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This is Andrew from Vigilance AI. Good day to you. Yes. Amanda, I'm just calling because we have a schedule for a demo today.\n\nIt oh, yeah. But, actually, that's the reason why I'm calling you back so that we can actually move it to next week if it's okay with you. Yeah. I can certainly do that. Or I I know how busy you are, but, yeah, we also wanted to send your information along with the certain day, let's say, by next next month.\n\nOh, oh, that's oh, alright. Great. Yeah. How how about I'll just send you that email so that you can check it out later? Okay?\n\nAlright. 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Amanda speaking. Yes. Oh, I'm so sorry. I can't I can't do anything for the next couple of weeks.\n\nI'm so sorry. Yes. Yes. Yes. Look.\n\nI think at just at the moment, I've just got a lot on at the moment. Would you mind just leaving it with me even just emailing me? But, yeah, I just wanna just yeah. I just need to just take some time if that's okay. Great.\n\nI I I'm I'm just yeah. Yeah. I don't have my diary in front of me at the moment. I'm just getting some supplies. So, yeah, I'm so sorry.\n\nYeah. Yeah. That'd be great. Thank you so much. Bye.\n\nBye.","paragraphs":[{"sentences":[{"text":"Good morning.","start":0.24,"end":0.9,"sentiment":"neutral","sentiment_score":0.2811763286590576},{"text":"Amanda speaking.","start":3.36,"end":4.66,"sentiment":"neutral","sentiment_score":0.08877211809158325},{"text":"Yes.","start":8.24,"end":8.74,"sentiment":"neutral","sentiment_score":0.19316956400871277},{"text":"Oh, I'm so sorry.","start":16.605,"end":19.564999,"sentiment":"neutral","sentiment_score":-0.1270903330296278},{"text":"I can't I can't do anything for the next couple of weeks.","start":19.564999,"end":22.125,"sentiment":"neutral","sentiment_score":-0.24805027743180594}],"sentiment":"neutral","sentiment_score":-0.12151896208524704,"num_words":21,"start":0.24,"end":22.125},{"sentences":[{"text":"I'm so sorry.","start":22.125,"end":23.025,"sentiment":"neutral","sentiment_score":-0.18663771450519562},{"text":"Yes.","start":27.66,"end":28.16,"sentiment":"neutral","sentiment_score":0.049948908388614655},{"text":"Yes.","start":33.02,"end":33.42,"sentiment":"neutral","sentiment_score":0.058085083961486816},{"text":"Yes.","start":33.42,"end":33.92,"sentiment":"neutral","sentiment_score":0.0667225569486618},{"text":"Look.","start":34.54,"end":34.86,"sentiment":"neutral","sentiment_score":0.04904596135020256}],"sentiment":"neutral","sentiment_score":-0.048015804695231576,"num_words":7,"start":22.125,"end":34.86},{"sentences":[{"text":"I think at just at the moment, I've just got a lot on at the moment.","start":34.86,"end":38.239998,"sentiment":"neutral","sentiment_score":-0.009062844212166965},{"text":"Would you mind just leaving it with me even just emailing me?","start":38.3,"end":41.18,"sentiment":"neutral","sentiment_score":0.038680494452516236},{"text":"But, yeah, I just wanna just yeah.","start":41.18,"end":43.185,"sentiment":"neutral","sentiment_score":0.025154937856963704},{"text":"I just need to just take some time if that's okay.","start":43.185,"end":45.765,"sentiment":"neutral","sentiment_score":0.0080443403090943},{"text":"Great.","start":49.825,"end":50.325,"sentiment":"positive","sentiment_score":0.4387052059173584}],"sentiment":"neutral","sentiment_score":0.02175399873088649,"num_words":47,"start":34.86,"end":50.325},{"sentences":[{"text":"I I I'm I'm just yeah.","start":55.35,"end":66.63,"sentiment":"neutral","sentiment_score":0.06261746988942225},{"text":"Yeah.","start":66.63,"end":66.869995,"sentiment":"neutral","sentiment_score":-0.0262492336332798},{"text":"I don't have my diary in front of me at the moment.","start":66.869995,"end":69.03,"sentiment":"neutral","sentiment_score":-0.11440902762115002},{"text":"I'm just getting some supplies.","start":69.03,"end":71.035,"sentiment":"neutral","sentiment_score":-0.05929181650280953},{"text":"So, yeah, I'm so sorry.","start":71.035,"end":73.375,"sentiment":"neutral","sentiment_score":-0.024852864630520343}],"sentiment":"neutral","sentiment_score":-0.049799177635075714,"num_words":29,"start":55.35,"end":73.375},{"sentences":[{"text":"Yeah.","start":78.875,"end":79.375,"sentiment":"neutral","sentiment_score":0.07496028393507004},{"text":"Yeah.","start":80.475006,"end":80.795006,"sentiment":"neutral","sentiment_score":0.14186684787273407},{"text":"That'd be great.","start":80.795006,"end":81.675,"sentiment":"positive","sentiment_score":0.45470138390858966},{"text":"Thank you so much.","start":81.675,"end":82.73688,"sentiment":"positive","sentiment_score":0.660455510020256},{"text":"Bye.","start":83.45688,"end":83.95688,"sentiment":"neutral","sentiment_score":0.22758226096630096}],"sentiment":"positive","sentiment_score":0.44503355845808984,"num_words":10,"start":78.875,"end":83.95688},{"sentences":[{"text":"Bye.","start":84.49688,"end":84.99688,"sentiment":"neutral","sentiment_score":0.2827683091163635}],"sentiment":"neutral","sentiment_score":0.2827683091163635,"num_words":1,"start":84.49688,"end":84.99688}]}}]}],"paragraphs":{"transcript":"\nChannel 1: Good morning.\n\nChannel 0: Oh, hi, Amanda.