{"metadata":{"transaction_key":"deprecated","request_id":"019f261f-b1ce-7d61-88aa-3b8b89c646b6","sha256":"34a047e7a7a3b5f95ba267976b3c3b15ba5efe548ffdead74b5c77f386f79383","created":"2026-07-03T03:57:20.983Z","duration":47.663937,"channels":2,"models":["c0dd532d-9b09-484d-a717-be8b6fd1bb8c"],"model_info":{"c0dd532d-9b09-484d-a717-be8b6fd1bb8c":{"name":"2-phonecall-nova","version":"2024-02-07.8919","arch":"nova-2"}},"summary_info":{"model_uuid":"67875a7f-c9c4-48a0-aa55-5bdb8a91c34a","input_tokens":140,"output_tokens":60},"sentiment_info":{"model_uuid":"80ab3179-d113-4254-bd6b-4a2f96498695","input_tokens":160,"output_tokens":160},"intents_info":{"model_uuid":"80ab3179-d113-4254-bd6b-4a2f96498695","input_tokens":160,"output_tokens":8}},"results":{"channels":[{"alternatives":[{"transcript":"Hi, Ryan. This is Andrew from Vigilance AI. I hope you're doing well. Vigilance AI, Ryan, is our around the clock AI security analyst. Every alert that fires gets investigated for you in under five minutes without adding headcount or replacing your existing staff. Would you be open for a quick demo with our CTO next week, Ryan? Alrighty. Would you be open seeing how we compare Ryan even though if he'll stay with them, he'll negotiate better at renewal?","confidence":0.99560547,"words":[{"word":"hi","start":2.6399999,"end":2.96,"confidence":0.97436523,"punctuated_word":"Hi,","sentiment":"neutral","sentiment_score":0.0910722315311432},{"word":"ryan","start":2.96,"end":3.4399998,"confidence":0.99902344,"punctuated_word":"Ryan.","sentiment":"neutral","sentiment_score":0.07196326553821564},{"word":"this","start":3.4399998,"end":3.6799998,"confidence":0.62158203,"punctuated_word":"This","sentiment":"neutral","sentiment_score":0.09018134325742722},{"word":"is","start":3.6799998,"end":3.9199998,"confidence":0.99902344,"punctuated_word":"is","sentiment":"neutral","sentiment_score":0.08296608179807663},{"word":"andrew","start":3.9199998,"end":4.24,"confidence":0.9970703,"punctuated_word":"Andrew","sentiment":"neutral","sentiment_score":0.1041424795985222},{"word":"from","start":4.24,"end":4.56,"confidence":1.0,"punctuated_word":"from","sentiment":"neutral","sentiment_score":0.13684219121932983},{"word":"vigilance","start":4.56,"end":5.06,"confidence":0.98535156,"punctuated_word":"Vigilance","sentiment":"neutral","sentiment_score":0.1261957883834839},{"word":"ai","start":5.2,"end":5.7,"confidence":0.8745117,"punctuated_word":"AI.","sentiment":"neutral","sentiment_score":0.16006599366664886},{"word":"i","start":5.8399997,"end":5.92,"confidence":0.6220703,"punctuated_word":"I","sentiment":"positive","sentiment_score":0.3929250836372375},{"word":"hope","start":5.92,"end":6.08,"confidence":0.99609375,"punctuated_word":"hope","sentiment":"positive","sentiment_score":0.5082987546920776},{"word":"you're","start":6.08,"end":6.3199997,"confidence":0.99902344,"punctuated_word":"you're","sentiment":"positive","sentiment_score":0.41217681765556335},{"word":"doing","start":6.3199997,"end":6.48,"confidence":1.0,"punctuated_word":"doing","sentiment":"positive","sentiment_score":0.4244939088821411},{"word":"well","start":6.48,"end":6.98,"confidence":0.99560547,"punctuated_word":"well.","sentiment":"positive","sentiment_score":0.33944571018218994},{"word":"vigilance","start":10.0,"end":10.5,"confidence":0.88671875,"punctuated_word":"Vigilance","sentiment":"neutral","sentiment_score":0.02983563207089901},{"word":"ai","start":10.719999,"end":10.96,"confidence":0.98876953,"punctuated_word":"AI,","sentiment":"neutral","sentiment_score":0.03457464277744293},{"word":"ryan","start