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Oh, hi, Erwin. It's Andrew from Vigilance AI. I hope you're doing well. Oh, yes.\n\nIrwin, we have actually spoken a few weeks ago. And at the time, mate, you were busy, so I sent you our email with our information about Vigilance AI. And I'm just oh, I see. I understand. But I actually just wanted to follow-up and see if now might be a better time to schedule a quick demo with our CTO, Erwin.\n\nOh, well, I actually just wanted to show you how Vigilance AI investigates and responds to security alerts in minutes. And, well, it works alongside your existing IT stack without adding extra headcount or cost. And it's just a fifteen minute demo if you're available, if not this week. Doesn't add trust because it's AI. You don't need to hire any more security personnel to monitor your existing staff.\n\nI understand, Erwin. Well, I just wanted to check, mate, but yeah. Totally understand. Alright. Well, you have a great day.\n\nBye bye.","paragraphs":[{"sentences":[{"text":"Hello, Erwin?","start":5.8399997,"end":6.8999996,"sentiment":"neutral","sentiment_score":0.03979632630944252},{"text":"Oh, hi, Erwin.","start":9.599999,"end":10.719999,"sentiment":"neutral","sentiment_score":0.25678978363672894},{"text":"It's Andrew from Vigilance AI.","start":10.719999,"end":12.98,"sentiment":"neutral","sentiment_score":0.31786726117134095},{"text":"I hope you're doing well.","start":13.12,"end":14.505,"sentiment":"positive","sentiment_score":0.4611142575740814},{"text":"Oh, yes.","start":17.945,"end":18.505001,"sentiment":"neutral","sentiment_score":0.04329310730099678}],"sentiment":"neutral","sentiment_score":0.28420328305048104,"num_words":17,"start":5.8399997,"end":18.505001},{"sentences":[{"text":"Irwin, we have actually spoken a few weeks ago.","start":18.505001,"end":21.085,"sentiment":"neutral","sentiment_score":0.01884069914619128},{"text":"And at the time, mate, you were busy, so I sent you our email with our information about Vigilance AI.","start":21.385,"end":27.805,"sentiment":"neutral","sentiment_score":-0.0033282412216067312},{"text":"And I'm just oh, I see.","start":29.59,"end":33.690002,"sentiment":"neutral","sentiment_score":-0.021681365246574085},{"text":"I understand.","start":33.91,"end":34.73,"sentiment":"neutral","sentiment_score":-0.008229347877204418},{"text":"But I actually just wanted to follow-up and see if now might be a better time to schedule a quick demo with our CTO, Erwin.","start":34.79,"end":42.97,"sentiment":"neutral","sentiment_score":0.023224504990503193}],"sentiment":"neutral","sentiment_score":0.008662374280843764,"num_words":62,"start":18.505001,"end":42.97},{"sentences":[{"text":"Oh, well, I actually just wanted to show you how Vigilance AI investigates and responds to security alerts in minutes.","start":55.88,"end":64.22,"sentiment":"neutral","sentiment_score":0.13779344251379372},{"text":"And, well, it works alongside your existing IT stack without adding extra headcount or cost.","start":64.84,"end":72.34499,"sentiment":"neutral","sentiment_score":0.15861788441737493},{"text":"And it's just a fifteen minute demo if you're available, if not this week.","start":73.045,"end":78.825,"sentiment":"neutral","sentiment_score":-0.04027307193194117},{"text":"Doesn't add trust because it's AI.","start":86.34,"end":89.31999,"sentiment":"neutral","sentiment_score":-0.05445915771027406},{"text":"You don't need to hire any more security personnel to monitor your existing staff.","start":89.619995,"end":99.98499,"sentiment":"neutral","sentiment_score":-0.07282186944835953}],"sentiment":"neutral","sentiment_score":0.04673989841957455,"num_words":69,"start":55.88,"end":99.98499},{"sentences":[{"text":"I understand, Erwin.","start":121.59499,"end":122.795,"sentiment":"neutral","sentiment_score":0.032973337918519974},{"text":"Well, I just wanted to check, mate, but yeah.","start":122.795,"end":125.274994,"sentiment":"neutral","sentiment_score":0.0023983952899773917},{"text":"Totally understand.","start":125.274994,"end":126.255,"sentiment":"neutral","sentiment_score":0.051892586052417755},{"text":"Alright.","start":127.274994,"end":127.59499,"sentiment":"neutral","sentiment_score":0.15793173015117645},{"text":"Well, you