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Thank you.","paragraphs":[{"sentences":[{"text":"If you have your name and reason for calling, I'll see if this person is available.","start":0.24,"end":4.26,"sentiment":"neutral","sentiment_score":0.00138723076088354},{"text":"Thanks, Peter Holman.","start":13.36,"end":14.66,"sentiment":"neutral","sentiment_score":0.2693870613972346},{"text":"Please stay on the line.","start":14.995,"end":16.295,"sentiment":"neutral","sentiment_score":0.12510112076997756},{"text":"Hello?","start":18.994999,"end":19.494999,"sentiment":"neutral","sentiment_score":0.05694401264190674},{"text":"Good morning.","start":23.235,"end":23.974998,"sentiment":"positive","sentiment_score":0.3962811529636383}],"sentiment":"neutral","sentiment_score":0.08538402958462636,"num_words":27,"start":0.24,"end":23.974998},{"sentences":[{"text":"Yeah.","start":31.93,"end":32.43,"sentiment":"neutral","sentiment_score":0.03239109739661217},{"text":"No.","start":52.705,"end":53.185,"sentiment":"negative","sentiment_score":-0.44119295477867126},{"text":"I'm sorry.","start":53.185,"end":53.905003,"sentiment":"negative","sentiment_score":-0.46565666794776917},{"text":"Not interested.","start":53.905003,"end":54.565002,"sentiment":"negative","sentiment_score":-0.5647287964820862},{"text":"Thank you.","start":54.705,"end":55.445,"sentiment":"neutral","sentiment_score":-0.24628496915102005}],"sentiment":"negative","sentiment_score":-0.37026784056797624,"num_words":8,"start":31.93,"end":55.445}]}}]}],"paragraphs":{"transcript":"\nChannel 1: If you have your name and reason for calling, I'll see if this person is available.\n\nChannel 0: I'm looking for Peter Holman.\n\nChannel 1: Thanks, Peter Holman. Please stay on the line. Hello?\n\nChannel 0: Yes. Hi. Good morning, Peter.\n\nChannel 1: Good morning.\n\nChannel 0: Yeah. Good day to you, Peter. This is Mary calling from Vigilance AI. I hope you're doing well.\n\nChannel 1: Yeah.\n\nChannel 0: You may or you may not remember, Peter. We called you a month ago, and you're kinda busy. So we sent you an email with regards to our information about Vigilance AI. So we're trying to get in touch with you and check if possible to have a quick demo just to introduce\n\nChannel 1: No.\n\nChannel 0: about\n\nChannel 1: I'm\n\nChannel 0: our company.\n\nChannel 1: sorry. Not interested. Thank you.","paragraphs":[{"sentences":[{"text":"If you have your name and reason for calling, I'll see if this person is available.","start":0.24,"end":4.26,"sentiment":"neutral","sentiment_score":0.00138723076088354}],"sentiment":"neutral","sentiment_score":0.00138723076088354,"channel":1,"num_words":16,"start":0.24,"end":4.26},{"sentences":[{"text":"I'm looking for Peter Holman.","start":6.24,"end":8.26,"sentiment":"neutral","sentiment_score":0.005962736019864678}],"sentiment":"neutral","sentiment_score":0.005962736019864678,"channel":0,"num_words":5,"start":6.24,"end":8.26},{"sentences":[{"text":"Thanks, Peter Holman.","start":13.36,"end":14.66,"sentiment":"neutral","sentiment_score":0.2693870613972346},{"text":"Please stay on the line.","start":14.995,"end":16.295,"sentiment":"neutral","sentiment_score":0.12510112076997756},{"text":"Hello?","start":18.994999,"end":19.494999,"sentiment":"neutral","sentiment_score":0.05694401264190674}],"sentiment":"neutral","sentiment_score":0.16562342229816648,"channel":1,"num_words":9,"start":13.36,"end":19.494999},{"sentences":[{"text":"Yes.","start":20.815,"end":21.215,"sentiment":"neutral","sentiment_score":0.10605983436107635},{"text":"Hi.","start":21.215,"end":21.695,"sentiment":"neutral","sentiment_score":0.21418437361717224},{"text":"Good morning, Peter.","start":21.695,"end":22.835,"sentiment":"positive","sentiment_score":0.3617934286594391}],"sentiment":"neutral","sentiment_score":0.2811248987913132,"channel":0,"num_words":5,"start":20.815,"end":22.835},{"sentences":[{"text":"Good morning.","start":23.235,"end":23.974998,"sentiment":"positive","sentiment_score":0.3962811529636383}],"sentiment":"positive","sentiment_score":0.3962811529636383,"channel":1,"num_words":2,"start":23.235,"end":23.974998},{"sentences":[{"text":"Yeah.","start":24.44,"end":24.76,"sentiment":"positive","sentiment_score":0.3731701374053955},{"text":"Good day to you, Peter.","start":24.76,"end":25.900002,"sentiment":"positive","sentiment_score":0.5419814467430115},{"text":"This is Mary calling from Vigilance AI.","start":26.36,"end":29.640001,"sentiment":"positive","sentiment_score":0.41020958764212473},{"text":"I hope you're doing