":10.96,"end":11.36,"confidence":0.9921875,"punctuated_word":"Ryan,","sentiment":"neutral","sentiment_score":0.031387001276016235},{"word":"is","start":11.36,"end":11.5199995,"confidence":0.9980469,"punctuated_word":"is","sentiment":"neutral","sentiment_score":0.03868025541305542},{"word":"our","start":11.5199995,"end":12.0199995,"confidence":0.9941406,"punctuated_word":"our","sentiment":"neutral","sentiment_score":0.05063319206237793},{"word":"around","start":12.08,"end":12.4,"confidence":0.91259766,"punctuated_word":"around","sentiment":"neutral","sentiment_score":0.054699137806892395},{"word":"the","start":12.4,"end":12.48,"confidence":0.9951172,"punctuated_word":"the","sentiment":"neutral","sentiment_score":0.04939455166459083},{"word":"clock","start":12.48,"end":12.96,"confidence":0.99902344,"punctuated_word":"clock","sentiment":"neutral","sentiment_score":0.04414498805999756},{"word":"ai","start":12.96,"end":13.28,"confidence":0.99902344,"punctuated_word":"AI","sentiment":"neutral","sentiment_score":0.05045291408896446},{"word":"security","start":13.28,"end":13.78,"confidence":0.9921875,"punctuated_word":"security","sentiment":"neutral","sentiment_score":0.0121266208589077},{"word":"analyst","start":13.84,"end":14.34,"confidence":0.9975586,"punctuated_word":"analyst.","sentiment":"neutral","sentiment_score":0.04757276922464371},{"word":"every","start":14.974999,"end":15.295,"confidence":1.0,"punctuated_word":"Every","sentiment":"neutral","sentiment_score":0.06967903673648834},{"word":"alert","start":15.295,"end":15.615,"confidence":0.9951172,"punctuated_word":"alert","sentiment":"neutral","sentiment_score":0.036967381834983826},{"word":"that","start":15.615,"end":15.695,"confidence":0.98095703,"punctuated_word":"that","sentiment":"neutral","sentiment_score":0.05025044083595276},{"word":"fires","start":15.695,"end":16.175,"confidence":0.97998047,"punctuated_word":"fires","sentiment":"neutral","sentiment_score":0.03034953773021698},{"word":"gets","start":16.175,"end":16.494999,"confidence":0.9902344,"punctuated_word":"gets","sentiment":"neutral","sentiment_score":0.0549771711230278},{"word":"investigated","start":16.494999,"end":16.994999,"confidence":0.99902344,"punctuated_word":"investigated","sentiment":"neutral","sentiment_score":0.04091382026672363},{"word":"for","start":17.135,"end":17.295,"confidence":1.0,"punctuated_word":"for","sentiment":"neutral","sentiment_score":0.06559449434280396},{"word":"you","start":17.295,"end":17.455,"confidence":1.0,"punctuated_word":"you","sentiment":"neutral","sentiment_score":0.05666313320398331},{"word":"in","start":17.455,"end":17.615,"confidence":0.9980469,"punctuated_word":"in","sentiment":"neutral","sentiment_score":0.05522321164608002},{"word":"under","start":17.615,"end":17.935,"confidence":0.99902344,"punctuated_word":"under","sentiment":"neutral","sentiment_score":0.09126798808574677},{"word":"five","start":17.935,"end":18.095,"confidence":1.0,"punctuated_word":"five","sentiment":"neutral","sentiment_score":0.0474226176738739},{"word":"minutes","start":18.095,"end":18.494999,"confidence":1.0,"punctuated_word":"minutes","sentiment":"neutral","sentiment_score":0.08502737432718277},{"word":"without","start":18.494999,"end":18.895,"confidence":0.99609375,"punctuated_word":"without","sentiment":"neutral","sentiment_score":0.05329984053969383},{"word":"adding","start":18.895,"end":19.295,"confidence":0.97314453,"punctuated_word":"adding","sentiment":"neutral","sentiment_score":-0.016170606017112732},{"word":"headcount","start":19.295,"end":19.795,"confidence":0.80126953,"punctuated_word":"headcount","sentiment":"neutral","sentiment_score":-0.00988105032593012},{"word":"or","start":20.095,"end":20.414999,"confidence":0.6401367,"punctuated_word":"or","sentiment":"neutral","sentiment_score":0.012643411755561829},{"word":"replacing","start":20.414999,"end":20.814999,"confidence":0.98095703,"punctuated_word":"replacing","sentiment":"neutral","sentiment_score":-0.009367275983095167},{"word":"your","start":20.814999,"end":21.055,"confidence":1.0,"punctuated_word":"your","sentiment":"neutral","sentiment_score":0.016246400773525238},{"word":"existing","start":21.055,"end":21.555,"confidence":1.0,"punctuated_word":"existing","sentiment":"neutral","sentiment_score":-0.0029615797102451324},{"word":"staff","start":21.615,"end":22.115,"confidence":0.88183594,"punctuated_word":"staff.","sentiment":"neutral","sentiment_score":0.020620865747332573},{"word":"would","start":22.814999,"end":23.134998,"confidence":0.56396484,"punctuated_word":"Would","sentiment":"neutral","sentiment_score":0.03445359691977501},{"word":"you","start":23.134998,"end":23.215,"confidence":0.99902344,"punctuated_word":"you","sentiment":"neutral","sentiment_score":0.0463639423251152},{"word":"be","start":23.215,"end":23.375,"confidence":1.0,"punctuated_word":"be","sentiment":"neutral","sentiment_score":0.035276226699352264},{"word":"open","start":23.375,"end":23.695,"confidence":0.99902344,"punctuated_word":"open","sentiment":"neutral","sentiment_score":0.03191954642534256},{"word":"for","start":23.695,"end":23.935,"confidence":1.0,"punctuated_word":"for","sentiment":"neutral","sentiment_score":0.04536454379558563},{"word":"a","start":23.935,"end":24.095,"confidence":0.99902344,"punctuated_word":"a","sentiment":"neutral","sentiment_score":0.04924658685922623},{"word":"quick","start":24.095,"end":24.335,"confidence":1.0,"punctuated_word":"quick","sentiment":"neutral","sentiment_score":0.05736339092254639},{"word":"demo","start":24.335,"end":24.735,"confidence":1.0,"punctuated_word":"demo","sentiment":"neutral","sentiment_score":0.05258850380778313},{"word":"with","start":24.735,"end":24.895,"confidence":0.99902344,"punctuated_word":"with","sentiment":"neutral","sentiment_score":0.060410045087337494},{"word":"our","start":24.895,"end":25.055,"confidence":0.9790039,"punctuated_word":"our","sentiment":"neutral","sentiment_score":0.056048646569252014},{"word":"cto","start":25.055,"end":25.555,"confidence":0.9995117,"punctuated_word":"CTO","sentiment":"neutral","sentiment_score":0.04525717347860336},{"word":"next","start":25.615,"end":25.855,"confidence":0.9980469,"punctuated_word":"next","sentiment":"neutral","sentiment_score":0.04184244945645332},{"word":"week","start":25.855,"end":26.095,"confidence":0.99853516,"punctuated_word":"week,","sentiment":"neutral","sentiment_score":0.04243975877761841},{"word":"ryan","start":26.095,"end":26.595,"confidence":0.99560547,"punctuated_word":"Ryan?","sentiment":"neutral","sentiment_score":0.025171345099806786},{"word":"alrighty","start":32.71,"end":33.21,"confidence":0.810791,"punctuated_word":"Alrighty.","sentiment":"neutral","sentiment_score":0.15456408262252808},{"word":"would","start":33.43,"end":33.75,"confidence":0.7607422,"punctuated_word":"Would","sentiment":"neutral","sentiment_score":0.05107514187693596},{"word":"you","start":33.75,"end":33.91,"confidence":0.99902344,"punctuated_word":"you","sentiment":"neutral","sentiment_score":0.05281845107674599},{"word":"be","start":33.91,"end":34.07,"confidence":1.0,"punctuated_word":"be","sentiment":"neutral","sentiment_score":0.05746110528707504},{"word":