have a great day.","start":127.59499,"end":128.97499,"sentiment":"positive","sentiment_score":0.43290355801582336}],"sentiment":"neutral","sentiment_score":0.14188780103410994,"num_words":21,"start":121.59499,"end":128.97499},{"sentences":[{"text":"Bye bye.","start":132.155,"end":132.89499,"sentiment":"neutral","sentiment_score":0.11354805529117584}],"sentiment":"neutral","sentiment_score":0.11354805529117584,"num_words":2,"start":132.155,"end":132.89499}]}}]},{"alternatives":[{"transcript":"Hello? Hello? Okay. Hello? Mhmm. Okay. Okay. I don't recall it. I don't think this is something we're looking for, to be honest. I'm sorry. That that that that that that that sounds disingenuous. What do you mean it doesn't add cost? Right. Okay. Alright. Alright. Right. Right. Right. Yeah. That's what that's what I thought you meant. So look, I don't think we need additional services. We've got services already in place with the managed MSP that need to be loading up and set more services. So not this time. Thank you very much. Alright. Great. Great. Thank you. 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Hello? Okay. Hello? Mhmm.\n\nOkay. Okay. I don't recall it. I don't think this is something we're looking for, to be honest. I'm sorry.\n\nThat that that that that that that sounds disingenuous. What do you mean it doesn't add cost? Right. Okay. Alright.\n\nAlright. Right. Right. Right. Yeah.\n\nThat's what that's what I thought you meant. So look, I don't think we need additional services. We've got services already in place with the managed MSP that need to be loading up and set more services. So not this time. Thank you very much.\n\nAlright. Great. Great. Thank you. Bye.","paragraphs":[{"sentences":[{"text":"Hello?","start":5.12,"end":5.62,"sentiment":"neutral","sentiment_score":0.01549586933106184},{"text":"Hello?","start":7.6,"end":8.1,"sentiment":"neutral","sentiment_score":0.04132813960313797},{"text":"Okay.","start":15.065,"end":15.464999,"sentiment":"neutral","sentiment_score":0.09075754880905151},{"text":"Hello?","start":15.464999,"end":15.964999,"sentiment":"neutral","sentiment_score":0.05678180232644081},{"text":"Mhmm.","start":18.585,"end":19.085,"sentiment":"neutral","sentiment_score":0.02229902520775795}],"sentiment":"neutral","sentiment_score":0.04533247705549002,"num_words":5,"start":5.12,"end":19.085},{"sentences":[{"text":"Okay.","start":21.704998,"end":22.204998,"sentiment":"neutral","sentiment_score":0.0049067409709095955},{"text":"Okay.","start":25.224998,"end":25.305,"sentiment":"neutral","sentiment_score":0.008618706837296486},{"text":"I don't recall it.","start":25.305,"end":30.740002,"sentiment":"neutral","sentiment_score":-0.003353785490617156},{"text":"I don't think this is something we're looking for, to be honest.","start":48.475002,"end":51.615,"sentiment":"neutral","sentiment_score":-0.28426897898316383},{"text":"I'm sorry.","start":76.795,"end":77.115,"sentiment":"neutral","sentiment_score":-0.1645447462797165}],"sentiment":"neutral","sentiment_score":-0.1870103467255831,"num_words":20,"start":21.704998,"end":77.115},{"sentences":[{"text":"That that that that that that that sounds disingenuous.","start":77.115,"end":80.335,"sentiment":"negative","sentiment_score":-0.34893179436524707},{"text":"What do you mean it doesn't add cost?","start":80.475,"end":82.015,"sentiment":"neutral","sentiment_score":-0.0944637032225728},{"text":"Right.","start":98.235,"end":98.555,"sentiment":"neutral","sentiment_score":-0.030780695378780365},{"text":"Okay.","start":98.555,"end":98.955,"sentiment":"neutral","sentiment_score":-0.01599079929292202},{"text":"Alright.","start":98.955,"end":99.275,"sentiment":"neutral","sentiment_score":-0.004541533999145031}],"sentiment":"neutral","sentiment_score":-0.19737044018693267,"num_words":20,"start":77.115,"end":99.275},{"sentences":[{"text":"Alright.","start":99.275,"end":99.435,"sentiment":"neutral","sentiment_score":0.005402741022408009},{"text":"Right.","start":99.435,"end":99.675,"sentiment":"neutral","sentiment_score":-0.002258158288896084},{"text":"Right.","start":99.675,"end":100.175,"sentiment":"neutral","sentiment_score":-0.000991176813840866},{"text":"Right.","start":100.235,"end":100.475,"sentiment":"neutral","sentiment_score":-0.010472469963133337},{"text":"Yeah.","start":100.475,"end":100.795,"sentiment":"neutral","sentiment_score":-0.027750451117753983}],"sentiment":"neutral","sentiment_score":-0.007213903032243252,"num_words":5,"start":99.275,"end":100.795},{"sentences":[{"text":"That's