\n\nChannel 1: Amanda\n\nChannel 0: This is\n\nChannel 1: speaking.\n\nChannel 0: Andrew from Vigilance AI. Good day to you.\n\nChannel 1: Yes.\n\nChannel 0: Yes. Amanda, I'm just calling because we have a schedule for a demo today.\n\nChannel 1: Oh, I'm so sorry. I can't I can't do anything for the next couple of weeks. I'm so sorry.\n\nChannel 0: It oh, yeah. But, actually, that's the reason why I'm calling you back so\n\nChannel 1: Yes.\n\nChannel 0: that we can actually move it to next week if it's okay with you.\n\nChannel 1: Yes. Yes. Look. I think at just at the moment, I've just got a lot on at the moment. Would you mind just leaving it with me even just emailing me?\n\nBut, yeah, I just wanna just yeah. I just need to just take some time if that's okay.\n\nChannel 0: Yeah. I can certainly do that.\n\nChannel 1: Great.\n\nChannel 0: Or I I know how busy you are, but, yeah, we also wanted to send your information\n\nChannel 1: I\n\nChannel 0: along with the certain day, let's say, by next\n\nChannel 1: I I'm\n\nChannel 0: next\n\nChannel 1: I'm just\n\nChannel 0: month.\n\nChannel 1: yeah. Yeah. I don't have my diary in front of me at the moment. I'm just getting some supplies. So, yeah, I'm\n\nChannel 0: Oh,\n\nChannel 1: so sorry.\n\nChannel 0: oh, that's oh, alright. Great. Yeah. How how about I'll just send you that email so that\n\nChannel 1: Yeah.\n\nChannel 0: you can check it out later?\n\nChannel 1: Yeah. That'd\n\nChannel 0: Okay?\n\nChannel 1: be great. Thank you so much.\n\nChannel 0: Alright.\n\nChannel 1: Bye.\n\nChannel 0: Thank you,\n\nChannel 1: Bye.\n\nChannel 0: Amanda.","paragraphs":[{"sentences":[{"text":"Good morning.","start":0.24,"end":0.9,"sentiment":"neutral","sentiment_score":0.2811763286590576}],"sentiment":"neutral","sentiment_score":0.2811763286590576,"channel":1,"num_words":2,"start":0.24,"end":0.9},{"sentences":[{"text":"Oh, hi, Amanda.","start":2.48,"end":3.54,"sentiment":"neutral","sentiment_score":0.1480544904867808}],"sentiment":"neutral","sentiment_score":0.1480544904867808,"channel":0,"num_words":3,"start":2.48,"end":3.54},{"sentences":[{"text":"Amanda","start":3.36,"end":3.86,"sentiment":"neutral","sentiment_score":0.07717353850603104}],"sentiment":"neutral","sentiment_score":0.07717353850603104,"channel":1,"num_words":1,"start":3.36,"end":3.86},{"sentences":[{"text":"This 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The agent suggests sending an email with the information and Amanda agrees to it. They also discuss the possibility of rescheduling for a later date."},"intents":{"segments":[{"text":"Amanda, I'm just calling because we have a schedule for a demo today. Oh, I'm so sorry. I can't I can't do anything for the next couple of weeks. I'm so sorry. It oh, yeah. But, actually, that's the reason why I'm calling you back so Yes. that we can actually move it to next week if it's okay with you.","start_word":19,"end_word":79,"intents":[{"intent":"Request schedule change","confidence_score":0.0013929933}]}]},"sentiments":{"segments":[{"text":"Good morning. Oh, hi, Amanda. Amanda This is speaking. Andrew from Vigilance AI.","start_word":0,"end_word":12,"sentiment":"neutral","sentiment_score":0.14787006378173828},{"text":"Good day to you.","start_word":13,"end_word":16,"sentiment":"positive","sentiment_score":0.48005929589271545},{"text":"Yes. Yes. Amanda, I'm just calling because we have a schedule for a demo today. Oh, I'm so sorry. I can't I can't do anything for the next couple of weeks. I'm so sorry. It oh, yeah. But, actually, that's the reason why I'm calling you back so Yes. that we can actually move it to next week if it's okay with you. Yes. Yes. Look. I think at just at the moment, I've just got a lot on at the moment. Would you mind just leaving it with me even just emailing me? But, yeah, I just wanna just yeah. I just need to just take some time if that's okay. Yeah. I can certainly do that.","start_word":17,"end_word":134,"sentiment":"neutral","sentiment_score":-0.0007459180196747184},{"text":"Great.","start_word":135,"end_word":135,"sentiment":"positive","sentiment_score":0.4387052059173584},{"text":"Or I I know how busy you are, but, yeah, we also wanted to send your information I along with the certain day, let's say, by next I I'm next I'm just month. yeah. Yeah. I don't have my diary in front of me at the moment. I'm just getting some supplies. So, yeah, I'm Oh, so sorry. oh, that's oh, alright. Great. Yeah. How how about I'll just send you that email so that Yeah. you can check it out later? Yeah. That'd Okay?","start_word":136,"end_word":220,"sentiment":"neutral","sentiment_score":0.05846088752150536},{"text":"be great. Thank you so much.","start_word":221,"end_word":226,"sentiment":"positive","sentiment_score":0.6159639358520508},{"text":"Alright. Bye.","start_word":227,"end_word":228,"sentiment":"neutral","sentiment_score":0.2467379570007324},{"text":"Thank you, Bye.","start_word":229,"end_word":231,"sentiment":"positive","sentiment_score":0.34838709235191345},{"text":"Amanda.","start_word":232,"end_word":232,"sentiment":"neutral","sentiment_score":0.185590922832489}],"average":{"sentiment":"neutral","sentiment_score":0.06435579633982168}}}}