{"metadata":{"transaction_key":"deprecated","request_id":"019fee6f-4d9e-7152-a157-05a56fe12039","sha256":"8a8f5ee6f0b4b418f60c553859baed0150a29f1702e98efa0c71d0f8458438e2","created":"2026-08-11T01:28:21.551Z","duration":75.671936,"channels":2,"models":["c0dd532d-9b09-484d-a717-be8b6fd1bb8c"],"model_info":{"c0dd532d-9b09-484d-a717-be8b6fd1bb8c":{"name":"2-phonecall-nova","version":"2024-02-07.8919","arch":"nova-2"}},"summary_info":{"model_uuid":"67875a7f-c9c4-48a0-aa55-5bdb8a91c34a","input_tokens":247,"output_tokens":62},"sentiment_info":{"model_uuid":"80ab3179-d113-4254-bd6b-4a2f96498695","input_tokens":273,"output_tokens":273},"intents_info":{"model_uuid":"80ab3179-d113-4254-bd6b-4a2f96498695","input_tokens":273,"output_tokens":7}},"results":{"channels":[{"alternatives":[{"transcript":"Hello? Yes. Hi. Good morning. Am I speaking to Steven? Yeah. Good day to you, Steven. My name is Mary calling from Vigilance AI. I hope you're doing well. We are a cybersecurity company that runs an AI powered MDR platform, which investigate and responds to security events 24 by seven while having human in the loop. We're trying to get in touch with you, Stephen, because our CTO would love to have a schedule, a quick demo, just to introduce about our company. And we're just hoping and checking you do have an open schedule by next month, looking at on the September 10. Mhmm. Mhmm. I see. I under I understand. Okay then.","confidence":0.9975586,"words":[{"word":"hello","start":1.8399999,"end":2.34,"confidence":0.96435547,"punctuated_word":"Hello?","sentiment":"neutral","sentiment_score":0.06463440507650375},{"word":"yes","start":4.3199997,"end":4.7999997,"confidence":0.88305664,"punctuated_word":"Yes.","sentiment":"neutral","sentiment_score":0.06731031835079193},{"word":"hi","start":4.7999997,"end":5.2999997,"confidence":0.9995117,"punctuated_word":"Hi.","sentiment":"neutral","sentiment_score":0.11724185943603516},{"word":"good","start":5.92,"end":6.42,"confidence":0.98535156,"punctuated_word":"Good","sentiment":"neutral","sentiment_score":0.2526738941669464},{"word":"morning","start":6.72,"end":7.22,"confidence":1.0,"punctuated_word":"morning.","sentiment":"neutral","sentiment_score":0.1783030331134796},{"word":"am","start":7.3599997,"end":7.52,"confidence":1.0,"punctuated_word":"Am","sentiment":"neutral","sentiment_score":0.07518477737903595},{"word":"i","start":7.52,"end":7.7599998,"confidence":1.0,"punctuated_word":"I","sentiment":"neutral","sentiment_score":0.08979784697294235},{"word":"speaking","start":7.7599998,"end":8.08,"confidence":1.0,"punctuated_word":"speaking","sentiment":"neutral","sentiment_score":0.049228034913539886},{"word":"to","start":8.08,"end":8.4,"confidence":1.0,"punctuated_word":"to","sentiment":"neutral","sentiment_score":0.06569987535476685},{"word":"steven","start":8.4,"end":8.9,"confidence":0.8222656,"punctuated_word":"Steven?","sentiment":"neutral","sentiment_score":0.08590257167816162},{"word":"yeah","start":10.8,"end":11.28,"confidence":0.9812012,"punctuated_word":"Yeah.","sentiment":"neutral","sentiment_score":0.2814899981021881},{"word":"good","start":11.28,"end":11.44,"confidence":1.0,"punctuated_word":"Good","sentiment":"positive","sentiment_score":0.5136133432388306},{"word":"day","start":11.44,"end":11.599999,"confidence":0.9970703,"punctuated_word":"day","sentiment":"positive","sentiment_score":0.5393972396850586},{"word":"to","start":11.599999,"end":11.759999,"confidence":0.9980469,"punctuated_word":"to","sentiment":"positive","sentiment_score":0.5145266652107239},{"word":"you","start":11.759999,"end":12.08,"confidence":0.9970703,"punctuated_word":"you,","sentiment":"positive","sentiment_score":0.5180654525756836},{"word":"steven","start":12.08,"end":12.58,"confidence":0.99853516,"punctuated_word":"Steven.","sentiment":"positive","sentiment_score":0.5070982575416565},{"word":"my","start":13.325001,"end":13.485001,"confidence":0.97265625,"punctuated_word":"My","sentiment":"positive","sentiment_score":0.3929356336593628},{"word":"name","start":13.485001,"end":13.725,"confidence":1.0,"punctuated_word":"name","sentiment":"positive","sentiment_score":0.34605422616004944},{"word":"is","start":13.725,"end":14.225,"confidence":0.99902344,"punctuated_word":"is","sentiment":"positive","sentiment_score":0.3783620595932007},{"word":"mary","start":14.285,"end":14.785,"confidence":0.9951172,"punctuated_word":"Mary","sentiment":"positive","sentiment_score":0.39084360003471375},{"word":"calling","start":14.925,"end":15.325001,"confidence":0.94921875,"punctuated_word":"calling","sentiment":"positive","sentiment_score":0.3459036648273468},{"word":"from","start":15.325001,"end":15.825001,"confidence":1.0,"punctuated_word":"from","sentiment":"positive","sentiment_score":0.40506964921951294},{"word":"vigilance","start":15.965,"end":16.465,"confidence":0.9807129,"punctuated_word":"Vigilance","sentiment":"positive","sentiment_score":0.3859747350215912},{"word":"ai","start":16.765,"end":17.245,"confidence":0.87402344,"punctuated_word":"AI.","sentiment":"positive","sentiment_score":0.43901315331459045},{"word":"i","start":17.245,"end":17.405,"confidence":1.0,"punctuated_word":"I","sentiment":"positive","sentiment_score":0.6643459796905518},{"word":"hope","start":17.405,"end":17.645,"confidence":1.0,"punctuated_word":"hope","sentiment":"positive","sentiment_score":0.7151575684547424},{"word":"you're","start":17.645,"end":17.885,"confidence":0.9995117,"punctuated_word":"you're","sentiment":"positive","sentiment_score":0.6844115257263184},{"word":"doing","start":17.885,"end":18.125,"confidence":1.0,"punctuated_word":"doing","sentiment":"positive","sentiment_score":0.5863698124885559},{"word":"well","start":18.125,"end":18.625,"confidence":0.9975586,"punctuated_word":"well.","sentiment":"positive","sentiment_score":0.5683773159980774},{"word":"we","start":20.285,"end":20.525,"confidence":0.9550781,"punctuated_word":"We","sentiment":"neutral","sentiment_score":0.2945079803466797},{"word":"are","start":20.525,"end":20.845001,"confidence":1.0,"punctuated_word":"are","sentiment":"neutral","