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This is Jamie from Solution IT. How are you doing today?\n\nChannel 1: Good. How are you?\n\nChannel 0: Good. How are you? Oh, I'm doing great. Thank you, Taylor. Well, Taylor, the reason for my call today is we've actually recently added a new service to our portfolio.\n\nIt's an AI for security operation center with human analyst in the loop. And our city organization, how it works, and the value it's providing. So it's actually designed to provide 24 by seven money fighting. It automatically investigate security alerts and, you know, help identify and respond to threats much faster. So our CDO, Bogit, would actually love to schedule a quick demo for you just for fifteen to try a minute if you have any availability in the next few weeks.\n\nChannel 1: It's not something we'd be interested in. I'm sorry.\n\nChannel 0: I see. Okay. No worries. Well, thank you so much for answering, and you have a good one. Okay?\n\nChannel 1: Thanks a lot. Stay alert.\n\nChannel 0: Okay. 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you?","start":7.44,"end":8.26,"sentiment":"neutral","sentiment_score":0.2343024710814158}],"sentiment":"neutral","sentiment_score":0.26638513058423996,"channel":1,"num_words":4,"start":7.2,"end":8.26},{"sentences":[{"text":"Good.","start":7.8399997,"end":8.16,"sentiment":"positive","sentiment_score":0.3614106774330139},{"text":"How are you?","start":8.16,"end":8.8,"sentiment":"neutral","sentiment_score":0.212084432442983},{"text":"Oh, I'm doing great.","start":8.8,"end":9.76,"sentiment":"positive","sentiment_score":0.5962529629468918},{"text":"Thank you, Taylor.","start":9.76,"end":10.8,"sentiment":"positive","sentiment_score":0.6635735034942627},{"text":"Well, Taylor, the reason for my call today is we've actually recently added a new service to our portfolio.","start":10.8,"end":17.085,"sentiment":"neutral","sentiment_score":0.16397691400427566}],"sentiment":"neutral","sentiment_score":0.28296525677045187,"channel":0,"num_words":30,"start":7.8399997,"end":17.085},{"sentences":[{"text":"It's an AI for security operation center with human analyst in the loop.","start":17.224998,"end":22.265,"sentiment":"neutral","sentiment_score":0.1367524816439702},{"text":"And our city organization, how it works, and the value it's providing.","start":22.265,"end":28.044998,"sentiment":"neutral","sentiment_score":0.20267774164676666},{"text":"So it's actually designed to provide 24 by seven money fighting.","start":28.61,"end":32.45,"sentiment":"neutral","sentiment_score":0.15546498515389182},{"text":"It automatically investigate security alerts and, you know, help identify and respond to threats much faster.","start":32.45,"end":39.510002,"sentiment":"neutral","sentiment_score":0.15105669014155865},{"text":"So our CDO, Bogit, would actually love to schedule a quick demo for you just for fifteen to try a minute if you have any availability in the next few weeks.","start":39.97,"end":50.295,"sentiment":"neutral","sentiment_score":0.2047832348654347}],"sentiment":"neutral","sentiment_score":0.17693032916769924,"channel":0,"num_words":83,"start":17.224998,"end":50.295},{"sentences":[{"text":"It's not something we'd be interested in.","start":50.945,"end":52.545,"sentiment":"negative","sentiment_score":-0.46120249373572214},{"text":"I'm sorry.","start":52.545,"end":53.13294,"sentiment":"neutral","sentiment_score":-0.2164865881204605}],"sentiment":"negative","sentiment_score":-0.4068211813767751,"channel":1,"num_words":9,"start":50.945,"end":53.13294},{"sentences":[{"text":"I see.","start":53.912937,"end":54.312935,"sentiment":"neutral","sentiment_score":-0.10585208982229233},{"text":"Okay.","start":54.312935,"end":54.632935,"sentiment":"neutral","sentiment_score":-0.002463359385728836},{"text":"No worries.","start":54.632935,"end":55.272934,"sentiment":"neutral","sentiment_score":0.04731815494596958},{"text":"Well, thank you so much for answering, and you have a good