{"metadata":{"transaction_key":"deprecated","request_id":"01a0a24a-2427-79d1-adc3-04da02f0c1f8","sha256":"8a9607341f50f0b41a656f658f119728ab6aafc3e218ca6e1f2d351833d44162","created":"2026-09-14T23:39:24.010Z","duration":4.6799374,"channels":2,"models":["c0dd532d-9b09-484d-a717-be8b6fd1bb8c"],"model_info":{"c0dd532d-9b09-484d-a717-be8b6fd1bb8c":{"name":"2-phonecall-nova","version":"2024-02-07.8919","arch":"nova-2"}},"summary_info":{"model_uuid":"67875a7f-c9c4-48a0-aa55-5bdb8a91c34a","input_tokens":0,"output_tokens":0},"sentiment_info":{"model_uuid":"80ab3179-d113-4254-bd6b-4a2f96498695","input_tokens":18,"output_tokens":18},"intents_info":{"model_uuid":"80ab3179-d113-4254-bd6b-4a2f96498695","input_tokens":18,"output_tokens":4}},"results":{"channels":[{"alternatives":[{"transcript":"","confidence":0.0,"words":[],"paragraphs":{"transcript":"\n","paragraphs":[]}}]},{"alternatives":[{"transcript":"Your call has been forwarded to voice mail. The person you are trying to reach is","confidence":1.0,"words":[{"word":"your","start":0.39999998,"end":0.64,"confidence":0.99316406,"punctuated_word":"Your","sentiment":"negative","sentiment_score":-0.8874099850654602},{"word":"call","start":0.64,"end":0.88,"confidence":1.0,"punctuated_word":"call","sentiment":"negative","sentiment_score":-0.8893972039222717},{"word":"has","start":0.88,"end":1.12,"confidence":1.0,"punctuated_word":"has","sentiment":"negative","sentiment_score":-0.9347934722900392},{"word":"been","start":1.12,"end":1.36,"confidence":0.99902344,"punctuated_word":"been","sentiment":"negative","sentiment_score":-0.9217860102653505},{"word":"forwarded","start":1.36,"end":1.76,"confidence":1.0,"punctuated_word":"forwarded","sentiment":"negative","sentiment_score":-0.9231597185134888},{"word":"to","start":1.76,"end":2.0,"confidence":1.0,"punctuated_word":"to","sentiment":"negative","sentiment_score":-0.9091273546218872},{"word":"voice","start":2.0,"end":2.32,"confidence":0.99316406,"punctuated_word":"voice","sentiment":"negative","sentiment_score":-0.9055124521255492},{"word":"mail","start":2.32,"end":2.82,"confidence":0.9995117,"punctuated_word":"mail.","sentiment":"negative","sentiment_score":-0.901182234287262},{"word":"the","start":2.8799999,"end":3.04,"confidence":1.0,"punctuated_word":"The","sentiment":"negative","sentiment_score":-0.8521015048027039},{"word":"person","start":3.04,"end":3.36,"confidence":1.0,"punctuated_word":"person","sentiment":"negative","sentiment_score":-0.8543410897254944},{"word":"you","start":3.36,"end":3.52,"confidence":1.0,"punctuated_word":"you","sentiment":"negative","sentiment_score":-0.8952166438102722},{"word":"are","start":3.52,"end":3.6799998,"confidence":0.82666016,"punctuated_word":"are","sentiment":"negative","sentiment_score":-0.8972723484039307},{"word":"trying","start":3.6799998,"end":3.9199998,"confidence":1.0,"punctuated_word":"trying","sentiment":"negative","sentiment_score":-0.9004548788070679},{"word":"to","start":3.9199998,"end":4.08,"confidence":1.0,"punctuated_word":"to","sentiment":"negative","sentiment_score":-0.8758994936943054},{"word":"reach","start":4.08,"end":4.24,"confidence":1.0,"punctuated_word":"reach","sentiment":"negative","sentiment_score":-0.8668016195297241},{"word":"is","start":4.24,"end":4.6799374,"confidence":0.92578125,"punctuated_word":"is","sentiment":"negative","sentiment_score":-0.4483964145183563}],"paragraphs":{"transcript":"\nYour call has been forwarded to voice mail. The person you are trying to reach is","paragraphs":[{"sentences":[{"text":"Your call has been forwarded to voice mail.","start":0.39999998,"end":2.82,"sentiment":"negative","sentiment_score":-0.9090460538864136},{"text":"The person you are trying to reach is","start":2.8799999,"end":4.6799374,"sentiment":"negative","sentiment_score":-0.8238104991614819}],"sentiment":"negative","sentiment_score":-0.8664282765239477,"num_words":16,"start":0.39999998,"end":4.6799374}]}}]}],"paragraphs":{"transcript":"\nChannel 1: Your call has been forwarded to voice mail. The person you are trying to reach is","paragraphs":[{"sentences":[{"text":"Your call has been forwarded to voice mail.","start":0.39999998,"end":2.82,"sentiment":"negative","sentiment_score":-0.9090460538864136},{"text":"The person you are trying to reach is","start":2.8799999,"end":4.6799374,"sentiment":"negative","sentiment_score":-0.8238104991614819}],"sentiment":"negative","sentiment_score":-0.8664282765239477,"channel":1,"num_words":16,"start":0.39999998,"end":4.6799374}]},"summary":{"result":"success","short":"Your call has been forwarded to voice mail. The person you are trying to reach is"},"intents":{"segments":[{"text":"Your call has been forwarded to voice mail.","start_word":1,"end_word":8,"intents":[{"intent":"Leave message","confidence_score":0.03255229}]}]},"sentiments":{"segments":[{"text":"Your call has been forwarded to voice mail. The person you are trying to reach is","start_word":0,"end_word":15,"sentiment":"negative","sentiment_score":-0.8951587677001953}],"average":{"sentiment":"negative","sentiment_score":-0.8951587677001953}}}}