sentiment_score":0.2836158573627472},{"word":"a","start":20.845001,"end":21.345001,"confidence":1.0,"punctuated_word":"a","sentiment":"neutral","sentiment_score":0.3179445266723633},{"word":"cybersecurity","start":22.125,"end":22.625,"confidence":0.90527344,"punctuated_word":"cybersecurity","sentiment":"neutral","sentiment_score":0.29496297240257263},{"word":"company","start":23.165,"end":23.645,"confidence":1.0,"punctuated_word":"company","sentiment":"neutral","sentiment_score":0.24673724174499512},{"word":"that","start":23.645,"end":23.805,"confidence":1.0,"punctuated_word":"that","sentiment":"neutral","sentiment_score":0.2402925193309784},{"word":"runs","start":23.805,"end":24.205,"confidence":0.9819336,"punctuated_word":"runs","sentiment":"neutral","sentiment_score":0.3036123812198639},{"word":"an","start":24.205,"end":24.445,"confidence":0.82128906,"punctuated_word":"an","sentiment":"positive","sentiment_score":0.3433278501033783},{"word":"ai","start":24.445,"end":24.685001,"confidence":1.0,"punctuated_word":"AI","sentiment":"positive","sentiment_score":0.3529987037181854},{"word":"powered","start":24.685001,"end":25.165,"confidence":0.9970703,"punctuated_word":"powered","sentiment":"positive","sentiment_score":0.3737952709197998},{"word":"mdr","start":25.165,"end":25.645,"confidence":0.8820801,"punctuated_word":"MDR","sentiment":"positive","sentiment_score":0.34772366285324097},{"word":"platform","start":25.645,"end":26.145,"confidence":0.8186035,"punctuated_word":"platform,","sentiment":"positive","sentiment_score":0.33612963557243347},{"word":"which","start":26.91,"end":27.31,"confidence":1.0,"punctuated_word":"which","sentiment":"neutral","sentiment_score":0.2765938341617584},{"word":"investigate","start":27.31,"end":27.81,"confidence":0.95166016,"punctuated_word":"investigate","sentiment":"neutral","sentiment_score":0.30915313959121704},{"word":"and","start":27.95,"end":28.27,"confidence":0.9165039,"punctuated_word":"and","sentiment":"neutral","sentiment_score":0.27833446860313416},{"word":"responds","start":28.27,"end":28.77,"confidence":0.7841797,"punctuated_word":"responds","sentiment":"neutral","sentiment_score":0.24623724818229675},{"word":"to","start":29.23,"end":29.55,"confidence":1.0,"punctuated_word":"to","sentiment":"neutral","sentiment_score":0.3257366120815277},{"word":"security","start":29.55,"end":30.05,"confidence":1.0,"punctuated_word":"security","sentiment":"neutral","sentiment_score":0.22765220701694489},{"word":"events","start":30.19,"end":30.67,"confidence":0.99902344,"punctuated_word":"events","sentiment":"neutral","sentiment_score":0.26722320914268494},{"word":"24","start":30.67,"end":31.15,"confidence":0.9592285,"punctuated_word":"24","sentiment":"positive","sentiment_score":0.3488793969154358},{"word":"by","start":31.15,"end":31.47,"confidence":0.99609375,"punctuated_word":"by","sentiment":"neutral","sentiment_score":0.31880703568458557},{"word":"seven","start":31.47,"end":31.79,"confidence":0.99902344,"punctuated_word":"seven","sentiment":"neutral","sentiment_score":0.3171577751636505},{"word":"while","start":31.79,"end":32.03,"confidence":0.9160156,"punctuated_word":"while","sentiment":"neutral","sentiment_score":0.2363227605819702},{"word":"having","start":32.03,"end":32.43,"confidence":0.9941406,"punctuated_word":"having","sentiment":"neutral","sentiment_score":0.2642343044281006},{"word":"human","start":32.43,"end":32.83,"confidence":0.8989258,"punctuated_word":"human","sentiment":"neutral","sentiment_score":0.33265480399131775},{"word":"in","start":32.83,"end":32.91,"confidence":0.99902344,"punctuated_word":"in","sentiment":"neutral","sentiment_score":0.2568679451942444},{"word":"the","start":32.91,"end":33.07,"confidence":0.9951172,"punctuated_word":"the","sentiment":"neutral","sentiment_score":0.29163065552711487},{"word":"loop","start":33.07,"end":33.57,"confidence":0.99853516,"punctuated_word":"loop.","sentiment":"neutral","sentiment_score":0.28403574228286743},{"word":"we're","start":34.11,"end":34.35,"confidence":0.9880371,"punctuated_word":"We're","sentiment":"neutral","sentiment_score":0.2815898656845093},{"word":"trying","start":34.35,"end":34.67,"confidence":1.0,"punctuated_word":"trying","sentiment":"neutral","sentiment_score":0.32988524436950684},{"word":"to","start":34.67,"end":34.91,"confidence":1.0,"punctuated_word":"to","sentiment":"neutral","sentiment_score":0.3092693090438843},{"word":"get","start":34.91,"end":35.07,"confidence":1.0,"punctuated_word":"get","sentiment":"neutral","sentiment_score":0.28353384137153625},{"word":"in","start":35.07,"end":35.309998,"confidence":0.9980469,"punctuated_word":"in","sentiment":"neutral","sentiment_score":0.26934584975242615},{"word":"touch","start":35.309998,"end":35.55,"confidence":1.0,"punctuated_word":"touch","sentiment":"neutral","sentiment_score":0.24749301373958588},{"word":"with","start":35.55,"end":35.71,"confidence":0.9980469,"punctuated_word":"with","sentiment":"positive","sentiment_score":0.3506639897823334},{"word":"you","start":35.71,"end":35.95,"confidence":0.9890137,"punctuated_word":"you,","sentiment":"positive","sentiment_score":0.37290945649147034},{"word":"stephen","start":35.95,"end":36.43,"confidence":0.82666016,"punctuated_word":"Stephen,","sentiment":"neutral","sentiment_score":0.32347825169563293},{"word":"because","start":36.43,"end":36.91,"confidence":0.99316406,"punctuated_word":"because","sentiment":"positive","sentiment_score":0.3413676917552948},{"word":"our","start":36.91,"end":37.309998,"confidence":1.0,"punctuated_word":"our","sentiment":"positive","sentiment_score":0.4226301312446594},{"word":"cto","start":37.309998,"end":37.79,"confidence":0.9995117,"punctuated_word":"CTO","sentiment":"positive","sentiment_score":0.48861023783683777},{"word":"would","start":37.79,"end":38.11,"confidence":1.0,"punctuated_word":"would","sentiment":"positive","sentiment_score":0.45024362206459045},{"word":"love","start":38.11,"end":38.35,"confidence":0.9980469,"punctuated_word":"love","sentiment":"positive","sentiment_score":0.5347168445587158},{"word":"to","start":38