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How's your day been going? That's okay. Yep. Yeah. Yep. Yeah. And I'm glad you did find that because, yeah, on those in initial ones, it wasn't there. So I'm I'm glad you did find that. Yeah. Mhmm. Yep. Yep. Yep. Yeah. Totally. So what I'll do from here is because it is changing my voice slightly, I will have to get it updated, but that's okay. So what I'll do is I will just update and focus on this super. And then would you like to retain your current cover for the time being and then reassess it? Yes. Yes. So you wanna yeah. Yeah. Yep. Yep. Yep. Yep. Yes. The investments were a lot better. Yes. Yep. Yep. Yep. Yeah. That's okay. I can get that sorted. Now I do wanna just triple check that you just wanna keep your towel and then plumb suit, but you still wanna cancel those ones? Yes. Hub Hub 24? Yep. Oh, perfect. And just keeping your tile insurances? Yes. Okay. Perfect. Now I will get this updated. It shouldn't take me too long. Now when is a good time for you to go over? It shouldn't take too long because there's not too much that would have changed. It would just be bit outdated returns and fees. So I can probably do you prefer morning or afternoon? What works best for you? Okay. Let let me have a look here. I could do Thursday next week. How's that looking for you? Perfect. So do I. Because my husband is booked. So perfect. I can basically do any time from 9AM my time, which is 10:00 your time, till 11:00 my time, which is 12:00 your time. What works best? Yep. Okay. Perfect. 11:30 your time, which is 10:30 my time. I will get that sorted. Now I do wanna quickly check with you as well if there is anything that has changed in your situation since we did the fax line. Perfect. Income's the same. Assets, everything's the same? Yeah. Amazing. Perfect. Now that is booked in for you next Thursday, March 5 at 11:30AM your time. Like I said, it shouldn't be true too much to go through, and I will change it to to keep your child insurances for now. And then we can always reassess that down the track. That is no problem at all. Mhmm. Perfect. Well, I look forward to speaking with you next Thursday. Okay. No problem. No problem. We'll speak soon. 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afternoon. This is Veronica from Oakview Financial. How are you? Hello? Can you hear me?\n\nSorry. This is Veronica from Oakview Financial. Good. Thanks. How are you?\n\nThat's good. How's your day been going? That's okay. Yep. Yeah.\n\nYep. Yeah. And I'm glad you did find that because, yeah, on those in initial ones, it wasn't there. So I'm I'm glad you did find that. Yeah.\n\nMhmm. Yep. Yep. Yep. Yeah.\n\nTotally. So what I'll do from here is because it is changing my voice slightly, I will have to get it updated, but that's okay. So what I'll do is I will just update and focus on this super. And then would you like to retain your current cover for the time being and then reassess it? Yes.\n\nYes. So you wanna yeah. Yeah. Yep. Yep.\n\nYep. Yep. Yes. The investments were a lot better. Yes.\n\nYep. Yep. Yep. Yeah. That's okay.\n\nI can get that sorted. Now I do wanna just triple check that you just wanna keep your towel and then plumb suit, but you still wanna cancel those ones? Yes. Hub Hub 24? Yep.\n\nOh, perfect. And just keeping your tile insurances? Yes. Okay. Perfect.\n\nNow I will get this updated. It shouldn't take me too long. Now when is a good time for you to go over? It shouldn't take too long because there's not too much that would have changed. It would just be bit outdated returns and fees.\n\nSo I can probably do you prefer morning or afternoon? What works best for you? Okay. Let let me have a look here. I could do Thursday next week.