"open","start":34.07,"end":34.469997,"confidence":0.99316406,"punctuated_word":"open","sentiment":"neutral","sentiment_score":0.04388901963829994},{"word":"seeing","start":34.469997,"end":34.71,"confidence":0.5566406,"punctuated_word":"seeing","sentiment":"neutral","sentiment_score":0.05995325744152069},{"word":"how","start":34.71,"end":34.949997,"confidence":0.99902344,"punctuated_word":"how","sentiment":"neutral","sentiment_score":0.03527844697237015},{"word":"we","start":34.949997,"end":35.11,"confidence":0.9863281,"punctuated_word":"we","sentiment":"neutral","sentiment_score":0.07454980909824371},{"word":"compare","start":35.11,"end":35.51,"confidence":0.9970703,"punctuated_word":"compare","sentiment":"neutral","sentiment_score":0.07265758514404297},{"word":"ryan","start":35.51,"end":35.829998,"confidence":0.625,"punctuated_word":"Ryan","sentiment":"neutral","sentiment_score":0.059533536434173584},{"word":"even","start":35.829998,"end":36.149998,"confidence":0.47485352,"punctuated_word":"even","sentiment":"neutral","sentiment_score":0.04247846081852913},{"word":"though","start":36.149998,"end":36.23,"confidence":0.9165039,"punctuated_word":"though","sentiment":"neutral","sentiment_score":0.0031220242381095886},{"word":"if","start":36.23,"end":36.39,"confidence":0.38964844,"punctuated_word":"if","sentiment":"neutral","sentiment_score":0.01823321543633938},{"word":"he'll","start":36.39,"end":36.55,"confidence":0.7495117,"punctuated_word":"he'll","sentiment":"neutral","sentiment_score":0.02150026336312294},{"word":"stay","start":36.55,"end":36.79,"confidence":0.99316406,"punctuated_word":"stay","sentiment":"neutral","sentiment_score":0.014232933521270752},{"word":"with","start":36.79,"end":36.949997,"confidence":0.95703125,"punctuated_word":"with","sentiment":"neutral","sentiment_score":0.033253300935029984},{"word":"them","start":36.949997,"end":37.11,"confidence":0.67993164,"punctuated_word":"them,","sentiment":"neutral","sentiment_score":0.03676415979862213},{"word":"he'll","start":37.11,"end":37.43,"confidence":0.67822266,"punctuated_word":"he'll","sentiment":"neutral","sentiment_score":0.07139244675636292},{"word":"negotiate","start":37.43,"end":37.91,"confidence":0.9970703,"punctuated_word":"negotiate","sentiment":"neutral","sentiment_score":0.05946444347500801},{"word":"better","start":37.91,"end":38.23,"confidence":0.99902344,"punctuated_word":"better","sentiment":"neutral","sentiment_score":0.03574743866920471},{"word":"at","start":38.23,"end":38.39,"confidence":0.9819336,"punctuated_word":"at","sentiment":"neutral","sentiment_score":0.044799402356147766},{"word":"renewal","start":38.39,"end":38.89,"confidence":0.94970703,"punctuated_word":"renewal?","sentiment":"neutral","sentiment_score":0.09451799094676971}],"paragraphs":{"transcript":"\nHi, Ryan. This is Andrew from Vigilance AI. I hope you're doing well. Vigilance AI, Ryan, is our around the clock AI security analyst. Every alert that fires gets investigated for you in under five minutes without adding headcount or replacing your existing staff.