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Hi. Good afternoon. Gary, my name is Mary calling from Vigilance AI. I hope you're doing well.\n\nOh, yeah. We are just checking your availability because our CTO wants to have a short discussion with you just to introduce our company. Vigilance AI, we are a cybersecurity company that runs an AI powered MDR platform, and we are hoping that you do have an open schedule by the September 22. Would you be available? I'm sorry?\n\nOur CTO. And the name of the company is Vigilance AI. Oh, I see. Yes. Mhmm.\n\nI see. Okay then. If in that case, I will be updating your record. But thank you for taking this. 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Gary speaking. Yes. I'm just in a meeting at the moment. Is it urgent?\n\nSo who's put put this referral through? Who's who's put this referral through? It is. Because I'm now working for Water Corp through IBM, and we've we've got all of those services already locked down for many years under contract. So I'm assuming that you probably got the referral through my previous role at Catholic Homes through the age care.\n\nYeah. So I haven't been working there since December last year. No worries. Thank you. Take care.\n\nBye bye.","paragraphs":[{"sentences":[{"text":"Hello.","start":1.76,"end":2.0,"sentiment":"neutral","sentiment_score":0.022344477474689484},{"text":"Gary speaking.","start":2.0,"end":2.82,"sentiment":"neutral","sentiment_score":0.021052297204732895},{"text":"Yes.","start":11.5199995,"end":12.0,"sentiment":"neutral","sentiment_score":0.09083440899848938},{"text":"I'm just in a meeting at the moment.","start":12.0,"end":13.599999,"sentiment":"neutral","sentiment_score":0.01115583477076143},{"text":"Is it urgent?","start":13.599999,"end":14.34,"sentiment":"neutral","sentiment_score":-0.006148247979581356}],"sentiment":"neutral","sentiment_score":0.015072361007332802,"num_words":15,"start":1.76,"end":14.34},{"sentences":[{"text":"So who's put put this referral through?","start":39.58,"end":42.4,"sentiment":"neutral","sentiment_score":-0.05039004742034844},{"text":"Who's who's put this referral through?","start":44.945,"end":46.885,"sentiment":"neutral","sentiment_score":-0.07236173500617345},{"text":"It is.","start":48.545,"end":55.445,"sentiment":"neutral","sentiment_score":-0.03315258398652077},{"text":"Because I'm now working for Water Corp through IBM, and we've we've got all of those services already locked down for many years under contract.","start":56.464996,"end":65.310005,"sentiment":"neutral","sentiment_score":-0.07838493205606938},{"text":"So I'm assuming that you probably got the referral through my previous role at Catholic Homes through the age care.","start":65.770004,"end":72.735,"sentiment":"neutral","sentiment_score":-0.0441085739992559}],"sentiment":"neutral","sentiment_score":-0.061583344855656225,"num_words":60,"start":39.58,"end":72.735},{"sentences":[{"text":"Yeah.","start":72.975,"end":73.135,"sentiment":"neutral","sentiment_score":-0.019659703597426414},{"text":"So I haven't been working there since December last year.","start":73.135,"end":76.355,"sentiment":"neutral","sentiment_score":-0.062255431711673734},{"text":"No worries.","start":82.575,"end":83.235,"sentiment":"neutral","sentiment_score":0.159861471503973},{"text":"Thank you.","start":83.855,"end":84.415,"sentiment":"positive","sentiment_score":0.3462107181549072},{"text":"Take care.","start":84.415,"end":85.155,"sentiment":"neutral","sentiment_score":0.1897137314081192}],"sentiment":"neutral","sentiment_score":0.044079871848225594,"num_words":17,"start":72.975,"end":85.155},{"sentences":[{"text":"Bye bye.","start":86.015,"end":86.57687,"sentiment":"neutral","sentiment_score":0.14396163076162338}],"sentiment":"neutral","sentiment_score":0.14396163076162338,"num_words":2,"start":86.015,"end":86.57687}]}}]}],"paragraphs":{"transcript":"\nChannel 1: Hello. Gary speaking.\n\nChannel 0: Yes. Hi. Good afternoon. Gary, my name is Mary calling from Vigilance AI. I hope you're doing well.\n\nChannel 1: Yes. I'm just in a meeting at the moment. Is it urgent?