.35,"end":38.59,"confidence":1.0,"punctuated_word":"to","sentiment":"positive","sentiment_score":0.4654150605201721},{"word":"have","start":38.59,"end":38.75,"confidence":1.0,"punctuated_word":"have","sentiment":"positive","sentiment_score":0.4196215271949768},{"word":"a","start":38.75,"end":38.91,"confidence":0.7949219,"punctuated_word":"a","sentiment":"positive","sentiment_score":0.4240257740020752},{"word":"schedule","start":38.91,"end":39.309998,"confidence":0.71765137,"punctuated_word":"schedule,","sentiment":"positive","sentiment_score":0.46103787422180176},{"word":"a","start":39.309998,"end":39.39,"confidence":0.9951172,"punctuated_word":"a","sentiment":"positive","sentiment_score":0.4531581699848175},{"word":"quick","start":39.39,"end":39.63,"confidence":1.0,"punctuated_word":"quick","sentiment":"positive","sentiment_score":0.4093885123729706},{"word":"demo","start":39.63,"end":40.11,"confidence":0.75756836,"punctuated_word":"demo,","sentiment":"positive","sentiment_score":0.3835214078426361},{"word":"just","start":40.11,"end":40.35,"confidence":1.0,"punctuated_word":"just","sentiment":"positive","sentiment_score":0.4177161753177643},{"word":"to","start":40.35,"end":40.510002,"confidence":1.0,"punctuated_word":"to","sentiment":"positive","sentiment_score":0.4024542272090912},{"word":"introduce","start":40.510002,"end":40.989998,"confidence":0.9589844,"punctuated_word":"introduce","sentiment":"neutral","sentiment_score":0.30203646421432495},{"word":"about","start":40.989998,"end":41.309998,"confidence":0.9863281,"punctuated_word":"about","sentiment":"positive","sentiment_score":0.33574947714805603},{"word":"our","start":41.309998,"end":41.47,"confidence":0.9970703,"punctuated_word":"our","sentiment":"neutral","sentiment_score":0.3114381432533264},{"word":"company","start":41.47,"end":41.97,"confidence":0.9345703,"punctuated_word":"company.","sentiment":"neutral","sentiment_score":0.3050197660923004},{"word":"and","start":42.835,"end":43.155,"confidence":0.99902344,"punctuated_word":"And","sentiment":"neutral","sentiment_score":0.24958224594593048},{"word":"we're","start":43.155,"end":43.395,"confidence":0.99560547,"punctuated_word":"we're","sentiment":"neutral","sentiment_score":0.2474386096000671},{"word":"just","start":43.395,"end":43.635,"confidence":1.0,"punctuated_word":"just","sentiment":"neutral","sentiment_score":0.2567070722579956},{"word":"hoping","start":43.635,"end":43.954998,"confidence":1.0,"punctuated_word":"hoping","sentiment":"neutral","sentiment_score":0.25047993659973145},{"word":"and","start":43.954998,"end":44.114998,"confidence":0.8359375,"punctuated_word":"and","sentiment":"neutral","sentiment_score":0.30211594700813293},{"word":"checking","start":44.114998,"end":44.435,"confidence":0.9980469,"punctuated_word":"checking","sentiment":"neutral","sentiment_score":0.26790639758110046},{"word":"you","start":44.435,"end":44.675,"confidence":0.890625,"punctuated_word":"you","sentiment":"neutral","sentiment_score":0.21514418721199036},{"word":"do","start":44.675,"end":44.755,"confidence":0.9921875,"punctuated_word":"do","sentiment":"neutral","sentiment_score":0.189412385225296},{"word":"have","start":44.755,"end":44.995,"confidence":0.99902344,"punctuated_word":"have","sentiment":"neutral","sentiment_score":0.20200009644031525},{"word":"an","start":44.995,"end":45.155,"confidence":1.0,"punctuated_word":"an","sentiment":"neutral","sentiment_score":0.18724870681762695},{"word":"open","start":45.155,"end":45.475,"confidence":1.0,"punctuated_word":"open","sentiment":"neutral","sentiment_score":0.1935560405254364},{"word":"schedule","start":45.475,"end":45.954998,"confidence":0.9980469,"punctuated_word":"schedule","sentiment":"neutral","sentiment_score":0.14929723739624023},{"word":"by","start":45.954998,"end":46.195,"confidence":1.0,"punctuated_word":"by","sentiment":"neutral","sentiment_score":0.1703232377767563},{"word":"next","start":46.195,"end":46.515,"confidence":1.0,"punctuated_word":"next","sentiment":"neutral","sentiment_score":0.18956618010997772},{"word":"month","start":46.515,"end":46.915,"confidence":0.765625,"punctuated_word":"month,","sentiment":"neutral","sentiment_score":0.1666695922613144},{"word":"looking","start":46.915,"end":47.235,"confidence":1.0,"punctuated_word":"looking","sentiment":"neutral","sentiment_score":0.12612520158290863},{"word":"at","start":47.235,"end":47.475,"confidence":0.9873047,"punctuated_word":"at","sentiment":"neutral","sentiment_score":0.11059469729661942},{"word":"on","start":47.475,"end":47.635,"confidence":0.9013672,"punctuated_word":"on","sentiment":"neutral","sentiment_score":0.11504863947629929},{"word":"the","start":47.635,"end":47.875,"confidence":0.9970703,"punctuated_word":"the","sentiment":"neutral","sentiment_score":0.10564956068992616},{"word":"september","start":47.875,"end":48.565002,"confidence":0.9781087,"punctuated_word":"September","sentiment":"neutral","sentiment_score":0.1204744279384613},{"word":"10","start":48.565002,"end":49.255005,"confidence":0.9781087,"punctuated_word":"10.","sentiment":"neutral","sentiment_score":0.15635786950588226},{"word":"mhmm","start":54.195,"end":54.695,"confidence":0.998291,"punctuated_word":"Mhmm.","sentiment":"neutral","sentiment_score":-0.2603633403778076},{"word":"mhmm","start":66.19688,"end":66.69688,"confidence":0.9753418,"punctuated_word":"Mhmm.","sentiment":"neutral","sentiment_score":-0.20567327737808228},{"word":"i","start":69.476875,"end":69.796875,"confidence":0.91748047,"punctuated_word":"I","sentiment":"neutral","sentiment_score":-0.1527995765209198},{"word":"see","start":69.796875,"end":70.19688,"confidence":0.98461914,"punctuated_word":"see.","sentiment":"neutral","sentiment_score":-0.08897966146469116},{"word":"i","start":70.19688,"end":70.35687,"confidence":0.984375,"punctuated_word":"I","sentiment":"neutral","sentiment_score":-0.06056882813572883},{"word":"under","start":70.35687,"end":70.67687,"confidence":0.33911133,"punctuated_word":"under","sentiment":"neutral","sentiment_score":-0.04443596675992012},{"word":"i","start":71.23688,"end":71.476875,"confidence":0.9951172,"punctuated_word":"I","sentiment":"neutral","sentiment_score":-0.007055599242448807},{"word":"understand","start":71.476875,"end":71.976875,"confidence":0.9921875,"punctuated_word":"understand.","sentiment":"neutral","sentiment_score":-0.014255819842219353},{"word":"okay","start":72.756874,"end":73.07687,"confidence":0.9428711,"punctuated_word":"Okay","sentiment":"neutral","sentiment_score":0.08770611137151718},{"word":"then","start":73.07687,"end":73.57687,"confidence":0.9025879,"punctuated_word":"then.","sentiment":"neutral","sentiment_score":0.13808214664459229}],"paragraphs":{"transcript":"\nHello? Yes. Hi. Good morning. Am I speaking to Steven?