{"metadata":{"transaction_key":"deprecated","request_id":"01a113e2-f4ef-7461-a8cb-082ecff4da76","sha256":"b262da236e9830f2d3d37996edf784ed701e77ebf599546b4da219ff690dfce8","created":"2026-10-07T01:03:24.532Z","duration":17.711937,"channels":2,"models":["c0dd532d-9b09-484d-a717-be8b6fd1bb8c"],"model_info":{"c0dd532d-9b09-484d-a717-be8b6fd1bb8c":{"name":"2-phonecall-nova","version":"2024-02-07.8919","arch":"nova-2"}},"summary_info":{"model_uuid":"67875a7f-c9c4-48a0-aa55-5bdb8a91c34a","input_tokens":0,"output_tokens":0},"sentiment_info":{"model_uuid":"80ab3179-d113-4254-bd6b-4a2f96498695","input_tokens":35,"output_tokens":35},"intents_info":{"model_uuid":"80ab3179-d113-4254-bd6b-4a2f96498695","input_tokens":35,"output_tokens":6}},"results":{"channels":[{"alternatives":[{"transcript":"Hi.","confidence":0.75634766,"words":[{"word":"hi","start":3.36,"end":3.86,"confidence":0.75634766,"punctuated_word":"Hi.","sentiment":"neutral","sentiment_score":0.10897649824619292}],"paragraphs":{"transcript":"\nHi.","paragraphs":[{"sentences":[{"text":"Hi.","start":3.36,"end":3.86,"sentiment":"neutral","sentiment_score":0.10897649824619292}],"sentiment":"neutral","sentiment_score":0.10897649824619292,"num_words":1,"start":3.36,"end":3.86}]}}]},{"alternatives":[{"transcript":"Hi. This is Craig Riley. Please leave a message after the tone. I'll get back to you just as soon as I can. Thank you.","confidence":0.99853516,"words":[{"word":"hi","start":2.56,"end":2.8,"confidence":0.99853516,"punctuated_word":"Hi.","sentiment":"neutral","sentiment_score":0.05463245511054993},{"word":"this","start":2.8,"end":3.04,"confidence":1.0,"punctuated_word":"This","sentiment":"neutral","sentiment_score":0.04772058501839638},{"word":"is","start":3.04,"end":3.1999998,"confidence":0.99902344,"punctuated_word":"is","sentiment":"neutral","sentiment_score":0.059939321130514145},{"word":"craig","start":3.1999998,"end":3.52,"confidence":0.96533203,"punctuated_word":"Craig","sentiment":"neutral","sentiment_score":0.0572163388133049},{"word":"riley","start":3.52,"end":4.02,"confidence":0.8430176,"punctuated_word":"Riley.","sentiment":"neutral","sentiment_score":0.0851130485534668},{"word":"please","start":4.08,"end":4.3199997,"confidence":0.99902344,"punctuated_word":"Please","sentiment":"neutral","sentiment_score":-0.03165288269519806},{"word":"leave","start":4.3199997,"end":4.56,"confidence":1.0,"punctuated_word":"leave","sentiment":"neutral","sentiment_score":-0.05886876583099365},{"word":"a","start":4.56,"end":4.64,"confidence":0.97802734,"punctuated_word":"a","sentiment":"neutral","sentiment_score":-0.0642416700720787},{"word":"message","start":4.64,"end":4.96,"confidence":1.0,"punctuated_word":"message","sentiment":"neutral","sentiment_score":-0.0956929251551628},{"word":"after","start":4.96,"end":5.0299997,"confidence":0.98828125,"punctuated_word":"after","sentiment":"neutral","sentiment_score":-0.06412703543901443},{"word":"the","start":5.0299997,"end":5.2799997,"confidence":0.97509766,"punctuated_word":"the","sentiment":"neutral","sentiment_score":-0.0529412180185318},{"word":"tone","start":5.2799997,"end":5.52,"confidence":0.9753418,"punctuated_word":"tone.","sentiment":"neutral","sentiment_score":-0.0791439563035965},{"word":"i'll","start":5.52,"end":5.726875,"confidence":0.9758301,"punctuated_word":"I'll","sentiment":"neutral","sentiment_score":0.11448019742965698},{"word":"get","start":5.726875,"end":5.8868747,"confidence":0.99902344,"punctuated_word":"get","sentiment":"neutral","sentiment_score":0.07770088315010071},{"word":"back","start":5.8868747,"end":6.046875,"confidence":1.0,"punctuated_word":"back","sentiment":"neutral","sentiment_score":0.043829649686813354},{"word":"to","start":6.046875,"end":6.126875,"confidence":0.9980469,"punctuated_word":"to","sentiment":"neutral","sentiment_score":0.14457502961158752},{"word":"you","start":6.126875,"end":6.3268747,"confidence":0.984375,"punctuated_word":"you","sentiment":"neutral","sentiment_score":0.286359965801239},{"word":"just","start":6.3268747,"end":6.5268745,"confidence":0.984375,"punctuated_word":"just","sentiment":"neutral","sentiment_score":0.23836755752563477},{"word":"as","start":6.5268745,"end":6.606875,"confidence":0.9604492,"punctuated_word":"as","sentiment":"neutral","sentiment_score":0.1205785870552063},{"word":"soon","start":6.606875,"end":6.8468747,"confidence":1.0,"punctuated_word":"soon","sentiment":"neutral","sentiment_score":0.07760536670684814},{"word":"as","start":6.8468747,"end":7.006875,"confidence":0.99902344,"punctuated_word":"as","sentiment":"neutral","sentiment_score":0.11014318466186523},{"word":"i","start":7.006875,"end":7.166875,"confidence":0.8642578,"punctuated_word":"I","sentiment":"neutral","sentiment_score":0.2773250639438629},{"word":"can","start":7.166875,"end":7.4068747,"confidence":1.0,"punctuated_word":"can.","sentiment":"neutral","sentiment_score":0.1779453009366989},{"word":"thank","start":7.4068747,"end":7.5668745,"confidence":1.0,"punctuated_word":"Thank","sentiment":"positive","sentiment_score":0.7500399947166443},{"word":"you","start":7.5668745,"end":8.0668745,"confidence":1.0,"punctuated_word":"you.","sentiment":"positive","sentiment_score":0.4568967819213867}],"paragraphs":{"transcript":"\nHi. This is Craig Riley. Please leave a message after the tone. I'll get back to you just as soon as I can. Thank you.","paragraphs":[{"sentences":[{"text":"Hi.","start":2.56,"end":2.8,"sentiment":"neutral","sentiment_score":0.05463245511054993},{"text":"This is Craig Riley.","start":2.8,"end":4.02,"sentiment":"neutral","sentiment_score":0.062497323378920555},{"text":"Please leave a message after the tone.","start":4.08,"end":5.52,"sentiment":"neutral","sentiment_score":-0.06380977907351085},{"text":"I'll get back to you just as soon as I can.","start":5.52,"end":7.4068747,"sentiment":"neutral","sentiment_score":0.1517191624099558},{"text":"Thank you.","start":7.4068747,"end":8.0668745,"sentiment":"positive","sentiment_score":0.6034683883190155}],"sentiment":"neutral","sentiment_score":0.10935203433036804,"num_words":25,"start":2.56,"end":8.0668745}]}}]}],"paragraphs":{"transcript":"\nChannel 1: Hi. This is Craig\n\nChannel 0: Hi.\n\nChannel 1: Riley. Please leave a message after the tone. I'll get back to you just as soon as I can. Thank you.","paragraphs":[{"sentences":[{"text":"Hi.","start":2.56,"end":2.8,"sentiment":"neutral","sentiment_score":0.05463245511054993},{"text":"This is Craig","start":2.8,"end":3.52,"sentiment":"neutral","sentiment_score":0.05495874832073847}],"sentiment":"neutral","sentiment_score":0.05487717501819134,"channel":1,"num_words":4,"start":2.56,"end":3.52},{"sentences":[{"text":"Hi.","start":3.36,"end":3.86,"sentiment":"neutral","sentiment_score":0.10897649824619292}],"sentiment":"neutral","sentiment_score":0.10897649824619292,"channel":0,"num_words":1,"start":3.36,"end":3.86},{"sentences":[{"text":"Riley.","start":3.52,"end":4.02,"sentiment":"neutral","sentiment_score":0.0851130485534668},{"text":"Please leave a message after the tone.","start":4.08,"end":5.52,"sentiment":"neutral","sentiment_score":-0.06380977907351085},{"text":"I'll get back to you just as soon as I can.","start":5.52,"end":7.4068747,"sentiment":"neutral","sentiment_score":0.1517191624099558},{"text":"Thank you.","start":7.4068747,"end":8.0668745,"sentiment":"positive","sentiment_score":0.6034683883190155}],"sentiment":"neutral","sentiment_score":0.11972819800887789,"channel":1,"num_words":21,"start":3.52,"end":8.0668745}]},"summary":{"result":"success","short":"Hi. This is Craig Hi. Riley. Please leave a message after the tone. I'll get back to you just as soon as I can. Thank you."},"intents":{"segments":[{"text":"Thank you.","start_word":24,"end_word":25,"intents":[{"intent":"Leave a message","confidence_score":0.0814766}]}]},"sentiments":{"segments":[{"text":"Hi. This is Craig Hi. Riley. Please leave a message after the tone. I'll get back to you just as soon as I can.","start_word":0,"end_word":23,"sentiment":"neutral","sentiment_score":0.06712758541107178},{"text":"Thank you.","start_word":24,"end_word":25,"sentiment":"positive","sentiment_score":0.707362174987793}],"average":{"sentiment":"neutral","sentiment_score":0.1220048359462193}}}}