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Bye.","paragraphs":[{"sentences":[{"text":"Hello.","start":0.71999997,"end":1.12,"sentiment":"neutral","sentiment_score":0.0175140593200922},{"text":"Rick speaking.","start":1.12,"end":1.9399999,"sentiment":"neutral","sentiment_score":0.019792918115854263},{"text":"Angelo, mate, I'll I'll stop you there.","start":19.695,"end":22.255,"sentiment":"neutral","sentiment_score":-0.08472096068518502},{"text":"I had to retire last year due to stroke.","start":22.255,"end":24.355,"sentiment":"neutral","sentiment_score":-0.1860018620888392},{"text":"So, yeah, I'm completely out of the business now.","start":25.375,"end":28.97,"sentiment":"neutral","sentiment_score":-0.2921501071088844}],"sentiment":"neutral","sentiment_score":-0.17283266257228597,"num_words":28,"start":0.71999997,"end":28.97},{"sentences":[{"text":"That's okay, mate.","start":33.39694,"end":34.27694,"sentiment":"neutral","sentiment_score":0.08699815968672435},{"text":"I appreciate it.","start":34.27694,"end":35.496937,"sentiment":"positive","sentiment_score":0.3512512942155202},{"text":"Thanks, Andrew.","start":39.716938,"end":40.356937,"sentiment":"positive","sentiment_score":0.44397059082984924},{"text":"See you, mate.","start":40.356937,"end":40.996937,"sentiment":"neutral","sentiment_score":0.3262206514676412},{"text":"Bye.","start":40.996937,"end":41.496937,"sentiment":"neutral","sentiment_score":0.1572107970714569}],"sentiment":"neutral","sentiment_score":0.2782135245700677,"num_words":12,"start":33.39694,"end":41.496937}]}}]}],"paragraphs":{"transcript":"\nChannel 1: Hello. Rick speaking.\n\nChannel 0: Hi, Rick. Good day to you. This is Andrew from Vigilance AI. Rick, just a quick one. We are a cybersecurity company that runs an AISOC operation that plugs into your whole IT stack, like Microsoft three six five?\n\nChannel 1: Angelo, mate, I'll I'll stop you there. I had to retire last year due to stroke. So,\n\nChannel 0: Oh,\n\nChannel 1: yeah,\n\nChannel 0: I'm sorry.\n\nChannel 1: I'm completely out of the business now.\n\nChannel 0: I'm really sorry to hear about that, Rick.\n\nChannel 1: That's okay, mate.\n\nChannel 0: Well\n\nChannel 1: I appreciate\n\nChannel 0: yeah.\n\nChannel 1: it.\n\nChannel 0: I hope you you're doing well. You have a great day. Take care.\n\nChannel 1: Thanks, Andrew. See you, mate. Bye.\n\nChannel 0: Bye bye.","paragraphs":[{"sentences":[{"text":"Hello.","start":0.71999997,"end":1.12,"sentiment":"neutral","sentiment_score":0.0175140593200922},{"text":"Rick speaking.","start":1.12,"end":1.9399999,"sentiment":"neutral","sentiment_score":0.019792918115854263}],"sentiment":"neutral","sentiment_score":0.01903329851726691,"channel":1,"num_words":3,"start":0.71999997,"end":1.9399999},{"sentences":[{"text":"Hi, Rick.","start":3.04,"end":3.86,"sentiment":"neutral","sentiment_score":0.24770882725715637},{"text":"Good day to you.","start":4.08,"end":5.04,"sentiment":"positive","sentiment_score":0.46509551256895065},{"text":"This is Andrew from Vigilance AI.","start":5.04,"end":7.3799996,"sentiment":"neutral","sentiment_score":0.1378771960735321},{"text":"Rick, just a quick one.","start":8.16,"end":10.179999,"sentiment":"neutral","sentiment_score":0.06598738133907318},{"text":"We are a cybersecurity company that runs an AISOC operation that plugs into your whole IT stack, like Microsoft three six five?","start":10.639999,"end":19.425,"sentiment":"neutral","sentiment_score":0.048167698085308075}],"sentiment":"neutral","sentiment_score":0.11724843963598594,"channel":0,"num_words":39,"start":3.04,"end":19.425},{"sentences":[{"text":"Angelo, mate, I'll I'll stop you there.","start":19.695,"end":22.255,"sentiment":"neutral","sentiment_score":-0.08472096068518502},{"text":"I had to retire last year due to stroke.","start":22.255,"end":24.355,"sentiment":"neutral","sentiment_score":-0.1860018620888392},{"text":"So,","start":25.375,"end":25.775,"sentiment":"neutral","sentiment_score":-0.047224510461091995}],"sentiment":"neutral","sentiment_score":-0.13613458788570235,"channel":1,"num_words":17,"start":19.695,"end":25.775},{"sentences":[{"text":"Oh,","start":25.724998,"end":26.044998,"sentiment":"neutral","sentiment_score":-0.11028585582971571}],"sentiment":"neutral","sentiment_score":-0.11028585582971571,"channel":0,"num_words":1,"start":25.724998,"end":26.044998},{"sentences":[{"text":"yeah,","start":25.775,"end":26.275,"sentiment":"neutral","sentiment_score":-0.14323891699314115}],"sentiment":"neutral","sentiment_score":-0.14323891699314115,"channel":1,"num_words":1,"start":25.775,"end":26.275},{"sentences":[{"text":"I'm sorry.","start":26.044998,"end":26.785,"sentiment":"neutral","sentiment_score":-0.22843120992183685}],"sentiment":"neutral","sentiment_score":-0.22843120992183685,"channel":0,"num_words":2,"start":26.044998,"end":26.785},{"sentences":[{"text":"I'm