\n\nHow's that looking for you? Perfect. So do I. Because my husband is booked. So perfect.\n\nI can basically do any time from 9AM my time, which is 10:00 your time, till 11:00 my time, which is 12:00 your time. What works best? Yep. Okay. Perfect.\n\n11:30 your time, which is 10:30 my time. I will get that sorted. Now I do wanna quickly check with you as well if there is anything that has changed in your situation since we did the fax line. Perfect. Income's the same.\n\nAssets, everything's the same? Yeah. Amazing. Perfect. Now that is booked in for you next Thursday, March 5 at 11:30AM your time.\n\nLike I said, it shouldn't be true too much to go through, and I will change it to to keep your child insurances for now. And then we can always reassess that down the track. That is no problem at all. Mhmm. Perfect.\n\nWell, I look forward to speaking with you next Thursday. Okay. No problem. No problem. We'll speak soon.\n\nBye.","paragraphs":[{"sentences":[{"text":"Good afternoon.","start":2.48,"end":3.12,"sentiment":"neutral","sentiment_score":0.24682718515396118},{"text":"This is Veronica from Oakview Financial.","start":3.12,"end":5.22,"sentiment":"neutral","sentiment_score":0.10979548965891202},{"text":"How are you?","start":5.2799997,"end":6.1,"sentiment":"neutral","sentiment_score":0.10583920031785965},{"text":"Hello?","start":8.96,"end":9.36,"sentiment":"neutral","sentiment_score":0.0007700878195464611},{"text":"Can you hear me?","start":9.36,"end":10.34,"sentiment":"neutral","sentiment_score":-0.0030292937299236655}],"sentiment":"neutral","sentiment_score":0.09116236388217658,"num_words":16,"start":2.48,"end":10.34},{"sentences":[{"text":"Sorry.","start":12.735001,"end":12.975,"sentiment":"neutral","sentiment_score":0.004455996677279472},{"text":"This is Veronica from Oakview 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Hello? Sorry. Hi. Hello? Yes. I can hear you now. Hi, Veronica. How are you? Not too bad. Not too bad. Sorry. We've been going back and forth back and forth. I I see, I kept wondering why with the insure I was so confused with the insurances because I was I thought I had the same as my husband because I, you know, we were just gonna be and then I went into and then dug deeper, spoke to them, and figured it all out. And then I realized I do have a life insurance with them as well. Yes. Yeah. No. That's that's wonderful. I I'm glad that sorted now. I still need to speak to them because I want to understand in terms of coverage and everything. They haven't been able to go so far. But but yeah. So I spoke to Jordan, and I was wondering that, you know, in obviously, being respectful of your time as well. If we could for now, if you could just switch to super, and then as soon as I have more clarity on the insurances, and then we can, you know, I can initiate a conversation with you on the insurances as well. Yes. For the for the insurances. Yeah? Yes. Yes. So so we leave the insurances as well. We don't touch that part. Just with the super, we change to what you were recommending earlier because I believe that's that's a better performing super. Is that correct? Yeah. Yeah. So we we do that. And then, yeah, as soon as I've done my assessment of the rest of it, I will then yeah. Yes. So changing that to what were you recommending to something yes. Half 20 4. Yes. Yes. Correct. Yes. Yeah. Depending on the time the day that you're looking at. Yeah. Thursday next week. I've got morning available. Yeah. Okay. Wonderful. Yeah. Let's do let's do so 10:10 Let's do either eleven or 11:30. 11:30. Let's do 11:30. No. Nothing. Nothing. Yes. Yes. Absolutely. Nothing's Yep. Yep. Okay. Yep. 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Hello? Sorry. Hi. Hello?