{"metadata":{"transaction_key":"deprecated","request_id":"019ef6e0-ac6f-7b53-a60e-ba58dcdf255d","sha256":"a6b0b3b903d356ae3d38043ca32fb692e701c45594736b7e91361760afbc4eb6","created":"2026-06-23T23:46:20.689Z","duration":8.9279375,"channels":2,"models":["c0dd532d-9b09-484d-a717-be8b6fd1bb8c"],"model_info":{"c0dd532d-9b09-484d-a717-be8b6fd1bb8c":{"name":"2-phonecall-nova","version":"2024-02-07.8919","arch":"nova-2"}},"summary_info":{"model_uuid":"67875a7f-c9c4-48a0-aa55-5bdb8a91c34a","input_tokens":0,"output_tokens":0},"sentiment_info":{"model_uuid":"80ab3179-d113-4254-bd6b-4a2f96498695","input_tokens":26,"output_tokens":26},"intents_info":{"model_uuid":"80ab3179-d113-4254-bd6b-4a2f96498695","input_tokens":26,"output_tokens":4}},"results":{"channels":[{"alternatives":[{"transcript":"","confidence":0.0,"words":[],"paragraphs":{"transcript":"\n","paragraphs":[]}}]},{"alternatives":[{"transcript":"Hi. This is Lee Cook from NESDA. I'm not available. Please leave a message. Thank you.","confidence":0.9980469,"words":[{"word":"hi","start":0.16,"end":0.24,"confidence":0.8232422,"punctuated_word":"Hi.","sentiment":"neutral","sentiment_score":0.0388830229640007},{"word":"this","start":0.24,"end":0.39999998,"confidence":1.0,"punctuated_word":"This","sentiment":"neutral","sentiment_score":0.046959519386291504},{"word":"is","start":0.39999998,"end":0.48,"confidence":0.99902344,"punctuated_word":"is","sentiment":"neutral","sentiment_score":0.06513598561286926},{"word":"lee","start":0.48,"end":0.71999997,"confidence":0.6855469,"punctuated_word":"Lee","sentiment":"neutral","sentiment_score":0.09154535830020905},{"word":"cook","start":0.71999997,"end":0.96,"confidence":0.96240234,"punctuated_word":"Cook","sentiment":"neutral","sentiment_score":0.09280794858932497},{"word":"from","start":0.96,"end":1.12,"confidence":0.9526367,"punctuated_word":"from","sentiment":"neutral","sentiment_score":0.12707141041755676},{"word":"nesda","start":1.12,"end":1.5999999,"confidence":0.56514484,"punctuated_word":"NESDA.","sentiment":"neutral","sentiment_score":0.10603627562522888},{"word":"i'm","start":1.5999999,"end":1.76,"confidence":0.9995117,"punctuated_word":"I'm","sentiment":"negative","sentiment_score":-0.42529332637786865},{"word":"not","start":1.76,"end":1.92,"confidence":1.0,"punctuated_word":"not","sentiment":"negative","sentiment_score":-0.5084631443023682},{"word":"available","start":1.92,"end":2.42,"confidence":0.9980469,"punctuated_word":"available.","sentiment":"negative","sentiment_score":-0.47396963834762573},{"word":"please","start":2.48,"end":2.72,"confidence":0.9980469,"punctuated_word":"Please","sentiment":"negative","sentiment_score":-0.3962500095367432},{"word":"leave","start":2.72,"end":2.8799999,"confidence":0.9980469,"punctuated_word":"leave","sentiment":"neutral","sentiment_score":-0.3238166272640228},{"word":"a","start":2.8799999,"end":2.96,"confidence":0.9970703,"punctuated_word":"a","sentiment":"negative","sentiment_score":-0.3537360429763794},{"word":"message","start":2.96,"end":3.4399998,"confidence":1.0,"punctuated_word":"message.","sentiment":"neutral","sentiment_score":-0.3220527172088623},{"word":"thank","start":3.4399998,"end":3.6799998,"confidence":0.99902344,"punctuated_word":"Thank","sentiment":"neutral","sentiment_score":0.1030527651309967},{"word":"you","start":3.6799998,"end":4.18,"confidence":0.99902344,"punctuated_word":"you.","sentiment":"neutral","sentiment_score":0.09158454835414886}],"paragraphs":{"transcript":"\nHi. This is Lee Cook from NESDA. I'm not available. Please leave a message. Thank you.","paragraphs":[{"sentences":[{"text":"Hi.","start":0.16,"end":0.24,"sentiment":"neutral","sentiment_score":0.0388830229640007},{"text":"This is Lee Cook from NESDA.","start":0.24,"end":1.5999999,"sentiment":"neutral","sentiment_score":0.0882594163219134},{"text":"I'm not available.","start":1.5999999,"end":2.42,"sentiment":"negative","sentiment_score":-0.46924203634262085},{"text":"Please leave a message.","start":2.48,"end":3.4399998,"sentiment":"negative","sentiment_score":-0.3489638492465019},{"text":"Thank you.","start":3.4399998,"end":4.18,"sentiment":"neutral","sentiment_score":0.09731865674257278}],"sentiment":"neutral","sentiment_score":-0.12753154197707772,"num_words":16,"start":0.16,"end":4.18}]}}]}],"paragraphs":{"transcript":"\nChannel 1: Hi. This is Lee Cook from NESDA. I'm not available. Please leave a message. Thank you.","paragraphs":[{"sentences":[{"text":"Hi.","start":0.16,"end":0.24,"sentiment":"neutral","sentiment_score":0.0388830229640007},{"text":"This is Lee Cook from NESDA.","start":0.24,"end":1.5999999,"sentiment":"neutral","sentiment_score":0.0882594163219134},{"text":"I'm not available.","start":1.5999999,"end":2.42,"sentiment":"negative","sentiment_score":-0.46924203634262085},{"text":"Please leave a message.","start":2.48,"end":3.4399998,"sentiment":"negative","sentiment_score":-0.3489638492465019},{"text":"Thank you.","start":3.4399998,"end":4.18,"sentiment":"neutral","sentiment_score":0.09731865674257278}],"sentiment":"neutral","sentiment_score":-0.12753154197707772,"channel":1,"num_words":16,"start":0.16,"end":4.18}]},"summary":{"result":"success","short":"Hi. This is Lee Cook from NESDA. I'm not available. Please leave a message. Thank you."},"intents":{"segments":[{"text":"Thank you.","start_word":14,"end_word":15,"intents":[{"intent":"Leave message","confidence_score":0.7355831}]}]},"sentiments":{"segments":[{"text":"Hi. This is Lee Cook from NESDA.","start_word":0,"end_word":6,"sentiment":"neutral","sentiment_score":0.08413012325763702},{"text":"I'm not available. Please leave a message.","start_word":7,"end_word":13,"sentiment":"negative","sentiment_score":-0.400327205657959},{"text":"Thank you.","start_word":14,"end_word":15,"sentiment":"neutral","sentiment_score":0.12866736948490143}],"average":{"sentiment":"neutral","sentiment_score":-0.13432665971609262}}}}