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This is John speaking. Hello, Mary? Yeah. Who am I speaking with?\n\nMary from Vigilant. K. Mary, you called the ExpenseMe pro or ExpenseMe support application, and Mary is not part of the team. I mean, Helen is not part of the team. So sorry.\n\nI will give, yeah, I will give a Helen a nudge that you called. Mary from Vigilant AI. Would that be okay? Alright. 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This is John speaking.\n\nChannel 0: Yes. Good afternoon. I'm looking for Helen Berry.\n\nChannel 1: Hello, Mary?\n\nChannel 0: Helen Berry. Helen Berry.\n\nChannel 1: Yeah. Who am I speaking with?\n\nChannel 0: Mary from Vigilance AI.\n\nChannel 1: Mary from Vigilant.\n\nChannel 0: Yes.\n\nChannel 1: K. Mary, you called the ExpenseMe pro or ExpenseMe support application, and Mary is not part of the team. I mean, Helen is not part of the team. So\n\nChannel 0: Oh,\n\nChannel 1: sorry.\n\nChannel 0: mhmm. I see. Okay.\n\nChannel 1: I\n\nChannel 0: I'll\n\nChannel 1: will\n\nChannel 0: make a\n\nChannel 1: give,\n\nChannel 0: note of it.\n\nChannel 1: yeah, I will give a Helen a nudge that you called. Mary\n\nChannel 0: Mhmm.\n\nChannel 1: from Vigilant AI. Would that be okay?\n\nChannel 0: Sure. No problem.\n\nChannel 1: Alright.\n\nChannel 0: Thank you.\n\nChannel 1: Bye.","paragraphs":[{"sentences":[{"text":"InLogic support.","start":14.085,"end":14.965,"sentiment":"neutral","sentiment_score":0.0024629610124975443},{"text":"This is John speaking.","start":14.965,"end":16.105,"sentiment":"neutral","sentiment_score":0.00912569952197373}],"sentiment":"neutral","sentiment_score":0.0069047866854816675,"channel":1,"num_words":6,"start":14.085,"end":16.105},{"sentences":[{"text":"Yes.","start":17.125,"end":17.445,"sentiment":"neutral","sentiment_score":0.1380593478679657},{"text":"Good afternoon.","start":17.445,"end":18.185,"sentiment":"neutral","sentiment_score":0.31390441954135895},{"text":"I'm looking for Helen Berry.","start":18.244999,"end":20.345,"sentiment":"neutral","sentiment_score":0.07724680230021477}],"sentiment":"neutral","sentiment_score":0.14401277480646968,"channel":0,"num_words":8,"start":17.125,"end":20.345},{"sentences":[{"text":"Hello, Mary?","start":21.845,"end":22.665,"sentiment":"neutral","sentiment_score":0.02485466282814741}],"sentiment":"neutral","sentiment_score":0.02485466282814741,"channel":1,"num_words":2,"start":21.845,"end":22.665},{"sentences":[{"text":"Helen Berry.","start":22.404999,"end":23.224998,"sentiment":"neutral","sentiment_score":0.00965414335951209},{"text":"Helen Berry.","start":23.845,"end":24.904999,"sentiment":"neutral","sentiment_score":0.007234339602291584}],"sentiment":"neutral","sentiment_score":0.008444241480901837,"channel":0,"num_words":4,"start":22.404999,"end":24.904999},{"sentences":[{"text":"Yeah.","start":25.765,"end":26.265,"sentiment":"neutral","sentiment_score":0.009725965559482574},{"text":"Who am I speaking with?","start":26.325,"end":27.625,"sentiment":"neutral","sentiment_score":-0.0015172156505286693}],"sentiment":"neutral","sentiment_score":0.0003566478844732046,"channel":1,"num_words":6,"start":25.765,"end":27.625},{"sentences":[{"text":"Mary from Vigilance AI.","start":28.79,"end":31.37,"sentiment":"neutral","sentiment_score":0.005044816876761615}],"sentiment":"neutral","sentiment_score":0.005044816876761615,"channel":0,"num_words":4,"start":28.79,"end":31.37},{"sentences":[{"text":"Mary