\n\nYes. I can hear you now. Hi, Veronica. How are you? Not too bad.\n\nNot too bad. Sorry. We've been going back and forth back and forth. I I see, I kept wondering why with the insure I was so confused with the insurances because I was I thought I had the same as my husband because I, you know, we were just gonna be and then I went into and then dug deeper, spoke to them, and figured it all out. And then I realized I do have a life insurance with them as well.\n\nYes. Yeah. No. That's that's wonderful. I I'm glad that sorted now.\n\nI still need to speak to them because I want to understand in terms of coverage and everything. They haven't been able to go so far. But but yeah. So I spoke to Jordan, and I was wondering that, you know, in obviously, being respectful of your time as well. 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then we can, you know, I can initiate a conversation with you on the insurances as well.","start":80.045,"end":92.19,"sentiment":"neutral","sentiment_score":0.02624295110858622}],"sentiment":"neutral","sentiment_score":-0.023097200663355383,"num_words":92,"start":63.16,"end":92.19},{"sentences":[{"text":"Yes.","start":100.225006,"end":100.725006,"sentiment":"neutral","sentiment_score":0.1371035873889923},{"text":"For the for the insurances.","start":110.945,"end":113.125,"sentiment":"neutral","sentiment_score":0.01018079724162817},{"text":"Yeah?","start":113.345,"end":113.58,"sentiment":"neutral","sentiment_score":0.031368743628263474},{"text":"Yes.","start":114.62,"end":114.94,"sentiment":"neutral","sentiment_score":0.048828303813934326},{"text":"Yes.","start":114.94,"end":115.18,"sentiment":"neutral","sentiment_score":0.03400852531194687}],"sentiment":"neutral","sentiment_score":0.03357923848347531,"num_words":9,"start":100.225006,"end":115.18},{"sentences":[{"text":"So so we leave 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4.","start":158.925,"end":159.645,"sentiment":"neutral","sentiment_score":0.020862054079771042},{"text":"Yes.","start":159.645,"end":160.145,"sentiment":"neutral","sentiment_score":0.06708766520023346},{"text":"Yes.","start":163.245,"end":163.645,"sentiment":"neutral","sentiment_score":0.08925490826368332},{"text":"Correct.","start":163.645,"end":164.125,"sentiment":"neutral","sentiment_score":0.13387581706047058},{"text":"Yes.","start":164.125,"end":164.625,"sentiment":"neutral","sentiment_score":0.1664184033870697}],"sentiment":"neutral","sentiment_score":0.0741747080215386,"num_words":7,"start":158.925,"end":164.625},{"sentences":[{"text":"Yeah.","start":177.74,"end":178.24,"sentiment":"neutral","sentiment_score":-0.10165105015039444},{"text":"Depending on the time the day that you're looking 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time.","start":273.265,"end":274.325,"sentiment":"positive","sentiment_score":0.49335455149412155},{"text":"Bye.","start":274.785,"end":275.285,"sentiment":"neutral","sentiment_score":0.16208796203136444},{"text":"Yep.","start":275.98502,"end":276.385,"sentiment":"neutral","sentiment_score":0.09062331169843674},{"text":"Bye.","start":276.385,"end":276.885,"sentiment":"neutral","sentiment_score":-0.10189197957515717}],"sentiment":"positive","sentiment_score":0.4683568198233843,"num_words":12,"start":272.065,"end":276.885}]}}]}],"paragraphs":{"transcript":"\nChannel 1: Hello?\n\nChannel 0: Good afternoon. This is Veronica\n\nChannel 1: Hello?\n\nChannel 0: from Oakview Financial. How are you?\n\nChannel 1: Sorry. Hi. Hello?\n\nChannel 0: Hello? Can you hear me?\n\nChannel 1: Yes. I can hear you now.\n\nChannel 0: Sorry. This is Veronica from Oakview Financial.\n\nChannel 1: Hi, Veronica. How are you?\n\nChannel 0: Good. Thanks. How are you?\n\nChannel 1: Not too bad. Not too bad.