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Praful, Vigilance Vigilance AI, we are a cybersecurity company that runs an AI powered NDR platform, which investigate and responds to security events 24 by seven while having human in the loop. Reason we called you, Praful, because our CTO would love to have a quick demo with you. This is just only to introduce about a company who we are able to do. And we're just hoping if you do have an open schedule by next month September. Would you Oh, I'm sorry. We're just checking your availability for a quick demo just to introduce our company, and we are hoping you have an open schedule by next month on the September 10. Mhmm. Oh, my. Yeah. Nothing to worry, Praful, because we're not asking to change anything with the one we have. Only want to do is just only providing the value of our services. So we just only can assist a twenty minutes of your time. So we are keen that you can accommodate us this twenty minutes of your time. So mhmm. Okay. But if if we still got you in the line, for you also to manage your schedule, if you're quite busy on the first week of September, let's say by the end of September, like, on the twenty ninth, I will be sending you some information. And then a day prior to the discussion, I will be giving you a call to see whether to proceed or move it on the most day and time of yours would be okay with you? First. Okay. I see here. Fourth. Let me just double check it. One moment. Fourth of around what time? Okay. Let me just double check. One moment. Oh, sure. I'll book it September 4, like, eleven. Okay then. That will be all for now. I will be sending the invitation to black it off the schedule. Just to make sure that I have the correct email, is it m r c I c t at mcdonald dot n Is this your direct email? Okay. Sure with that. And for food, just for reference in the company, may I know, like, how many employees do you have? Mhmm. And do you use standard or just a premium m three six five? Mhmm. Okay. I got it. Okay. That that will be all. Looking forward to see you on the September 4. So have a good one, Praful. 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Good afternoon. Looking for Rafful. Thank you. Yes.\n\nHi. Good afternoon. Perfival, this is Mary calling from Vigilance AI. I hope you're doing well. Praful, Vigilance Vigilance AI, we are a cybersecurity company that runs an AI powered NDR platform, which investigate and responds to security events 24 by seven while having human in the loop.\n\nReason we called you, Praful, because our CTO would love to have a quick demo with you. This is just only to introduce about a company who we are able to do. And we're just hoping if you do have an open schedule by next month September. Would you Oh, I'm sorry. We're just checking your availability for a quick demo just to introduce our company, and we are hoping you have an open schedule by next month on the September 10.\n\nMhmm. Oh, my. Yeah. Nothing to worry, Praful, because we're not asking to change anything with the one we have. Only want to do is just only providing the value of our services.\n\nSo we just only can assist a twenty minutes of your time. So we are keen that you can accommodate us this twenty minutes of your time. So mhmm. Okay. But if if we still got you in the line, for you also to manage your schedule, if you're quite busy on the first week of September, let's say by the end of September, like, on the twenty ninth, I will be sending you some information.\n\nAnd then a day prior to the discussion, I will be giving you a call to see whether to proceed or move it on the most day and time of yours would be okay with you? First. Okay. I see here. Fourth.\n\nLet me just double check it. One moment. Fourth of around what time? Okay. Let me just double check.\n\nOne moment. Oh, sure. I'll book it September 4, like, eleven. Okay then. That will be all for now.\n\nI will be sending the invitation to black it off the schedule. Just to make sure that I have the correct email, is it m r c I c t at mcdonald dot n Is this your direct email? Okay. Sure with that. And for food, just for reference in the company, may I know, like, how many employees do you have?\n\nMhmm. And do you use standard or just a premium m three six five? Mhmm. Okay. I got it.