\n\nChannel 0: Oh, yeah. We are just checking your availability because our CTO wants to have a short discussion with you just to introduce our company. Vigilance AI, we are a cybersecurity company that runs an AI powered MDR platform, and we are hoping that you do have an open schedule by the September 22. Would you be available?\n\nChannel 1: So who's put put this referral through?\n\nChannel 0: I'm sorry?\n\nChannel 1: Who's who's put this referral through? It\n\nChannel 0: Our CTO. And the name of the company is Vigilance AI.\n\nChannel 1: is. Because I'm now working for Water Corp through IBM,\n\nChannel 0: Oh,\n\nChannel 1: and we've we've got all of those services already locked down for many years under contract. So I'm\n\nChannel 0: I see.\n\nChannel 1: assuming that you probably got the referral through my previous role at Catholic Homes\n\nChannel 0: Yes.\n\nChannel 1: through the age care. Yeah. So I haven't been working there since December last year.\n\nChannel 0: Mhmm. I see. Okay then. If in that case, I will be updating your record. But thank you for\n\nChannel 1: No\n\nChannel 0: taking\n\nChannel 1: worries.\n\nChannel 0: this.\n\nChannel 1: Thank you. Take\n\nChannel 0: Mhmm.\n\nChannel 1: care. Bye bye.\n\nChannel 0: Bye.","paragraphs":[{"sentences":[{"text":"Hello.","start":1.76,"end":2.0,"sentiment":"neutral","sentiment_score":0.022344477474689484},{"text":"Gary speaking.","start":2.0,"end":2.82,"sentiment":"neutral","sentiment_score":0.021052297204732895}],"sentiment":"neutral","sentiment_score":0.02148302396138509,"channel":1,"num_words":3,"start":1.76,"end":2.82},{"sentences":[{"text":"Yes.","start":3.28,"end":3.6799998,"sentiment":"neutral","sentiment_score":0.15435096621513367},{"text":"Hi.","start":3.6799998,"end":4.18,"sentiment":"positive","sentiment_score":0.3847996592521667},{"text":"Good afternoon.","start":4.24,"end":4.98,"sentiment":"positive","sentiment_score":0.5314713716506958},{"text":"Gary, my name is Mary calling from Vigilance AI.","start":5.68,"end":9.36,"sentiment":"positive","sentiment_score":0.46203816268179154},{"text":"I hope you're doing well.","start":9.36,"end":10.66,"sentiment":"positive","sentiment_score":0.5840741991996765}],"sentiment":"positive","sentiment_score":0.4822671016057332,"channel":0,"num_words":18,"start":3.28,"end":10.66},{"sentences":[{"text":"Yes.","start":11.5199995,"end":12.0,"sentiment":"neutral","sentiment_score":0.09083440899848938},{"text":"I'm just in a meeting at the moment.","start":12.0,"end":13.599999,"sentiment":"neutral","sentiment_score":0.01115583477076143},{"text":"Is it urgent?","start":13.599999,"end":14.34,"sentiment":"neutral","sentiment_score":-0.006148247979581356}],"sentiment":"neutral","sentiment_score":0.013469695268819729,"channel":1,"num_words":12,"start":11.5199995,"end":14.34},{"sentences":[{"text":"Oh, yeah.","start":14.695,"end":15.515,"sentiment":"neutral","sentiment_score":0.029323086142539978},{"text":"We are just checking your availability because our CTO wants to have a short discussion with you just to introduce our company.","start":15.975,"end":23.915,"sentiment":"neutral","sentiment_score":0.05130109258673408},{"text":"Vigilance AI, we are a cybersecurity company that runs an AI powered MDR platform, and we are hoping that you do have an open schedule by the September 22.","start":25.015,"end":37.77,"sentiment":"neutral","sentiment_score":0.08442736211521872},{"text":"Would you be available?","start":37.77,"end":38.75,"sentiment":"neutral","sentiment_score":0.020687387557700276}],"sentiment":"neutral","sentiment_score":0.06523532036430481,"channel":0,"num_words":57,"start":14.695,"end":38.75},{"sentences":[{"text":"So who's put put this referral through?","start":39.58,"end":42.4,"sentiment":"neutral","sentiment_score":-0.05039004742034844}],"sentiment":"neutral","sentiment_score":-0.05039004742034844,"channel":1,"num_words":7,"start":39.58,"end":42.4},{"sentences":[{"text":"I'm sorry?","start":43.37,"end":44.03,"sentiment":"neutral","sentiment_score":-0.09983450546860695}],"sentiment":"neutral","sentiment_score":-0.09983450546860695,"channel":0,"num_words":2,"start":43.37,"end":44.03},{"sentences":[{"text":"Who's