\n\nChannel 0: That's good. How's your\n\nChannel 1: Sorry.\n\nChannel 0: day\n\nChannel 1: We've\n\nChannel 0: been\n\nChannel 1: been\n\nChannel 0: going?\n\nChannel 1: going back and forth back and forth. I\n\nChannel 0: That's\n\nChannel 1: I\n\nChannel 0: okay.\n\nChannel 1: see, I kept wondering why with the insure I was so confused with the insurances because I was I thought I had the same as my husband because I, you know, we were just gonna be and then I went into and then dug deeper, spoke to them, and figured it all out.\n\nChannel 0: Yep.\n\nChannel 1: And then\n\nChannel 0: Yeah.\n\nChannel 1: I realized I do have a life insurance with them as well.\n\nChannel 0: Yep. Yeah. And I'm glad you did find that because, yeah, on those in initial ones, it wasn't there. So I'm I'm glad you did find that.\n\nChannel 1: Yes. Yeah. No. That's that's wonderful. I I'm glad that sorted now.\n\nI still\n\nChannel 0: Yeah.\n\nChannel 1: need to speak to them because I want to understand in terms of coverage and everything. They haven't\n\nChannel 0: Mhmm.\n\nChannel 1: been able to go so far.\n\nChannel 0: Yep.\n\nChannel 1: But but yeah. So I spoke to Jordan, and I was\n\nChannel 0: Yep.\n\nChannel 1: wondering that, you know, in obviously, being respectful of your time as well. If we could for now, if you could just switch to super,\n\nChannel 0: Yep.\n\nChannel 1: and then as soon as I have more clarity on the insurances, and then we can, you know, I can initiate a conversation with you on the insurances as well.\n\nChannel 0: Yeah. Totally. So what I'll do from here is because it is changing my voice slightly, I will have to get it updated, but that's okay.\n\nChannel 1: Yes.\n\nChannel 0: So what I'll do is I will just update and focus on this super. And then would you like to retain your current cover for the time being and then reassess\n\nChannel 1: For the\n\nChannel 0: it?\n\nChannel 1: for the insurances. Yeah?\n\nChannel 0: Yes. Yes. So\n\nChannel 1: Yes.\n\nChannel 0: you wanna\n\nChannel 1: Yes. So so\n\nChannel 0: yeah.\n\nChannel 1: we leave\n\nChannel 0: Yeah.\n\nChannel 1: the insurances as well.\n\nChannel 0: Yep.\n\nChannel 1: We don't touch that part.\n\nChannel 0: Yep. Yep.\n\nChannel 1: Just\n\nChannel 0: Yep.\n\nChannel 1: with the super, we change to what you were recommending earlier because I believe that's that's a better performing super. Is that correct?\n\nChannel 0: Yes. The investments were a lot better. Yes.\n\nChannel 1: Yeah. Yeah. So\n\nChannel 0: Yep.\n\nChannel 1: we we do that.\n\nChannel 0: Yep.\n\nChannel 1: And then, yeah, as soon as I've done my assessment of the rest\n\nChannel 0: Yep.\n\nChannel 1: of it, I will then\n\nChannel 0: Yeah.\n\nChannel 1: yeah.\n\nChannel 0: That's okay. I can get that sorted. Now I do wanna just triple check that you just wanna keep your towel and then plumb suit, but you still wanna cancel those ones?\n\nChannel 1: Yes. So changing\n\nChannel 0: Yes.\n\nChannel 1: that to what were you recommending to something\n\nChannel 0: Hub Hub 24?\n\nChannel 1: yes. Half 20\n\nChannel 0: Yep.\n\nChannel 1: 4. Yes.\n\nChannel 0: Oh, perfect. And just keeping your tile insurances?\n\nChannel 1: Yes. Correct.\n\nChannel 0: Yes.\n\nChannel 1: Yes.\n\nChannel 0: Okay. Perfect. Now I will get this updated. It shouldn't take me too long. Now when is a good time for you to go over?\n\nIt shouldn't take too long because there's not too much that would have changed. It would just\n\nChannel 1: Yeah.\n\nChannel 0: be bit outdated returns and fees. So I can probably do you prefer morning or afternoon? What works best for you?\n\nChannel 1: Depending on the time the day that you're looking at.\n\nChannel 0: Okay. Let let me have a look here. I could do Thursday next week.