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This is me again, Morgan.\n\nChannel 1: Yes. Yes. Yes, ma'am.\n\nChannel 0: Yeah. Is it okay if I request again a picture after you change the cable?\n\nChannel 1: Yes. No problem. You want to see where\n\nChannel 0: Yes.\n\nChannel 1: I have connected it?\n\nChannel 0: Yeah. After you change it to the yellow cable just for us to have a reference that you changed the cable.\n\nChannel 1: Yeah. Yeah. I will send it to you. Computer. I will send it to you in five minutes, ma'am.\n\nChannel 0: Yeah. Okay. Just\n\nChannel 1: Okay.\n\nChannel 0: send it like how you send the picture earlier.\n\nChannel 1: Yeah. Yeah. Yeah. I will send\n\nChannel 0: Mhmm.\n\nChannel 1: it to you how I have connected the the the on the in the white box. No? I I will send it to you.\n\nChannel 0: Mhmm. Okay. Thank you. Bye.\n\nChannel 1: Thank you. 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The agent requests a picture of the customer's cable connection after making changes and promises to send it in five minutes. The customer agrees and thanks the agent before ending the call."},"intents":{"segments":[{"text":"Is it okay if I request again a picture after you change the cable? Yes.","start_word":14,"end_word":28,"intents":[{"intent":"Request picture","confidence_score":0.6272053}]},{"text":"I will send it to you. Computer. I will send it to you in five minutes, ma'am. Yeah.","start_word":64,"end_word":81,"intents":[{"intent":"Send picture","confidence_score":0.27043858}]}]},"sentiments":{"segments":[{"text":"Hello? Hello? Hello. Yes. This is me again, Morgan. Yes. Yes. Yes, ma'am. Yeah. Is it okay if I request again a picture after you change the cable? Yes. No problem. You want to see Yes. where I have connected it? Yeah. After you change it to the yellow cable just for us to have a reference that you changed the cable. Yeah. Yeah. I will send it to you. Computer. I will send it to you in five minutes, ma'am. Yeah. Okay. Just Okay. send it like how you send the picture earlier. Yeah. Yeah. Yeah. I will send Mhmm. it to you how I have connected the the the on the in the white box. No? I I will send it to you. Mhmm. Okay.","start_word":0,"end_word":126,"sentiment":"neutral","sentiment_score":0.13193757832050323},{"text":"Thank you. Bye. Thank you.","start_word":127,"end_word":131,"sentiment":"positive","sentiment_score":0.4665276110172272},{"text":"Bye bye.","start_word":132,"end_word":133,"sentiment":"neutral","sentiment_score":0.3044535517692566}],"average":{"sentiment":"neutral","sentiment_score":0.1523264734368575}}}}