\n\nYeah. Good day to you, Steven. My name is Mary calling from Vigilance AI. I hope you're doing well. We are a cybersecurity company that runs an AI powered MDR platform, which investigate and responds to security events 24 by seven while having human in the loop.\n\nWe're trying to get in touch with you, Stephen, because our CTO would love to have a schedule, a quick demo, just to introduce about our company. And we're just hoping and checking you do have an open schedule by next month, looking at on the September 10. Mhmm. Mhmm. I see.\n\nI under I understand. Okay then.","paragraphs":[{"sentences":[{"text":"Hello?","start":1.8399999,"end":2.34,"sentiment":"neutral","sentiment_score":0.06463440507650375},{"text":"Yes.","start":4.3199997,"end":4.7999997,"sentiment":"neutral","sentiment_score":0.06731031835079193},{"text":"Hi.","start":4.7999997,"end":5.2999997,"sentiment":"neutral","sentiment_score":0.11724185943603516},{"text":"Good morning.","start":5.92,"end":7.22,"sentiment":"neutral","sentiment_score":0.215488463640213},{"text":"Am I speaking to Steven?","start":7.3599997,"end":8.9,"sentiment":"neutral","sentiment_score":0.07316262125968934}],"sentiment":"neutral","sentiment_score":0.10459766164422035,"num_words":10,"start":1.8399999,"end":8.9},{"sentences":[{"text":"Yeah.","start":10.8,"end":11.28,"sentiment":"neutral","sentiment_score":0.2814899981021881},{"text":"Good day to you, Steven.","start":11.28,"end":12.58,"sentiment":"positive","sentiment_score":0.5185401916503907},{"text":"My name is Mary calling from Vigilance AI.","start":13.325001,"end":17.245,"sentiment":"positive","sentiment_score":0.385519590228796},{"text":"I hope you're doing well.","start":17.245,"end":18.625,"sentiment":"positive","sentiment_score":0.6437324404716491},{"text":"We are a cybersecurity company that runs an AI powered MDR platform, which investigate and responds to security events 24 by seven while having human in the loop.","start":20.285,"end":33.57,"sentiment":"neutral","sentiment_score":0.2970417764570032}],"sentiment":"positive","sentiment_score":0.37221658768806054,"num_words":47,"start":10.8,"end":33.57},{"sentences":[{"text":"We're trying to get in touch with you, Stephen, because our CTO would love to have a schedule, a quick demo, just to introduce about our company.","start":34.11,"end":41.97,"sentiment":"positive","sentiment_score":0.3739377751394554},{"text":"And we're just hoping and checking you do have an open schedule by next month, looking at on the September 10.","start":42.835,"end":49.255005,"sentiment":"neutral","sentiment_score":0.18912848901180995},{"text":"Mhmm.","start":54.195,"end":54.695,"sentiment":"neutral","sentiment_score":-0.2603633403778076},{"text":"Mhmm.","start":66.19688,"end":66.69688,"sentiment":"neutral","sentiment_score":-0.20567327737808228},{"text":"I see.","start":69.476875,"end":70.19688,"sentiment":"neutral","sentiment_score":-0.12088961899280548}],"sentiment":"neutral","sentiment_score":0.2569269681206116,"num_words":52,"start":34.11,"end":70.19688},{"sentences":[{"text":"I under I understand.","start":70.19688,"end":71.976875,"sentiment":"neutral","sentiment_score":-0.03157905349507928},{"text":"Okay then.","start":72.756874,"end":73.57687,"sentiment":"neutral","sentiment_score":0.11289412900805473}],"sentiment":"neutral","sentiment_score":0.016578674005965393,"num_words":6,"start":70.19688,"end":73.57687}]}}]},{"alternatives":[{"transcript":"Thank you. Steve speaking. Hello? Yes. Mate, I'm I'm I'm just gonna pass just this round, please. I'm I am flat out busy. If you call me in a couple of days, you might get a different answer. But right now, I haven't got time that you can think about it. So, yeah, try another call in a few days' time, but, yeah, today is not the day. Sorry. Thanks. Okay. Alright. Cheers. See you.","confidence":0.98535156,"words":[{"word":"thank","start":1.8399999,"end":2.08,"confidence":0.37963867,"punctuated_word":"Thank","sentiment":"positive","sentiment_score":0.4569603502750397},{"word":"you","start":2.08,"end":2.3999999,"confidence":0.81884766,"punctuated_word":"you.","sentiment":"neutral","sentiment_score":0.3005758225917816},{"word":"steve","start":2.3999999,"end":2.72,"confidence":0.37036133,"punctuated_word":"Steve","sentiment":"neutral","sentiment_score":0.08037882298231125},{"word":"speaking","start":2.72,"end":3.1999998,"confidence":0.986084,"punctuated_word":"speaking.","sentiment":"neutral","sentiment_score":0.10055897384881972},{"word":"hello","start":3.1999998,"end":3.6999998,"confidence":0.89038086,"punctuated_word":"Hello?","sentiment":"neutral","sentiment_score":0.0678158700466156},{"word":"yes","start":9.84,"end":10.34,"confidence":0.9975586,"punctuated_word":"Yes.","sentiment":"neutral","sentiment_score":0.13375213742256165},{"word":"mate","start":49.535,"end":50.035,"confidence":0.92407227,"punctuated_word":"Mate,","sentiment":"neutral","sentiment_score":0.02897578850388527},{"word":"i'm","start":50.254997,"end":50.414997,"confidence":0.9970703,"punctuated_word":"I'm","sentiment":"neutral","sentiment_score":-0.05228518694639206},{"word":"i'm","start":50.414997,"end":50.575,"confidence":0.8720703,"punctuated_word":"I'm","sentiment":"neutral","sentiment_score":-0.10131194442510603},{"word":"i'm","start":50.575,"end":50.735,"confidence":0.77490234,"punctuated_word":"I'm","sentiment":"neutral","sentiment_score":-0.12586234509944