completely out of the business now.","start":27.029999,"end":28.97,"sentiment":"negative","sentiment_score":-0.3484125052179609}],"sentiment":"negative","sentiment_score":-0.3484125052179609,"channel":1,"num_words":7,"start":27.029999,"end":28.97},{"sentences":[{"text":"I'm really sorry to hear about that, Rick.","start":30.82,"end":33.32,"sentiment":"negative","sentiment_score":-0.3857245296239853}],"sentiment":"negative","sentiment_score":-0.3857245296239853,"channel":0,"num_words":8,"start":30.82,"end":33.32},{"sentences":[{"text":"That's okay, mate.","start":33.39694,"end":34.27694,"sentiment":"neutral","sentiment_score":0.08699815968672435}],"sentiment":"neutral","sentiment_score":0.08699815968672435,"channel":1,"num_words":3,"start":33.39694,"end":34.27694},{"sentences":[{"text":"Well","start":34.1,"end":34.260002,"sentiment":"neutral","sentiment_score":0.21022510528564453}],"sentiment":"neutral","sentiment_score":0.21022510528564453,"channel":0,"num_words":1,"start":34.1,"end":34.260002},{"sentences":[{"text":"I appreciate","start":34.27694,"end":34.996937,"sentiment":"neutral","sentiment_score":0.32693783938884735}],"sentiment":"neutral","sentiment_score":0.32693783938884735,"channel":1,"num_words":2,"start":34.27694,"end":34.996937},{"sentences":[{"text":"yeah.","start":34.9,"end":35.4,"sentiment":"positive","sentiment_score":0.3419496417045593}],"sentiment":"positive","sentiment_score":0.3419496417045593,"channel":0,"num_words":1,"start":34.9,"end":35.4},{"sentences":[{"text":"it.","start":34.996937,"end":35.496937,"sentiment":"positive","sentiment_score":0.399878203868866}],"sentiment":"positive","sentiment_score":0.399878203868866,"channel":1,"num_words":1,"start":34.996937,"end":35.496937},{"sentences":[{"text":"I hope you you're doing well.","start":36.1,"end":38.28,"sentiment":"positive","sentiment_score":0.5384858946005503},{"text":"You have a great day.","start":38.66,"end":39.46,"sentiment":"positive","sentiment_score":0.6082210063934326},{"text":"Take care.","start":39.46,"end":40.2,"sentiment":"positive","sentiment_score":0.43236304819583893}],"sentiment":"positive","sentiment_score":0.5489804996893957,"channel":0,"num_words":13,"start":36.1,"end":40.2},{"sentences":[{"text":"Thanks, Andrew.","start":39.716938,"end":40.356937,"sentiment":"positive","sentiment_score":0.44397059082984924},{"text":"See you, mate.","start":40.356937,"end":40.996937,"sentiment":"neutral","sentiment_score":0.3262206514676412},{"text":"Bye.","start":40.996937,"end":41.496937,"sentiment":"neutral","sentiment_score":0.1572107970714569}],"sentiment":"positive","sentiment_score":0.3373023221890132,"channel":1,"num_words":6,"start":39.716938,"end":41.496937},{"sentences":[{"text":"Bye bye.","start":41.86,"end":42.6,"sentiment":"neutral","sentiment_score":0.0816718302667141}],"sentiment":"neutral","sentiment_score":0.0816718302667141,"channel":0,"num_words":2,"start":41.86,"end":42.6}]},"summary":{"result":"success","short":"Andrew fromGenerationance AI calls Rick, who is a cybersecurity company employee. Rick explains that he is currently out of the business due to a stroke and apologizes for the interruption. Andrew thanks Rick and ends the call."},"intents":{"segments":[{"text":"See you, mate. Bye. Bye bye.","start_word":101,"end_word":106,"intents":[{"intent":"End conversation","confidence_score":0.20710993}]}]},"sentiments":{"segments":[{"text":"Hello. Rick speaking. Hi, Rick.","start_word":0,"end_word":4,"sentiment":"neutral","sentiment_score":0.12097106873989104},{"text":"Good day to you.","start_word":5,"end_word":8,"sentiment":"positive","sentiment_score":0.4525674283504486},{"text":"This is Andrew from Vigilance AI. Rick, just a quick one. We are a cybersecurity company that runs an AISOC operation that plugs into your whole IT stack, like Microsoft three six five? Angelo, mate, I'll I'll stop you there. I had to retire last year due to stroke. So, Oh, yeah, I'm sorry.","start_word":9,"end_word":62,"sentiment":"neutral","sentiment_score":-0.02097037248313427},{"text":"I'm completely out of the business now. I'm really sorry to hear about that, Rick.","start_word":63,"end_word":77,"sentiment":"negative","sentiment_score":-0.3642491400241852},{"text":"That's okay, mate. Well I appreciate yeah.","start_word":78,"end_word":84,"sentiment":"neutral","sentiment_score":0.17044802010059357},{"text":"it. I hope you you're doing well. You have a great day. Take care. Thanks, Andrew.","start_word":85,"end_word":100,"sentiment":"positive","sentiment_score":0.5125244855880737},{"text":"See you, mate. Bye. Bye bye.","start_word":101,"end_word":106,"sentiment":"neutral","sentiment_score":0.20385389029979703}],"average":{"sentiment":"neutral","sentiment_score":0.06765539505902458}}}}