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If you record your name and reason for calling, I'll see if this person is available. Thanks, Andrew. Please stay on the line. Hello?\n\nWhere are you calling from? Sorry. No. I'm not interested. Thanks.\n\nBut if you could remove me from your call list. Okay. Thank you. Bye.","paragraphs":[{"sentences":[{"text":"Hi.","start":0.16,"end":0.48,"sentiment":"neutral","sentiment_score":0.024429848417639732},{"text":"If you record your name and reason for calling, I'll see if this person is available.","start":0.48,"end":4.98,"sentiment":"neutral","sentiment_score":0.019132843241095543},{"text":"Thanks, Andrew.","start":11.84,"end":12.66,"sentiment":"neutral","sentiment_score":0.2651374638080597},{"text":"Please stay on the line.","start":13.264999,"end":14.724999,"sentiment":"neutral","sentiment_score":0.14509334564208984},{"text":"Hello?","start":21.825,"end":22.325,"sentiment":"neutral","sentiment_score":0.06752921640872955}],"sentiment":"neutral","sentiment_score":0.06615304850041866,"num_words":25,"start":0.16,"end":22.325},{"sentences":[{"text":"Where are you calling from?","start":31.0,"end":31.88,"sentiment":"neutral","sentiment_score":-0.06407128721475601},{"text":"Sorry.","start":31.88,"end":32.379997,"sentiment":"neutral","sentiment_score":-0.0787106603384018},{"text":"No.","start":48.125,"end":48.445,"sentiment":"negative","sentiment_score":-0.5933020114898682},{"text":"I'm not interested.","start":48.445,"end":49.325,"sentiment":"negative","sentiment_score":-0.6665622591972351},{"text":"Thanks.","start":49.325,"end":49.645,"sentiment":"negative","sentiment_score":-0.5037904977798462}],"sentiment":"neutral","sentiment_score":-0.3178042166612365,"num_words":11,"start":31.0,"end":49.645},{"sentences":[{"text":"But if you could remove me from your call list.","start":49.645,"end":51.824997,"sentiment":"negative","sentiment_score":-0.46574333012104036},{"text":"Okay.","start":55.35494,"end":55.85494,"sentiment":"neutral","sentiment_score":0.1686115860939026},{"text":"Thank you.","start":57.274937,"end":57.914936,"sentiment":"positive","sentiment_score":0.3903190642595291},{"text":"Bye.","start":57.914936,"end":58.414936,"sentiment":"neutral","sentiment_score":0.19108080863952637}],"sentiment":"neutral","sentiment_score":-0.251221626996994,"num_words":14,"start":49.645,"end":58.414936}]}}]}],"paragraphs":{"transcript":"\nChannel 1: Hi. If you record your name and reason for calling, I'll see if this person is available.\n\nChannel 0: Andrew?\n\nChannel 1: Thanks, Andrew. Please stay on the line. Hello?\n\nChannel 0: Oh, hi, Mark. Good day to you. Mark, it's Andrew from Vigilance AI. Have I caught you in a bad time?\n\nChannel 1: Where are you calling from? Sorry.\n\nChannel 0: Yes. Mark, we have actually spoken a few months ago. Vigilance AI is our AI MBR platform. We have sent you an email and just wanted to follow-up, Mark, if now might be a better time to schedule a quick demo?\n\nChannel 1: No. I'm not interested. Thanks. But if you could remove me from your call list.\n\nChannel 0: Oh, yeah. Understood, Mark. Alright.\n\nChannel 1: Okay.\n\nChannel 0: Well, you have a great day, mate. Take care.\n\nChannel 1: Thank you. Bye.\n\nChannel 0: Bye.","paragraphs":[{"sentences":[{"text":"Hi.","start":0.16,"end":0.48,"sentiment":"neutral","sentiment_score":0.024429848417639732},{"text":"If you record your name and reason for calling, I'll see if this person is available.","start":0.48,"end":4.98,"sentiment":"neutral","sentiment_score":0.019132843241095543}],"sentiment":"neutral","sentiment_score":0.01944443178089226,"channel":1,"num_words":17,"start":0.16,"end":4.98},{"sentences":[{"text":"Andrew?","start":6.7999997,"end":7.2999997,"sentiment":"neutral","sentiment_score":0.023786192759871483}],"sentiment":"neutral","sentiment_score":0.023786192759871483,"channel":0,"num_words":1,"start":6.7999997,"end":7.2999997},{"sentences":[{"text":"Thanks, Andrew.","start":11.84,"end":12.66,"sentiment":"neutral","sentiment_score":0.2651374638080597},{"text":"Please stay on the 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demo?","start":41.605003,"end":47.465,"sentiment":"neutral","sentiment_score":0.03652068406033019}],"sentiment":"neutral","sentiment_score":0.03046223430371866,"channel":0,"num_words":41,"start":33.62,"end":47.465},{"sentences":[{"text":"No.","start":48.125,"end":48.445,"sentiment":"negative","sentiment_score":-0.5933020114898682},{"text":"I'm not interested.","start":48.445,"end":49.325,"sentiment":"negative","sentiment_score":-0.6665622591972351},{"text":"Thanks.","start":49.325,"end":49.645,"sentiment":"negative","sentiment_score":-0.5037904977798462},{"text":"But if you could remove me from your call list.","start":49.645,"end":51.824997,"sentiment":"negative","sentiment_score":-0.46574333012104036}],"sentiment":"negative","sentiment_score":-0.5169475058714549,"channel":1,"num_words":15,"start":48.125,"end":51.824997},{"sentences":[{"text":"Oh, yeah.","start":53.134937,"end":53.774937,"sentiment":"neutral","sentiment_score":-0.07383177429437637},{"text":"Understood, 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Mark is not interested and asks to be removed from their call list, which the agent agrees to do. The call ends with the agent thanking Mark and saying goodbye."},"intents":{"segments":[{"text":"Mark, we have actually spoken a few months ago. Vigilance AI is our AI MBR platform. We have sent you an email and just wanted to follow-up, Mark, if now might be a better time to schedule a quick demo? No.","start_word":54,"end_word":94,"intents":[{"intent":"Schedule demo","confidence_score":0.20758921}]},{"text":"But if you could remove me from your call list. Oh, yeah.","start_word":99,"end_word":110,"intents":[{"intent":"Remove from call list","confidence_score":0.9755452}]}]},"sentiments":{"segments":[{"text":"Hi. If you record your name and reason for calling, I'll see if this person is available. Andrew? Thanks, Andrew. Please stay on the line. Hello? 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