{"metadata":{"transaction_key":"deprecated","request_id":"019f3e90-66b4-73d2-8ec2-7f409cfa7b23","sha256":"d6bf72b0851a984e06b43ea89cfd51804b78fa9f60ea4c178a4bbf9d89135c99","created":"2026-07-07T21:51:19.834Z","duration":7.9919376,"channels":2,"models":["c0dd532d-9b09-484d-a717-be8b6fd1bb8c"],"model_info":{"c0dd532d-9b09-484d-a717-be8b6fd1bb8c":{"name":"2-phonecall-nova","version":"2024-02-07.8919","arch":"nova-2"}},"summary_info":{"model_uuid":"67875a7f-c9c4-48a0-aa55-5bdb8a91c34a","input_tokens":0,"output_tokens":0},"sentiment_info":{"model_uuid":"80ab3179-d113-4254-bd6b-4a2f96498695","input_tokens":39,"output_tokens":39},"intents_info":{"model_uuid":"80ab3179-d113-4254-bd6b-4a2f96498695","input_tokens":39,"output_tokens":4}},"results":{"channels":[{"alternatives":[{"transcript":"","confidence":0.0,"words":[],"paragraphs":{"transcript":"\n","paragraphs":[]}}]},{"alternatives":[{"transcript":"Hi. You've reached Adam at Adam's Advice Computer Tech. Unfortunately, I can't take your call at the moment. But if you'd like to leave your name","confidence":0.99902344,"words":[{"word":"hi","start":0.96,"end":1.1999999,"confidence":0.99365234,"punctuated_word":"Hi.","sentiment":"neutral","sentiment_score":0.0503418892621994},{"word":"you've","start":1.1999999,"end":1.52,"confidence":1.0,"punctuated_word":"You've","sentiment":"neutral","sentiment_score":0.05619129166007042},{"word":"reached","start":1.52,"end":1.8399999,"confidence":1.0,"punctuated_word":"reached","sentiment":"neutral","sentiment_score":0.0439482107758522},{"word":"adam","start":1.8399999,"end":2.1599998,"confidence":1.0,"punctuated_word":"Adam","sentiment":"neutral","sentiment_score":0.06788793206214905},{"word":"at","start":2.1599998,"end":2.32,"confidence":0.9921875,"punctuated_word":"at","sentiment":"neutral","sentiment_score":0.0743822380900383},{"word":"adam's","start":2.32,"end":2.6399999,"confidence":0.90625,"punctuated_word":"Adam's","sentiment":"neutral","sentiment_score":0.11299674212932588},{"word":"advice","start":2.6399999,"end":3.12,"confidence":0.5019531,"punctuated_word":"Advice","sentiment":"neutral","sentiment_score":0.10629962384700777},{"word":"computer","start":3.12,"end":3.52,"confidence":0.7680664,"punctuated_word":"Computer","sentiment":"neutral","sentiment_score":0.1105334684252739},{"word":"tech","start":3.52,"end":3.84,"confidence":0.92626953,"punctuated_word":"Tech.","sentiment":"neutral","sentiment_score":0.06902597844600677},{"word":"unfortunately","start":3.84,"end":4.34,"confidence":0.9951172,"punctuated_word":"Unfortunately,","sentiment":"negative","sentiment_score":-0.575139582157135},{"word":"i","start":4.4,"end":4.56,"confidence":1.0,"punctuated_word":"I","sentiment":"negative","sentiment_score":-0.667506992816925},{"word":"can't","start":4.56,"end":4.7999997,"confidence":0.9995117,"punctuated_word":"can't","sentiment":"negative","sentiment_score":-0.5808097124099731},{"word":"take","start":4.7999997,"end":4.96,"confidence":1.0,"punctuated_word":"take","sentiment":"negative","sentiment_score":-0.6897773146629333},{"word":"your","start":4.96,"end":5.12,"confidence":0.9951172,"punctuated_word":"your","sentiment":"negative","sentiment_score":-0.6777254343032837},{"word":"call","start":5.12,"end":5.3599997,"confidence":1.0,"punctuated_word":"call","sentiment":"negative","sentiment_score":-0.6552726626396179},{"word":"at","start":5.3599997,"end":5.44,"confidence":1.0,"punctuated_word":"at","sentiment":"negative","sentiment_score":-0.5362584590911865},{"word":"the","start":5.44,"end":5.6,"confidence":1.0,"punctuated_word":"the","sentiment":"negative","sentiment_score":-0.604827344417572},{"word":"moment","start":5.6,"end":6.0,"confidence":0.76000977,"punctuated_word":"moment.","sentiment":"negative","sentiment_score":-0.618011474609375},{"word":"but","start":6.0,"end":6.16,"confidence":1.0,"punctuated_word":"But","sentiment":"neutral","sentiment_score":-0.1334432065486908},{"word":"if","start":6.16,"end":6.3199997,"confidence":0.9980469,"punctuated_word":"if","sentiment":"neutral","sentiment_score":-0.008011121302843094},{"word":"you'd","start":6.3199997,"end":6.48,"confidence":0.99658203,"punctuated_word":"you'd","sentiment":"neutral","sentiment_score":0.0007317662239074707},{"word":"like","start":6.48,"end":6.64,"confidence":1.0,"punctuated_word":"like","sentiment":"neutral","sentiment_score":0.0061515383422374725},{"word":"to","start":6.64,"end":6.7999997,"confidence":0.96777344,"punctuated_word":"to","sentiment":"neutral","sentiment_score":-0.022967569530010223},{"word":"leave","start":6.7999997,"end":7.04,"confidence":0.99902344,"punctuated_word":"leave","sentiment":"neutral","sentiment_score":-0.04459025710821152},{"word":"your","start":7.04,"end":7.3599997,"confidence":0.99902344,"punctuated_word":"your","sentiment":"neutral","sentiment_score":-0.06084217131137848},{"word":"name","start":7.3599997,"end":7.8599997,"confidence":0.99902344,"punctuated_word":"name","sentiment":"neutral","sentiment_score":-0.052848584949970245}],"paragraphs":{"transcript":"\nHi. You've reached Adam at Adam's Advice Computer Tech. Unfortunately, I can't take your call at the moment. But if you'd like to leave your name","paragraphs":[{"sentences":[{"text":"Hi.","start":0.96,"end":1.1999999,"sentiment":"neutral","sentiment_score":0.0503418892621994},{"text":"You've reached Adam at Adam's Advice Computer Tech.","start":1.1999999,"end":3.84,"sentiment":"neutral","sentiment_score":0.08015818567946553},{"text":"Unfortunately, I can't take your call at the moment.","start":3.84,"end":6.0,"sentiment":"negative","sentiment_score":-0.622814330789778},{"text":"But if you'd like to leave your name","start":6.0,"end":7.8599997,"sentiment":"neutral","sentiment_score":-0.039477450773119926}],"sentiment":"neutral","sentiment_score":-0.20113620033057836,"num_words":26,"start":0.96,"end":7.8599997}]}}]}],"paragraphs":{"transcript":"\nChannel 1: Hi. You've reached Adam at Adam's Advice Computer Tech. Unfortunately, I can't take your call at the moment. But if you'd like to leave your name","paragraphs":[{"sentences":[{"text":"Hi.","start":0.96,"end":1.1999999,"sentiment":"neutral","sentiment_score":0.0503418892621994},{"text":"You've reached Adam at Adam's Advice Computer Tech.","start":1.1999999,"end":3.84,"sentiment":"neutral","sentiment_score":0.08015818567946553},{"text":"Unfortunately, I can't take your call at the moment.","start":3.84,"end":6.0,"sentiment":"negative","sentiment_score":-0.622814330789778},{"text":"But if you'd like to leave your name","start":6.0,"end":7.8599997,"sentiment":"neutral","sentiment_score":-0.039477450773119926}],"sentiment":"neutral","sentiment_score":-0.20113620033057836,"channel":1,"num_words":26,"start":0.96,"end":7.8599997}]},"summary":{"result":"success","short":"Hi. You've reached Adam at Adam's Advice Computer Tech. Unfortunately, I can't take your call at the moment. But if you'd like to leave your name"},"intents":{"segments":[{"text":"Unfortunately, I can't take your call at the moment.","start_word":9,"end_word":17,"intents":[{"intent":"Leave message","confidence_score":0.55022347}]}]},"sentiments":{"segments":[{"text":"Hi. You've reached Adam at Adam's Advice Computer Tech.","start_word":0,"end_word":8,"sentiment":"neutral","sentiment_score":0.07662342488765717},{"text":"Unfortunately, I can't take your call at the moment.","start_word":9,"end_word":17,"sentiment":"negative","sentiment_score":-0.6123153567314148},{"text":"But if you'd like to leave your name","start_word":18,"end_word":25,"sentiment":"neutral","sentiment_score":-0.033364325761795044}],"average":{"sentiment":"neutral","sentiment_score":-0.18404500912397337}}}}