{"metadata":{"transaction_key":"deprecated","request_id":"019e914e-d4ef-70e3-b3b1-363dff57d7aa","sha256":"468d31f76c86faea9735537f03103738e75ac1420fe53b9a7f2fb64fa38811b7","created":"2026-06-04T06:25:24.021Z","duration":9.359938,"channels":2,"models":["c0dd532d-9b09-484d-a717-be8b6fd1bb8c"],"model_info":{"c0dd532d-9b09-484d-a717-be8b6fd1bb8c":{"name":"2-phonecall-nova","version":"2024-02-07.8919","arch":"nova-2"}},"summary_info":{"model_uuid":"67875a7f-c9c4-48a0-aa55-5bdb8a91c34a","input_tokens":0,"output_tokens":0},"sentiment_info":{"model_uuid":"80ab3179-d113-4254-bd6b-4a2f96498695","input_tokens":26,"output_tokens":26},"intents_info":{"model_uuid":"80ab3179-d113-4254-bd6b-4a2f96498695","input_tokens":26,"output_tokens":4}},"results":{"channels":[{"alternatives":[{"transcript":"","confidence":0.0,"words":[],"paragraphs":{"transcript":"\n","paragraphs":[]}}]},{"alternatives":[{"transcript":"Hello. You've called Michael Duvala. Please leave a message, and I'll get back to you.","confidence":0.99902344,"words":[{"word":"hello","start":0.08,"end":0.39999998,"confidence":0.9880371,"punctuated_word":"Hello.","sentiment":"neutral","sentiment_score":0.03485674783587456},{"word":"you've","start":0.39999998,"end":0.71999997,"confidence":0.9592285,"punctuated_word":"You've","sentiment":"neutral","sentiment_score":-0.02406345866620541},{"word":"called","start":0.71999997,"end":0.96,"confidence":0.99121094,"punctuated_word":"called","sentiment":"neutral","sentiment_score":-0.13914981484413147},{"word":"michael","start":0.96,"end":1.36,"confidence":0.98535156,"punctuated_word":"Michael","sentiment":"neutral","sentiment_score":0.00023573637008666992},{"word":"duvala","start":1.36,"end":1.86,"confidence":0.6279907,"punctuated_word":"Duvala.","sentiment":"neutral","sentiment_score":-0.10700997710227966},{"word":"please","start":1.92,"end":2.08,"confidence":0.99902344,"punctuated_word":"Please","sentiment":"neutral","sentiment_score":-0.2862267792224884},{"word":"leave","start":2.08,"end":2.32,"confidence":0.99902344,"punctuated_word":"leave","sentiment":"neutral","sentiment_score":-0.211482971906662},{"word":"a","start":2.32,"end":2.3999999,"confidence":0.9980469,"punctuated_word":"a","sentiment":"neutral","sentiment_score":-0.2611313462257385},{"word":"message","start":2.3999999,"end":2.72,"confidence":0.9177246,"punctuated_word":"message,","sentiment":"neutral","sentiment_score":-0.17578524351119995},{"word":"and","start":2.72,"end":2.8799999,"confidence":1.0,"punctuated_word":"and","sentiment":"neutral","sentiment_score":-0.07645256817340851},{"word":"i'll","start":2.8799999,"end":3.04,"confidence":1.0,"punctuated_word":"I'll","sentiment":"neutral","sentiment_score":-0.07065360993146896},{"word":"get","start":3.04,"end":3.1999998,"confidence":1.0,"punctuated_word":"get","sentiment":"neutral","sentiment_score":-0.1945061832666397},{"word":"back","start":3.1999998,"end":3.36,"confidence":1.0,"punctuated_word":"back","sentiment":"neutral","sentiment_score":-0.17737706005573273},{"word":"to","start":3.36,"end":3.4399998,"confidence":0.99902344,"punctuated_word":"to","sentiment":"neutral","sentiment_score":-0.12386904656887054},{"word":"you","start":3.4399998,"end":3.9399998,"confidence":0.9995117,"punctuated_word":"you.","sentiment":"neutral","sentiment_score":-0.04409623146057129}],"paragraphs":{"transcript":"\nHello. You've called Michael Duvala. Please leave a message, and I'll get back to you.","paragraphs":[{"sentences":[{"text":"Hello.","start":0.08,"end":0.39999998,"sentiment":"neutral","sentiment_score":0.03485674783587456},{"text":"You've called Michael Duvala.","start":0.39999998,"end":1.86,"sentiment":"neutral","sentiment_score":-0.06749687856063247},{"text":"Please leave a message, and I'll get back to you.","start":1.92,"end":3.9399998,"sentiment":"neutral","sentiment_score":-0.16215810403227807}],"sentiment":"neutral","sentiment_score":-0.12378078711529573,"num_words":15,"start":0.08,"end":3.9399998}]}}]}],"paragraphs":{"transcript":"\nChannel 1: Hello. You've called Michael Duvala. Please leave a message, and I'll get back to you.","paragraphs":[{"sentences":[{"text":"Hello.","start":0.08,"end":0.39999998,"sentiment":"neutral","sentiment_score":0.03485674783587456},{"text":"You've called Michael Duvala.","start":0.39999998,"end":1.86,"sentiment":"neutral","sentiment_score":-0.06749687856063247},{"text":"Please leave a message, and I'll get back to you.","start":1.92,"end":3.9399998,"sentiment":"neutral","sentiment_score":-0.16215810403227807}],"sentiment":"neutral","sentiment_score":-0.12378078711529573,"channel":1,"num_words":15,"start":0.08,"end":3.9399998}]},"summary":{"result":"success","short":"Hello. You've called Michael Duvala. Please leave a message, and I'll get back to you."},"intents":{"segments":[{"text":"Please leave a message, and I'll get back to you.","start_word":5,"end_word":14,"intents":[{"intent":"Leave message","confidence_score":0.7049562}]}]},"sentiments":{"segments":[{"text":"Hello. You've called Michael Duvala. Please leave a message, and I'll get back to you.","start_word":0,"end_word":14,"sentiment":"neutral","sentiment_score":-0.10962054133415222}],"average":{"sentiment":"neutral","sentiment_score":-0.1096205344566932}}}}