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you record your name and reason for calling, I'll see if this person is available. Thanks, Andrew. Please stay on the line. Hello? Hello?\n\nOkay. I'm here. Ship, sir. Hello? Yes?\n\nCan I ask can I ask you where you got this number from? This number is on the do not call list. No. This number is not available publicly. Alright.\n\nI'm sorry, but I don't take numbers I don't take calls on this number. This number is not available publicly, and it's on a do not call list. So I'm sorry. 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Please stay on the line. Hello?\n\nChannel 0: Hi. Oh, hi there. This is Andrew from Vigilance AI. Is this David?\n\nChannel 1: Hello?\n\nChannel 0: Yes.\n\nChannel 1: Okay.\n\nChannel 0: Is\n\nChannel 1: I'm here.\n\nChannel 0: this\n\nChannel 1: Ship, sir.\n\nChannel 0: David? Hello?\n\nChannel 1: Hello?\n\nChannel 0: David? Yeah.\n\nChannel 1: Yes?\n\nChannel 0: David, we are a cybersecurity company that helps small IT teams investigate more alerts without hiring more analysts, And our AI security analyst works twenty four seven while having a human in the loop. It\n\nChannel 1: Can\n\nChannel 0: automatically\n\nChannel 1: I ask\n\nChannel 0: analyze.\n\nChannel 1: can I ask you where you got this number from? This number is on the do not call list.\n\nChannel 0: Oh, I didn't know that. I have been given a list here, and this was taken in public LinkedIn.\n\nChannel 1: No. This number is not available publicly.\n\nChannel 0: Oh, dear. I am I'm really sorry. I didn't know about that.\n\nChannel 1: Alright. I'm sorry, but I don't take numbers I don't take calls on this number. This number is not available publicly, and it's on a do not call list. So I'm sorry. Goodbye.\n\nChannel 0: I understood, mate.","paragraphs":[{"sentences":[{"text":"If you record your name and reason for calling, I'll see if this person is available.","start":0.56,"end":4.9,"sentiment":"neutral","sentiment_score":-0.0009164065704680979}],"sentiment":"neutral","sentiment_score":-0.0009164065704680979,"channel":1,"num_words":16,"start":0.56,"end":4.9},{"sentences":[{"text":"Andrew?","start":7.68,"end":8.18,"sentiment":"neutral","sentiment_score":0.04042043536901474}],"sentiment":"neutral","sentiment_score":0.04042043536901474,"channel":0,"num_words":1,"start":7.68,"end":8.18},{"sentences":[{"text":"Thanks, Andrew.","start":13.36,"end":14.34,"sentiment":"positive","sentiment_score":0.4516522288322449},{"text":"Please stay on the line.","start":14.775,"end":15.995,"sentiment":"neutral","sentiment_score":0.24484170973300934},{"text":"Hello?","start":25.654999,"end":26.154999,"sentiment":"neutral","sentiment_score":0.07660020887851715}],"sentiment":"neutral","sentiment_score":0.2755141519010067,"channel":1,"num_words":8,"start":13.36,"end":26.154999},{"sentences":[{"text":"Hi.","start":25.814999,"end":26.314999,"sentiment":"neutral","sentiment_score":0.07797998189926147},{"text":"Oh, hi there.","start":27.654999,"end":28.615,"sentiment":"neutral","sentiment_score":0.0944652408361435},{"text":"This is Andrew from Vigilance AI.","start":28.695,"end":30.82,"sentiment":"neutral","sentiment_score":0.1158788042763869},{"text":"Is this David?","start":30.82,"end":31.8,"sentiment":"neutral","sentiment_score":0.06904998421669006}],"sentiment":"neutral","sentiment_score":0.09721526790123719,"channel":0,"num_words":13,"start":25.814999,"end":31.8},{"sentences":[{"text":"Hello?","start":33.579998,"end":34.079998,"sentiment":"neutral","sentiment_score":0.03434254229068756}],"sentiment":"neutral","sentiment_score":0.03434254229068756,"channel":1,"num_words":1,"start":33.579998,"end":34.079998},{"sentences":[{"text":"Yes.","start":36.02,"end":36.5,"sentiment":"neutral","sentiment_score":0.062064606696367264}],"sentiment":"neutral","sentiment_score":0.062064606696367264,"channel":0,"num_words":1,"start":36.02,"end":36.5},{"sentences":[{"text":"Okay.","start":36.22,"end":36.54,"sentiment":"neutral","sentiment_score":0.06889881193637848}],"sentiment":"neutral","sentiment_score":0.06889881193637848,"channel":1,"num_words":1,"start":36.22,"end":36.54},{"sentences":[{"text":"Is","start":36.5,"end":36.739998,"sentiment":"neutral","sentiment_score":0.07456947863101959}],"sentiment":"neutral","sentiment_score":0.07456947863101959,"channel":0,"num_words":1,"start":36.5,"end":36.739998},{"sentences":[{"text":"I'm