\n\nChannel 1: Yeah.\n\nChannel 0: How's that looking for you?\n\nChannel 1: Thursday next week. I've got morning available.\n\nChannel 0: Perfect. So do I. Because my husband is booked.\n\nChannel 1: Yeah. Okay. Wonderful.\n\nChannel 0: So perfect. I can basically do any time from\n\nChannel 1: Yeah.\n\nChannel 0: 9AM my time, which is 10:00 your time, till 11:00 my time, which is 12:00 your time.\n\nChannel 1: Let's\n\nChannel 0: What works\n\nChannel 1: do\n\nChannel 0: best?\n\nChannel 1: let's do so 10:10 Let's do either eleven or 11:30. 11:30.\n\nChannel 0: Yep.\n\nChannel 1: Let's do 11:30.\n\nChannel 0: Okay. Perfect. 11:30 your time, which is 10:30 my time. I will get that sorted. Now I do wanna quickly check with you as well if there is anything that has changed in your situation since we did the fax\n\nChannel 1: No.\n\nChannel 0: line.\n\nChannel 1: Nothing. Nothing.\n\nChannel 0: Perfect. Income's the same. Assets, everything's the same?\n\nChannel 1: Yes. Yes.\n\nChannel 0: Yeah.\n\nChannel 1: Absolutely.\n\nChannel 0: Amazing.\n\nChannel 1: Nothing's\n\nChannel 0: Perfect. Now that is booked in for you next Thursday, March 5\n\nChannel 1: Yep.\n\nChannel 0: at 11:30AM your time. Like I said, it shouldn't be true too much to go through, and I will change it to to keep your child insurances for now. And\n\nChannel 1: Yep.\n\nChannel 0: then we can always reassess that down the track. That is no\n\nChannel 1: Okay.\n\nChannel 0: problem at all.\n\nChannel 1: Yep. Sounds good.\n\nChannel 0: Mhmm. Perfect. Well, I look forward to speaking with you next Thursday.\n\nChannel 1: Yep. Alright. Thank you so\n\nChannel 0: Okay.\n\nChannel 1: much, Veronica. Thanks for\n\nChannel 0: No\n\nChannel 1: your time.\n\nChannel 0: problem. No problem.\n\nChannel 1: Bye.\n\nChannel 0: We'll speak soon. Bye.\n\nChannel 1: Yep. Bye.","paragraphs":[{"sentences":[{"text":"Hello?","start":0.96,"end":1.46,"sentiment":"neutral","sentiment_score":0.03796928748488426}],"sentiment":"neutral","sentiment_score":0.03796928748488426,"channel":1,"num_words":1,"start":0.96,"end":1.46},{"sentences":[{"text":"Good afternoon.","start":2.48,"end":3.12,"sentiment":"neutral","sentiment_score":0.24682718515396118},{"text":"This is Veronica","start":3.12,"end":3.9399998,"sentiment":"neutral","sentiment_score":0.12813379863897958}],"sentiment":"neutral","sentiment_score":0.17561115324497223,"channel":0,"num_words":5,"start":2.48,"end":3.9399998},{"sentences":[{"text":"Hello?","start":3.6799998,"end":4.18,"sentiment":"neutral","sentiment_score":0.1013978198170662}],"sentiment":"neutral","sentiment_score":0.1013978198170662,"channel":1,"num_words":1,"start":3.6799998,"end":4.18},{"sentences":[{"text":"from Oakview Financial.","start":4.0,"end":5.22,"sentiment":"neutral","sentiment_score":0.09145718067884445},{"text":"How are 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back and forth back and 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I kept wondering why with the insure I was so confused with the insurances because I was I thought I had the same as my husband because I, you know, we were just gonna be and then I went into and then dug deeper, spoke to them, and figured it all out.","start":27.515,"end":47.715,"sentiment":"neutral","sentiment_score":-0.19032632320557}],"sentiment":"neutral","sentiment_score":-0.19032632320557,"channel":1,"num_words":53,"start":27.515,"end":47.715},{"sentences":[{"text":"Yep.","start":47.615,"end":48.095,"sentiment":"neutral","sentiment_score":0.023961564525961876}],"sentiment":"neutral","sentiment_score":0.023961564525961876,"channel":0,"num_words":1,"start":47.615,"end":48.095},{"sentences":[{"text":"And 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Veronica expresses confusion about the coverage and the representative updates her on the situation. They schedule a call for Thursday to discuss further and clarify details about the insurances."