\n\nWould you be open for a quick demo with our CTO next week, Ryan? Alrighty. Would you be open seeing how we compare Ryan even though if he'll stay with them, he'll negotiate better at renewal?","paragraphs":[{"sentences":[{"text":"Hi, Ryan.","start":2.6399999,"end":3.4399998,"sentiment":"neutral","sentiment_score":0.08151774853467941},{"text":"This is Andrew from Vigilance AI.","start":3.4399998,"end":5.7,"sentiment":"neutral","sentiment_score":0.11673231298724811},{"text":"I hope you're doing well.","start":5.8399997,"end":6.98,"sentiment":"positive","sentiment_score":0.4154680550098419},{"text":"Vigilance AI, Ryan, is our around the clock AI security analyst.","start":10.0,"end":14.34,"sentiment":"neutral","sentiment_score":0.04031833684579893},{"text":"Every alert that fires gets investigated for you in under five minutes without adding headcount or replacing your existing staff.","start":14.974999,"end":22.115,"sentiment":"neutral","sentiment_score":0.037438310729339716}],"sentiment":"neutral","sentiment_score":0.09393267204392362,"num_words":44,"start":2.6399999,"end":22.115},{"sentences":[{"text":"Would you be open for a quick demo with our CTO next week, Ryan?","start":22.814999,"end":26.595,"sentiment":"neutral","sentiment_score":0.044553268301699846},{"text":"Alrighty.","start":32.71,"end":33.21,"sentiment":"neutral","sentiment_score":0.15456408262252808},{"text":"Would you be open seeing how we compare Ryan even though if he'll stay with them, he'll negotiate better at renewal?","start":33.43,"end":38.89,"sentiment":"neutral","sentiment_score":0.046796306346853576}],"sentiment":"neutral","sentiment_score":0.048917563114729196,"num_words":36,"start":22.814999,"end":38.89}]}}]},{"alternatives":[{"transcript":"Hello, Ron speaking. Sorry. Where are you from? No. I'm good. Thanks. I've already got my security advice. Thank you. I'm all good. Thanks. Thanks, Michelle. Bye.","confidence":0.9267578,"words":[{"word":"hello","start":0.56,"end":0.88,"confidence":0.7248535,"punctuated_word":"Hello,","sentiment":"neutral","sentiment_score":0.038944803178310394},{"word":"ron","start":0.88,"end":1.38,"confidence":0.9716797,"punctuated_word":"Ron","sentiment":"neutral","sentiment_score":0.039355408400297165},{"word":"speaking","start":3.9199998,"end":4.42,"confidence":0.68322754,"punctuated_word":"speaking.","sentiment":"neutral","sentiment_score":0.08825889229774475},{"word":"sorry","start":7.9199996,"end":8.24,"confidence":0.9519043,"punctuated_word":"Sorry.","sentiment":"neutral","sentiment_score":-0.050007306039333344},{"word":"where","start":8.24,"end":8.4,"confidence":0.94384766,"punctuated_word":"Where","sentiment":"neutral","sentiment_score":-0.023319583386182785},{"word":"are","start":8.4,"end":8.48,"confidence":0.97265625,"punctuated_word":"are","sentiment":"neutral","sentiment_score":-0.013532808981835842},{"word":"you","start":8.48,"end":8.559999,"confidence":0.9267578,"punctuated_word":"you","sentiment":"neutral","sentiment_score":-0.020202992483973503},{"word":"from","start":8.559999,"end":9.059999,"confidence":0.9926758,"punctuated_word":"from?","sentiment":"neutral","sentiment_score":-0.010808234103024006},{"word":"no","start":27.369999,"end":27.609999,"confidence":0.9243164,"punctuated_word":"No.","sentiment":"neutral","sentiment_score":-0.14846885204315186},{"word":"i'm","start":27.609999,"end":27.689999,"confidence":0.90600586,"punctuated_word":"I'm","sentiment":"neutral","sentiment_score":0.0738239735364914},{"word":"good","start":27.689999,"end":27.849998,"confidence":0.9951172,"punctuated_word":"good.","sentiment":"neutral","sentiment_score":0.06343784183263779},{"word":"thanks","start":27.849998,"end":28.169998,"confidence":0.98876953,"punctuated_word":"Thanks.","sentiment":"neutral","sentiment_score":0.28950661420822144},{"word":"i've","start":28.169998,"end":28.25,"confidence":0.9003906,"punctuated_word":"I've","sentiment":"neutral","sentiment_score":0.24036596715450287},{"word":"already","start":28.25,"end":28.57,"confidence":0.96777344,"punctuated_word":"already","sentiment":"positive","sentiment_score":0.3364078402519