who's put this referral through?","start":44.945,"end":46.885,"sentiment":"neutral","sentiment_score":-0.07236173500617345},{"text":"It","start":48.545,"end":49.045,"sentiment":"neutral","sentiment_score":-0.03840046375989914}],"sentiment":"neutral","sentiment_score":-0.06751012482813426,"channel":1,"num_words":7,"start":44.945,"end":49.045},{"sentences":[{"text":"Our CTO.","start":48.945,"end":50.085003,"sentiment":"neutral","sentiment_score":-0.03984237927943468},{"text":"And the name of the company is Vigilance AI.","start":51.985,"end":55.285004,"sentiment":"neutral","sentiment_score":-0.020948856965535216}],"sentiment":"neutral","sentiment_score":-0.024384042840789665,"channel":0,"num_words":11,"start":48.945,"end":55.285004},{"sentences":[{"text":"is.","start":54.945,"end":55.445,"sentiment":"neutral","sentiment_score":-0.027904704213142395},{"text":"Because I'm now working for Water Corp through IBM,","start":56.464996,"end":59.684998,"sentiment":"neutral","sentiment_score":-0.026789280068543222}],"sentiment":"neutral","sentiment_score":-0.02690082248300314,"channel":1,"num_words":10,"start":54.945,"end":59.684998},{"sentences":[{"text":"Oh,","start":60.6,"end":61.1,"sentiment":"neutral","sentiment_score":-0.04966694861650467}],"sentiment":"neutral","sentiment_score":-0.04966694861650467,"channel":0,"num_words":1,"start":60.6,"end":61.1},{"sentences":[{"text":"and we've we've got all of those services already locked down for many years under contract.","start":60.81,"end":65.310005,"sentiment":"neutral","sentiment_score":-0.10740748629905283},{"text":"So I'm","start":65.770004,"end":66.41,"sentiment":"neutral","sentiment_score":-0.042761923745274544}],"sentiment":"neutral","sentiment_score":-0.10022464601529969,"channel":1,"num_words":18,"start":60.81,"end":66.41},{"sentences":[{"text":"I see.","start":66.12,"end":66.86,"sentiment":"neutral","sentiment_score":-0.03989000990986824}],"sentiment":"neutral","sentiment_score":-0.03989000990986824,"channel":0,"num_words":2,"start":66.12,"end":66.86},{"sentences":[{"text":"assuming that you probably got the referral through my previous role at Catholic Homes","start":66.41,"end":71.15,"sentiment":"neutral","sentiment_score":-0.04767589883080551}],"sentiment":"neutral","sentiment_score":-0.04767589883080551,"channel":1,"num_words":14,"start":66.41,"end":71.15},{"sentences":[{"text":"Yes.","start":71.58501,"end":72.08501,"sentiment":"neutral","sentiment_score":-0.015735164284706116}],"sentiment":"neutral","sentiment_score":-0.015735164284706116,"channel":0,"num_words":1,"start":71.58501,"end":72.08501},{"sentences":[{"text":"through the age care.","start":71.61,"end":72.735,"sentiment":"neutral","sentiment_score":-0.032296262215822935},{"text":"Yeah.","start":72.975,"end":73.135,"sentiment":"neutral","sentiment_score":-0.019659703597426414},{"text":"So I haven't been working there since December last 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for","start":81.905,"end":82.625,"sentiment":"neutral","sentiment_score":0.15951161831617355}],"sentiment":"neutral","sentiment_score":0.04132217636920119,"channel":0,"num_words":19,"start":76.865005,"end":82.625},{"sentences":[{"text":"No","start":82.575,"end":82.735,"sentiment":"neutral","sentiment_score":0.12304053455591202}],"sentiment":"neutral","sentiment_score":0.12304053455591202,"channel":1,"num_words":1,"start":82.575,"end":82.735},{"sentences":[{"text":"taking","start":82.625,"end":83.025,"sentiment":"neutral","sentiment_score":0.1855717897415161}],"sentiment":"neutral","sentiment_score":0.1855717897415161,"channel":0,"num_words":1,"start":82.625,"end":83.025},{"sentences":[{"text":"worries.","start":82.735,"end":83.235,"sentiment":"neutral","sentiment_score":0.196682408452034}],"sentiment":"neutral","sentiment_score":0.196682408452034,"channel":1,"num_words":1,"start":82.735,"end":83.235},{"sentences":[{"text":"this.","start":83.025,"end":83.525,"sentiment":"neutral","sentiment_score":0.17757628858089447}],"sentiment":"neutral","sentiment_score":0.17757628858089447,"channel":0,"num_words":1,"start":83.025,"end":83.525},{"sentences":[{"text":"Thank