},"intents":{"segments":[{"text":"So what I'll do from here is because it is changing my voice slightly, I will have to get it updated, but that's okay. Yes.","start_word":278,"end_word":302,"intents":[{"intent":"Update voice","confidence_score":0.2827621}]},{"text":"So what I'll do is I will just update and focus on this super. And then would you like to retain your current cover for the time being and then reassess For the it?","start_word":303,"end_word":336,"intents":[{"intent":"Maintain current cover","confidence_score":0.2605541}]},{"text":"The investments were a lot better. Yes. Yeah.","start_word":392,"end_word":399,"intents":[{"intent":"Recommend better investments","confidence_score":0.0010490053}]},{"text":"And just keeping your tile insurances? Yes. Correct.","start_word":484,"end_word":491,"intents":[{"intent":"Update tile insurances","confidence_score":0.02310761}]}]},"sentiments":{"segments":[{"text":"Hello? Good afternoon. This is Veronica Hello? from Oakview Financial. How are you? Sorry. Hi. Hello? Hello? Can you hear me? Yes. I can hear you now. Sorry. This is Veronica from Oakview Financial. Hi, Veronica. How are you?","start_word":0,"end_word":38,"sentiment":"neutral","sentiment_score":0.06606076657772064},{"text":"Good. Thanks.","start_word":39,"end_word":40,"sentiment":"positive","sentiment_score":0.4108693599700928},{"text":"How are you? Not too bad. Not too bad.","start_word":41,"end_word":49,"sentiment":"neutral","sentiment_score":0.2202235460281372},{"text":"That's good.","start_word":50,"end_word":51,"sentiment":"positive","sentiment_score":0.46701058745384216},{"text":"How's your Sorry. day We've been been going? going back and forth back and forth. I That's I okay. see, I kept wondering why with the insure I was so confused with the insurances because I was I thought I had the same as my husband because I, you know, we were just gonna be and then I went into and then dug deeper, spoke to them, and figured it all out. Yep. And then Yeah. I realized I do have a life insurance with them as well. Yep. Yeah.","start_word":52,"end_word":141,"sentiment":"neutral","sentiment_score":-0.09811974316835403},{"text":"And I'm glad you did find that because, yeah, on those in initial ones, it wasn't there. So I'm I'm glad you did find that.","start_word":142,"end_word":166,"sentiment":"positive","sentiment_score":0.4012131989002228},{"text":"Yes. Yeah. No.","start_word":167,"end_word":169,"sentiment":"neutral","sentiment_score":0.1974143385887146},{"text":"That's that's wonderful. I I'm glad that sorted now.","start_word":170,"end_word":178,"sentiment":"positive","sentiment_score":0.5713149905204773},{"text":"I still Yeah. need to speak to them because I want to understand in terms of coverage and everything. They haven't Mhmm. been able to go so far. Yep. But but yeah. So I spoke to Jordan, and I was Yep. wondering that, you know, in obviously, being respectful of your time as well. If we could for now, if you could just switch to super, Yep. and then as soon as I have more clarity on the insurances, and then we can, you know, I can initiate a conversation with you on the insurances as well. Yeah. Totally. So what I'll do from here is because it is changing my voice slightly, I will have to get it updated, but that's okay. Yes. So what I'll do is I will just update and focus on this super. And then would you like to retain your current cover for the time being and then reassess For the it? for the insurances. Yeah? Yes. Yes. So Yes. you wanna Yes. So so yeah. we leave Yeah. the