{"metadata":{"transaction_key":"deprecated","request_id":"01a0f612-37f6-70a1-a466-6f6b5b90f6df","sha256":"c90593ea61adc820ea748d96b8c6cbaee1f80cddc566457fa4f7003998094c89","created":"2026-10-01T06:06:25.392Z","duration":21.023937,"channels":2,"models":["c0dd532d-9b09-484d-a717-be8b6fd1bb8c"],"model_info":{"c0dd532d-9b09-484d-a717-be8b6fd1bb8c":{"name":"2-phonecall-nova","version":"2024-02-07.8919","arch":"nova-2"}},"summary_info":{"model_uuid":"67875a7f-c9c4-48a0-aa55-5bdb8a91c34a","input_tokens":0,"output_tokens":0},"sentiment_info":{"model_uuid":"80ab3179-d113-4254-bd6b-4a2f96498695","input_tokens":42,"output_tokens":42},"intents_info":{"model_uuid":"80ab3179-d113-4254-bd6b-4a2f96498695","input_tokens":42,"output_tokens":5}},"results":{"channels":[{"alternatives":[{"transcript":"","confidence":0.0,"words":[],"paragraphs":{"transcript":"\n","paragraphs":[]}}]},{"alternatives":[{"transcript":"Hello. You've reached the voice mail of Nick from side of Hello World IT. Please leave me your name, number, and a brief message so I can get back to you. Thank you.","confidence":0.9951172,"words":[{"word":"hello","start":1.1999999,"end":1.52,"confidence":0.9890137,"punctuated_word":"Hello.","sentiment":"neutral","sentiment_score":0.040931399911642075},{"word":"you've","start":1.52,"end":1.68,"confidence":0.9926758,"punctuated_word":"You've","sentiment":"neutral","sentiment_score":0.06253430247306824},{"word":"reached","start":1.68,"end":1.8399999,"confidence":0.9941406,"punctuated_word":"reached","sentiment":"neutral","sentiment_score":0.050758056342601776},{"word":"the","start":1.8399999,"end":1.92,"confidence":0.89746094,"punctuated_word":"the","sentiment":"neutral","sentiment_score":0.05028583109378815},{"word":"voice","start":1.92,"end":2.1599998,"confidence":0.9135742,"punctuated_word":"voice","sentiment":"neutral","sentiment_score":-0.0026855021715164185},{"word":"mail","start":2.1599998,"end":2.32,"confidence":0.99902344,"punctuated_word":"mail","sentiment":"neutral","sentiment_score":-0.02098889648914337},{"word":"of","start":2.32,"end":2.48,"confidence":0.7758789,"punctuated_word":"of","sentiment":"neutral","sentiment_score":0.04162982851266861},{"word":"nick","start":2.48,"end":2.72,"confidence":0.90771484,"punctuated_word":"Nick","sentiment":"neutral","sentiment_score":0.01653541624546051},{"word":"from","start":2.72,"end":2.8799999,"confidence":0.08685303,"punctuated_word":"from","sentiment":"neutral","sentiment_score":0.0629512295126915},{"word":"side","start":2.8799999,"end":3.1999998,"confidence":0.35986328,"punctuated_word":"side","sentiment":"neutral","sentiment_score":0.13618358969688416},{"word":"of","start":3.1999998,"end":3.4399998,"confidence":0.97998047,"punctuated_word":"of","sentiment":"neutral","sentiment_score":0.13317561149597168},{"word":"hello","start":3.4399998,"end":3.6799998,"confidence":0.89746094,"punctuated_word":"Hello","sentiment":"neutral","sentiment_score":0.02780227363109589},{"word":"world","start":3.6799998,"end":4.0,"confidence":0.84472656,"punctuated_word":"World","sentiment":"neutral","sentiment_score":0.12457575649023056},{"word":"it","start":4.0,"end":4.4,"confidence":0.9941406,"punctuated_word":"IT.","sentiment":"neutral","sentiment_score":0.08197701722383499},{"word":"please","start":4.4,"end":4.72,"confidence":1.0,"punctuated_word":"Please","sentiment":"neutral","sentiment_score":0.02619341015815735},{"word":"leave","start":4.72,"end":4.88,"confidence":0.99902344,"punctuated_word":"leave","sentiment":"neutral","sentiment_score":0.027303487062454224},{"word":"me","start":4.88,"end":5.04,"confidence":0.9980469,"punctuated_word":"me","sentiment":"neutral","sentiment_score":0.07184778153896332},{"word":"your","start":5.04,"end":5.2,"confidence":0.9970703,"punctuated_word":"your","sentiment":"neutral","sentiment_score":0.038348034024238586},{"word":"name","start":5.2,"end":5.44,"confidence":0.99194336,"punctuated_word":"name,","sentiment":"neutral","sentiment_score":0.07626016438007355},{"word":"number","start":5.44,"end":5.68,"confidence":0.94018555,"punctuated_word":"number,","sentiment":"neutral","sentiment_score":0.09801868349313736},{"word":"and","start":5.68,"end":5.8399997,"confidence":1.0,"punctuated_word":"and","sentiment":"neutral","sentiment_score":0.03950342535972595},{"word":"a","start":5.8399997,"end":5.92