{"metadata":{"transaction_key":"deprecated","request_id":"019f16f2-35be-7a63-b31f-a1eeeae55ca3","sha256":"4a8868dc300239a01ca2ed6e7b9d04ae6b56cc27cdec20d751de9412c039fd52","created":"2026-06-30T05:13:21.256Z","duration":7.8479376,"channels":2,"models":["c0dd532d-9b09-484d-a717-be8b6fd1bb8c"],"model_info":{"c0dd532d-9b09-484d-a717-be8b6fd1bb8c":{"name":"2-phonecall-nova","version":"2024-02-07.8919","arch":"nova-2"}},"summary_info":{"model_uuid":"67875a7f-c9c4-48a0-aa55-5bdb8a91c34a","input_tokens":0,"output_tokens":0},"sentiment_info":{"model_uuid":"80ab3179-d113-4254-bd6b-4a2f96498695","input_tokens":21,"output_tokens":21},"intents_info":{"model_uuid":"80ab3179-d113-4254-bd6b-4a2f96498695","input_tokens":21,"output_tokens":9}},"results":{"channels":[{"alternatives":[{"transcript":"","confidence":0.0,"words":[],"paragraphs":{"transcript":"\n","paragraphs":[]}}]},{"alternatives":[{"transcript":"Hi. This is Chow. Please leave a message, and I will get back to you.","confidence":1.0,"words":[{"word":"hi","start":0.88,"end":1.1999999,"confidence":0.99658203,"punctuated_word":"Hi.","sentiment":"neutral","sentiment_score":0.31489884853363037},{"word":"this","start":1.1999999,"end":1.4399999,"confidence":1.0,"punctuated_word":"This","sentiment":"neutral","sentiment_score":0.23553673923015592},{"word":"is","start":1.4399999,"end":1.68,"confidence":1.0,"punctuated_word":"is","sentiment":"neutral","sentiment_score":0.2717844843864441},{"word":"chow","start":1.68,"end":2.1799998,"confidence":0.7861328,"punctuated_word":"Chow.","sentiment":"neutral","sentiment_score":0.22659718990325928},{"word":"please","start":2.24,"end":2.56,"confidence":1.0,"punctuated_word":"Please","sentiment":"neutral","sentiment_score":0.054818689823150635},{"word":"leave","start":2.56,"end":2.72,"confidence":1.0,"punctuated_word":"leave","sentiment":"neutral","sentiment_score":-0.03835371136665344},{"word":"a","start":2.72,"end":2.8799999,"confidence":0.99902344,"punctuated_word":"a","sentiment":"neutral","sentiment_score":-0.0940711796283722},{"word":"message","start":2.8799999,"end":3.1999998,"confidence":0.892334,"punctuated_word":"message,","sentiment":"neutral","sentiment_score":-0.05072060972452164},{"word":"and","start":3.1999998,"end":3.36,"confidence":1.0,"punctuated_word":"and","sentiment":"neutral","sentiment_score":0.032019391655921936},{"word":"i","start":3.36,"end":3.52,"confidence":0.99902344,"punctuated_word":"I","sentiment":"neutral","sentiment_score":0.07303306460380554},{"word":"will","start":3.52,"end":3.6799998,"confidence":1.0,"punctuated_word":"will","sentiment":"neutral","sentiment_score":0.0017596036195755005},{"word":"get","start":3.6799998,"end":3.9199998,"confidence":1.0,"punctuated_word":"get","sentiment":"neutral","sentiment_score":-0.02613276243209839},{"word":"back","start":3.9199998,"end":4.16,"confidence":1.0,"punctuated_word":"back","sentiment":"neutral","sentiment_score":0.0024782121181488037},{"word":"to","start":4.16,"end":4.24,"confidence":0.99609375,"punctuated_word":"to","sentiment":"neutral","sentiment_score":0.07766872644424438},{"word":"you","start":4.24,"end":4.74,"confidence":0.9995117,"punctuated_word":"you.","sentiment":"neutral","sentiment_score":0.09465184807777403}],"paragraphs":{"transcript":"\nHi. This is Chow. Please leave a message, and I will get back to you.","paragraphs":[{"sentences":[{"text":"Hi.","start":0.88,"end":1.1999999,"sentiment":"neutral","sentiment_score":0.31489884853363037},{"text":"This is Chow.","start":1.1999999,"end":2.1799998,"sentiment":"neutral","sentiment_score":0.24463947117328644},{"text":"Please leave a message, and I will get back to you.","start":2.24,"end":4.74,"sentiment":"neutral","sentiment_score":0.011559206653725018}],"sentiment":"neutral","sentiment_score":0.078397902349631,"num_words":15,"start":0.88,"end":4.74}]}}]}],"paragraphs":{"transcript":"\nChannel 1: Hi. This is Chow. Please leave a message, and I will get back to you.","paragraphs":[{"sentences":[{"text":"Hi.","start":0.88,"end":1.1999999,"sentiment":"neutral","sentiment_score":0.31489884853363037},{"text":"This is Chow.","start":1.1999999,"end":2.1799998,"sentiment":"neutral","sentiment_score":0.24463947117328644},{"text":"Please leave a message, and I will get back to you.","start":2.24,"end":4.74,"sentiment":"neutral","sentiment_score":0.011559206653725018}],"sentiment":"neutral","sentiment_score":0.078397902349631,"channel":1,"num_words":15,"start":0.88,"end":4.74}]},"summary":{"result":"success","short":"Hi. This is Chow. Please leave a message, and I will get back to you."},"intents":{"segments":[{"text":"Please leave a message, and I will get back to you.","start_word":4,"end_word":14,"intents":[{"intent":"Leave message","confidence_score":0.117137745},{"intent":"Get back to you","confidence_score":0.1706499}]}]},"sentiments":{"segments":[{"text":"Hi. This is Chow. Please leave a message, and I will get back to you.","start_word":0,"end_word":14,"sentiment":"neutral","sentiment_score":0.09495259076356888}],"average":{"sentiment":"neutral","sentiment_score":0.09495258898962113}}}}