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Good afternoon. I have a call from this number.\n\nChannel 0: Okay. Well, I'd I'd then that could have been one of my colleagues. What was your name?\n\nChannel 1: Maria, Lisa Carlos.\n\nChannel 0: Sorry. What was the name?\n\nChannel 1: Sorry?\n\nChannel 0: Sorry. I didn't text your name.\n\nChannel 1: Maria Luisa Carlos.\n\nChannel 0: Maria\n\nChannel 1: Oh,\n\nChannel 0: Luis\n\nChannel 1: Maria\n\nChannel 0: Carlos.\n\nChannel 1: Carlos. Yeah. Yes. Yes. Yeah.\n\nChannel 0: Let me just double check. One second.\n\nChannel 1: Sure.\n\nChannel 0: Maria Maria Luisa.\n\nChannel 1: Working?\n\nChannel 0: Anna, your no. Your Internet's good.\n\nChannel 1: Okay. I don't know. I have a call. I know for call a a WhatsApp call. Both.\n\nSo I don't know. This\n\nChannel 0: Yeah.\n\nChannel 1: is\n\nChannel 0: That\n\nChannel 1: why I'm calling. Okay. Okay. Okay. Perfect.","paragraphs":[{"sentences":[{"text":"Good evening here at Caltech support.","start":0.39999998,"end":2.02,"sentiment":"positive","sentiment_score":0.42551760375499725}],"sentiment":"positive","sentiment_score":0.42551760375499725,"channel":0,"num_words":6,"start":0.39999998,"end":2.02},{"sentences":[{"text":"Hi.","start":2.6399999,"end":2.8799999,"sentiment":"positive","sentiment_score":0.4034796953201294},{"text":"Good afternoon.","start":2.8799999,"end":3.52,"sentiment":"positive","sentiment_score":0.42615608870983124},{"text":"I have a call from this number.","start":3.52,"end":5.22,"sentiment":"neutral","sentiment_score":0.12919689927782332}],"sentiment":"neutral","sentiment_score":0.2160170167684555,"channel":1,"num_words":10,"start":2.6399999,"end":5.22},{"sentences":[{"text":"Okay.","start":7.3599997,"end":7.7599998,"sentiment":"neutral","sentiment_score":0.03154245764017105},{"text":"Well, I'd I'd then that could have been one of my 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Maria had a call on WhatsApp but it was not related to the call. She is uncertain of who she is speaking to and is trying to confirm who she is speaking to."},"intents":{"segments":[]},"sentiments":{"segments":[{"text":"Good evening here at Caltech support. Hi. Good afternoon.","start_word":0,"end_word":8,"sentiment":"positive","sentiment_score":0.4168460071086883},{"text":"I have a call from this number. Okay. Well, I'd I'd then that could have been one of my colleagues. What was your name? Maria, Lisa Carlos. Sorry. What was the name? Sorry? Sorry. I didn't text your name. Maria Luisa Carlos. Maria Oh, Luis Maria Carlos. Carlos. Yeah. Yes. Yes. Yeah. Let me just double check. One second. Sure. Maria Maria Luisa. Working? Anna, your no. Your Internet's good. Okay. I don't know. I have a call. I know for call a a WhatsApp call. Both. So I don't know. Yeah. This is That why I'm calling. Okay. Okay. 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