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worries.","start":32.966938,"end":33.606937,"sentiment":"neutral","sentiment_score":-0.03349588066339493},{"text":"Okay.","start":33.606937,"end":34.086937,"sentiment":"neutral","sentiment_score":0.07475504279136658}],"sentiment":"neutral","sentiment_score":0.0025877604881922403,"channel":0,"num_words":3,"start":32.966938,"end":34.086937},{"sentences":[{"text":"Alright.","start":33.719997,"end":34.04,"sentiment":"neutral","sentiment_score":0.2186397016048431},{"text":"Thank","start":34.04,"end":34.28,"sentiment":"positive","sentiment_score":0.4779896140098572}],"sentiment":"positive","sentiment_score":0.34831465780735016,"channel":1,"num_words":2,"start":33.719997,"end":34.28},{"sentences":[{"text":"Good luck.","start":34.086937,"end":34.746937,"sentiment":"positive","sentiment_score":0.49243319034576416}],"sentiment":"positive","sentiment_score":0.49243319034576416,"channel":0,"num_words":2,"start":34.086937,"end":34.746937},{"sentences":[{"text":"you.","start":34.28,"end":34.6,"sentiment":"positive","sentiment_score":0.33450648188591003},{"text":"Bye.","start":34.6,"end":35.0,"sentiment":"neutral","sentiment_score":0.29803380370140076}],"sentiment":"neutral","sentiment_score":0.3162701427936554,"channel":1,"num_words":2,"start":34.28,"end":35.0},{"sentences":[{"text":"Cheers.","start":34.966938,"end":35.286938,"sentiment":"positive","sentiment_score":0.36138030886650085}],"sentiment":"positive","sentiment_score":0.36138030886650085,"channel":0,"num_words":1,"start":34.966938,"end":35.286938},{"sentences":[{"text":"Bye.","start":35.0,"end":35.32,"sentiment":"neutral","sentiment_score":0.2087867558002472}],"sentiment":"neutral","sentiment_score":0.2087867558002472,"channel":1,"num_words":1,"start":35.0,"end":35.32},{"sentences":[{"text":"Bye.","start":35.286938,"end":35.786938,"sentiment":"neutral","sentiment_score":0.18698136508464813}],"sentiment":"neutral","sentiment_score":0.18698136508464813,"channel":0,"num_words":1,"start":35.286938,"end":35.786938},{"sentences":[{"text":"Thanks.","start":35.32,"end":35.72,"sentiment":"neutral","sentiment_score":0.3260825276374817},{"text":"Bye.","start":35.72,"end":36.22,"sentiment":"neutral","sentiment_score":0.1269577145576477}],"sentiment":"neutral","sentiment_score":0.2265201210975647,"channel":1,"num_words":2,"start":35.32,"end":36.22}]},"summary":{"result":"success","short":"An agent from SWM Consulting calls a building surveyor to ask if they are building flood engineering roofers. The building surveyor corrects the agent on their answer and the call ends with the agent thanking the building surveyor and saying goodbye."},"intents":{"segments":[]},"sentiments":{"segments":[{"text":"Hello? Hello. Sorry. I missed a phone call from this number. This is Alex from SWM Consulting. Yeah. Are you building surveyors? No. We're Flood Modeling. Oh, okay. No. I was after a building surveyor for a building notice. Yeah. No. Sorry. That isn't us. Oh, okay. What who are Okay. you where are you from again? Oh, sorry. SWM Consulting for flood engineering. Oh, yeah. No. I rang the wrong place. No worries. Okay. 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