well.","start":29.640001,"end":30.94,"sentiment":"positive","sentiment_score":0.5429426312446595}],"sentiment":"positive","sentiment_score":0.4816254244910346,"channel":0,"num_words":18,"start":24.44,"end":30.94},{"sentences":[{"text":"Yeah.","start":31.93,"end":32.43,"sentiment":"neutral","sentiment_score":0.03239109739661217}],"sentiment":"neutral","sentiment_score":0.03239109739661217,"channel":1,"num_words":1,"start":31.93,"end":32.43},{"sentences":[{"text":"You may or you may not remember, Peter.","start":32.6,"end":34.78,"sentiment":"neutral","sentiment_score":-0.034107183339074254},{"text":"We called you a month ago, and you're kinda busy.","start":34.920002,"end":39.525,"sentiment":"neutral","sentiment_score":-0.1942042365670204},{"text":"So we sent you an email with regards to our information about Vigilance AI.","start":39.825,"end":45.605003,"sentiment":"neutral","sentiment_score":-0.011244614608585835},{"text":"So we're trying to get in touch with you and check if possible to have a quick demo just to introduce","start":46.17894,"end":52.898937,"sentiment":"neutral","sentiment_score":0.006826600148564293}],"sentiment":"neutral","sentiment_score":-0.042055959127983954,"channel":0,"num_words":53,"start":32.6,"end":52.898937},{"sentences":[{"text":"No.","start":52.705,"end":53.185,"sentiment":"negative","sentiment_score":-0.44119295477867126}],"sentiment":"negative","sentiment_score":-0.44119295477867126,"channel":1,"num_words":1,"start":52.705,"end":53.185},{"sentences":[{"text":"about","start":52.898937,"end":53.218937,"sentiment":"negative","sentiment_score":-0.5208166241645813}],"sentiment":"negative","sentiment_score":-0.5208166241645813,"channel":0,"num_words":1,"start":52.898937,"end":53.218937},{"sentences":[{"text":"I'm","start":53.185,"end":53.425003,"sentiment":"negative","sentiment_score":-0.5166997909545898}],"sentiment":"negative","sentiment_score":-0.5166997909545898,"channel":1,"num_words":1,"start":53.185,"end":53.425003},{"sentences":[{"text":"our company.","start":53.218937,"end":53.878937,"sentiment":"negative","sentiment_score":-0.4944007396697998}],"sentiment":"negative","sentiment_score":-0.4944007396697998,"channel":0,"num_words":2,"start":53.218937,"end":53.878937},{"sentences":[{"text":"sorry.","start":53.425003,"end":53.905003,"sentiment":"negative","sentiment_score":-0.4146135449409485},{"text":"Not interested.","start":53.905003,"end":54.565002,"sentiment":"negative","sentiment_score":-0.5647287964820862},{"text":"Thank you.","start":54.705,"end":55.445,"sentiment":"neutral","sentiment_score":-0.24628496915102005}],"sentiment":"negative","sentiment_score":-0.4073282152414322,"channel":1,"num_words":5,"start":53.425003,"end":55.445}]},"summary":{"result":"success","short":"A representative from Carrefourance AI named Mary calls Peter Holman to follow up on an email sent a month ago regarding their information about their AI company. Mary explains that they are trying to get in touch with Peter and offers a demo to introduce their services. Peter declines and ends the call."},"intents":{"segments":[{"text":"We called you a month ago, and you're kinda busy. So we sent you an email with regards to our information about Vigilance AI. So we're trying to get in touch with you and check if possible to have a quick demo just to introduce No. about I'm our company. sorry. Not interested. Thank you.","start_word":64,"end_word":118,"intents":[{"intent":"Introduce","confidence_score":0.028725488}]},{"text":"So we're trying to get in touch with you and check if possible to have a quick demo just to introduce No. about I'm our company. sorry. Not interested. Thank you.","start_word":88,"end_word":118,"intents":[{"intent":"Have demo","confidence_score":0.042564176}]}]},"sentiments":{"segments":[{"text":"If you have your name and reason for calling, I'll see if this person is available. I'm looking for Peter Holman. Thanks, Peter Holman. Please stay on the line. Hello? Yes. Hi.","start_word":0,"end_word":31,"sentiment":"neutral","sentiment_score":0.06816522777080536},{"text":"Good morning, Peter. Good morning. Yeah. Good day to you, Peter. This is Mary calling from Vigilance AI. I hope you're doing well.","start_word":32,"end_word":54,"sentiment":"positive","sentiment_score":0.45064952969551086},{"text":"Yeah. You may or you may not remember, Peter. We called you a month ago, and you're kinda busy. So we sent you an email with regards to our information about Vigilance AI. So we're trying to get in touch with you and check if possible to have a quick demo just to introduce No.","start_word":55,"end_word":109,"sentiment":"neutral","sentiment_score":-0.06258028000593185},{"text":"about I'm our company. sorry. Not interested.","start_word":110,"end_word":116,"sentiment":"negative","sentiment_score":-0.49543702602386475},{"text":"Thank you.","start_word":117,"end_word":118,"sentiment":"neutral","sentiment_score":-0.3241834044456482}],"average":{"sentiment":"neutral","sentiment_score":0.044829946405747355}}}}