{"metadata":{"transaction_key":"deprecated","request_id":"01a0a38c-6583-7842-a335-d39dbad4337a","sha256":"1e902f744d027ae77707adb80d657fc2e6adc6f834169491073af47df02933f7","created":"2026-09-15T05:31:23.859Z","duration":14.615937,"channels":2,"models":["c0dd532d-9b09-484d-a717-be8b6fd1bb8c"],"model_info":{"c0dd532d-9b09-484d-a717-be8b6fd1bb8c":{"name":"2-phonecall-nova","version":"2024-02-07.8919","arch":"nova-2"}},"summary_info":{"model_uuid":"67875a7f-c9c4-48a0-aa55-5bdb8a91c34a","input_tokens":0,"output_tokens":0},"sentiment_info":{"model_uuid":"80ab3179-d113-4254-bd6b-4a2f96498695","input_tokens":28,"output_tokens":28},"intents_info":{"model_uuid":"80ab3179-d113-4254-bd6b-4a2f96498695","input_tokens":28,"output_tokens":2}},"results":{"channels":[{"alternatives":[{"transcript":"","confidence":0.0,"words":[],"paragraphs":{"transcript":"\n","paragraphs":[]}}]},{"alternatives":[{"transcript":"No message can be left on this service. 0490076001. This message bank is full. Please try again later. Goodbye.","confidence":1.0,"words":[{"word":"no","start":1.04,"end":1.36,"confidence":0.9970703,"punctuated_word":"No","sentiment":"negative","sentiment_score":-0.6853986978530884},{"word":"message","start":1.36,"end":1.68,"confidence":1.0,"punctuated_word":"message","sentiment":"negative","sentiment_score":-0.6151343584060669},{"word":"can","start":1.68,"end":1.8399999,"confidence":1.0,"punctuated_word":"can","sentiment":"negative","sentiment_score":-0.7234373092651367},{"word":"be","start":1.8399999,"end":2.0,"confidence":1.0,"punctuated_word":"be","sentiment":"negative","sentiment_score":-0.6817982792854309},{"word":"left","start":2.0,"end":2.24,"confidence":1.0,"punctuated_word":"left","sentiment":"negative","sentiment_score":-0.6804807782173157},{"word":"on","start":2.24,"end":2.3999999,"confidence":1.0,"punctuated_word":"on","sentiment":"negative","sentiment_score":-0.5458540320396423},{"word":"this","start":2.3999999,"end":2.6399999,"confidence":0.99121094,"punctuated_word":"this","sentiment":"negative","sentiment_score":-0.6822192668914795},{"word":"service","start":2.6399999,"end":3.1399999,"confidence":0.99609375,"punctuated_word":"service.","sentiment":"negative","sentiment_score":-0.620783805847168},{"word":"0490076001","start":3.36,"end":9.46,"confidence":0.9975586,"punctuated_word":"0490076001.","sentiment":"neutral","sentiment_score":-0.30239152908325195},{"word":"this","start":9.5199995,"end":9.84,"confidence":0.99902344,"punctuated_word":"This","sentiment":"negative","sentiment_score":-0.8696673512458801},{"word":"message","start":9.84,"end":10.16,"confidence":0.9970703,"punctuated_word":"message","sentiment":"negative","sentiment_score":-0.8529495000839233},{"word":"bank","start":10.16,"end":10.4,"confidence":0.9951172,"punctuated_word":"bank","sentiment":"negative","sentiment_score":-0.9168090224266052},{"word":"is","start":10.4,"end":10.639999,"confidence":1.0,"punctuated_word":"is","sentiment":"negative","sentiment_score":-0.927422046661377},{"word":"full","start":10.639999,"end":11.12,"confidence":0.9995117,"punctuated_word":"full.","sentiment":"negative","sentiment_score":-0.8947870135307312},{"word":"please","start":11.12,"end":11.44,"confidence":1.0,"punctuated_word":"Please","sentiment":"negative","sentiment_score":-0.8833114504814148},{"word":"try","start":11.44,"end":11.679999,"confidence":1.0,"punctuated_word":"try","sentiment":"negative","sentiment_score":-0.846676766872406},{"word":"again","start":11.679999,"end":12.0,"confidence":1.0,"punctuated_word":"again","sentiment":"negative","sentiment_score":-0.8344771265983582},{"word":"later","start":12.0,"end":12.5,"confidence":1.0,"punctuated_word":"later.","sentiment":"negative","sentiment_score":-0.8528642058372498},{"word":"goodbye","start":13.36,"end":13.86,"confidence":0.9995117,"punctuated_word":"Goodbye.","sentiment":"negative","sentiment_score":-0.5258750319480896}],"paragraphs":{"transcript":"\nNo message can be left on this service. 0490076001. This message bank is full. Please try again later. Goodbye.","paragraphs":[{"sentences":[{"text":"No message can be left on this service.","start":1.04,"end":3.1399999,"sentiment":"negative","sentiment_score":-0.654388315975666},{"text":"0490076001.","start":3.36,"end":9.46,"sentiment":"neutral","sentiment_score":-0.30239152908325195},{"text":"This message bank is full.","start":9.5199995,"end":11.12,"sentiment":"negative","sentiment_score":-0.8923269867897033},{"text":"Please try again later.","start":11.12,"end":12.5,"sentiment":"negative","sentiment_score":-0.8543323874473572},{"text":"Goodbye.","start":13.36,"end":13.86,"sentiment":"negative","sentiment_score":-0.5258750319480896}],"sentiment":"negative","sentiment_score":-0.7338072406618219,"num_words":19,"start":1.04,"end":13.86}]}}]}],"paragraphs":{"transcript":"\nChannel 1: No message can be left on this service. 0490076001. This message bank is full. Please try again later. Goodbye.","paragraphs":[{"sentences":[{"text":"No message can be left on this service.","start":1.04,"end":3.1399999,"sentiment":"negative","sentiment_score":-0.654388315975666},{"text":"0490076001.","start":3.36,"end":9.46,"sentiment":"neutral","sentiment_score":-0.30239152908325195},{"text":"This message bank is full.","start":9.5199995,"end":11.12,"sentiment":"negative","sentiment_score":-0.8923269867897033},{"text":"Please try again later.","start":11.12,"end":12.5,"sentiment":"negative","sentiment_score":-0.8543323874473572},{"text":"Goodbye.","start":13.36,"end":13.86,"sentiment":"negative","sentiment_score":-0.5258750319480896}],"sentiment":"negative","sentiment_score":-0.7338072406618219,"channel":1,"num_words":19,"start":1.04,"end":13.86}]},"summary":{"result":"success","short":"No message can be left on this service. 0490076001. This message bank is full. Please try again later. Goodbye."},"intents":{"segments":[]},"sentiments":{"segments":[{"text":"No message can be left on this service. 0490076001. This message bank is full. Please try again later. Goodbye.","start_word":0,"end_word":18,"sentiment":"negative","sentiment_score":-0.6893980503082275}],"average":{"sentiment":"negative","sentiment_score":-0.6893980162484306}}}}