what that's what I thought you meant.","start":100.795,"end":102.815,"sentiment":"neutral","sentiment_score":-0.07658691704273224},{"text":"So look, I don't think we need additional services.","start":104.235,"end":108.635,"sentiment":"neutral","sentiment_score":-0.26485566960440743},{"text":"We've got services already in place with the managed MSP that need to be loading up and set more services.","start":108.635,"end":114.979996,"sentiment":"neutral","sentiment_score":-0.1986182525753975},{"text":"So not this time.","start":116.72,"end":118.18,"sentiment":"neutral","sentiment_score":-0.2472003698348999},{"text":"Thank you very much.","start":118.399994,"end":119.54,"sentiment":"neutral","sentiment_score":0.08974898047745228}],"sentiment":"neutral","sentiment_score":-0.16885704381598365,"num_words":45,"start":100.795,"end":119.54},{"sentences":[{"text":"Alright.","start":126.95287,"end":127.43287,"sentiment":"neutral","sentiment_score":0.10146504640579224},{"text":"Great.","start":127.43287,"end":127.93287,"sentiment":"positive","sentiment_score":0.3375425934791565},{"text":"Great.","start":129.35287,"end":129.67287,"sentiment":"positive","sentiment_score":0.3684685826301574},{"text":"Thank you.","start":129.67287,"end":130.15288,"sentiment":"positive","sentiment_score":0.3856133222579956},{"text":"Bye.","start":130.15288,"end":130.65288,"sentiment":"neutral","sentiment_score":0.204438254237175}],"sentiment":"neutral","sentiment_score":0.2971901868780454,"num_words":6,"start":126.95287,"end":130.65288}]}}]}],"paragraphs":{"transcript":"\nChannel 1: Hello?\n\nChannel 0: Hello, Erwin?\n\nChannel 1: Hello?\n\nChannel 0: Oh, hi, Erwin. It's Andrew from Vigilance AI. I hope you're doing well.\n\nChannel 1: Okay. Hello?\n\nChannel 0: Oh, yes. Irwin,\n\nChannel 1: Mhmm.\n\nChannel 0: we have actually spoken a few weeks ago. And\n\nChannel 1: Okay.\n\nChannel 0: at the time, mate, you were busy, so I sent you our email with\n\nChannel 1: Okay. I\n\nChannel 0: our information about Vigilance AI.\n\nChannel 1: don't recall\n\nChannel 0: And I'm just\n\nChannel 1: it.\n\nChannel 0: oh, I see. I understand. But I actually just wanted to follow-up and see if now might be a better time to schedule a quick demo with our CTO, Erwin.\n\nChannel 1: I don't think this is something we're looking for, to be honest.\n\nChannel 0: Oh, well, I actually just wanted to show you how Vigilance AI investigates and responds to security alerts in minutes. And, well, it works alongside your existing IT stack without adding extra headcount or cost. And it's just a fifteen minute demo if you're available,\n\nChannel 1: I'm sorry. That that\n\nChannel 0: if\n\nChannel 1: that\n\nChannel 0: not\n\nChannel 1: that that\n\nChannel 0: this\n\nChannel 1: that\n\nChannel 0: week.\n\nChannel 1: that sounds disingenuous. What do you mean it doesn't add cost?\n\nChannel 0: Doesn't add trust because it's AI. You don't need to hire any more security personnel to monitor\n\nChannel 1: Right.\n\nChannel 0: your\n\nChannel 1: Okay.\n\nChannel 0: existing\n\nChannel 1: Alright. Alright. Right.\n\nChannel 0: staff.\n\nChannel 1: Right. Right. Yeah. That's what that's what I thought you meant. So look, I don't think we need additional services.\n\nWe've got services already in place with the managed MSP that need to be loading up and set more services. So not this time. Thank you very much.\n\nChannel 0: I understand, Erwin. Well, I just wanted to check, mate, but yeah. Totally understand.\n\nChannel 1: Alright.\n\nChannel 0: Alright.\n\nChannel 1: Great.\n\nChannel 0: Well, you have a great day.\n\nChannel 1: Great. Thank you. Bye.