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Have a great day, mate.\n\nThank you.","paragraphs":[{"sentences":[{"text":"Oh, hi.","start":2.96,"end":3.76,"sentiment":"neutral","sentiment_score":0.09941646829247475},{"text":"Yes.","start":3.76,"end":4.24,"sentiment":"neutral","sentiment_score":0.17689797282218933},{"text":"Good day, Tia.","start":4.24,"end":5.54,"sentiment":"positive","sentiment_score":0.3946036497751872},{"text":"Is this Peter?","start":6.3999996,"end":7.8599997,"sentiment":"neutral","sentiment_score":0.06200681999325752},{"text":"This is Andrew from Vigilance AI.","start":11.84,"end":15.025001,"sentiment":"neutral","sentiment_score":0.007926178688649088}],"sentiment":"neutral","sentiment_score":0.11954129272295783,"num_words":15,"start":2.96,"end":15.025001},{"sentences":[{"text":"I'm trying to get a hold of Peter Norris from Vigilance AI.","start":15.025001,"end":23.925,"sentiment":"neutral","sentiment_score":0.00025316721682126325},{"text":"Peter Norris, chief information officer at Tourism Australia.","start":24.145,"end":28.759998,"sentiment":"neutral","sentiment_score":0.0046814302913844585},{"text":"Oh, yes.","start":32.66,"end":33.54,"sentiment":"neutral","sentiment_score":0.02028971817344427},{"text":"Vigilance AI, Peter, is our AI security analyst.","start":33.54,"end":37.16,"sentiment":"neutral","sentiment_score":0.029971513664349914},{"text":"It continuously investigates security activity and filters out the noise and only escalates the issues that need attention.","start":37.22,"end":44.864998,"sentiment":"neutral","sentiment_score":0.029987254180014133}],"sentiment":"neutral","sentiment_score":0.01792940770489319,"num_words":48,"start":15.025001,"end":44.864998},{"sentences":[{"text":"Peter, would you be open to a quick demo?","start":45.885,"end":48.305,"sentiment":"neutral","sentiment_score":0.04660206329491404},{"text":"Oh, gotcha, Peter.","start":57.98,"end":59.44,"sentiment":"neutral","sentiment_score":-0.008062240822861591},{"text":"Alright.","start":59.98,"end":60.48,"sentiment":"neutral","sentiment_score":0.02105766162276268},{"text":"I'll make sure to note that.","start":60.62,"end":62.32,"sentiment":"neutral","sentiment_score":0.012433908569316069},{"text":"Also, Peter, do you want me to send you an email?","start":63.18,"end":65.979996,"sentiment":"neutral","sentiment_score":-0.023135853084650906}],"sentiment":"neutral","sentiment_score":0.007879952543104689,"num_words":30,"start":45.885,"end":65.979996},{"sentences":[{"text":"That way you will you can check us out more thoroughly.","start":65.979996,"end":68.775,"sentiment":"negative","sentiment_score":-0.33483923226594925},{"text":"Alright.","start":72.435,"end":72.915,"sentiment":"neutral","sentiment_score":-0.015090534463524818},{"text":"Alright.","start":72.915,"end":73.415,"sentiment":"neutral","sentiment_score":0.03414156660437584},{"text":"Well, Peter, I'll reach out to you in next year, March then.","start":73.475,"end":77.655,"sentiment":"neutral","sentiment_score":0.07497155511130889},{"text":"Have a great day, mate.","start":78.034996,"end":79.255,"sentiment":"positive","sentiment_score":0.4743984222412109}],"sentiment":"neutral","sentiment_score":-0.01308432500809431,"num_words":30,"start":65.979996,"end":79.255},{"sentences":[{"text":"Thank you.","start":79.395,"end":80.134995,"sentiment":"positive","sentiment_score":0.4136640876531601}],"sentiment":"positive","sentiment_score":0.4136640876531601,"num_words":2,"start":79.395,"end":80.134995}]}}]},{"alternatives":[{"transcript":"Pete speaking. No. Who's this? From where? Sorry? Yeah. You're speaking to me, but what the hell is Vigilance AI? No. I've just done my you're gonna have to call me in March next year because that's when we do all of our annual renewals. K. No. I don't. I absolutely not. No. Okay. 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No. Who's this? From where? Sorry?\n\nYeah. You're speaking to me, but what the hell is Vigilance AI? No. I've just done my you're gonna have to call me in March next year because that's when we do all of our annual renewals. K.