[{"intent":"Notify unavailability","confidence_score":0.5315473}]}]},"sentiments":{"segments":[{"text":"Forwarded to voice mail. The person you are trying to reach is not available.","start_word":0,"end_word":13,"sentiment":"negative","sentiment_score":-0.8658190369606018}],"average":{"sentiment":"negative","sentiment_score":-0.8658190334544462}}}}