226},{"word":"got","start":28.57,"end":29.07,"confidence":0.99902344,"punctuated_word":"got","sentiment":"neutral","sentiment_score":0.27628886699676514},{"word":"my","start":29.369999,"end":29.449999,"confidence":0.68310547,"punctuated_word":"my","sentiment":"neutral","sentiment_score":0.23807868361473083},{"word":"security","start":29.449999,"end":29.949999,"confidence":0.40771484,"punctuated_word":"security","sentiment":"neutral","sentiment_score":0.14355315268039703},{"word":"advice","start":30.169998,"end":30.57,"confidence":0.5994873,"punctuated_word":"advice.","sentiment":"neutral","sentiment_score":0.2196402996778488},{"word":"thank","start":30.57,"end":30.81,"confidence":1.0,"punctuated_word":"Thank","sentiment":"positive","sentiment_score":0.4512388408184051},{"word":"you","start":30.81,"end":31.31,"confidence":1.0,"punctuated_word":"you.","sentiment":"positive","sentiment_score":0.36657536029815674},{"word":"i'm","start":41.37,"end":41.61,"confidence":0.8757324,"punctuated_word":"I'm","sentiment":"positive","sentiment_score":0.3941236138343811},{"word":"all","start":41.61,"end":41.769997,"confidence":0.5756836,"punctuated_word":"all","sentiment":"positive","sentiment_score":0.52428138256073},{"word":"good","start":41.769997,"end":42.01,"confidence":0.99072266,"punctuated_word":"good.","sentiment":"positive","sentiment_score":0.4063916802406311},{"word":"thanks","start":42.01,"end":42.51,"confidence":0.9169922,"punctuated_word":"Thanks.","sentiment":"positive","sentiment_score":0.4644968211650848},{"word":"thanks","start":44.878937,"end":45.198936,"confidence":0.49853516,"punctuated_word":"Thanks,","sentiment":"positive","sentiment_score":0.4767138361930847},{"word":"michelle","start":45.198936,"end":45.698936,"confidence":0.8425293,"punctuated_word":"Michelle.","sentiment":"positive","sentiment_score":0.3885272145271301},{"word":"bye","start":45.83894,"end":46.33894,"confidence":0.9772949,"punctuated_word":"Bye.","sentiment":"neutral","sentiment_score":0.18663129210472107}],"paragraphs":{"transcript":"\nHello, Ron speaking. Sorry. Where are you from? No. I'm good.\n\nThanks. I've already got my security advice. Thank you. I'm all good. Thanks.\n\nThanks, Michelle. Bye.","paragraphs":[{"sentences":[{"text":"Hello, Ron speaking.","start":0.56,"end":4.42,"sentiment":"neutral","sentiment_score":0.05551970129211744},{"text":"Sorry.","start":7.9199996,"end":8.24,"sentiment":"neutral","sentiment_score":-0.050007306039333344},{"text":"Where are you from?","start":8.24,"end":9.059999,"sentiment":"neutral","sentiment_score":-0.016965904738754034},{"text":"No.","start":27.369999,"end":27.609999,"sentiment":"neutral","sentiment_score":-0.14846885204315186},{"text":"I'm good.","start":27.609999,"end":27.849998,"sentiment":"neutral","sentiment_score":0.06863090768456459}],"sentiment":"neutral","sentiment_score":0.003407376564361832,"num_words":11,"start":0.56,"end":27.849998},{"sentences":[{"text":"Thanks.","start":27.849998,"end":28.169998,"sentiment":"neutral","sentiment_score":0.28950661420822144},{"text":"I've already got my security advice.","start":28.169998,"end":30.57,"sentiment":"neutral","sentiment_score":0.24238913506269455},{"text":"Thank you.","start":30.57,"end":31.31,"sentiment":"positive","sentiment_score":0.40890710055828094},{"text":"I'm all good.","start":41.37,"end":42.01,"sentiment":"positive","sentiment_score":0.44159889221191406},{"text":"Thanks.","start":42.01,"end":42.51,"sentiment":"positive","sentiment_score":0.4644968211650848}],"sentiment":"positive","sentiment_score":0.33468839411552137,"num_words":13,"start":27.849998,"end":42.51},{"sentences":[{"text":"Thanks, Michelle.","start":44.878937,"end":45.698936,"sentiment":"positive","sentiment_score":0.4326205253601074},{"text":"Bye.","start":45.83894,"end":46.33894,"sentiment":"neutral","sentiment_score":0.18663129210472107}],"sentiment":"positive","sentiment_score":0.35062411427497864,"num_words":3,"start":44.878937,"end":46.33894}]}}]}],"paragraphs":{"transcript":"\nChannel 1: Hello, Ron\n\nChannel 0: Hi, Ryan. This is\n\nChannel 1: speaking.