{"metadata":{"transaction_key":"deprecated","request_id":"019f7dcc-c60c-70c1-b2d5-f3964a5a28ab","sha256":"5b8263b44116a794952e4ec253a4292de19eb8e2cb8e8413658075e85b730498","created":"2026-07-20T04:33:20.922Z","duration":3.7439375,"channels":2,"models":["c0dd532d-9b09-484d-a717-be8b6fd1bb8c"],"model_info":{"c0dd532d-9b09-484d-a717-be8b6fd1bb8c":{"name":"2-phonecall-nova","version":"2024-02-07.8919","arch":"nova-2"}},"summary_info":{"model_uuid":"67875a7f-c9c4-48a0-aa55-5bdb8a91c34a","input_tokens":0,"output_tokens":0},"sentiment_info":{"model_uuid":"80ab3179-d113-4254-bd6b-4a2f96498695","input_tokens":16,"output_tokens":16},"intents_info":{"model_uuid":"80ab3179-d113-4254-bd6b-4a2f96498695","input_tokens":16,"output_tokens":4}},"results":{"channels":[{"alternatives":[{"transcript":"","confidence":0.0,"words":[],"paragraphs":{"transcript":"\n","paragraphs":[]}}]},{"alternatives":[{"transcript":"You have called is not available. Please leave a message after the tone.","confidence":1.0,"words":[{"word":"you","start":0.39999998,"end":0.48,"confidence":0.9003906,"punctuated_word":"You","sentiment":"negative","sentiment_score":-0.8382431864738464},{"word":"have","start":0.48,"end":0.71999997,"confidence":0.9819336,"punctuated_word":"have","sentiment":"negative","sentiment_score":-0.8633748888969421},{"word":"called","start":0.71999997,"end":0.88,"confidence":1.0,"punctuated_word":"called","sentiment":"negative","sentiment_score":-0.8811582922935486},{"word":"is","start":0.88,"end":1.04,"confidence":0.9560547,"punctuated_word":"is","sentiment":"negative","sentiment_score":-0.8975903391838074},{"word":"not","start":1.04,"end":1.28,"confidence":1.0,"punctuated_word":"not","sentiment":"negative","sentiment_score":-0.8857417702674866},{"word":"available","start":1.28,"end":1.78,"confidence":1.0,"punctuated_word":"available.","sentiment":"negative","sentiment_score":-0.8644628524780273},{"word":"please","start":2.0,"end":2.32,"confidence":1.0,"punctuated_word":"Please","sentiment":"negative","sentiment_score":-0.7652287483215332},{"word":"leave","start":2.32,"end":2.44,"confidence":1.0,"punctuated_word":"leave","sentiment":"negative","sentiment_score":-0.6223002076148987},{"word":"a","start":2.44,"end":2.56,"confidence":1.0,"punctuated_word":"a","sentiment":"negative","sentiment_score":-0.656574010848999},{"word":"message","start":2.56,"end":2.96,"confidence":1.0,"punctuated_word":"message","sentiment":"negative","sentiment_score":-0.632444441318512},{"word":"after","start":2.96,"end":3.1999998,"confidence":1.0,"punctuated_word":"after","sentiment":"negative","sentiment_score":-0.4989248514175415},{"word":"the","start":3.1999998,"end":3.28,"confidence":1.0,"punctuated_word":"the","sentiment":"negative","sentiment_score":-0.6137421727180481},{"word":"tone","start":3.28,"end":3.7439375,"confidence":1.0,"punctuated_word":"tone.","sentiment":"negative","sentiment_score":-0.3996950089931488}],"paragraphs":{"transcript":"\nYou have called is not available. Please leave a message after the tone.","paragraphs":[{"sentences":[{"text":"You have called is not available.","start":0.39999998,"end":1.78,"sentiment":"negative","sentiment_score":-0.8717618882656097},{"text":"Please leave a message after the tone.","start":2.0,"end":3.7439375,"sentiment":"negative","sentiment_score":-0.5984156344618116}],"sentiment":"negative","sentiment_score":-0.7245754439097184,"num_words":13,"start":0.39999998,"end":3.7439375}]}}]}],"paragraphs":{"transcript":"\nChannel 1: You have called is not available. Please leave a message after the tone.","paragraphs":[{"sentences":[{"text":"You have called is not available.","start":0.39999998,"end":1.78,"sentiment":"negative","sentiment_score":-0.8717618882656097},{"text":"Please leave a message after the tone.","start":2.0,"end":3.7439375,"sentiment":"negative","sentiment_score":-0.5984156344618116}],"sentiment":"negative","sentiment_score":-0.7245754439097184,"channel":1,"num_words":13,"start":0.39999998,"end":3.7439375}]},"summary":{"result":"success","short":"You have called is not available. Please leave a message after the tone."},"intents":{"segments":[{"text":"Please leave a message after the tone.","start_word":6,"end_word":12,"intents":[{"intent":"Leave message","confidence_score":0.8466135}]}]},"sentiments":{"segments":[{"text":"You have called is not available. Please leave a message after the tone.","start_word":0,"end_word":12,"sentiment":"negative","sentiment_score":-0.7325558662414551}],"average":{"sentiment":"negative","sentiment_score":-0.7325558662414551}}}}