\n\nNo. I don't. I absolutely not. 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Yes. Good day, Tia. Is this Peter?\n\nChannel 1: No. Who's this?\n\nChannel 0: This is Andrew from Vigilance AI. I'm trying to get a hold of Peter Norris\n\nChannel 1: From where? Sorry?\n\nChannel 0: from Vigilance AI. Peter Norris, chief information officer at Tourism\n\nChannel 1: Yeah. You're\n\nChannel 0: Australia.\n\nChannel 1: speaking to me, but what the hell is Vigilance AI?\n\nChannel 0: Oh, yes. Vigilance AI, Peter, is our AI security analyst. It continuously investigates security activity and filters out the noise and only escalates the issues that need attention. Peter, would you be open to a quick demo?\n\nChannel 1: No. I've just done my you're gonna have to call me in March next year because that's when we do all of our annual renewals.\n\nChannel 0: Oh, gotcha, Peter. Alright. I'll make sure to note that. Also, Peter,\n\nChannel 1: K.\n\nChannel 0: do you want me to send you an email? That way\n\nChannel 1: No.\n\nChannel 0: you will you\n\nChannel 1: I\n\nChannel 0: can\n\nChannel 1: don't.\n\nChannel 0: check us out\n\nChannel 1: I\n\nChannel 0: more thoroughly.\n\nChannel 1: absolutely not. No.\n\nChannel 0: Alright. Alright. Well, Peter, I'll reach out to you in next year, March then. Have\n\nChannel 1: Okay.\n\nChannel 0: a great day, mate. Thank\n\nChannel 1: Thanks.\n\nChannel 0: you.","paragraphs":[{"sentences":[{"text":"Pete speaking.","start":0.39999998,"end":0.98,"sentiment":"neutral","sentiment_score":0.009289566427469254}],"sentiment":"neutral","sentiment_score":0.009289566427469254,"channel":1,"num_words":2,"start":0.39999998,"end":0.98},{"sentences":[{"text":"Oh, hi.","start":2.96,"end":3.76,"sentiment":"neutral","sentiment_score":0.09941646829247475},{"text":"Yes.","start":3.76,"end":4.24,"sentiment":"neutral","sentiment_score":0.17689797282218933},{"text":"Good day, Tia.","start":4.24,"end":5.54,"sentiment":"positive","sentiment_score":0.3946036497751872},{"text":"Is this 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Peter refuses the offer, citing his busy schedule and suggests a demo in March instead. The agent agrees to reach out again in March and promises to send an email with more information."},"intents":{"segments":[]},"sentiments":{"segments":[{"text":"Pete speaking. Oh, hi. Yes.","start_word":0,"end_word":4,"sentiment":"neutral","sentiment_score":0.08664587885141373},{"text":"Good day, Tia.","start_word":5,"end_word":7,"sentiment":"positive","sentiment_score":0.3943074345588684},{"text":"Is this Peter? No. Who's this? This is Andrew from Vigilance AI. I'm trying to get a hold of Peter Norris From where? Sorry? from Vigilance AI. Peter Norris, chief information officer at Tourism Yeah. You're Australia. speaking to me, but what the hell is Vigilance AI? Oh, yes. Vigilance AI, Peter, is our AI security analyst. It continuously investigates security activity and filters out the noise and only escalates the issues that need attention. Peter, would you be open to a quick demo? No. I've just done my you're gonna have to call me in March next year because that's when we do all of our annual renewals. Oh, gotcha, Peter. Alright. I'll make sure to note that. Also, Peter, K. do you want me to send you an email? That way No.","start_word":8,"end_word":141,"sentiment":"neutral","sentiment_score":-0.04981838911771774},{"text":"you will you I can don't. check us out I more thoroughly. absolutely not.","start_word":142,"end_word":155,"sentiment":"negative","sentiment_score":-0.3709402084350586},{"text":"No. Alright. Alright. Well, Peter, I'll reach out to you in next year, March then. Have Okay.","start_word":156,"end_word":172,"sentiment":"neutral","sentiment_score":0.0607820600271225},{"text":"a great day, mate. Thank Thanks.","start_word":173,"end_word":178,"sentiment":"positive","sentiment_score":0.5508618354797363},{"text":"you.","start_word":179,"end_word":179,"sentiment":"neutral","sentiment_score":0.32310986518859863}],"average":{"sentiment":"neutral","sentiment_score":-0.01966543059917133}}}}