\n\nChannel 0: Andrew from Vigilance AI. I hope you're doing well.\n\nChannel 1: Sorry. Where are you from?\n\nChannel 0: Vigilance AI, Ryan, is our around the clock AI security analyst. Every alert that fires gets investigated for you in under five minutes without adding headcount or replacing your existing staff. Would you be open for a quick demo with our CTO next week, Ryan?\n\nChannel 1: No. I'm good. Thanks. I've already got my security advice. Thank you.\n\nChannel 0: Alrighty. Would you be open seeing how we compare Ryan even though if he'll stay with them, he'll negotiate better at renewal?\n\nChannel 1: I'm all good. Thanks. Thanks, Michelle. Bye.","paragraphs":[{"sentences":[{"text":"Hello, Ron","start":0.56,"end":1.38,"sentiment":"neutral","sentiment_score":0.03915010578930378}],"sentiment":"neutral","sentiment_score":0.03915010578930378,"channel":1,"num_words":2,"start":0.56,"end":1.38},{"sentences":[{"text":"Hi, Ryan.","start":2.6399999,"end":3.4399998,"sentiment":"neutral","sentiment_score":0.08151774853467941},{"text":"This is","start":3.4399998,"end":3.9199998,"sentiment":"neutral","sentiment_score":0.08657371252775192}],"sentiment":"neutral","sentiment_score":0.08404573053121567,"channel":0,"num_words":4,"start":2.6399999,"end":3.9199998},{"sentences":[{"text":"speaking.","start":3.9199998,"end":4.42,"sentiment":"neutral","sentiment_score":0.08825889229774475}],"sentiment":"neutral","sentiment_score":0.08825889229774475,"channel":1,"num_words":1,"start":3.9199998,"end":4.42},{"sentences":[{"text":"Andrew from Vigilance AI.","start":3.9199998,"end":5.7,"sentiment":"neutral","sentiment_score":0.1318116132169962},{"text":"I hope you're doing well.","start":5.8399997,"end":6.98,"sentiment":"positive","sentiment_score":0.4154680550098419}],"sentiment":"neutral","sentiment_score":0.2893985253241327,"channel":0,"num_words":9,"start":3.9199998,"end":6.98},{"sentences":[{"text":"Sorry.","start":7.9199996,"end":8.24,"sentiment":"neutral","sentiment_score":-0.050007306039333344},{"text":"Where are you from?","start":8.24,"end":9.059999,"sentiment":"neutral","sentiment_score":-0.016965904738754034}],"sentiment":"neutral","sentiment_score":-0.023574184998869895,"channel":1,"num_words":5,"start":7.9199996,"end":9.059999},{"sentences":[{"text":"Vigilance AI, Ryan, is our around the clock AI security analyst.","start":10.0,"end":14.34,"sentiment":"neutral","sentiment_score":0.04031833684579893},{"text":"Every alert that fires gets investigated for you in under five minutes without adding headcount or replacing your existing staff.","start":14.974999,"end":22.115,"sentiment":"neutral","sentiment_score":0.037438310729339716},{"text":"Would you be open for a quick demo with our CTO next week, Ryan?","start":22.814999,"end":26.595,"sentiment":"neutral","sentiment_score":0.044553268301699846}],"sentiment":"neutral","sentiment_score":0.04035585946920845,"channel":0,"num_words":45,"start":10.0,"end":26.595},{"sentences":[{"text":"No.","start":27.369999,"end":27.609999,"sentiment":"neutral","sentiment_score":-0.14846885204315186},{"text":"I'm