\n\nChannel 0: Bye bye.","paragraphs":[{"sentences":[{"text":"Hello?","start":5.12,"end":5.62,"sentiment":"neutral","sentiment_score":0.01549586933106184}],"sentiment":"neutral","sentiment_score":0.01549586933106184,"channel":1,"num_words":1,"start":5.12,"end":5.62},{"sentences":[{"text":"Hello, Erwin?","start":5.8399997,"end":6.8999996,"sentiment":"neutral","sentiment_score":0.03979632630944252}],"sentiment":"neutral","sentiment_score":0.03979632630944252,"channel":0,"num_words":2,"start":5.8399997,"end":6.8999996},{"sentences":[{"text":"Hello?","start":7.6,"end":8.1,"sentiment":"neutral","sentiment_score":0.04132813960313797}],"sentiment":"neutral","sentiment_score":0.04132813960313797,"channel":1,"num_words":1,"start":7.6,"end":8.1},{"sentences":[{"text":"Oh, hi, Erwin.","start":9.599999,"end":10.719999,"sentiment":"neutral","sentiment_score":0.25678978363672894},{"text":"It's Andrew from Vigilance 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bye.","start":132.155,"end":132.89499,"sentiment":"neutral","sentiment_score":0.11354805529117584}],"sentiment":"neutral","sentiment_score":0.11354805529117584,"channel":0,"num_words":2,"start":132.155,"end":132.89499}]},"summary":{"result":"success","short":"An agent from Assurance AI called a customer named Erwin to follow up on their previous conversation about AI and security alerts. The agent offers a 15-minute demo with their CTO, Erwin, but Erwin declines, stating that their existing IT stack is already in place and they do not need any additional services. The call ends with the agent thanking Erwin and wishing him a good day."},"intents":{"segments":[{"text":"But I actually just wanted to follow-up and see if now might be a better time to schedule a quick demo with our CTO, Erwin.","start_word":65,"end_word":89,"intents":[{"intent":"Schedule demo with cto","confidence_score":0.37765476}]}]},"sentiments":{"segments":[{"text":"Hello? Hello, Erwin? Hello? Oh, hi, Erwin. It's Andrew from Vigilance AI.","start_word":0,"end_word":11,"sentiment":"neutral","sentiment_score":0.20317323505878448},{"text":"I hope you're doing well.","start_word":12,"end_word":16,"sentiment":"positive","sentiment_score":0.45327889919281006},{"text":"Okay. Hello? Oh, yes. Irwin, Mhmm. we have actually spoken a few weeks ago. And Okay. at the time, mate, you were busy, so I sent you our email with Okay. our I information about Vigilance AI. don't recall And I'm just it. oh, I see. I understand. But I actually just wanted to follow-up and see if now might be a better time to schedule a quick demo with our CTO, Erwin. I don't think this is something we're looking for, to be honest. Oh, well, I actually just wanted to show you how Vigilance AI investigates and responds to security alerts in minutes. And, well, it works alongside your existing IT stack without adding extra headcount or cost. And it's just a fifteen minute demo if you're available, I'm sorry. That that if that not that that this that week.","start_word":17,"end_word":158,"sentiment":"neutral","sentiment_score":-0.00027118524303659797},{"text":"that sounds disingenuous.","start_word":159,"end_word":161,"sentiment":"negative","sentiment_score":-0.5608118772506714},{"text":"What do you mean it doesn't add cost? Doesn't add trust because it's AI. You don't need to hire any more security personnel to monitor Right. your Okay. existing Alright. Alright. Right. staff. Right. Right. Yeah. That's what that's what I thought you meant. So look, I don't think we need additional services. We've got services already in place with the managed MSP that need to be loading up and set more services. So not this time. Thank you very much. I understand, Erwin. Well, I just wanted to check, mate, but yeah. Totally understand. Alright. Alright.","start_word":162,"end_word":258,"sentiment":"neutral","sentiment_score":-0.07900945842266083},{"text":"Great. Well, you have a great day. Great. Thank you.","start_word":259,"end_word":268,"sentiment":"positive","sentiment_score":0.39906349778175354},{"text":"Bye. Bye bye.","start_word":269,"end_word":271,"sentiment":"neutral","sentiment_score":0.15674656629562378}],"average":{"sentiment":"neutral","sentiment_score":0.0020497647453756895}}}}