,"confidence":1.0,"punctuated_word":"a","sentiment":"neutral","sentiment_score":0.03899075835943222},{"word":"brief","start":5.92,"end":6.16,"confidence":1.0,"punctuated_word":"brief","sentiment":"neutral","sentiment_score":0.09090393781661989},{"word":"message","start":6.16,"end":6.48,"confidence":1.0,"punctuated_word":"message","sentiment":"neutral","sentiment_score":-0.011619776487350464},{"word":"so","start":6.48,"end":6.64,"confidence":0.8520508,"punctuated_word":"so","sentiment":"neutral","sentiment_score":0.06201273202896118},{"word":"i","start":6.64,"end":6.72,"confidence":0.99902344,"punctuated_word":"I","sentiment":"neutral","sentiment_score":0.12744386494159698},{"word":"can","start":6.72,"end":6.8799996,"confidence":1.0,"punctuated_word":"can","sentiment":"neutral","sentiment_score":0.0893518477678299},{"word":"get","start":6.8799996,"end":7.04,"confidence":0.99902344,"punctuated_word":"get","sentiment":"neutral","sentiment_score":0.04476387798786163},{"word":"back","start":7.04,"end":7.2,"confidence":1.0,"punctuated_word":"back","sentiment":"neutral","sentiment_score":0.052078649401664734},{"word":"to","start":7.2,"end":7.3599997,"confidence":0.9951172,"punctuated_word":"to","sentiment":"neutral","sentiment_score":0.18775734305381775},{"word":"you","start":7.3599997,"end":7.52,"confidence":1.0,"punctuated_word":"you.","sentiment":"neutral","sentiment_score":0.1714253127574921},{"word":"thank","start":7.52,"end":7.7599998,"confidence":1.0,"punctuated_word":"Thank","sentiment":"positive","sentiment_score":0.7452566027641296},{"word":"you","start":7.7599998,"end":8.26,"confidence":0.99902344,"punctuated_word":"you.","sentiment":"positive","sentiment_score":0.43994173407554626}],"paragraphs":{"transcript":"\nHello. You've reached the voice mail of Nick from side of Hello World IT. Please leave me your name, number, and a brief message so I can get back to you. Thank you.","paragraphs":[{"sentences":[{"text":"Hello.","start":1.1999999,"end":1.52,"sentiment":"neutral","sentiment_score":0.040931399911642075},{"text":"You've reached the voice mail of Nick from side of Hello World IT.","start":1.52,"end":4.4,"sentiment":"neutral","sentiment_score":0.058825731850587405},{"text":"Please leave me your name, number, and a brief message so I can get back to you.","start":4.4,"end":7.52,"sentiment":"neutral","sentiment_score":0.07238726668498095},{"text":"Thank you.","start":7.52,"end":8.26,"sentiment":"positive","sentiment_score":0.592599168419838}],"sentiment":"neutral","sentiment_score":0.09761962983192819,"num_words":33,"start":1.1999999,"end":8.26}]}}]}],"paragraphs":{"transcript":"\nChannel 1: Hello. You've reached the voice mail of Nick from side of Hello World IT. Please leave me your name, number, and a brief message so I can get back to you. Thank you.","paragraphs":[{"sentences":[{"text":"Hello.","start":1.1999999,"end":1.52,"sentiment":"neutral","sentiment_score":0.040931399911642075},{"text":"You've reached the voice mail of Nick from side of Hello World IT.","start":1.52,"end":4.4,"sentiment":"neutral","sentiment_score":0.058825731850587405},{"text":"Please leave me your name, number, and a brief message so I can get back to you.","start":4.4,"end":7.52,"sentiment":"neutral","sentiment_score":0.07238726668498095},{"text":"Thank you.","start":7.52,"end":8.26,"sentiment":"positive","sentiment_score":0.592599168419838}],"sentiment":"neutral","sentiment_score":0.09761962983192819,"channel":1,"num_words":33,"start":1.1999999,"end":8.26}]},"summary":{"result":"success","short":"Hello. You've reached the voice mail of Nick from side of Hello World IT. Please leave me your name, number, and a brief message so I can get back to you. Thank you."},"intents":{"segments":[{"text":"Thank you.","start_word":31,"end_word":32,"intents":[{"intent":"Leave voicemail","confidence_score":0.02631575}]}]},"sentiments":{"segments":[{"text":"Hello. You've reached the voice mail of Nick from side of Hello World IT. Please leave me your name, number, and a brief message so I can get back to you.","start_word":0,"end_word":30,"sentiment":"neutral","sentiment_score":0.06843388080596924},{"text":"Thank you.","start_word":31,"end_word":32,"sentiment":"positive","sentiment_score":0.6892423629760742}],"average":{"sentiment":"neutral","sentiment_score":0.11277734665643602}}}}