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to Kenway and Clark. Please select from the following options. For parts, press 1. For service, press 2. For our admin team, press 3.\n\nFor our sales Good afternoon. Ken Waring Clark on Duwendy. This is Louise. Right. We yeah.\n\nWe've actually got an IT IT team. Sorry. That's hard to say. Yes. Yeah.\n\nSo far, so good. Yeah. So, yeah, we're actually contracted. So yeah. Okay.\n\nNo worries. Bye. Bye.","paragraphs":[{"sentences":[{"text":"Welcome to Kenway and Clark.","start":0.56,"end":2.34,"sentiment":"neutral","sentiment_score":0.19751039445400237},{"text":"Please select from the following options.","start":2.72,"end":4.5,"sentiment":"neutral","sentiment_score":0.06234408045808474},{"text":"For parts, press 1.","start":5.12,"end":6.8199997,"sentiment":"neutral","sentiment_score":0.02824455965310335},{"text":"For service, press 2.","start":6.96,"end":8.9,"sentiment":"neutral","sentiment_score":0.033098526764661074},{"text":"For our admin team, press 3.","start":9.12,"end":11.46,"sentiment":"neutral","sentiment_score":0.046661614129940666}],"sentiment":"neutral","sentiment_score":0.07547833941876889,"num_words":25,"start":0.56,"end":11.46},{"sentences":[{"text":"For our sales Good afternoon.","start":11.759999,"end":20.795,"sentiment":"neutral","sentiment_score":0.09652353897690773},{"text":"Ken Waring Clark on Duwendy.","start":20.795,"end":21.994999,"sentiment":"neutral","sentiment_score":0.07258194386959076},{"text":"This is Louise.","start":21.994999,"end":22.814999,"sentiment":"neutral","sentiment_score":0.07199099659919739},{"text":"Right.","start":34.57,"end":35.07,"sentiment":"neutral","sentiment_score":0.06548325717449188},{"text":"We yeah.","start":41.035,"end":41.835,"sentiment":"neutral","sentiment_score":0.06084972433745861}],"sentiment":"neutral","sentiment_score":0.07804269436746836,"num_words":16,"start":11.759999,"end":41.835},{"sentences":[{"text":"We've actually got an IT IT team.","start":41.835,"end":46.815,"sentiment":"neutral","sentiment_score":0.04357766679355076},{"text":"Sorry.","start":46.955,"end":47.434998,"sentiment":"neutral","sentiment_score":-0.0031466204673051834},{"text":"That's hard to say.","start":47.434998,"end":48.575,"sentiment":"neutral","sentiment_score":-0.06447652820497751},{"text":"Yes.","start":49.595,"end":50.095,"sentiment":"neutral","sentiment_score":0.13744275271892548},{"text":"Yeah.","start":51.42,"end":51.66,"sentiment":"neutral","sentiment_score":0.2990137040615082}],"sentiment":"neutral","sentiment_score":0.03431767078914812,"num_words":14,"start":41.835,"end":51.66},{"sentences":[{"text":"So far, so good.","start":51.66,"end":52.62,"sentiment":"neutral","sentiment_score":0.28949978947639465},{"text":"Yeah.","start":52.62,"end":52.78,"sentiment":"neutral","sentiment_score":0.1449399292469025},{"text":"So, yeah, we're actually contracted.","start":52.78,"end":54.719997,"sentiment":"neutral","sentiment_score":0.11055476069450379},{"text":"So yeah.","start":54.94,"end":56.96,"sentiment":"neutral","sentiment_score":0.1071685254573822},{"text":"Okay.","start":58.3,"end":58.8,"sentiment":"neutral","sentiment_score":0.26075735688209534}],"sentiment":"neutral","sentiment_score":0.17929286910937384,"num_words":13,"start":51.66,"end":58.8},{"sentences":[{"text":"No worries.","start":58.94,"end":59.68,"sentiment":"neutral","sentiment_score":0.24038758873939514},{"text":"Bye.","start":59.739998,"end":60.239998,"sentiment":"neutral","sentiment_score":0.2119263857603073},{"text":"Bye.","start":61.339996,"end":61.839996,"sentiment":"neutral","sentiment_score":0.09046778082847597}],"sentiment":"neutral","sentiment_score":0.1957923360168934,"num_words":4,"start":58.94,"end":61.839996}]}}]}],"paragraphs":{"transcript":"\nChannel 1: Welcome to Kenway and Clark. Please select from the following options. For parts, press 1. For service, press 2. For our admin team, press 3.\n\nFor our sales Good afternoon. Ken Waring Clark on Duwendy. This is Louise.\n\nChannel 0: Hi, Louise. Good afternoon, ma'am. This is Abby. We wanted to reach out by the way, I'm from Tech one. We actually help companies with their IT services.\n\nChannel 1: Right.\n\nChannel 0: We wanted to reach out if you're the representative I could talk to if how is it so far with your IT team?\n\nChannel 1: We yeah. We've actually got an IT IT team. Sorry.\n\nChannel 0: Yeah.\n\nChannel 1: That's hard to say.\n\nChannel 0: Yeah.\n\nChannel 1: Yes.\n\nChannel 0: But it's so far so good,\n\nChannel 1: Yeah. So\n\nChannel 0: you\n\nChannel 1: far,\n\nChannel 0: think?\n\nChannel 1: so good. Yeah. So, yeah, we're\n\nChannel 0: Alright.\n\nChannel 1: actually\n\nChannel 0: Alright.\n\nChannel 1: contracted. So\n\nChannel 0: Okay.\n\nChannel 1: yeah.\n\nChannel 0: No problem. 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Louise eventually answered and thanked the representative for calling. The call ended with the representative saying goodbye."},"intents":{"segments":[{"text":"We actually help companies with their IT services. Right.","start_word":58,"end_word":66,"intents":[{"intent":"Assist with it team","confidence_score":0.000644709}]}]},"sentiments":{"segments":[{"text":"Welcome to Kenway and Clark. Please select from the following options. For parts, press 1. For service, press 2. For our admin team, press 3. For our sales Good afternoon. Ken Waring Clark on Duwendy. This is Louise. Hi, Louise. Good afternoon, ma'am. This is Abby. We wanted to reach out by the way, I'm from Tech one. We actually help companies with their IT services. Right. We wanted to reach out if you're the representative I could talk to if how is it so far with your IT team? We yeah. We've actually got an IT IT team. Sorry. Yeah. That's hard to say. Yeah. 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