\n\nOkay. That that will be all. Looking forward to see you on the September 4. So have a good one, Praful. 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McDonough Regional Council. How can I help? For one moment. Transferring. May I speak with Russell speaking? Sorry. Where are you calling from? So sorry. You're breaking up. At at the moment, we're not interested because we already have MSP who looks after that because we already outsourced that. So for now, we're not interested in that. Yeah. Can you give me a call probably, like, in a fortnight? And and then we'll schedule a meeting. I'll I'll say, like, first week of September because I'm not here the last week of September. Probably can we do it on September 4, Friday? Around this time, this will be alright. Yes. Sounds good. Mhmm. Yeah. At the rate Magna. That's right. That's the email for IT, but I monitor that. So you can send that in that email. We do have close to 220 also. We use e five. 360 five. Yes. Sure. You too. Alright. 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McDonough Regional Council. How can I help? For one moment. Transferring.\n\nMay I speak with Russell speaking? Sorry. Where are you calling from? So sorry. You're breaking up.\n\nAt at the moment, we're not interested because we already have MSP who looks after that because we already outsourced that. So for now, we're not interested in that. Yeah. Can you give me a call probably, like, in a fortnight? And and then we'll schedule a meeting.\n\nI'll I'll say, like, first week of September because I'm not here the last week of September. Probably can we do it on September 4, Friday? Around this time, this will be alright. Yes. Sounds good.\n\nMhmm. Yeah. At the rate Magna. That's right. That's the email for IT, but I monitor that.\n\nSo you can send that in that email. We do have close to 220 also. We use e five. 360 five. Yes.\n\nSure. You too. Alright. 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McDonough Regional Council. How can I help?\n\nChannel 0: Yes, dear. Good afternoon. Looking for Rafful.\n\nChannel 1: For one moment. Transferring.\n\nChannel 0: Thank you.\n\nChannel 1: May I speak with Russell speaking?\n\nChannel 0: Yes. Hi. Good afternoon. Perfival, this is Mary calling from Vigilance AI. I hope you're doing well.\n\nChannel 1: Sorry. Where are you calling\n\nChannel 0: Praful,\n\nChannel 1: from?\n\nChannel 0: Vigilance Vigilance AI, we are a cybersecurity company that runs an AI powered NDR platform, which investigate and responds to security events 24 by seven while having human in the loop. Reason we called you, Praful, because our CTO would love to have a quick demo with you. This is just only to introduce about a company who we are able to do. And we're just hoping if you do have an open schedule by next month September. Would you\n\nChannel 1: So sorry. You're breaking up.\n\nChannel 0: Oh, I'm sorry. We're just checking your availability for a quick demo just to introduce our company, and we are hoping you have an open schedule by next month on the September 10.\n\nChannel 1: At at the moment, we're not interested because we already have MSP who looks after that because\n\nChannel 0: Mhmm.\n\nChannel 1: we already outsourced that. So for now, we're not interested in that.\n\nChannel 0: Oh, my. Yeah. Nothing to worry, Praful, because we're not asking to change anything with the one we have. Only\n\nChannel 1: Yeah.\n\nChannel 0: want to do is just only providing the value of our services. So we just only can assist a twenty minutes of your time. So we are keen that you can accommodate us this twenty minutes of your time.\n\nChannel 1: Can you\n\nChannel 0: So\n\nChannel 1: give me a call probably, like, in a fortnight? And and then\n\nChannel 0: mhmm.\n\nChannel 1: we'll schedule a meeting.\n\nChannel 0: Okay. But if if we still got you in the line, for you also to manage your schedule, if you're quite busy on the first week of September, let's say by the end of September, like, on the twenty ninth, I will be sending you some information. And then a day prior to the discussion, I will be giving you a call to see whether to proceed or move it on the most day and time of yours would be okay with you?\n\nChannel 1: I'll I'll say, like, first week of September because\n\nChannel 0: First.