{"metadata":{"transaction_key":"deprecated","request_id":"01a0d5f8-d4f0-7c13-b5cf-fb10e9d45539","sha256":"1abb5d71b960fb0518ab45cbe8c3d4c2ce8ba9dfc6d06c03508cd1e1a74c7972","created":"2026-09-25T00:30:50.906Z","duration":30.815937,"channels":2,"models":["c0dd532d-9b09-484d-a717-be8b6fd1bb8c"],"model_info":{"c0dd532d-9b09-484d-a717-be8b6fd1bb8c":{"name":"2-phonecall-nova","version":"2024-02-07.8919","arch":"nova-2"}},"summary_info":{"model_uuid":"67875a7f-c9c4-48a0-aa55-5bdb8a91c34a","input_tokens":0,"output_tokens":0},"sentiment_info":{"model_uuid":"80ab3179-d113-4254-bd6b-4a2f96498695","input_tokens":42,"output_tokens":42},"intents_info":{"model_uuid":"80ab3179-d113-4254-bd6b-4a2f96498695","input_tokens":42,"output_tokens":4}},"results":{"channels":[{"alternatives":[{"transcript":"","confidence":0.0,"words":[],"paragraphs":{"transcript":"\n","paragraphs":[]}}]},{"alternatives":[{"transcript":"61423356901 isn't available right now. Please leave a detailed message after the tone. When you have finished recording, you may hang up, or press 1 for more options.","confidence":1.0,"words":[{"word":"61423356901","start":2.32,"end":11.62,"confidence":0.99982244,"punctuated_word":"61423356901","sentiment":"negative","sentiment_score":-0.5284067988395691},{"word":"isn't","start":12.0,"end":12.32,"confidence":0.9970703,"punctuated_word":"isn't","sentiment":"negative","sentiment_score":-0.7829911112785339},{"word":"available","start":12.32,"end":12.82,"confidence":1.0,"punctuated_word":"available","sentiment":"negative","sentiment_score":-0.7495125532150269},{"word":"right","start":12.88,"end":13.04,"confidence":1.0,"punctuated_word":"right","sentiment":"negative","sentiment_score":-0.7586979866027832},{"word":"now","start":13.04,"end":13.54,"confidence":1.0,"punctuated_word":"now.","sentiment":"negative","sentiment_score":-0.722341775894165},{"word":"please","start":13.735,"end":13.8949995,"confidence":1.0,"punctuated_word":"Please","sentiment":"negative","sentiment_score":-0.5199437141418457},{"word":"leave","start":13.8949995,"end":14.054999,"confidence":1.0,"punctuated_word":"leave","sentiment":"negative","sentiment_score":-0.4324415624141693},{"word":"a","start":14.054999,"end":14.215,"confidence":0.99902344,"punctuated_word":"a","sentiment":"negative","sentiment_score":-0.478557825088501},{"word":"detailed","start":14.215,"end":14.715,"confidence":0.99902344,"punctuated_word":"detailed","sentiment":"negative","sentiment_score":-0.3905750811100006},{"word":"message","start":14.775,"end":15.255,"confidence":1.0,"punctuated_word":"message","sentiment":"negative","sentiment_score":-0.40998709201812744},{"word":"after","start":15.255,"end":15.495,"confidence":0.9951172,"punctuated_word":"after","sentiment":"neutral","sentiment_score":-0.2309141457080841},{"word":"the","start":15.495,"end":15.655,"confidence":1.0,"punctuated_word":"the","sentiment":"negative","sentiment_score":-0.4011966288089752},{"word":"tone","start":15.655,"end":16.154999,"confidence":0.99902344,"punctuated_word":"tone.","sentiment":"neutral","sentiment_score":-0.3223629295825958},{"word":"when","start":16.215,"end":16.375,"confidence":1.0,"punctuated_word":"When","sentiment":"neutral","sentiment_score":-0.09702663123607635},{"word":"you","start":16.375,"end":16.535,"confidence":1.0,"punctuated_word":"you","sentiment":"neutral","sentiment_score":-0.12926456332206726},{"word":"have","start":16.535,"end":16.695,"confidence":0.9819336,"punctuated_word":"have","sentiment":"neutral","sentiment_score":-0.0994168370962143},{"word":"finished","start":16.695,"end":17.095,"confidence":1.0,"punctuated_word":"finished","sentiment":"neutral","sentiment_score":-0.1486136019229889},{"word":"recording","start":17.095,"end":17.575,"confidence":0.99853516,"punctuated_word":"recording,","sentiment":"neutral","sentiment_score":-0.13332828879356384},{"word":"you","start":17.575,"end":17.814999,"confidence":1.0,"punctuated_word