916},{"word":"just","start":50.735,"end":50.975,"confidence":0.99609375,"punctuated_word":"just","sentiment":"neutral","sentiment_score":-0.1208091527223587},{"word":"gonna","start":50.975,"end":51.295,"confidence":0.9892578,"punctuated_word":"gonna","sentiment":"neutral","sentiment_score":-0.11148441582918169},{"word":"pass","start":51.295,"end":51.795,"confidence":1.0,"punctuated_word":"pass","sentiment":"neutral","sentiment_score":-0.12361235171556471},{"word":"just","start":51.855,"end":52.175,"confidence":0.8457031,"punctuated_word":"just","sentiment":"neutral","sentiment_score":-0.127903550863266},{"word":"this","start":52.175,"end":52.335,"confidence":0.9951172,"punctuated_word":"this","sentiment":"neutral","sentiment_score":-0.12077757716178894},{"word":"round","start":52.335,"end":52.735,"confidence":0.9387207,"punctuated_word":"round,","sentiment":"neutral","sentiment_score":-0.07739388197660446},{"word":"please","start":52.735,"end":52.975,"confidence":0.9790039,"punctuated_word":"please.","sentiment":"neutral","sentiment_score":-0.09861604869365692},{"word":"i'm","start":52.975,"end":53.475,"confidence":0.9226074,"punctuated_word":"I'm","sentiment":"neutral","sentiment_score":-0.2567000389099121},{"word":"i","start":54.735,"end":54.975,"confidence":1.0,"punctuated_word":"I","sentiment":"negative","sentiment_score":-0.5274794697761536},{"word":"am","start":54.975,"end":55.375,"confidence":0.9980469,"punctuated_word":"am","sentiment":"negative","sentiment_score":-0.5142058730125427},{"word":"flat","start":55.375,"end":55.695,"confidence":0.99902344,"punctuated_word":"flat","sentiment":"negative","sentiment_score":-0.568126916885376},{"word":"out","start":55.695,"end":56.195,"confidence":0.99316406,"punctuated_word":"out","sentiment":"negative","sentiment_score":-0.4851532578468323},{"word":"busy","start":57.135,"end":57.635,"confidence":0.92944336,"punctuated_word":"busy.","sentiment":"negative","sentiment_score":-0.4719863533973694},{"word":"if","start":58.71,"end":58.87,"confidence":0.6118164,"punctuated_word":"If","sentiment":"negative","sentiment_score":-0.4044528007507324},{"word":"you","start":58.87,"end":59.03,"confidence":0.99902344,"punctuated_word":"you","sentiment":"negative","sentiment_score":-0.414599746465683},{"word":"call","start":59.03,"end":59.27,"confidence":0.97265625,"punctuated_word":"call","sentiment":"negative","sentiment_score":-0.3545399308204651},{"word":"me","start":59.27,"end":59.43,"confidence":0.99902344,"punctuated_word":"me","sentiment":"negative","sentiment_score":-0.4558217525482178},{"word":"in","start":59.43,"end":59.51,"confidence":1.0,"punctuated_word":"in","sentiment":"neutral","sentiment_score":-0.3323643207550049},{"word":"a","start":59.51,"end":59.59,"confidence":0.9760742,"punctuated_word":"a","sentiment":"negative","sentiment_score":-0.3528701364994049},{"word":"couple","start":59.59,"end":59.83,"confidence":1.0,"punctuated_word":"couple","sentiment":"negative","sentiment_score":-0.35039812326431274},{"word":"of","start":59.83,"end":59.91,"confidence":0.9707031,"punctuated_word":"of","sentiment":"negative","sentiment_score":-0.335063636302948},{"word":"days","start":59.91,"end":60.15,"confidence":0.99560547,"punctuated_word":"days,","sentiment":"neutral","sentiment_score":-0.291776180267334},{"word":"you","start":60.15,"end":60.23,"confidence":1.0,"punctuated_word":"you","sentiment":"negative","sentiment_score":-0.3574916422367096},{"word":"might","start":60.23,"end":60.39,"confidence":1.0,"punctuated_word":"might","sentiment":"neutral","sentiment_score":-0.29442259669303894},{"word":"get","start":60.39,"end":60.55,"confidence":1.0,"punctuated_word":"get","sentiment":"neutral","sentiment_score":-0.2907893657684326},{"word":"a","start":60.55,"end":60.63,"confidence":1.0,"punctuated_word":"a","sentiment":"neutral","sentiment_score":-0.26598888635635376},{"word":"different","start":60.63,"end":60.95,"confidence":0.99902344,"punctuated_word":"different","sentiment":"neutral","sentiment_score":-0.24233917891979215},{"word":"answer","start":60.95,"end":61.27,"confidence":0.77246094,"punctuated_word":"answer.","sentiment":"neutral","sentiment_score":-0.3186425566673279},{"word":"but","start":61.27,"end":61.77,"confidence":1.0,"punctuated_word":"But","sentiment":"neutral","sentiment_score":-0.30423998832702637},{"word":"right","start":61.83,"end":61.989998,"confidence":0.9604492,"punctuated_word":"right","sentiment":"negative","sentiment_score":-0.3828133940696716},{"word":"now","start":61.989998,"end":62.489998,"confidence":0.984375,"punctuated_word":"now,","sentiment":"negative","sentiment_score":-0.4037248492240906},{"word":"i","start":63.11,"end":63.19,"confidence":0.98535156,"punctuated_word":"I","sentiment":"negative","sentiment_score":-0.4292565882205963},{"word":"haven't","start":63.19,"end":63.43,"confidence":0.9807129,"punctuated_word":"haven't","sentiment":"negative","sentiment_score":-0.3643798232078552},{"word":"got","start":63.43,"end":63.67,"confidence":0.9941406,"punctuated_word":"got","sentiment":"negative","sentiment_score":-0.3820943534374237},{"word":"time","start":63.67,"end":63.91,"confidence":0.9819336,"punctuated_word":"time","sentiment":"negative","sentiment_score":-0.387109637260437},{"word":"that","start":63.91,"end":64.07,"confidence":0.53564453,"punctuated_word":"that","sentiment":"negative","sentiment_score":-0.36881011724472046},{"word":"you","start":64.07,"end":64.15,"confidence":0.96875,"punctuated_word":"you","sentiment":"negative","sentiment_score":-0.3800165057182312},{"word":"can","start":64.15,"end":64.39,"confidence":0.9199219,"punctuated_word":"can","sentiment":"negative","sentiment_score":-0.3759064972400666},{"word":"think","start":64.39,"end":64.63,"confidence":0.9951172,"punctuated_word":"think","sentiment":"neutral","sentiment_score":-0.3241022229194641},{"word":"about","start":64.63,"end":64.79,"confidence":1.0,"punctuated_word":"about","sentiment":"negative","sentiment_score":-0.3710258901119232},{"word":"it","start":64.79,"end":65.11,"confidence":0.9628906,"punctuated_word":"it.","sentiment":"negative","sentiment_score":-0.364217609167099},{"word":"so","start":65.11,"end":65.546936,"confidence":0.93188477,"punctuated_word":"So,","sentiment":"neutral","sentiment_score":-0.24072228372097015},{"word":"yeah","start":66.10693,"end":66.42693,"confidence":0.986084,"punctuated_word":"yeah,","sentiment":"neutral","sentiment_score":-0.22276422381401065},{"word":"try","start":66.42693,"end":66.58694,"confidence":0.9951172,"punctuated_word":"try","sentiment":"neutral","sentiment_score":-0.25441277027130127},{"word":"another","start":66.58694,"end":66.90694,"confidence":0.9970703,"punctuated_word":"another","sentiment":"neutral","sentiment_score":-0.29727089405059814},{"word":"call","start":66.90694,"end":67.146935,"confidence":0.9980469,"punctuated_word":"call","sentiment":"neutral","sentiment_score":-0.27517667412757874},{"word":"in","start":67.146935,"end":67.30694,"confidence":0.9980469,"punctuated_word":"in","sentiment":"neutral","sentiment_score":-0.2648589015007019},{"word":"a","start":67.30694,"end":67.38693,"confidence":1.0,"punctuated_word":"a","sentiment":"neutral","sentiment_score":-0.30243855714797974},{"word":"few","start":67.38693,"end":67.466934,"confidence":1.0,"punctuated_word":"few","sentiment":"neutral","sentiment_score":-0.29136350750923157},{"word":"days'","start":67.466934,"end":67.786934,"confidence":0.8300781,"punctuated_word":"days'","sentiment":"neutral","sentiment_score":-0.246231347322464},{"word":"time","start":67.786934,"end":67.94694,"confidence":0.9526367,"punctuated_word":"time,","sentiment":"neutral","sentiment_score":-0.24194873869419095},{"word":"but","start":67.94694,"end":68.34694,"confidence":0.94433594,"punctuated_word":"but,","sentiment":"neutral","sentiment_score":-0.25445109605789185},{"word":"yeah","start":68.34694,"end":68.66694,"confidence":0.9436035,"punctuated_word":"yeah,","sentiment":"neutral","sentiment_score":-0.306984543800354},{"word":"today","start":68.66694,"end":68.90694,"confidence":0.9941406,"punctuated_word":"today","sentiment":"negative","sentiment_score":-0.4356435239315033},{"word":"is","start":68.90694,"end":68.98694,"confidence":0.5,"punctuated_word":"is","sentiment":"negative","sentiment_score":-0.44989147782325745},{"word":"not","start":68.98694,"end":69.146935,"confidence":1.0,"punctuated_word":"not","sentiment":"negative","sentiment_score":-0.4535689949989319},{"word":"the","start":69.146935,"end":69.30694,"confidence":0.9770508,"punctuated_word":"the","sentiment":"negative","sentiment_score":-0.4147958159446716},{"word":"day","start":69.30694,"end":69.786934,"confidence":1.0,"punctuated_word":"day.","sentiment":"negative","sentiment_score":-0.3665057420730591},{"word":"sorry","start":69.786934,"end":70.286934,"confidence":0.90478516,"punctuated_word":"Sorry.","sentiment":"neutral","sentiment_score":-0.16046464443206787},{"word":"thanks","start":70.42693,"end":70.92693,"confidence":0.99560547,"punctuated_word":"Thanks.","sentiment":"neutral","sentiment_score":-0.016466191038489342},{"word":"okay","start":71.70694,"end":72.20694,"confidence":0.8251953,"punctuated_word":"Okay.","sentiment":"neutral","sentiment_score":0.03626334294676781},{"word":"alright","start":72.66694,"end":73.146935,"confidence":0.93896484,"punctuated_word":"Alright.","sentiment":"neutral","sentiment_score":0.07235562056303024},{"word":"cheers","start":73.146935,"end":73.546936,"confidence":0.9941406,"punctuated_word":"Cheers.","sentiment":"neutral","sentiment_score":0.29735419154167175},{"word":"see","start":73.546936,"end":73.786934,"confidence":0.9790039,"punctuated_word":"See","sentiment":"neutral","sentiment_score":0.2590453624725342},{"word":"you","start":73.786934,"end":74.286934,"confidence":0.97265625,"punctuated_word":"you.","sentiment":"neutral","sentiment_score":0.14323259890079498}],"paragraphs":{"transcript":"\nThank you. Steve speaking. Hello? Yes. Mate, I'm I'm I'm just gonna pass just this round, please.\n\nI'm I am flat out busy. If you call me in a couple of days, you might get a different answer. But right now, I haven't got time that you can think about it. So, yeah, try another call in a few days' time, but, yeah, today is not the day. Sorry.\n\nThanks. Okay. Alright. Cheers. See you.","paragraphs":[{"sentences":[{"text":"Thank you.","start":1.8399999,"end":2.3999999,"sentiment":"positive","sentiment_score":0.37876808643341064},{"text":"Steve speaking.","start":2.3999999,"end":3.1999998,"sentiment":"neutral","sentiment_score":0.09046889841556549},{"text":"Hello?","start":3.1999998,"end":3.6999998,"sentiment":"neutral","sentiment_score":0.0678158700466156},{"text":"Yes.","start":9.84,"end":10.34,"sentiment":"neutral","sentiment_score":0.13375213742256165},{"text":"Mate, I'm I'm I'm just gonna pass just this round, please.","start":49.535,"end":52.975,"sentiment":"neutral","sentiment_score":-0.09373460608449849}],"sentiment":"neutral","sentiment_score":0.006409488837508594,"num_words":17,"start":1.8399999,"end":52.975},{"sentences":[{"text":"I'm I am flat out busy.","start":52.975,"end":57.635,"sentiment":"negative","sentiment_score":-0.470608651638031},{"text":"If you call me in a couple of days, you might get a different answer.","start":58.71,"end":61.27,"sentiment":"negative","sentiment_score":-0.3374373902877172},{"text":"But right now, I haven't got time that you can think about it.","start":61.27,"end":65.11,"sentiment":"negative","sentiment_score":-0.37213057508835423},{"text":"So, yeah, try another call in a few days' time, but, yeah, today is not the day.","start":65.11,"end":69.786934,"sentiment":"neutral","sentiment_score":-0.312884064281688},{"text":"Sorry.","start":69.786934,"end":70.286934,"sentiment":"neutral","sentiment_score":-0.16046464443206787}],"sentiment":"negative","sentiment_score":-0.3500462303367945,"num_words":52,"start":52.975,"end":70.286934},{"sentences":[{"text":"Thanks.","start":70.42693,"end":70.92693,"sentiment":"neutral","sentiment_score":-0.016466191038489342},{"text":"Okay.","start":71.70694,"end":72.20694,"sentiment":"neutral","sentiment_score":0.03626334294676781},{"text":"Alright.","start":72.66694,"end":73.146935,"sentiment":"neutral","sentiment_score":0.07235562056303024},{"text":"Cheers.","start":73.146935,"end":73.546936,"sentiment":"neutral","sentiment_score":0.29735419154167175},{"text":"See you.","start":73.546936,"end":74.286934,"sentiment":"neutral","sentiment_score":0.20113898068666458}],"sentiment":"neutral","sentiment_score":0.1319641542310516,"num_words":6,"start":70.42693,"end":74.286934}]}}]}],"paragraphs":{"transcript":"\nChannel 1: Thank\n\nChannel 0: Hello?