{"metadata":{"transaction_key":"deprecated","request_id":"019f1b99-4d49-73f1-828d-f18fbbed9148","sha256":"499682b1907f272ba32f7af1d9d0ef4afacc1d76135cfe7561b25691828a4f34","created":"2026-07-01T02:54:20.641Z","duration":4.4639373,"channels":2,"models":["c0dd532d-9b09-484d-a717-be8b6fd1bb8c"],"model_info":{"c0dd532d-9b09-484d-a717-be8b6fd1bb8c":{"name":"2-phonecall-nova","version":"2024-02-07.8919","arch":"nova-2"}},"summary_info":{"model_uuid":"67875a7f-c9c4-48a0-aa55-5bdb8a91c34a","input_tokens":0,"output_tokens":0},"sentiment_info":{"model_uuid":"80ab3179-d113-4254-bd6b-4a2f96498695","input_tokens":19,"output_tokens":19},"intents_info":{"model_uuid":"80ab3179-d113-4254-bd6b-4a2f96498695","input_tokens":19,"output_tokens":6}},"results":{"channels":[{"alternatives":[{"transcript":"","confidence":0.0,"words":[],"paragraphs":{"transcript":"\n","paragraphs":[]}}]},{"alternatives":[{"transcript":"Call has been forwarded to voice mail. The person you're trying to reach is not","confidence":1.0,"words":[{"word":"call","start":0.16,"end":0.32,"confidence":0.9111328,"punctuated_word":"Call","sentiment":"negative","sentiment_score":-0.8810409307479858},{"word":"has","start":0.32,"end":0.48,"confidence":0.99902344,"punctuated_word":"has","sentiment":"negative","sentiment_score":-0.8942796587944031},{"word":"been","start":0.48,"end":0.71999997,"confidence":1.0,"punctuated_word":"been","sentiment":"negative","sentiment_score":-0.9219383001327516},{"word":"forwarded","start":0.71999997,"end":1.1999999,"confidence":1.0,"punctuated_word":"forwarded","sentiment":"negative","sentiment_score":-0.9090782403945924},{"word":"to","start":1.1999999,"end":1.36,"confidence":1.0,"punctuated_word":"to","sentiment":"negative","sentiment_score":-0.8754805326461792},{"word":"voice","start":1.36,"end":1.68,"confidence":0.99121094,"punctuated_word":"voice","sentiment":"negative","sentiment_score":-0.9016201496124268},{"word":"mail","start":1.68,"end":2.1799998,"confidence":1.0,"punctuated_word":"mail.","sentiment":"negative","sentiment_score":-0.8958640098571777},{"word":"the","start":2.48,"end":2.6399999,"confidence":1.0,"punctuated_word":"The","sentiment":"negative","sentiment_score":-0.9167928695678712},{"word":"person","start":2.6399999,"end":2.96,"confidence":1.0,"punctuated_word":"person","sentiment":"negative","sentiment_score":-0.8975250720977783},{"word":"you're","start":2.96,"end":3.28,"confidence":0.80566406,"punctuated_word":"you're","sentiment":"negative","sentiment_score":-0.922598361968994},{"word":"trying","start":3.28,"end":3.52,"confidence":1.0,"punctuated_word":"trying","sentiment":"negative","sentiment_score":-0.937370240688324},{"word":"to","start":3.52,"end":3.6799998,"confidence":1.0,"punctuated_word":"to","sentiment":"negative","sentiment_score":-0.9301636219024658},{"word":"reach","start":3.6799998,"end":4.0,"confidence":1.0,"punctuated_word":"reach","sentiment":"negative","sentiment_score":-0.9352920055389404},{"word":"is","start":4.0,"end":4.16,"confidence":1.0,"punctuated_word":"is","sentiment":"negative","sentiment_score":-0.9316255450248718},{"word":"not","start":4.16,"end":4.4639373,"confidence":0.99902344,"punctuated_word":"not","sentiment":"negative","sentiment_score":-0.4757393300533294}],"paragraphs":{"transcript":"\nCall has been forwarded to voice mail. The person you're trying to reach is not","paragraphs":[{"sentences":[{"text":"Call has been forwarded to voice mail.","start":0.16,"end":2.1799998,"sentiment":"negative","sentiment_score":-0.8970431174550738},{"text":"The person you're trying to reach is not","start":2.48,"end":4.4639373,"sentiment":"negative","sentiment_score":-0.8683883808553219}],"sentiment":"negative","sentiment_score":-0.8817605912685395,"num_words":15,"start":0.16,"end":4.4639373}]}}]}],"paragraphs":{"transcript":"\nChannel 1: Call has been forwarded to voice mail. The person you're trying to reach is not","paragraphs":[{"sentences":[{"text":"Call has been forwarded to voice mail.","start":0.16,"end":2.1799998,"sentiment":"negative","sentiment_score":-0.8970431174550738},{"text":"The person you're trying to reach is not","start":2.48,"end":4.4639373,"sentiment":"negative","sentiment_score":-0.8683883808553219}],"sentiment":"negative","sentiment_score":-0.8817605912685395,"channel":1,"num_words":15,"start":0.16,"end":4.4639373}]},"summary":{"result":"success","short":"Call has been forwarded to voice mail. The person you're trying to reach is not"},"intents":{"segments":[{"text":"Call has been forwarded to voice mail.","start_word":1,"end_word":7,"intents":[{"intent":"Identify caller","confidence_score":0.009982859}]}]},"sentiments":{"segments":[{"text":"Call has been forwarded to voice mail. The person you're trying to reach is not","start_word":0,"end_word":14,"sentiment":"negative","sentiment_score":-0.911787748336792}],"average":{"sentiment":"negative","sentiment_score":-0.9117877357884456}}}}