here.","start":36.54,"end":36.94,"sentiment":"neutral","sentiment_score":0.102969229221344}],"sentiment":"neutral","sentiment_score":0.102969229221344,"channel":1,"num_words":2,"start":36.54,"end":36.94},{"sentences":[{"text":"this","start":36.739998,"end":37.22,"sentiment":"neutral","sentiment_score":0.08410310745239258}],"sentiment":"neutral","sentiment_score":0.08410310745239258,"channel":0,"num_words":1,"start":36.739998,"end":37.22},{"sentences":[{"text":"Ship, sir.","start":36.94,"end":37.6,"sentiment":"neutral","sentiment_score":0.09394326061010362}],"sentiment":"neutral","sentiment_score":0.09394326061010362,"channel":1,"num_words":2,"start":36.94,"end":37.6},{"sentences":[{"text":"David?","start":37.22,"end":37.72,"sentiment":"neutral","sentiment_score":0.03339265286922455},{"text":"Hello?","start":39.54,"end":40.04,"sentiment":"neutral","sentiment_score":0.016270985826849937}],"sentiment":"neutral","sentiment_score":0.024831819348037243,"channel":0,"num_words":2,"start":37.22,"end":40.04},{"sentences":[{"text":"Hello?","start":44.78,"end":45.28,"sentiment":"neutral","sentiment_score":0.012899687513709068}],"sentiment":"neutral","sentiment_score":0.012899687513709068,"channel":1,"num_words":1,"start":44.78,"end":45.28},{"sentences":[{"text":"David?","start":45.705,"end":46.205,"sentiment":"neutral","sentiment_score":0.015988610684871674},{"text":"Yeah.","start":46.585,"end":47.065002,"sentiment":"neutral","sentiment_score":0.02947111055254936}],"sentiment":"neutral","sentiment_score":0.022729860618710518,"channel":0,"num_words":2,"start":45.705,"end":47.065002},{"sentences":[{"text":"Yes?","start":46.805,"end":47.305,"sentiment":"neutral","sentiment_score":0.032214436680078506}],"sentiment":"neutral","sentiment_score":0.032214436680078506,"channel":1,"num_words":1,"start":46.805,"end":47.305},{"sentences":[{"text":"David, we are a cybersecurity company that helps small IT teams investigate more alerts without hiring more analysts, And our AI security analyst works twenty four seven while having a human in the loop.","start":47.065002,"end":60.35,"sentiment":"neutral","sentiment_score":0.049608291921151036},{"text":"It","start":60.41,"end":60.649998,"sentiment":"neutral","sentiment_score":0.02611572667956352}],"sentiment":"neutral","sentiment_score":0.04893707577139139,"channel":0,"num_words":35,"start":47.065002,"end":60.649998},{"sentences":[{"text":"Can","start":60.469997,"end":60.71,"sentiment":"neutral","sentiment_score":0.027553975582122803}],"sentiment":"neutral","sentiment_score":0.027553975582122803,"channel":1,"num_words":1,"start":60.469997,"end":60.71},{"sentences":[{"text":"automatically","start":60.649998,"end":61.149998,"sentiment":"neutral","sentiment_score":0.03661787137389183}],"sentiment":"neutral","sentiment_score":0.03661787137389183,"channel":0,"num_words":1,"start":60.649998,"end":61.149998},{"sentences":[{"text":"I ask","start":60.71,"end":61.37,"sentiment":"neutral","sentiment_score":0.02892538718879223}],"sentiment":"neutral","sentiment_score":0.02892538718879223,"channel":1,"num_words":2,"start":60.71,"end":61.37},{"sentences":[{"text":"analyze.","start":61.449997,"end":61.949997,"sentiment":"neutral","sentiment_score":0.016252707690000534}],"sentiment":"neutral","sentiment_score":0.016252707690000534,"channel":0,"num_words":1,"start":61.449997,"end":61.949997},{"sentences":[{"text":"can I ask you where you got this number from?","start":61.51,"end":63.35,"sentiment":"neutral","sentiment_score":-0.011480516102164984},{"text":"This number is on the do not call list.","start":63.35,"end":65.21,"sentiment":"negative","sentiment_score":-0.4587901532649994}],"sentiment":"neutral","sentiment_score":-0.22336402844245495,"channel":1,"num_words":19,"start":61.51,"end":65.21},{"sentences":[{"text":"Oh, I didn't know that.","start":66.89,"end":68.75,"sentiment":"neutral","sentiment_score":-0.21847908496856688},{"text":"I have been given a list here, and this was taken in public LinkedIn.","start":69.155,"end":73.814995,"sentiment":"neutral","sentiment_score":-0.14073635105575835}],"sentiment":"neutral","sentiment_score":-0.16119496524333954,"channel":0,"num_words":19,"start":66.89,"end":73.814995},{"sentences":[{"text":"No.","start":75.025,"end":75.265,"sentiment":"neutral","sentiment_score":-0.258253276348114},{"text":"This number is not available