":"you","sentiment":"neutral","sentiment_score":-0.08946055173873901},{"word":"may","start":17.814999,"end":17.975,"confidence":1.0,"punctuated_word":"may","sentiment":"neutral","sentiment_score":-0.08760017156600952},{"word":"hang","start":17.975,"end":18.135,"confidence":1.0,"punctuated_word":"hang","sentiment":"neutral","sentiment_score":-0.07769472897052765},{"word":"up","start":18.135,"end":18.455,"confidence":0.76660156,"punctuated_word":"up,","sentiment":"neutral","sentiment_score":-0.0716417133808136},{"word":"or","start":18.455,"end":18.615,"confidence":1.0,"punctuated_word":"or","sentiment":"neutral","sentiment_score":-0.08877597004175186},{"word":"press","start":18.615,"end":18.935,"confidence":1.0,"punctuated_word":"press","sentiment":"neutral","sentiment_score":-0.09392359852790833},{"word":"1","start":18.935,"end":19.175,"confidence":1.0,"punctuated_word":"1","sentiment":"neutral","sentiment_score":-0.0494142547249794},{"word":"for","start":19.175,"end":19.335,"confidence":1.0,"punctuated_word":"for","sentiment":"neutral","sentiment_score":-0.03727378696203232},{"word":"more","start":19.335,"end":19.494999,"confidence":1.0,"punctuated_word":"more","sentiment":"neutral","sentiment_score":-0.04376856982707977},{"word":"options","start":19.494999,"end":19.994999,"confidence":1.0,"punctuated_word":"options.","sentiment":"neutral","sentiment_score":-0.04699261114001274}],"paragraphs":{"transcript":"\n61423356901 isn't available right now. Please leave a detailed message after the tone. When you have finished recording, you may hang up, or press 1 for more options.","paragraphs":[{"sentences":[{"text":"61423356901 isn't available right now.","start":2.32,"end":13.54,"sentiment":"negative","sentiment_score":-0.7083900451660157},{"text":"Please leave a detailed message after the tone.","start":13.735,"end":16.154999,"sentiment":"negative","sentiment_score":-0.3982473723590374},{"text":"When you have finished recording, you may hang up, or press 1 for more options.","start":16.215,"end":19.994999,"sentiment":"neutral","sentiment_score":-0.08627972528338432}],"sentiment":"neutral","sentiment_score":-0.2865044672840408,"num_words":28,"start":2.32,"end":19.994999}]}}]}],"paragraphs":{"transcript":"\nChannel 1: 61423356901 isn't available right now. Please leave a detailed message after the tone. When you have finished recording, you may hang up, or press 1 for more options.","paragraphs":[{"sentences":[{"text":"61423356901 isn't available right now.","start":2.32,"end":13.54,"sentiment":"negative","sentiment_score":-0.7083900451660157},{"text":"Please leave a detailed message after the tone.","start":13.735,"end":16.154999,"sentiment":"negative","sentiment_score":-0.3982473723590374},{"text":"When you have finished recording, you may hang up, or press 1 for more options.","start":16.215,"end":19.994999,"sentiment":"neutral","sentiment_score":-0.08627972528338432}],"sentiment":"neutral","sentiment_score":-0.2865044672840408,"channel":1,"num_words":28,"start":2.32,"end":19.994999}]},"summary":{"result":"success","short":"61423356901 isn't available right now. Please leave a detailed message after the tone. When you have finished recording, you may hang up, or press 1 for more options."},"intents":{"segments":[{"text":"When you have finished recording, you may hang up, or press 1 for more options.","start_word":13,"end_word":27,"intents":[{"intent":"Leave message","confidence_score":0.509393}]}]},"sentiments":{"segments":[{"text":"61423356901 isn't available right now. Please leave a detailed message after the tone.","start_word":0,"end_word":12,"sentiment":"negative","sentiment_score":-0.5517582893371582},{"text":"When you have finished recording, you may hang up, or press 1 for more options.","start_word":13,"end_word":27,"sentiment":"neutral","sentiment_score":-0.08804672211408615}],"average":{"sentiment":"negative","sentiment_score":-0.3530247552054269}}}}