good.","start":27.609999,"end":27.849998,"sentiment":"neutral","sentiment_score":0.06863090768456459},{"text":"Thanks.","start":27.849998,"end":28.169998,"sentiment":"neutral","sentiment_score":0.28950661420822144},{"text":"I've already got my security advice.","start":28.169998,"end":30.57,"sentiment":"neutral","sentiment_score":0.24238913506269455},{"text":"Thank you.","start":30.57,"end":31.31,"sentiment":"positive","sentiment_score":0.40890710055828094}],"sentiment":"neutral","sentiment_score":0.21253738241891065,"channel":1,"num_words":12,"start":27.369999,"end":31.31},{"sentences":[{"text":"Alrighty.","start":32.71,"end":33.21,"sentiment":"neutral","sentiment_score":0.15456408262252808},{"text":"Would you be open seeing how we compare Ryan even though if he'll stay with them, he'll negotiate better at renewal?","start":33.43,"end":38.89,"sentiment":"neutral","sentiment_score":0.046796306346853576}],"sentiment":"neutral","sentiment_score":0.05169484163211151,"channel":0,"num_words":22,"start":32.71,"end":38.89},{"sentences":[{"text":"I'm all good.","start":41.37,"end":42.01,"sentiment":"positive","sentiment_score":0.44159889221191406},{"text":"Thanks.","start":42.01,"end":42.51,"sentiment":"positive","sentiment_score":0.4644968211650848},{"text":"Thanks, Michelle.","start":44.878937,"end":45.698936,"sentiment":"positive","sentiment_score":0.4326205253601074},{"text":"Bye.","start":45.83894,"end":46.33894,"sentiment":"neutral","sentiment_score":0.18663129210472107}],"sentiment":"positive","sentiment_score":0.40588083437510897,"channel":1,"num_words":7,"start":41.37,"end":46.33894}]},"summary":{"result":"success","short":"Andrew fromGenerationance AI calls Ryan to offer a demo of their AI security analyst, but Ryan declines, stating that he already has his security advice. Andrew suggests a quick demo with their CTO, but Ryan still declines, stating that he is too busy and already has his security advice."},"intents":{"segments":[{"text":"Would you be open for a quick demo with our CTO next week, Ryan? No.","start_word":52,"end_word":66,"intents":[{"intent":"Request demo with cto","confidence_score":0.1492371}]}]},"sentiments":{"segments":[{"text":"Hello, Ron Hi, Ryan. This is Andrew speaking. from Vigilance AI.","start_word":0,"end_word":10,"sentiment":"neutral","sentiment_score":0.09626029431819916},{"text":"I hope you're doing well.","start_word":11,"end_word":15,"sentiment":"positive","sentiment_score":0.40514248609542847},{"text":"Sorry. Where are you from? Vigilance AI, Ryan, is our around the clock AI security analyst. Every alert that fires gets investigated for you in under five minutes without adding headcount or replacing your existing staff. Would you be open for a quick demo with our CTO next week, Ryan? No. I'm good. Thanks. I've already got my security advice.","start_word":16,"end_word":75,"sentiment":"neutral","sentiment_score":0.05852276831865311},{"text":"Thank you.","start_word":76,"end_word":77,"sentiment":"positive","sentiment_score":0.39479655027389526},{"text":"Alrighty. Would you be open seeing how we compare Ryan even though if he'll stay with them, he'll negotiate better at renewal?","start_word":78,"end_word":99,"sentiment":"neutral","sentiment_score":0.05968154221773147},{"text":"I'm all good. Thanks. Thanks, Michelle.","start_word":100,"end_word":105,"sentiment":"positive","sentiment_score":0.4315759539604187},{"text":"Bye.","start_word":106,"end_word":106,"sentiment":"neutral","sentiment_score":0.2484075278043747}],"average":{"sentiment":"neutral","sentiment_score":0.11818993091583252}}}}