one.","start":55.272934,"end":58.152935,"sentiment":"positive","sentiment_score":0.3688088242824261},{"text":"Okay?","start":58.152935,"end":58.652935,"sentiment":"neutral","sentiment_score":0.20491838455200195}],"sentiment":"neutral","sentiment_score":0.2568369405834298,"channel":0,"num_words":19,"start":53.912937,"end":58.652935},{"sentences":[{"text":"Thanks a lot.","start":58.97294,"end":59.612938,"sentiment":"positive","sentiment_score":0.3691588242848714},{"text":"Stay alert.","start":59.612938,"end":60.35294,"sentiment":"neutral","sentiment_score":0.1593162566423416}],"sentiment":"neutral","sentiment_score":0.2852217972278595,"channel":1,"num_words":5,"start":58.97294,"end":60.35294},{"sentences":[{"text":"Okay.","start":60.152935,"end":60.472935,"sentiment":"neutral","sentiment_score":0.10550528764724731},{"text":"Bye bye.","start":60.472935,"end":61.212936,"sentiment":"neutral","sentiment_score":0.08500948175787926}],"sentiment":"neutral","sentiment_score":0.09184141705433528,"channel":0,"num_words":3,"start":60.152935,"end":61.212936}]},"summary":{"result":"success","short":"A representative from Solution IT called a customer named Jamie to offer an AI for security operation center with human analyst in the loop, which automatically identifies and responds to security alerts. The representative suggests a demo, but Jamie declines, saying they are not interested and to stay alert."},"intents":{"segments":[{"text":"So our CDO, Bogit, would actually love to schedule a quick demo for you just for fifteen to try a minute if you have any availability in the next few weeks.","start_word":100,"end_word":130,"intents":[{"intent":"Schedule demo","confidence_score":0.64668965}]}]},"sentiments":{"segments":[{"text":"Hello? Oh, hi. This is Jamie from Solution IT. How are you doing today?","start_word":0,"end_word":13,"sentiment":"neutral","sentiment_score":0.12680532038211825},{"text":"Good.","start_word":14,"end_word":14,"sentiment":"positive","sentiment_score":0.3626331090927124},{"text":"How are you?","start_word":15,"end_word":17,"sentiment":"neutral","sentiment_score":0.2375311553478241},{"text":"Good.","start_word":18,"end_word":18,"sentiment":"positive","sentiment_score":0.3614106774330139},{"text":"How are you?","start_word":19,"end_word":21,"sentiment":"neutral","sentiment_score":0.2132607400417328},{"text":"Oh, I'm doing great. Thank you, Taylor.","start_word":22,"end_word":28,"sentiment":"positive","sentiment_score":0.6135768890380859},{"text":"Well, Taylor, the reason for my call today is we've actually recently added a new service to our portfolio. It's an AI for security operation center with human analyst in the loop. And our city organization, how it works, and the value it's providing. So it's actually designed to provide 24 by seven money fighting. It automatically investigate security alerts and, you know, help identify and respond to threats much faster. So our CDO, Bogit, would actually love to schedule a quick demo for you just for fifteen to try a minute if you have any availability in the next few weeks.","start_word":29,"end_word":130,"sentiment":"neutral","sentiment_score":0.17696747183799744},{"text":"It's not something we'd be interested in.","start_word":131,"end_word":137,"sentiment":"negative","sentiment_score":-0.4568175673484802},{"text":"I'm sorry. I see. Okay. No worries.","start_word":138,"end_word":144,"sentiment":"neutral","sentiment_score":-0.09594713896512984},{"text":"Well, thank you so much for answering, and you have a good one.","start_word":145,"end_word":157,"sentiment":"positive","sentiment_score":0.35924264788627625},{"text":"Okay?","start_word":158,"end_word":158,"sentiment":"neutral","sentiment_score":0.20491838455200195},{"text":"Thanks a lot.","start_word":159,"end_word":161,"sentiment":"positive","sentiment_score":0.35904332995414734},{"text":"Stay alert. Okay. Bye bye.","start_word":162,"end_word":166,"sentiment":"neutral","sentiment_score":0.11909636110067368}],"average":{"sentiment":"neutral","sentiment_score":0.16920433696518597}}}}