\n\nChannel 1: I'm not\n\nChannel 0: Okay.\n\nChannel 1: here the last week of September. Probably can we\n\nChannel 0: I\n\nChannel 1: do\n\nChannel 0: see\n\nChannel 1: it on\n\nChannel 0: here.\n\nChannel 1: September 4, Friday?\n\nChannel 0: Fourth. Let me just double check it. One moment. Fourth of around what time?\n\nChannel 1: Around this time, this will be alright.\n\nChannel 0: Okay. Let me just double check. One moment. Oh, sure. I'll book it September 4, like, eleven.\n\nChannel 1: Yes. Sounds good. Mhmm.\n\nChannel 0: Okay then. That will be all for now. I will be sending the invitation to black it off the schedule. Just to make sure that I have the correct email, is it m r c I c t at\n\nChannel 1: Yeah.\n\nChannel 0: mcdonald\n\nChannel 1: At the rate Magna.\n\nChannel 0: dot n\n\nChannel 1: That's right.\n\nChannel 0: Is this your direct email?\n\nChannel 1: That's the email for IT, but I monitor that. So you can send that in that email.\n\nChannel 0: Okay. Sure with that. And for food, just for reference in the company, may I know, like, how many employees do you have?\n\nChannel 1: We do have close to 220 also.\n\nChannel 0: Mhmm. And do you use standard or just a premium m three six five?\n\nChannel 1: We use e five. 360\n\nChannel 0: Mhmm.\n\nChannel 1: five. Yes.\n\nChannel 0: Okay. I got it. Okay. That that will be all. Looking forward to see you on the September 4.\n\nSo have a good one,\n\nChannel 1: Sure.\n\nChannel 0: Praful. Bye.\n\nChannel 1: You too. Alright. Bye.","paragraphs":[{"sentences":[{"text":"Hello.","start":0.39999998,"end":0.88,"sentiment":"neutral","sentiment_score":0.058749131858348846},{"text":"McDonough Regional Council.","start":0.88,"end":2.24,"sentiment":"neutral","sentiment_score":0.06893042474985123},{"text":"How can I help?","start":2.24,"end":3.1399999,"sentiment":"neutral","sentiment_score":0.11097151227295399}],"sentiment":"neutral","sentiment_score":0.08867830689996481,"channel":1,"num_words":8,"start":0.39999998,"end":3.1399999},{"sentences":[{"text":"Yes, dear.","start":3.76,"end":4.48,"sentiment":"neutral","sentiment_score":0.14728303253650665},{"text":"Good afternoon.","start":4.48,"end":5.14,"sentiment":"neutral","sentiment_score":0.25374333560466766},{"text":"Looking for Rafful.","start":5.2,"end":6.2599998,"sentiment":"neutral","sentiment_score":0.11522626876831055}],"sentiment":"neutral","sentiment_score":0.16396164894104004,"channel":0,"num_words":7,"start":3.76,"end":6.2599998},{"sentences":[{"text":"For 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n","start":217.385,"end":217.785,"sentiment":"neutral","sentiment_score":0.00391449686139822}],"sentiment":"neutral","sentiment_score":0.00391449686139822,"channel":0,"num_words":2,"start":217.385,"end":217.785},{"sentences":[{"text":"That's right.","start":217.915,"end":218.55,"sentiment":"neutral","sentiment_score":0.04671631380915642}],"sentiment":"neutral","sentiment_score":0.04671631380915642,"channel":1,"num_words":2,"start":217.915,"end":218.55},{"sentences":[{"text":"Is this your direct email?","start":219.26,"end":220.71999,"sentiment":"neutral","sentiment_score":0.006807867065072059}],"sentiment":"neutral","sentiment_score":0.006807867065072059,"channel":0,"num_words":5,"start":219.26,"end":220.71999},{"sentences":[{"text":"That's the email for IT, but I monitor that.","start":221.99,"end":224.47,"sentiment":"neutral","sentiment_score":0.0007091541257169512},{"text":"So you can send that in that email.","start":224.47,"end":226.49,"sentiment":"neutral","sentiment_score":0.023826984921470284}],"sentiment":"neutral","sentiment_score":0.01158813332371852,"channel":1,"num_words":17,"start":221.99,"end":226.49},{"sentences":[{"text":"Okay.","start":227.18,"end":227.65999,"sentiment":"neutral","sentiment_score":0.09873127937316896},{"text":"Sure with that.","start":227.65999,"end":228.37999,"sentiment":"neutral","sentiment_score":0.106018361945947},{"text":"And for food, just for reference in the company, may I know, like, how many employees do you have?","start":228.37999,"end":233.59999,"sentiment":"neutral","sentiment_score":0.049078560189196936}],"sentiment":"neutral","sentiment_score":0.05866430473068486,"channel":0,"num_words":23,"start":227.18,"end":233.59999},{"sentences":[{"text":"We do have close to 220 