\n\nChannel 1: you. Steve speaking. Hello?\n\nChannel 0: Yes. Hi. Good morning. Am I speaking to Steven?\n\nChannel 1: Yes.\n\nChannel 0: Yeah. Good day to you, Steven. My name is Mary calling from Vigilance AI. I hope you're doing well. We are a cybersecurity company that runs an AI powered MDR platform, which investigate and responds to security events 24 by seven while having human in the loop.\n\nWe're trying to get in touch with you, Stephen, because our CTO would love to have a schedule, a quick demo, just to introduce about our company. And we're just hoping and checking you do have an open schedule by next month, looking at on the September 10.\n\nChannel 1: Mate, I'm I'm I'm just gonna pass just this round, please. I'm\n\nChannel 0: Mhmm.\n\nChannel 1: I am flat out busy. If you call me in a couple of days, you might get a different answer. But right now, I haven't got time that you can think about it. So, yeah,\n\nChannel 0: Mhmm.\n\nChannel 1: try another call in a few days' time, but, yeah, today is not the day.\n\nChannel 0: I\n\nChannel 1: Sorry.\n\nChannel 0: see. I under\n\nChannel 1: Thanks.\n\nChannel 0: I understand.\n\nChannel 1: Okay. Alright.\n\nChannel 0: Okay then.\n\nChannel 1: Cheers. See you.","paragraphs":[{"sentences":[{"text":"Thank","start":1.8399999,"end":2.08,"sentiment":"positive","sentiment_score":0.4569603502750397}],"sentiment":"positive","sentiment_score":0.4569603502750397,"channel":1,"num_words":1,"start":1.8399999,"end":2.08},{"sentences":[{"text":"Hello?","start":1.8399999,"end":2.34,"sentiment":"neutral","sentiment_score":0.06463440507650375}],"sentiment":"neutral","sentiment_score":0.06463440507650375,"channel":0,"num_words":1,"start":1.8399999,"end":2.34},{"sentences":[{"text":"you.","start":2.08,"end":2.3999999,"sentiment":"neutral","sentiment_score":0.3005758225917816},{"text":"Steve speaking.","start":2.3999999,"end":3.1999998,"sentiment":"neutral","sentiment_score":0.09046889841556549},{"text":"Hello?","start":3.1999998,"end":3.6999998,"sentiment":"neutral","sentiment_score":0.0678158700466156}],"sentiment":"neutral","sentiment_score":0.13733237236738205,"channel":1,"num_words":4,"start":2.08,"end":3.6999998},{"sentences":[{"text":"Yes.","start":4.3199997,"end":4.7999997,"sentiment":"neutral","sentiment_score":0.06731031835079193},{"text":"Hi.","start":4.7999997,"end":5.2999997,"sentiment":"neutral","sentiment_score":0.11724185943603516},{"text":"Good morning.","start":5.92,"end":7.22,"sentiment":"neutral","sentiment_score":0.215488463640213},{"text":"Am I speaking to Steven?","start":7.3599997,"end":8.9,"sentiment":"neutral","sentiment_score":0.07316262125968934}],"sentiment":"neutral","sentiment_score":0.10903802348507775,"channel":0,"num_words":9,"start":4.3199997,"end":8.9},{"sentences":[{"text":"Yes.","start":9.84,"end":10.34,"sentiment":"neutral","sentiment_score":0.13375213742256165}],"sentiment":"neutral","sentiment_score":0.13375213742256165,"channel":1,"num_words":1,"start":9.84,"end":10.34},{"sentences":[{"text":"Yeah.","start":10.8,"end":11.28,"sentiment":"neutral","sentiment_score":0.2814899981021881},{"text":"Good day to you, Steven.","start":11.28,"end":12.58,"sentiment":"positive","sentiment_score":0.5185401916503907},{"text":"My name is Mary calling from Vigilance AI.","start":13.325001,"end":17.245,"sentiment":"positive","sentiment_score":0.385519590228796},{"text":"I hope you're doing well.","start":17.245,"end":18.625,"sentiment":"positive","sentiment_score":0.6437324404716491},{"text":"We are a cybersecurity company that runs an AI powered MDR platform, which investigate and responds to security events 24 by seven while having human in the loop.","start":20.285,"end":33.57,"sentiment":"neutral","sentiment_score":0.2970417764570032}],"sentiment":"positive","sentiment_score":0.37221658768806054,"channel":0,"num_words":47,"start":10.8,"end":33.57},{"sentences":[{"text":"We're trying to get in touch with you, Stephen, because our CTO would love to have a schedule, a quick demo, just to introduce about our company.","start":34.11,"end":41.97,"sentiment":"positive","sentiment_score":0.3739377751394554},{"text":"And we're just hoping and checking you do have an open schedule by next month, looking at on the September 10.","start":42.835,"end":49.255005,"sentiment":"neutral","sentiment_score":0.18912848901180995}],"sentiment":"neutral","sentiment_score":0.29308371245861053,"channel":0,"num_words":48,"start":34.11,"end":49.255005},{"sentences":[{"text":"Mate, I'm I'm I'm just gonna pass just this round, please.","start":49.535,"end":52.975,"sentiment":"neutral","sentiment_score":-0.09373460608449849},{"text":"I'm","start":52.975,"end":53.475,"sentiment":"neutral","sentiment_score":-0.2567000389099121}],"sentiment":"neutral","sentiment_score":-0.10731505881994963,"channel":1,"num_words":12,"start":49.535,"end":53.475},{"sentences":[{"text":"Mhmm.","start":54.195,"end":54.695,"sentiment":"neutral","sentiment_score":-0.2603633403778076}],"sentiment":"neutral","sentiment_score":-0.2603633403778076,"channel":0,"num_words":1,"start":54.195,"end":54.695},{"sentences":[{"text":"I am flat out busy.","start":54.735,"end":57.635,"sentiment":"negative","sentiment_score":-0.5133903741836547},{"text":"If you call me in a couple of days, you might get a different answer.","start":58.71,"end":61.27,"sentiment":"negative","sentiment_score":-0.3374373902877172},{"text":"But right now, I haven't got time that you can think about