from Vigilant.","start":33.35,"end":34.489998,"sentiment":"neutral","sentiment_score":0.008088851968447367}],"sentiment":"neutral","sentiment_score":0.008088851968447367,"channel":1,"num_words":3,"start":33.35,"end":34.489998},{"sentences":[{"text":"Yes.","start":35.83,"end":36.33,"sentiment":"neutral","sentiment_score":0.0219898484647274}],"sentiment":"neutral","sentiment_score":0.0219898484647274,"channel":0,"num_words":1,"start":35.83,"end":36.33},{"sentences":[{"text":"K.","start":40.07,"end":40.57,"sentiment":"neutral","sentiment_score":-0.004859567154198885},{"text":"Mary, you called the ExpenseMe pro or ExpenseMe support application, and Mary is not part of the team.","start":42.07,"end":53.475002,"sentiment":"neutral","sentiment_score":-0.1447026516414351},{"text":"I mean, Helen is not part of the team.","start":53.775,"end":56.035,"sentiment":"neutral","sentiment_score":-0.2254045307636261},{"text":"So","start":56.175003,"end":56.415,"sentiment":"neutral","sentiment_score":-0.13693565130233765}],"sentiment":"neutral","sentiment_score":-0.1646580594784484,"channel":1,"num_words":29,"start":40.07,"end":56.415},{"sentences":[{"text":"Oh,","start":56.4,"end":56.800003,"sentiment":"neutral","sentiment_score":-0.1062677800655365}],"sentiment":"neutral","sentiment_score":-0.1062677800655365,"channel":0,"num_words":1,"start":56.4,"end":56.800003},{"sentences":[{"text":"sorry.","start":56.415,"end":56.915,"sentiment":"neutral","sentiment_score":-0.11249145865440369}],"sentiment":"neutral","sentiment_score":-0.11249145865440369,"channel":1,"num_words":1,"start":56.415,"end":56.915},{"sentences":[{"text":"mhmm.","start":56.800003,"end":57.300003,"sentiment":"neutral","sentiment_score":-0.044419705867767334},{"text":"I see.","start":57.52,"end":58.34,"sentiment":"neutral","sentiment_score":-0.022604679688811302},{"text":"Okay.","start":58.480003,"end":58.980003,"sentiment":"neutral","sentiment_score":0.029700491577386856}],"sentiment":"neutral","sentiment_score":-0.01498214341700077,"channel":0,"num_words":4,"start":56.800003,"end":58.980003},{"sentences":[{"text":"I","start":58.94,"end":59.1,"sentiment":"neutral","sentiment_score":0.04630642011761665}],"sentiment":"neutral","sentiment_score":0.04630642011761665,"channel":1,"num_words":1,"start":58.94,"end":59.1},{"sentences":[{"text":"I'll","start":59.04,"end":59.280003,"sentiment":"neutral","sentiment_score":0.08154772222042084}],"sentiment":"neutral","sentiment_score":0.08154772222042084,"channel":0,"num_words":1,"start":59.04,"end":59.280003},{"sentences":[{"text":"will","start":59.1,"end":59.579998,"sentiment":"neutral","sentiment_score":0.14218546450138092}],"sentiment":"neutral","sentiment_score":0.14218546450138092,"channel":1,"num_words":1,"start":59.1,"end":59.579998},{"sentences":[{"text":"make a","start":59.280003,"end":59.68,"sentiment":"neutral","sentiment_score":0.14118000119924545}],"sentiment":"neutral","sentiment_score":0.14118000119924545,"channel":0,"num_words":2,"start":59.280003,"end":59.68},{"sentences":[{"text":"give,","start":59.579998,"end":60.079998,"sentiment":"neutral","sentiment_score":0.09087976813316344}],"sentiment":"neutral","sentiment_score":0.09087976813316344,"channel":1,"num_words":1,"start":59.579998,"end":60.079998},{"sentences":[{"text":"note of it.","start":59.68,"end":60.58,"sentiment":"neutral","sentiment_score":0.1091500073671341}],"sentiment":"neutral","sentiment_score":0.1091500073671341,"channel":0,"num_words":3,"start":59.68,"end":60.58},{"sentences":[{"text":"yeah, I