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five.","start":244.585,"end":245.96501,"sentiment":"neutral","sentiment_score":0.026635242626070976},{"text":"360","start":247.30501,"end":247.865,"sentiment":"neutral","sentiment_score":0.034308530390262604}],"sentiment":"neutral","sentiment_score":0.028169900178909302,"channel":1,"num_words":5,"start":244.585,"end":247.865},{"sentences":[{"text":"Mhmm.","start":247.695,"end":248.195,"sentiment":"neutral","sentiment_score":0.025219954550266262}],"sentiment":"neutral","sentiment_score":0.025219954550266262,"channel":0,"num_words":1,"start":247.695,"end":248.195},{"sentences":[{"text":"five.","start":247.865,"end":248.10501,"sentiment":"neutral","sentiment_score":0.03457508236169815},{"text":"Yes.","start":248.10501,"end":248.60501,"sentiment":"neutral","sentiment_score":0.07824821770191193}],"sentiment":"neutral","sentiment_score":0.05641165003180504,"channel":1,"num_words":2,"start":247.865,"end":248.60501},{"sentences":[{"text":"Okay.","start":249.72,"end":250.22,"sentiment":"neutral","sentiment_score":0.10176638513803482},{"text":"I got it.","start":250.76001,"end":251.8,"sentiment":"neutral","sentiment_score":0.11638185133536656},{"text":"Okay.","start":251.8,"end":252.12001,"sentiment":"neutral","sentiment_score":0.09850317984819412},{"text":"That that will be all.","start":252.12001,"end":253.24,"sentiment":"neutral","sentiment_score":0.07774176374077797},{"text":"Looking forward to see you on the September 4.","start":253.24,"end":256.46002,"sentiment":"positive","sentiment_score":0.6588994496398501}],"sentiment":"positive","sentiment_score":0.36148520970815107,"channel":0,"num_words":19,"start":249.72,"end":256.46002},{"sentences":[{"text":"So have a good one,","start":256.92,"end":257.80002,"sentiment":"positive","sentiment_score":0.726246690750122}],"sentiment":"positive","sentiment_score":0.726246690750122,"channel":0,"num_words":5,"start":256.92,"end":257.80002},{"sentences":[{"text":"Sure.","start":257.62,"end":258.12,"sentiment":"positive","sentiment_score":0.7105473279953003}],"sentiment":"positive","sentiment_score":0.7105473279953003,"channel":1,"num_words":1,"start":257.62,"end":258.12},{"sentences":[{"text":"Praful.","start":257.80002,"end":258.30002,"sentiment":"positive","sentiment_score":0.6110903024673462},{"text":"Bye.","start":258.84,"end":259.34,"sentiment":"positive","sentiment_score":0.37734854221343994}],"sentiment":"positive","sentiment_score":0.49421942234039307,"channel":0,"num_words":2,"start":257.80002,"end":259.34},{"sentences":[{"text":"You too.","start":259.06,"end":259.8,"sentiment":"neutral","sentiment_score":0.33012770116329193},{"text":"Alright.","start":259.86,"end":260.18,"sentiment":"neutral","sentiment_score":0.19671277701854703},{"text":"Bye.","start":260.18,"end":260.68,"sentiment":"neutral","sentiment_score":-0.12028492987155914}],"sentiment":"neutral","sentiment_score":0.18417081236839294,"channel":1,"num_words":4,"start":259.06,"end":260.68}]},"summary":{"result":"success","short":"A representative froman AI company called a customer named Praful to offer a demo of their cybersecurity platform. The customer declined due to their already outsourced MSP, but the representative reassured them that they could still provide value and offered a free demo. The customer agreed to a 20-minute demo and the representative will send an invitation for a later date."},"intents":{"segments":[{"text":"Can you So give me a call probably, like, in a fortnight? And and then mhmm. we'll schedule a meeting. Okay.","start_word":259,"end_word":279,"intents":[{"intent":"Schedule meeting","confidence_score":0.056547336},{"intent":"Request call","confidence_score":0.032859515}]},{"text":"But if if we still got you in the line, for you also to manage your schedule, if you're quite busy on the first week of September, let's say by the end of September, like, on the twenty ninth, I will be sending you some information. And then a day prior to the discussion, I will be giving you a call to see whether to proceed or move it on the most day and time of yours would be okay with you?","start_word":281,"end_word":362,"intents":[{"intent":"Manage schedule","confidence_score":0.17419004}]},{"text":"I'll book it September 4, like, eleven. Yes.","start_word":424,"end_word":431,"intents":[{"intent":"Book