insurances as well. Yep. We don't touch that part. Yep. Yep. Just Yep. with the super, we change to what you were recommending earlier because I believe that's that's a better performing super. Is that correct? Yes.","start_word":179,"end_word":391,"sentiment":"neutral","sentiment_score":0.0524628142620756},{"text":"The investments were a lot better.","start_word":392,"end_word":397,"sentiment":"positive","sentiment_score":0.4034872055053711},{"text":"Yes. Yeah. Yeah. So Yep. we we do that. Yep. And then, yeah, as soon as I've done my assessment of the rest Yep. of it, I will then Yeah. yeah. That's okay. I can get that sorted. Now I do wanna just triple check that you just wanna keep your towel and then plumb suit, but you still wanna cancel those ones? Yes. So changing Yes. that to what were you recommending to something Hub Hub 24? yes. Half 20 Yep. 4. Yes. Oh, perfect. And just keeping your tile insurances? Yes. Correct. Yes. Yes. Okay.","start_word":398,"end_word":494,"sentiment":"neutral","sentiment_score":0.061737194657325745},{"text":"Perfect. Now I will get this updated.","start_word":495,"end_word":501,"sentiment":"positive","sentiment_score":0.4406608045101166},{"text":"It shouldn't take me too long. Now when is a good time for you to go over? It shouldn't take too long because there's not too much that would have changed. It would just Yeah. be bit outdated returns and fees. So I can probably do you prefer morning or afternoon? What works best for you? Depending on the time the day that you're looking at. Okay. Let let me have a look here. I could do Thursday next week. Yeah. How's that looking for you? Thursday next week. I've got morning available.","start_word":502,"end_word":594,"sentiment":"neutral","sentiment_score":0.01304901687688725},{"text":"Perfect.","start_word":595,"end_word":595,"sentiment":"positive","sentiment_score":0.3837141990661621},{"text":"So do I. Because my husband is booked. Yeah. Okay.","start_word":596,"end_word":605,"sentiment":"neutral","sentiment_score":0.17630991339683533},{"text":"Wonderful. So perfect.","start_word":606,"end_word":608,"sentiment":"positive","sentiment_score":0.5370849967002869},{"text":"I can basically do any time from Yeah. 9AM my time, which is 10:00 your time, till 11:00 my time, which is 12:00 your time. Let's What works do best? let's do so 10:10 Let's do either eleven or 11:30. 11:30. Yep. Let's do 11:30. Okay. Perfect. 11:30 your time, which is 10:30 my time. I will get that sorted. Now I do wanna quickly check with you as well if there is anything that has changed in your situation since we did the fax No. line. Nothing. Nothing. Perfect. Income's the same. Assets, everything's the same? Yes. Yes. Yeah. Absolutely.","start_word":609,"end_word":709,"sentiment":"neutral","sentiment_score":0.07986082881689072},{"text":"Amazing.","start_word":710,"end_word":710,"sentiment":"positive","sentiment_score":0.3975129723548889},{"text":"Nothing's Perfect. Now that is booked in for you next Thursday, March 5 Yep. at 11:30AM your time. Like I said, it shouldn't be true too much to go through, and I will change it to to keep your child insurances for now. And Yep. then we can always reassess that down the track. That is no Okay. problem at all. Yep.","start_word":711,"end_word":772,"sentiment":"neutral","sentiment_score":0.09164704382419586},{"text":"Sounds good. Mhmm. Perfect. Well, I look forward to speaking with you next Thursday.","start_word":773,"end_word":786,"sentiment":"positive","sentiment_score":0.5029091238975525},{"text":"Yep.","start_word":787,"end_word":787,"sentiment":"neutral","sentiment_score":0.1554345190525055},{"text":"Alright. Thank you so Okay. much, Veronica. 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