it.","start":61.27,"end":65.11,"sentiment":"negative","sentiment_score":-0.37213057508835423},{"text":"So, yeah,","start":65.11,"end":66.42693,"sentiment":"neutral","sentiment_score":-0.2317432537674904}],"sentiment":"negative","sentiment_score":-0.3694199059690748,"channel":1,"num_words":35,"start":54.735,"end":66.42693},{"sentences":[{"text":"Mhmm.","start":66.19688,"end":66.69688,"sentiment":"neutral","sentiment_score":-0.20567327737808228}],"sentiment":"neutral","sentiment_score":-0.20567327737808228,"channel":0,"num_words":1,"start":66.19688,"end":66.69688},{"sentences":[{"text":"try another call in a few days' time, but, yeah, today is not the day.","start":66.42693,"end":69.786934,"sentiment":"neutral","sentiment_score":-0.3237028390169144}],"sentiment":"neutral","sentiment_score":-0.3237028390169144,"channel":1,"num_words":15,"start":66.42693,"end":69.786934},{"sentences":[{"text":"I","start":69.476875,"end":69.796875,"sentiment":"neutral","sentiment_score":-0.1527995765209198}],"sentiment":"neutral","sentiment_score":-0.1527995765209198,"channel":0,"num_words":1,"start":69.476875,"end":69.796875},{"sentences":[{"text":"Sorry.","start":69.786934,"end":70.286934,"sentiment":"neutral","sentiment_score":-0.16046464443206787}],"sentiment":"neutral","sentiment_score":-0.16046464443206787,"channel":1,"num_words":1,"start":69.786934,"end":70.286934},{"sentences":[{"text":"see.","start":69.796875,"end":70.19688,"sentiment":"neutral","sentiment_score":-0.08897966146469116},{"text":"I under","start":70.19688,"end":70.67687,"sentiment":"neutral","sentiment_score":-0.05250239744782448}],"sentiment":"neutral","sentiment_score":-0.0646614854534467,"channel":0,"num_words":3,"start":69.796875,"end":70.67687},{"sentences":[{"text":"Thanks.","start":70.42693,"end":70.92693,"sentiment":"neutral","sentiment_score":-0.016466191038489342}],"sentiment":"neutral","sentiment_score":-0.016466191038489342,"channel":1,"num_words":1,"start":70.42693,"end":70.92693},{"sentences":[{"text":"I understand.","start":71.23688,"end":71.976875,"sentiment":"neutral","sentiment_score":-0.01065570954233408}],"sentiment":"neutral","sentiment_score":-0.01065570954233408,"channel":0,"num_words":2,"start":71.23688,"end":71.976875},{"sentences":[{"text":"Okay.","start":71.70694,"end":72.20694,"sentiment":"neutral","sentiment_score":0.03626334294676781},{"text":"Alright.","start":72.66694,"end":73.146935,"sentiment":"neutral","sentiment_score":0.07235562056303024}],"sentiment":"neutral","sentiment_score":0.054309481754899025,"channel":1,"num_words":2,"start":71.70694,"end":73.146935},{"sentences":[{"text":"Okay then.","start":72.756874,"end":73.57687,"sentiment":"neutral","sentiment_score":0.11289412900805473}],"sentiment":"neutral","sentiment_score":0.11289412900805473,"channel":0,"num_words":2,"start":72.756874,"end":73.57687},{"sentences":[{"text":"Cheers.","start":73.146935,"end":73.546936,"sentiment":"neutral","sentiment_score":0.29735419154167175},{"text":"See you.","start":73.546936,"end":74.286934,"sentiment":"neutral","sentiment_score":0.20113898068666458}],"sentiment":"neutral","sentiment_score":0.23321071763833365,"channel":1,"num_words":3,"start":73.146935,"end":74.286934}]},"summary":{"result":"success","short":"A representative from cost security company, Carrefourance AI, calls Steven to offer a demo of their AI-powered MDR platform. Steven is busy and unable to schedule a demo, but the representative suggests calling back in a few days instead. The call ends with the representative thanking Steven and saying they understand."},"intents":{"segments":[{"text":"We're trying to get in touch with you, Stephen, because our CTO would love to have a schedule, a quick demo, just to introduce about our company.","start_word":63,"end_word":89,"intents":[{"intent":"Schedule demo","confidence_score":0.18441646}]},{"text":"I'm Mhmm.","start_word":122,"end_word":123,"intents":[{"intent":"Pass round","confidence_score":0.50045055}]}]},"sentiments":{"segments":[{"text":"Hello?","start_word":0,"end_word":0,"sentiment":"neutral","sentiment_score":0.06463440507650375},{"text":"Thank you.","start_word":1,"end_word":2,"sentiment":"positive","sentiment_score":0.3527039885520935},{"text":"Steve speaking. Hello? Yes. Hi. Good morning. Am I speaking to Steven? Yes. Yeah.","start_word":3,"end_word":16,"sentiment":"neutral","sentiment_score":0.12171422690153122},{"text":"Good day to you, Steven. My name is Mary calling from Vigilance AI. I hope you're doing well.","start_word":17,"end_word":34,"sentiment":"positive","sentiment_score":0.5026479959487915},{"text":"We are a cybersecurity company that runs an AI powered MDR platform, which investigate and responds to security events 24 by seven while having human in the loop.","start_word":35,"end_word":62,"sentiment":"neutral","sentiment_score":0.29846182465553284},{"text":"We're trying to get in touch with you, Stephen, because our CTO would love to have a schedule, a quick demo, just to introduce about our company.","start_word":63,"end_word":89,"sentiment":"positive","sentiment_score":0.3748989403247833},{"text":"And we're just hoping and checking you do have an open schedule by next month, looking at on the September 10. Mate, I'm I'm I'm just gonna pass just this round, please. I'm Mhmm.","start_word":90,"end_word":123,"sentiment":"neutral","sentiment_score":0.018714874982833862},{"text":"I am flat out busy.","start_word":124,"end_word":128,"sentiment":"negative","sentiment_score":-0.5064896941184998},{"text":"If you call me in a couple of days, you might get a different answer.","start_word":129,"end_word":143,"sentiment":"neutral","sentiment_score":-0.3310967683792114},{"text":"But right now, I haven't got time that you can think about it.","start_word":144,"end_word":156,"sentiment":"negative","sentiment_score":-0.3721543848514557},{"text":"So, yeah, Mhmm. try another call in a few days' time, but, yeah, today is not the day. I Sorry. see. I under Thanks. I understand. Okay. Alright. Okay then. Cheers. See you.","start_word":157,"end_word":189,"sentiment":"neutral","sentiment_score":-0.12569163739681244}],"average":{"sentiment":"neutral","sentiment_score":0.06844695234473372}}}}