publicly.","start":75.265,"end":76.965,"sentiment":"neutral","sentiment_score":-0.2702880948781967}],"sentiment":"neutral","sentiment_score":-0.2685688350881849,"channel":1,"num_words":7,"start":75.025,"end":76.965},{"sentences":[{"text":"Oh, dear.","start":79.235,"end":79.715,"sentiment":"neutral","sentiment_score":-0.2494659125804901},{"text":"I am I'm really sorry.","start":79.715,"end":81.235,"sentiment":"negative","sentiment_score":-0.3996756374835968},{"text":"I didn't know about that.","start":81.235,"end":82.534996,"sentiment":"negative","sentiment_score":-0.37661159634590147}],"sentiment":"negative","sentiment_score":-0.3650306661923726,"channel":0,"num_words":12,"start":79.235,"end":82.534996},{"sentences":[{"text":"Alright.","start":83.51087,"end":83.67087,"sentiment":"neutral","sentiment_score":-0.18117642402648929},{"text":"I'm sorry, but I don't take numbers I don't take calls on this number.","start":83.67087,"end":87.67087,"sentiment":"negative","sentiment_score":-0.3512019174439566},{"text":"This number is not available publicly, and it's on a do not call list.","start":87.67087,"end":90.79087,"sentiment":"negative","sentiment_score":-0.4232940375804901},{"text":"So I'm sorry.","start":90.79087,"end":91.51087,"sentiment":"negative","sentiment_score":-0.4083218773206075},{"text":"Goodbye.","start":91.51087,"end":92.01087,"sentiment":"neutral","sentiment_score":-0.3137225806713104}],"sentiment":"negative","sentiment_score":-0.3806911517273296,"channel":1,"num_words":33,"start":83.51087,"end":92.01087},{"sentences":[{"text":"I understood, mate.","start":92.42,"end":93.479996,"sentiment":"neutral","sentiment_score":-0.08545259137948354}],"sentiment":"neutral","sentiment_score":-0.08545259137948354,"channel":0,"num_words":3,"start":92.42,"end":93.479996}]},"summary":{"result":"success","short":"An agent from a cybersecurity company called a customer named David to ask about his interest in their AI security analyst. The agent explains that their AI analyst is twenty-four seven and can automatically identify alerts without hiring more analysts. The customer is not interested and the call ends."},"intents":{"segments":[{"text":"If you record your name and reason for calling, I'll see if this person is available. Andrew? Thanks, Andrew.","start_word":1,"end_word":19,"intents":[{"intent":"Monitor caller availability","confidence_score":0.0005115863}]}]},"sentiments":{"segments":[{"text":"If you record your name and reason for calling, I'll see if this person is available. Andrew?","start_word":0,"end_word":16,"sentiment":"neutral","sentiment_score":0.003672580001875758},{"text":"Thanks, Andrew.","start_word":17,"end_word":18,"sentiment":"positive","sentiment_score":0.4516522288322449},{"text":"Please stay on the line. Hello? Hi. Oh, hi there. This is Andrew from Vigilance AI. Is this David? Hello? Yes. Okay. Is I'm here. this Ship, sir. David? Hello? Hello? David? Yeah. Yes? David, we are a cybersecurity company that helps small IT teams investigate more alerts without hiring more analysts, And our AI security analyst works twenty four seven while having a human in the loop. It Can automatically I ask analyze. can I ask you where you got this number from?","start_word":19,"end_word":102,"sentiment":"neutral","sentiment_score":0.06305582821369171},{"text":"This number is on the do not call list.","start_word":103,"end_word":111,"sentiment":"negative","sentiment_score":-0.4590030610561371},{"text":"Oh, I didn't know that. I have been given a list here, and this was taken in public LinkedIn. No. This number is not available publicly. Oh, dear.","start_word":112,"end_word":139,"sentiment":"neutral","sentiment_score":-0.20019260048866272},{"text":"I am I'm really sorry. I didn't know about that.","start_word":140,"end_word":149,"sentiment":"negative","sentiment_score":-0.3845010995864868},{"text":"Alright.","start_word":150,"end_word":150,"sentiment":"neutral","sentiment_score":-0.18117642402648929},{"text":"I'm sorry, but I don't take numbers I don't take calls on this number. This number is not available publicly, and it's on a do not call list. So I'm sorry.","start_word":151,"end_word":181,"sentiment":"negative","sentiment_score":-0.3880045413970947},{"text":"Goodbye. I understood, mate.","start_word":182,"end_word":185,"sentiment":"neutral","sentiment_score":-0.18091440200805664}],"average":{"sentiment":"neutral","sentiment_score":-0.11039548096833406}}}}