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Bye.","paragraphs":[{"sentences":[{"text":"Hello?","start":1.28,"end":1.78,"sentiment":"neutral","sentiment_score":0.03935389220714569},{"text":"From where?","start":8.16,"end":8.8,"sentiment":"neutral","sentiment_score":-0.01753965299576521},{"text":"Sorry.","start":8.8,"end":9.3,"sentiment":"neutral","sentiment_score":-0.054982639849185944},{"text":"No.","start":28.59,"end":29.09,"sentiment":"neutral","sentiment_score":-0.14607608318328855},{"text":"At the moment at the moment, we don't have intent to have any external services.","start":30.51,"end":35.010002,"sentiment":"neutral","sentiment_score":-0.11639512230952581}],"sentiment":"neutral","sentiment_score":-0.09713554857298731,"num_words":20,"start":1.28,"end":35.010002},{"sentences":[{"text":"Okay.","start":40.93094,"end":41.09094,"sentiment":"neutral","sentiment_score":0.1604475975036621},{"text":"Bye.","start":41.09094,"end":41.59094,"sentiment":"neutral","sentiment_score":0.2255500555038452}],"sentiment":"neutral","sentiment_score":0.19299882650375366,"num_words":2,"start":40.93094,"end":41.59094}]}}]}],"paragraphs":{"transcript":"\nChannel 1: Hello?\n\nChannel 0: Oh, hey, Alan. This is Jane IT. How are you doing today?\n\nChannel 1: From where? Sorry.\n\nChannel 0: From where? From? Oh, from Cloud Solution IT. IT. I still remember the company because the last time I touched base with you was actually last year.\n\nAnd during the time, I was trying to arrange a meeting with you together with our CTO, Bogie, to reduce our company and our services. So we are a\n\nChannel 1: No.\n\nChannel 0: managed service provider. Go\n\nChannel 1: At\n\nChannel 0: ahead.\n\nChannel 1: the moment at the moment, we don't have intent to have any external services.\n\nChannel 0: I see. Okay. No worries. Well, thank you so much for answering, and you have a good day. Okay?\n\nChannel 1: Okay. Bye.\n\nChannel 0: Thank you. Bye bye.","paragraphs":[{"sentences":[{"text":"Hello?","start":1.28,"end":1.78,"sentiment":"neutral","sentiment_score":0.03935389220714569}],"sentiment":"neutral","sentiment_score":0.03935389220714569,"channel":1,"num_words":1,"start":1.28,"end":1.78},{"sentences":[{"text":"Oh, hey, Alan.","start":3.04,"end":4.0,"sentiment":"neutral","sentiment_score":0.2516084710756938},{"text":"This is Jane IT.","start":4.0,"end":6.66,"sentiment":"neutral","sentiment_score":0.27070389688014984},{"text":"How are you doing today?","start":6.7999997,"end":8.02,"sentiment":"positive","sentiment_score":0.347673237323761}],"sentiment":"neutral","sentiment_score":0.29800059894720715,"channel":0,"num_words":12,"start":3.04,"end":8.02},{"sentences":[{"text":"From 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She explains that she was trying to arrange a meeting with them last year, but they don't have any external services. The agent tells her that they don't have any intent to have any services and the call ends."},"intents":{"segments":[]},"sentiments":{"segments":[{"text":"Hello? Oh, hey, Alan. This is Jane IT. How are you doing today? From where? Sorry. From where? From? Oh, from Cloud Solution IT. IT. I still remember the company because the last time I touched base with you was actually last year. And during the time, I was trying to arrange a meeting with you together with our CTO, Bogie, to reduce our company and our services. So we are a No. managed service provider. Go At ahead. the moment at the moment, we don't have intent to have any external services. I see. Okay. 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