will give a Helen a nudge that you called.","start":60.379997,"end":64.24,"sentiment":"neutral","sentiment_score":0.184486523270607},{"text":"Mary","start":64.86,"end":65.18,"sentiment":"neutral","sentiment_score":0.07380916178226471}],"sentiment":"neutral","sentiment_score":0.17526340981324515,"channel":1,"num_words":12,"start":60.379997,"end":65.18},{"sentences":[{"text":"Mhmm.","start":65.04087,"end":65.54087,"sentiment":"neutral","sentiment_score":0.06983819603919983}],"sentiment":"neutral","sentiment_score":0.06983819603919983,"channel":0,"num_words":1,"start":65.04087,"end":65.54087},{"sentences":[{"text":"from Vigilant AI.","start":65.18,"end":66.54,"sentiment":"neutral","sentiment_score":0.07970793048540752},{"text":"Would that be okay?","start":66.54,"end":67.6,"sentiment":"neutral","sentiment_score":0.1541166603565216}],"sentiment":"neutral","sentiment_score":0.12222720469747271,"channel":1,"num_words":7,"start":65.18,"end":67.6},{"sentences":[{"text":"Sure.","start":68.32088,"end":68.82088,"sentiment":"neutral","sentiment_score":0.2441735565662384},{"text":"No problem.","start":68.880875,"end":69.62087,"sentiment":"positive","sentiment_score":0.38044504821300507}],"sentiment":"positive","sentiment_score":0.3350212176640828,"channel":0,"num_words":3,"start":68.32088,"end":69.62087},{"sentences":[{"text":"Alright.","start":70.880936,"end":71.380936,"sentiment":"positive","sentiment_score":0.4413965344429016}],"sentiment":"positive","sentiment_score":0.4413965344429016,"channel":1,"num_words":1,"start":70.880936,"end":71.380936},{"sentences":[{"text":"Thank you.","start":71.12087,"end":72.020874,"sentiment":"positive","sentiment_score":0.6292140781879425}],"sentiment":"positive","sentiment_score":0.6292140781879425,"channel":0,"num_words":2,"start":71.12087,"end":72.020874},{"sentences":[{"text":"Bye.","start":72.96094,"end":73.46094,"sentiment":"neutral","sentiment_score":0.2445201426744461}],"sentiment":"neutral","sentiment_score":0.2445201426744461,"channel":1,"num_words":1,"start":72.96094,"end":73.46094}]},"summary":{"result":"success","short":"John from the company is trying to reach Helen Berry but she is not part of the team. John notes that Mary from the ExpenseMe support application called, but John informs her that he will give a note about it. John ends the call after making a note about the situation."},"intents":{"segments":[]},"sentiments":{"segments":[{"text":"InLogic support. This is John speaking. Yes. Good afternoon. I'm looking for Helen Berry. Hello, Mary? Helen Berry. Helen Berry. Yeah. Who am I speaking with? Mary from Vigilance AI. Mary from Vigilant. Yes. K. Mary, you called the ExpenseMe pro or ExpenseMe support application, and Mary is not part of the team. I mean, Helen is not part of the team. So Oh, sorry. mhmm. I see. Okay. I I'll will make a give, note of it. yeah, I will give a Helen a nudge that you called. Mary Mhmm. from Vigilant AI. Would that be okay? Sure.","start_word":0,"end_word":98,"sentiment":"neutral","sentiment_score":0.012135793454945087},{"text":"No problem. Alright. Thank you.","start_word":99,"end_word":103,"sentiment":"positive","sentiment_score":0.47924625873565674},{"text":"Bye.","start_word":104,"end_word":104,"sentiment":"neutral","sentiment_score":0.32590675354003906}],"average":{"sentiment":"neutral","sentiment_score":0.0418774544159112}}}}