meeting","confidence_score":0.2255468}]}]},"sentiments":{"segments":[{"text":"Hello. McDonough Regional Council. How can I help? Yes, dear. Good afternoon. Looking for Rafful. For one moment. Transferring. Thank you. May I speak with Russell speaking? Yes. Hi.","start_word":0,"end_word":28,"sentiment":"neutral","sentiment_score":0.1185907945036888},{"text":"Good afternoon. Perfival, this is Mary calling from Vigilance AI. I hope you're doing well.","start_word":29,"end_word":43,"sentiment":"positive","sentiment_score":0.4277496635913849},{"text":"Sorry. Where are you calling Praful, from? Vigilance Vigilance AI, we are a cybersecurity company that runs an AI powered NDR platform, which investigate and responds to security events 24 by seven while having human in the loop.","start_word":44,"end_word":81,"sentiment":"neutral","sentiment_score":0.07744336128234863},{"text":"Reason we called you, Praful, because our CTO would love to have a quick demo with you.","start_word":82,"end_word":98,"sentiment":"positive","sentiment_score":0.35624006390571594},{"text":"This is just only to introduce about a company who we are able to do. And we're just hoping if you do have an open schedule by next month September. Would you So sorry. You're breaking up. Oh, I'm sorry. We're just checking your availability for a quick demo just to introduce our company, and we are hoping you have an open schedule by next month on the September 10. At at the moment, we're not interested because we already have MSP who looks after that because Mhmm.","start_word":99,"end_word":186,"sentiment":"neutral","sentiment_score":-0.08007090538740158},{"text":"we already outsourced that. So for now, we're not interested in that.","start_word":187,"end_word":198,"sentiment":"negative","sentiment_score":-0.4434997439384461},{"text":"Oh, my. Yeah. Nothing to worry, Praful, because we're not asking to change anything with the one we have. Only Yeah. want to do is just only providing the value of our services. So we just only can assist a twenty minutes of your time. So we are keen that you can accommodate us this twenty minutes of your time. Can you So give me a call probably, like, in a fortnight? And and then mhmm. we'll schedule a meeting. Okay. But if if we still got you in the line, for you also to manage your schedule, if you're quite busy on the first week of September, let's say by the end of September, like, on the twenty ninth, I will be sending you some information. And then a day prior to the discussion, I will be giving you a call to see whether to proceed or move it on the most day and time of yours would be okay with you? I'll I'll say, like, first week of September because First. I'm not Okay. here the last week of September. Probably can we I do see it on here. September 4, Friday? Fourth. Let me just double check it. One moment. Fourth of around what time? Around this time, this will be alright. Okay. Let me just double check. One moment. Oh, sure. I'll book it September 4, like, eleven. Yes.","start_word":199,"end_word":431,"sentiment":"neutral","sentiment_score":0.05089589601678398},{"text":"Sounds good.","start_word":432,"end_word":433,"sentiment":"positive","sentiment_score":0.43321847915649414},{"text":"Mhmm. Okay then. That will be all for now. I will be sending the invitation to black it off the schedule. Just to make sure that I have the correct email, is it m r c I c t at Yeah. mcdonald At the rate Magna. dot n That's right. Is this your direct email? That's the email for IT, but I monitor that. So you can send that in that email. Okay. Sure with that. And for food, just for reference in the company, may I know, like, how many employees do you have? We do have close to 220 also. Mhmm. And do you use standard or just a premium m three six five? We use e five. 360 Mhmm. five. Yes. Okay. I got it. Okay. That that will be all.","start_word":434,"end_word":567,"sentiment":"neutral","sentiment_score":0.005680426023900509},{"text":"Looking forward to see you on the September 4. So have a good one, Sure. Praful. Bye.","start_word":568,"end_word":584,"sentiment":"positive","sentiment_score":0.6390095353126526},{"text":"You too. Alright. Bye.","start_word":585,"end_word":588,"sentiment":"neutral","sentiment_score":0.22335372865200043}],"average":{"sentiment":"neutral","sentiment_score":0.0579422571824214}}}}