you.","start":83.855,"end":84.415,"sentiment":"positive","sentiment_score":0.3462107181549072},{"text":"Take","start":84.415,"end":84.655,"sentiment":"neutral","sentiment_score":0.2130579948425293}],"sentiment":"neutral","sentiment_score":0.30182647705078125,"channel":1,"num_words":3,"start":83.855,"end":84.655},{"sentences":[{"text":"Mhmm.","start":84.47694,"end":84.97694,"sentiment":"neutral","sentiment_score":0.17995718121528623}],"sentiment":"neutral","sentiment_score":0.17995718121528623,"channel":0,"num_words":1,"start":84.47694,"end":84.97694},{"sentences":[{"text":"care.","start":84.655,"end":85.155,"sentiment":"neutral","sentiment_score":0.1663694679737091},{"text":"Bye bye.","start":86.015,"end":86.57687,"sentiment":"neutral","sentiment_score":0.14396163076162338}],"sentiment":"neutral","sentiment_score":0.15143090983231863,"channel":1,"num_words":3,"start":84.655,"end":86.57687},{"sentences":[{"text":"Bye.","start":86.734436,"end":87.234436,"sentiment":"neutral","sentiment_score":0.07254810631275177}],"sentiment":"neutral","sentiment_score":0.07254810631275177,"channel":0,"num_words":1,"start":86.734436,"end":87.234436}]},"summary":{"result":"success","short":"Mary from Carrefourance AI calls Gary to check his availability for a short discussion about their AI-powered MDR platform. She asks if Gary is available and confirms his previous work experience at Catholic Homes. Mary updates Gary's record and thanks him for his time."},"intents":{"segments":[{"text":"We are just checking your availability because our CTO wants to have a short discussion with you just to introduce our company. Vigilance AI, we are a cybersecurity company that runs an AI powered MDR platform, and we are hoping that you do have an open schedule by the September 22. Would you be available?","start_word":35,"end_word":89,"intents":[{"intent":"Check availability","confidence_score":0.18710175},{"intent":"Check availability","confidence_score":0.00830701}]},{"text":"So who's put put this referral through? I'm sorry?","start_word":90,"end_word":98,"intents":[{"intent":"Confirm referral","confidence_score":0.025388211}]},{"text":"If in that case, I will be updating your record. But thank you for No taking worries.","start_word":183,"end_word":199,"intents":[{"intent":"Update record","confidence_score":0.6384761}]}]},"sentiments":{"segments":[{"text":"Hello. Gary speaking. Yes.","start_word":0,"end_word":3,"sentiment":"neutral","sentiment_score":0.05975126475095749},{"text":"Hi. Good afternoon. Gary, my name is Mary calling from Vigilance AI. I hope you're doing well.","start_word":4,"end_word":20,"sentiment":"positive","sentiment_score":0.489897221326828},{"text":"Yes. I'm just in a meeting at the moment. Is it urgent? Oh, yeah. We are just checking your availability because our CTO wants to have a short discussion with you just to introduce our company. Vigilance AI, we are a cybersecurity company that runs an AI powered MDR platform, and we are hoping that you do have an open schedule by the September 22. Would you be available? So who's put put this referral through? I'm sorry? Who's who's put this referral through? It Our CTO. And the name of the company is Vigilance AI. is. Because I'm now working for Water Corp through IBM, Oh, and we've we've got all of those services already locked down for many years under contract. So I'm I see. assuming that you probably got the referral through my previous role at Catholic Homes Yes. through the age care. Yeah. So I haven't been working there since December last year. Mhmm. I see. Okay then. If in that case, I will be updating your record. But thank you for No taking worries. this.","start_word":21,"end_word":200,"sentiment":"neutral","sentiment_score":-0.0008009985904209316},{"text":"Thank you.","start_word":201,"end_word":202,"sentiment":"positive","sentiment_score":0.3360309600830078},{"text":"Take Mhmm. care. Bye bye. Bye.","start_word":203,"end_word":208,"sentiment":"neutral","sentiment_score":0.15146027505397797}],"average":{"sentiment":"neutral","sentiment_score":0.05467520819769965}}}}